great gym with lots of machines and free weights

early check in after a super early flight in from boston was very much appreciated

early check in at 9am was greatly appreciated

no room service

was a hockey team of kids staying

front desk to cleaning staff, they were very friendly, talked to kids

i then make it back after dinner to get ready for the night and my kids found these dirty face mask filters that were left behind by who had the room previously

the location was great in the city. it had a beautiful lobby and a nice bar with good food there

the gym is small with very few weight machines

i had a wonderful breakfast at the restaurant within the hotel

the valet guys were outstanding front desk experience great the room service food was outstanding and the service even better

couldn't get the night spa service that was advertised

prompt service, including room service, asking for some toiletries, etc.

busy, bar service poor

the spa facility which is open to those staying at the hotel wonderful

the gym was extremely underwhelming

the bar downstairs had amazing food and i loved the cocktail i had as well as the music on saturday

it couldn’t be better the stuff is awesome the bar is always wonderful

bed was comfy, good gym

i was disappointed that coq d'or bar wasn't yet re-opened, so i'll just have to return

pool, gym and city view also lake view.

pool on top floor has great views out over the lake, and the gym is reasonable

my boys enjoyed the pool and the gym and the location is great, as just off magnificent mile

early check in and late check out was wounderful as my 3 month old grandson was with us

the room was also very large and the rooftop pool had incredible views of lake michigan

at the front desk was awesome when we were checking in and made a connection with our two kids very quickly over their shared love of harry potter and chatted to them about the store in

loved the staff from valet to check-in to bar to coffee service in the morning

ate dinner and breakfast at this hotel, and each meal was delicious

no partnership for gym

room service breakfast was pretty good! the location was great!

had laundry room and gym available

breakfast that was offered was the same thing every day

also, if like me, you don’t use a smartphone, you won’t be able to use the laundry as it requires an app

it had a kitchen so you could take care to prepare food if needed

the hotel has a gym and laundry services which made a long stay very comfortable indeed

extensive renovations and wish i had known that prior,as lobby and restaurant- bar were not up to full serving capacity or standards

that the rest of the personal made our stay easy going: the servers and at the restaurant, the room service for the day of our race

entrance closed, pool closed, no newspapers, no mini-bar--only room service

early check in was lovely

e chicago half marathon), at 4:50am and the cleaning ladies

the pool is fantastic. antonio on the driveway is a grade.

room comfort , the great location , the gym and the swimming pool the terrace is really great for take a rest or having

- when looking at the spa service i wanted to take a massage, but the person at the desk was so cold with me and didn't

gym was good as well

pools were ok for kids if adults are with them

the gym is dark and a little depressing.! was much better when it was at bloomingdale s

you need to get better food service for room service

our room service breakfast was not the best, we barely ate it.

be sure to order room service for breakfast

excellent bar and restaurant

smells so good when you walk in through the doors. just a very pleasant place to stay. nice gym.

le bar was super awesome.

were a group of 2 adults/2 kids and had to request fourth towel twice)

the free wifi advertised on the website is misleading

gym is not as well-equipped and well-maintained as may be expected of such hotel my room key did

i called in advance of booking the hotel to ask if all spa services work

even the gym was beautiful

was spacious, clean, and beautifully decorated

were always ready to assist with cabs and with umbrellas, to the lovely front desk folks, to the room service, to the staff at the brasserie

e lane) without wave

staff was so friendly and nice -the lobby and bar were so comfortable and welcoming -we really did enjoy it and look forward to visiting

the staff was fantastic from the doormen

room service due to being too busy - not great for lone females late at night trying to get

great room service and restaurants, large bathrooms, good seating and comfy beds and pillows

room service was fast and good

bar seemed geared to a much younger cocktail crowd and was very pricey for what we ordered

our 5 year old keeps remarking that, “this hotel really likes kids

ice machines accessible by customers. i do not like to wait or call room service frequently.

we also enjoyed the breakfasts

very clean, room is fully equiped, comfortable, kids friendly, very helpful staff

gym was great and full of equipment

we were offered early check in with no fee

my kids and i stayed on the 30th floor and the view was beautiful

would prefer a gym a little better but for the space it was just fine

breakfast was excellent

loved the location, the pool and the gym, very central and the staff were lovely.

