there was no pool

the rooms were comforting, dove soap for sensitive skin, hot breakfast was decent

free parking and breakfast was an awesome perk

breakfast was not offered

decent breakfast

there was a karaoke bar right around the corner that was a ton of fun!

service was terrible, the smell was horrific, the staff were rude and disrespectful, the fitness room was terrible both of the treadmills didn’t work, the microwave was broken, room did

is very good, refrigerator in room is big, microwave is very helpful, water pressure is great, breakfast is included, hotel is clean and well maintained

thr bed was very comfortable and rooms were nice pool was nice as well.

breakfast was fine

breakfast was limited

breakfast bags

the complimentary breakfast was mediocre at best

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

super clean room and kitchen

the basketball court was right next to the pool

dishes included in the kitchenette really made it feel like

kitchen!!!

the location and pool with bbq and basketball court

i especially appreciated the free ev charger in the lot; i left with a full “tank” for my drive home

the pool

pool kind of dirty

cleanliness of the room, gym, pool

only thing i didn’t like about it was the pool and hot tub were shut down which we knew ahead of time

between just feeling welcome, the pool, and the outside fire pit

also, lady that checked us in could have pointed out we would be next to the pool

large rooms clean pool area great staff

very helpfull staff and allowed us an early check in

easy access to room and pool

the pool area was clean and chlorine wasn't strong like other hotels i've been too

breakfast available for purchase and nice bar for evening night cap

left at 6:30 and breakfast started at seven which i believe is very late especially when the people are staying

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

breakfast available for purchase and nice bar for evening night cap

wished they had made an effort to have some sort of free continental breakfast

the workout area and pool, the cleaning staff, free parking, the powerful shower head, and the bar downstairs

pool was a disappointment for my kids who were looking forward to swimming on vacation

i arrived at 10 am and asked for the free shuttle service they provided, the staff immediately said “no, it’s already passed the time”

breakfast wasn't free and cost $15 person, even kids.

breakfast because bar and kitchen closed die to covid

very clean rooms perfect breakfast

i didn't make breakfast but the location was great!

we were greeted with kindness, check in easy, nice atmosphere, lobby was updated, stylish, the bar was open until 10:45

very clean, beds comfortable, great breakfast

good room size. near shopping restaurants airport. free parking. comfy beds.

clean, modern, comfortable rooms, free breakfast, friendly staff.

clean, quiet, and a great facility for kids as well with late pool hours

rooms were available for early check in

breakfast bar could use some improvements

clean, quiet, and a great facility for kids as well with late pool hours

unattended kids in the pool area

people was in the pool being to loudddd

the location and the breakfast was good

great breakfast. the afternoon social is an added bonus.

the gym was small but complete, good devices/clean towels/drinking water etc

there is a restaurant and bar on site

decent gym, pretty cozy feel

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

it was nice to have a bar and restaurant in the hotel

it has an indoor pool and breakfast included.

polite my room was clean restrooms where clean no smoke smell we had enough tails the swimming pool water was

no pool.

had to make a reservation to be able to use the pool

staff was very friendly and they still serve free breakfast

swimming pool

the breakfast was good

the pool was indoor which is great but it was freezing cold. only complaint for the whole stay

breakfast

we appreciated the free boxes breakfasts and also being able to reserve time at the pool

the pool made my son and my skin red and very itchy.

there was a nice breakfast of waffles, biscuits and gravy, and cereal

breakfast, room size, comfortable

the machines at the fitness center were broken

on the 3rd floor was out of service ud83dude14 i'm not an early bird, so i missed the free breakfast

the free breakfast was good

breakfast hours

good free breakfast and the pool seems a hit with kids

hide away bed was not useable for my kids

pool was nice, but a little on the cold side

had to go get clean ones before the kids could go to bed

the staff was friendly and the breakfast was great as well

the gym and business center were open

smelly,unfriendly, dirty (body hair everywhere) ,none of the equipment worked in the gym, over half of the free weights missing

they also have a gym, computer room, indoor swimming pool and hot tub, so it’s open year round

pool/whirl/and breakfast were awesome and just easy

and a nice hot breakfast too

pool area was poorly kept up

of breakfast staff was rude to my husband didn't say excuse when he was refilling up breakfast items

it's in great location, clean , comfortable, with full kitchen.

one bedroom with the living room/kitchenette was perfect

nice hotel, gym , pool , cleaning staff,

only two things i did not like was the pool could have been warmer, and at 5:30 in the morning there is no place in the hotel to get

was no microwave in the room and the pool hours were kind of early

from albert our shuttle driver to the front desk staff and bartenders we had a fantastic experience

even though the executive club was closed they gave my 2 kids free breakfast

nice pool

we overlooked the lobby and bar area

however,the restraunt,pool and gym was closed

the wifi kept cutting in and out

the shuttle drivers are great

couldn’t get in the pool

pool with temps warm enough for the little ones

free coffee and breakfast, work out room, pool

wish they had a fan in the gym

i wish the pool was bigger and the breakfast time was longer, but that's fine.

last time i stayed at that location the breakfast was amazing this time it was not they did not have half of the item that they had before

swimming pool was clean and great for kids

with kids, it would have been nice if we didn't have to all go downstairs to reheat our food

like the the availability of the late check out and its free of charge

i wish gym opens earlier

in the evening bad quality of wifi

no room service

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

no room service which was weird

it was a great stay kids loved the pool and the breakfast was great also :)

wifi was acceptable but far from ideal, as i couldn't recommend if attending online training or

lack of room service

we took the sheets off expecting room service to come and change our sheets that were soiled, but we didn't know that you had to

when my significant other and i left for lunch after the first night, we requested that room service come while we were out

on saturday night there was a party in the hotel and we almost couldn't find a parking

breakfast better than other hi express stayed at

very nice breakfast!

staff are very friendly and meet the customer wants. breakfast is excellent

breakfast and location

very clean and comfortable beds. the breakfast was extra tasty.

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

we didn’t use the pool but it looked very nice

hotel has a bar and fire-pits, lap pool and everything is spotless

privacy with the barn style bathroom doors in the room

staff was very helpful and kind, and most of all the 24hr pool table!

no pool, tiny gym. staff not the friendliest

eggs were chewy, didn't taste fresh. rest of free breakfast was great!

location, clean and breakfast was good!

the breakfast was very fresh

selection of breakfast, nice area, right behind a gas station and down the block there's an amc movie theater

bath rooms are kinda small and breakfast was understaffed we waited 20 minutes for clean plates and

sparkling pool, well decorated,

asked to take out trash and stuff outside the room which was very inconvenient especially with kids

they had a bar area with a tv but no bartender and tv was off

elevator was in bad shape by the pool area, very beat up and needs to be updated

from highway, super comfy bed, clean facilities, on site bar and grill

the bathroom floor also pooled water when using the shower

pool very small . bathrooms outdated needs some attention .

my husband enjoyed the fitness room

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

i enjoyed the free breakfast, and the gym.

nice room and excellent breakfast

there’s a weird smell in the gym room

the pool was clean and breakfast served was great

bar and breakfast area very small and not so inviting

pool n

pool was very crowded and had to wait for towels.

not the typical continental breakfast from years ago and maybe from a cut rate establishment

friendly staff and the reason we got this hotel was for the pool and hot tub

the pool area and fitness room were both enjoyable