loved the full kitchen and free breakfast!!

bed & kitchen

virtually none of the equipment on the gym worked

top notch service, loved the free breakfast and dinner.

we had our 8 and 10 yr olds with us and plenty of stuff for kids and adults

room service was excellent

wifi was free during stay.

else was very average, and the room was extremely small with no room for bags or two kids

there was no mini bar no room service no lounge hours after lunch we ordered from uber eats instead but overall my stay was

lack of unlimited free wifi access considering the per night room rate charged

stayed on the same floor as the pool, so some noisy kids were expected

day stay for us)

they bought us cookies and milk for the kids

room was big enough for a family of five and kids loved the swimming pool

we really enjoyed the pool - it was amazing to be able to drink cocktails and enjoy the views

the staff were so sweet, they included post cards and candy in the for the kids in the room

we were welcomed to continue to use the pool after we had checked out of our room

the pool was smaller than i thought and quite busy with lots of kids.

the pool but the pool closes at 6:00 for kids

breakfast was really good, too

great location , very clean super breakfast

great location, clean hotel, good gym, basic breakfast

very clean. friendly staff. great location. loved the kitchen galley and bathroom!

the breakfast was delicious and different each day

on top of that, the hotel's system was off during the first 2 days, so we were without wifi and unable to access rooms regularly

no room service for meals.

the pool and hot tub were great! they replenished the in room coffee whenever we asked for more.

kids in one and us in

pool too small

loved the bar with simple but delicious menu and the ambiance

the room service robots are so fun

would have liked to have had a way to purchase bottled water without having to bother someone for room service

room service lacking. delivered meal without proper silverware, napkins etc. d

the room was incredible and they even had robots that would wait on you and bring you room service

everything was nice and enough room for the kids

the hotel is nice and clean the people working there is very friendly the pool is nice my kids love the pool they enjoy every single day

did find a kids sock and an empty gatorade bottle on the floor under the couch when we opened it up for the

there is no room service

the cockroaches in the room , the rude supervisor, half the equipment in the gym was broken

it was great to have access to a fitness room and an indoor pool

staff was great. they let me have a late check out.

main concerns: 1- the hotel description claims the hotel has parking with ev charging

no hot tub, pool was small & not very deep; no room service.

i'm ok with hotels having only one set of toiletries -- however, i do wish there were an extra bar or two of soap for the shower

larger breakfast choices than most fairfield s saves the family a lot of money each day

room service or restaurant in the hotel

the location was excellent! staff was very nice and sent room service right away.

breakfast was awesome and so was the location

very nice staff, clean room and roomservice good, great location, nice breakfast, nice gym room

our room was always tidy (very good room service) , huge bed, spacious shower (+) room service was respectful and right on time to clean up after me and meet my needs when i called (+) was sick one day and ordered the best grilled cheese sandwich from room service (+)friendly staff ! excellent location ! room service was amazing ! (+) very clean rooms and good room service (-)mention of room service (-)the room service was too expensive. $60 for breakfast. (*) the staff was really great, the views are amazing and the room service was pretty good (+)room service was excellent, the spa was great and very nice clean rooms

there is no swimming pool and the spa timing are limited.

workout facilities and luxury spa on site

early check in and an upgrade to magnificent and panoramic room 1902

woman that came to change them kept saying the stains and grossness, and holes were caused by the laundry

rooftop restaurant and bar was amazing

the size of the room , quiet , cozy , friendly , rooftop bar is beautiful

room service not available in november

a bar in the main lobby

the wifi was a bit spotty up on the 13th floor.

the rooms were very clean. loved the large gym! location was perfect.

the staff was quick and the mini bar was excellent

fledge gym to go with spacious room

beautiful property, great bar and staff

gym was way to hot to work out in

small pool no jacuzzi. no closet.

pool small and was only a little over 3 ft deep, so it wasn

requested early check in, they didn't have any rooms available, which was fine, no big deal, but we drove

first, we ordered room service for dinner and the food was subpar for what we paid

also, there's no pet fee

great pool facilities, helpful staff.

i asked if we can have a late check out

didn't like the fact of no early check in, i feel that some rooms should be available, if you arrive before 3:00pm, the lobby

i wish there was room service

love the 24 hour gym, the very nice staff, and the food selection during breakfast and dinner

location is everything! the gym is one of the best i ve seen in a hotel.

were a group of 8 people

the gym was beautiful and

gym is fantastic.

they had a really nice bar down stairs.

wifi access was complicated at first, you have to register on their platform and it threw me out

bar was overwhelmed with people

the gym can have a little more of equipment

is way too far, very difficult for a family with small kids and/or travellers with luggages

a free breakfast which had a reasonable choice of foods for our start to the day a well equipped gym and laundry facilities were also added benefits to our stay

room service food was super

the evenings snacks and adults drinks were perfect as well as breakfast! the kids loved it all!

room service and breakfast.

the gym on site was great and the pool seemed like it could be fun

the evenings snacks and adults drinks were perfect as well as breakfast! the kids loved it all!

rticularly the young woman in the coffee shop) and the laundry.

only two observations were that i was not able to access the wifi in my room

could hear kids screaming/playing in other rooms

they also had laundry and a gym on site

along with a great atmosphere the accommodations are clean and comfortable and the free coffee room service each morning is excellent

wildly expensive room service

the friendliness of staff on check-in, the room service staff and the rooms themselves were very clean and spacious

the lobby and breakfast/ coffee bar is great

the resturant/ room service quality of food could be much better.

got room service and it was very good

in the basement you have gym

an old abandoned building they got a terrible paint job and you just paid money to spend your kids birthday at the least accommodating hotel

nice kitchen and laundry room

rooms could have used a small fridge or some sort of access to kitchen on each floor, or even room service

felt nostalgic as if it was camp or a sleep over as we were kids

excellent that there is no username and password for the wifi. makes everything a lot easier.

gym is good. wifi is good. shower space is clean. scent for the bath gel is nice.

the opportunity to have room service was a plus

also there is no room service, which was a bummer, but this is a boutique hotel and not a full scale large chain

wifi was not terrible either

room service is not daily, and need to be scheduled

wifi worked fine

of course no bellman no room service daily coffee maker didn't work

wifi was fast

great location, super friendly and helpful staff especially maura, nice lobby and bar area, clean super nice room with a great bed and shower the mattress was the best ever had in a

everything except the gym

rooftop bar , great customer service

the hotel can use some refresh. also the gym can use more equipment.

room service was great

only thing that i didn't like was a lack of regular room service menu items

m) in the day so that we where back with your 10 month baby and she

location good filling breakfast strong wifi excellent helpful staff close to many good restaurants and cafes great city view from the

really would've enjoyed using the other facilities, like the gym, pool but due to covid we understand

staff was amazing: accomodated our dynamic family, engaged our kids, always offered more help

everything! it was a perfect get away for my kids and i.

also enjoyed use of their bikes, gym, bar and service by entire staff and concierge was outstanding

to become a true luxury property 1) maid bothering us at 9 am on a holiday weekend 2) room service attendant bothering us to come get the tray/cart ~2 hours after breakfast

the lobby and bar area are beautiful

it was at 12 after room service ended

the ambiance at the bar and outside area we love

concierge and pool

and they allowed a late check out since i was waiting on audition for my daughter at depaul

while we didn t get a chance to attend, the hotel also had a movie for kids which we will check out next time

room for kids to jump and play but the ledge of the pool is quite high for little ones to navigate -4 feet

the pool and spa facilities were amazing

pool wasn t that great according to the kids.

great room service every day

did not realize upon booking that the bar / restaurant / lobby

the restaurant and bar as well as the entire staff was enjoyable and accommodating

i love the bar it was a vibe

room service and the front staff were very nice and professional

the pool and gym were very very clean

no room service

the pool is small. kids were disappointed because it filled up quickly.

swimming pool is small, only suitable for kids

the breakfast with cook to order omelets, complimentary drinks at the bar and the cleanliness of the hotel really sold me

breakfast was great, the kids enjoyed the pool and i had a great nights rest!

pool was a little small for the amount of rooms and people there, but the kids said it was warm and still seemed to enjoy it

you can hear the noise from the bar in your room

the price of the bar and the happy hour chaos

the spa bath was worth every penny

the pool and terrace are small but nice and the gym was good as well

the rooftop area by the pool was amazing. the bar drinks were wonderful!

i didn't use the gym and saw that the pool was closed, so if you're interested in using the facilities, it's best to check in advance to

what’s extremely helpfull, gym was impecable everyday, easy to ge to metro and all chicago attractions

we enjoyed them with our kids

this place is great for kids or a fun overnight stay

the apartment was fantastic - gym, spa, location - all is great!

including a killer skyline view with balcony, a separate bedroom with king bed, full granite kitchen with chef’s stove, fridge and dishwasher, big bathroom, walk-in closet, combo

great location - sports facilities and spa amazing - rooms spacious with fantastic views

personally loved the food options for room service but they weren't very kid friendly

location amazing restaurant mamas boy in lobby of hotel free breakfast pool hot tub nice staff free internet nice

the pool was great, breakfast was great.

i enjoyed the stay the amenties, pool, the free breakfast was delicious and plentiful

room comfortably accommodated my 2 small kids, my husband and mother ( we did share a bed with a kiddo and so did grammy)

oh, and the coffee shop is great for breakfast and coffee

breakfast are amazing even if you have to pay for it

professional kitchen

we loved the vibe, with all the old photos and gym equipment, and our room came with some cushy amenities i'm not used to seeing hostels

complimentary breakfast, game room, wi-fi, plenty of room for you to gather around

the gym was awesome and the treadmills had the ability to play music videos in them and there were

perfect also the stuff was so respectful, i like them, and they agreed to make late check out to me and my family when i request that also the beds so much comfortable, i am

decor, wonderful beds, kind staff, great amenities including baggage hold, gym, pool, in room fridge and coffee maker, plus bar, restaurant, and coffee shop in lobby area

walkway around the pool is very slippery, especially after any kids have been splashing a lot

nice pull out sofa for the kids

room, gym and general location. close to sunnyside ;)

very nice restaurant in hotel provided delicious room service

robot room service and pool room

room service

were small, i ordered breakfast from room service, they brought it in a to go bag

the pool, sauna and whirlpool were used every day

restaurant option that kids could enjoy

my 2 year old was crying, the front desk personnel went to the lobby wheeling a drawer full of kids toys

it might save time especially when we travel with kids

restaurant option that kids could enjoy

like that the property was able to update room for early check in and add a sofa sleeper

best of all were the breakfast team

the breakfast staff was very friendly

failed to correct the coin machine in the laundry room, and had to wait until the next day to refund my money

rooms were clean and the gym had everything we

an my kids like me itt because the staff was so pleasant they was very respectful to every time we call

ll equipped and open 24/7)

a few blocks away is far with luggage and kids

bare, breakfast and dining available on site

free wifi, clean room, comfortable bed.

hotel, staff was professional, attentive, knowledgeable, polite; all front desk area, a la carte

i was pleasantly surprised that there was no pet fee

room service food was excellent. hotel was quiet and the beds were very comfortable.

there is a starbucks inside the hotel, a bar at lobby , a steak house shula's which is open only for lunch, at floor 7 you can swim to an

lking through gym and locker rooms)

room ws very very spacious

little surprises for kids is a nice touch

no wifi

maybe the wifi

the pool/spa were exceptional

but the highlight was the holloway bar and the lead bartender robert

laundry machine with tv

wifi was barely functional

nd the kids were slashing water everywhere but overall i enjoyed my stay

my kids love the pool

i loved the decoration and style. the tray to get your own breakfast in bed was brilliant.

didn't like that i wasn't told about the $50 pet fee when i called ro tell them i was bringing my dog

they we able to get me a early check in at 8am

early check in was great and very helpful!!

the hotel deducted from me a late check out without any further notice or inform

food area but also to clean and sanitized table that was used as some people bring small messy kids

it was clean great location,friendly staff and nice breakfast whole experience was amazing!

the beds are comfortable, the views from the pool and gym are fantastic

was comfortable, kitchen was perfect for this breastfeeding mom with small kids

the bar lounge and the location of the hotel

excellent spa and pool facilities

was frustrated/annoyed that when we couldn t drink in the bar - because it was full of loud kids, actual children, were told by tea hostess we couldn t have a drink there because tea was

the fitness room and spa were next level and incredible experiences

many kids in the pool

pool, gym, and spa services are great

spa was lovely -- though you have to prepay, and watch out they add a 20% service charge

the wifi was slow and the hi-def tv stations were not hi-def

great location and beautiful decor. hotel exceeded my expectations! the spa was wonderful too!

wifi didn t work in our room until the last day

location, exactly what expected - stayed in 3 different rooms and all were excellent - roof top bar was

good deal, easy check in, late check out.

laundry service.

the rooms were spacious enough for our family (2 adults, 2 teen kids)

location, amenities, gym

they gave me free late check out even though it's not a perk of my membership level

the view from the room was beautiful and it has a great bar next door

excellent free coffee all day long, nice gym and laundry

location, staff, gym

furniture are a little old style, but still well maintained there is also a good gym and a cosy coffee area i liked also the refillable water stations, very good idea the price of

pecially as the airline lost our luggage and took nearly

service employees and room service were not friendly at all

loved the free coffee, water, free laundry facilities and gym

location, comfortable beds, great free espresso machine, spacious lounge, compact but complete gym

no in house room service as such

excellent wifi signal

the extra touches like a bar credit, the high room with a view of the river and club access made the entire stay that much

answer from room service when i tried to call, and when i asked for an extra bed i had to call for follow-up

it was late when i arrived and they didn't have room service running.

had some appetizers in the bar and they were excellent

no room service available

front desk staff were very friendly and courteous however, restaurant and bar staff were not welcoming

very convenient location. large, clean room. quiet. nice small bar with appetizers until 11pm.

safe to say, the wyndham once again matched our expectations; staff are great, good gym facilities that overlook the river (as did the room), and the beds are very comfy

good location, 2 different beds for kids.

so full that we finally had to walk down the service stairs go through the maintenance rooms and kitchen to get to the

modern and updated rooms with great city and river views, very nice and helpful employees, good gym, and a great deck by the river to hang out in the warmer months

great location, lobby bar and service.

was delicious, i would have preferred it served hotter as it was barely warm

the gym was fantastic! the peloton bikes were a huge plus, i may actually buy one!

friendly staff, big and clean room, good gym

amazing common area, early check in

clean and has an amazing gym

also, the gym was amazing

the breakfast and bar area are great

the bar is really nice

room was very clean and room service food was surprisingly good

the gym!

but we were fine with it because we didn't stay with kids

clean, comfortable beds and delicious room service breakfasts.

staying at the hotel now it give us the time to explore more the city since we didnt have pool my kids were definitely looking for that

the staff was friendly, and i liked that i had the option to order room service

each room came with a mini-fridge and small microwave, perfect for bringing along snacks for kids

had a room too close to the elevator with laundry receptacle right outside of my

impeccably clean , amazing view from the room, well equipped gym , comfortable bed and linens

wifi signal in room is weak

sure where those folks were from who complained about the breakfast; we found it to be one of the best we have ever had

it was me and my two kids 9 and 12

friendly staff. good breakfast. location.

breakfast

reception staff did not attend to our requests to at least give us fans for our kids

my wifi didn't work the 1st night.

location was excellent, the gym was well equipped, the daily room service was outstanding

room service was quick and the fitness centre was well stocked

we had room service and it was delivered in a timely manner and very good

the staff that we encountered from check in, to the room service were kind, warm, and helpful

the room was clean and bright, and the room service was always on time

room service food was amazing!

very central, i was exploring city on foot - nice design of the room's interior - very good free wifi

door would not close, remained open 3) hallway reeked of marijuana 4) thin walls, could hear kids screaming 5) very limited staff available for

the room we stayed in was huge and worked really well for our family with two small kids

the kids especially loved the two reading nooks

wifi was an additional charge.

amenities for kids were awesome!

the facilities are top notch! the pool, restaurant and gym. we even stayed on the 13th floor!

lap pool

the bar lol and the amenities

the bathtub was great and love that there wasn't a pet fee.

super well located and the dining room service is very handy!

is great for kids

the heated pool also wasn't very heated

it was as big as my kids bedroom, but the view and the area were worth the cost

the staff, the pool, the gym and the bar. this place was poping at night

gym/pool/fridge/oven

refrigerator no a/c gym/ pool not open no daily housekeeping no parking on premises beds small no

water pressure on the shower was extremely strong. difficult for smaller kids.

fee but that includes all services and a $10 daily credit to the cafe and a daily pass to the gym next

the rating, the lobby coffee amenities and evening bar activities were

kids declared it the best hotel ever

great location , friendly helpful staff, nice bar, good gym and very clean

the room was very clean and cute! had snacks and room service :)

room service from 10pm to 6am had only as few options

minutes away from everything - food was great - room service would have been nice i didn t see it for coffee/breakfast but used the two cups

room service was closed, no late night options.

i understand and agree that it covers damage to the room, room service and the minibar

biscuits and gravy with room service were top notch.

few amenities for kids

found room service to be a over priced

limited choices for breakfast but large portions and it was free with the vouchers

didn't eat breakfast at the hotel.

staff went beyond my expectations.. super friendly & helpful. pool was warm & clean.

makes for a very noisy and jarring breakfast experience

that the pool closed early.

it seemed like room was set up for a single person for a one-night stay rather than a family with kids for 3 nights

our concert, we checked into the second room and were on a completely different floor from our kids

game room fun w kids and queen sized beds were perfect for family

towels, 1 roll of tp)

gym accommodations could be better very small if more that 4 people are in there exercising

wished there was room service or that the restaurant kitchen stayed open past 11pm

ecked the

24 hour room service

in the city centre,clean and cozy room, helpful staff, water and coffee for free in room, good wifi

night room service menu limited

that most hotels provide for free, which included things like wifi and access to the gym which is normally included free of charge at most hotels

would like coffee maker in room a grab bar in shower

good gym spacious rooms

the hotel was amazing. having the bar downstairs and the location was unbeatable.

for wifi, 2 bottles of water,gym etc

the location was excellent for the gymnastics competition we were there for

love that it is right in the center of everything i planned out for my kids

i had no breakfast with my stay

there weren t any larger signs pointing to the elevator bays, no signage for the restaurant or gym, coffee bar, etc

a hotel that commands luxury prices, i would have loved late-night room service so i could access caffeine-free herbal tea at night

while the bar/lounge was nice, the lack of gym and pool were something i missed.

nothing, really. well, the wifi isn't very fast.

t my room was quiet), good breakfast and room service options

ke you normally have in a hotel) explaining how to use the wifi, where the fitness center is, etc

large bathroom and extra room space. well equipped and maintained gym

cor reminds you of a gym, the bath robes - of the boxing robe, etc)

breakfast was not available in the library as stated by the front desk at checkin

are decorated very sporty and gym related

design is well thought with the gymnasium touches in the room which was fairly spacious for s double bed

no free breakfast

rooftop bar gave spectacular views

rooftop bar was gorgeous but so expensive and the bar staff ion the evening was not friendly to us

roof top bar was great!

nice little gym and well

great rooftop bar and unique decor in the rooms

service, location , cleanliness and gym were top notch.

from chicago, and to be honest, this is the best hotel i ever stayed at, nicest lobby, gym, and location in chicago

gym, great location, just blocks from the art institute and lots of shopping, very friendly staff

it features lovely, comfortable rooms and a truly spectacular spa complete with a pool, jacuzzi, sauna, and gym offering more amenities than other, more

i can only imagine if i had kids with me

only non-perfect score was for the pool that was a little small (if there were kids in it, they kind of took over the whole thing) and there wasn't a hot tub which we could have

kids felt the pool was small

no body lotion,no shower towels and no laundry bags

pool closed at 8pm

kids felt the pool was small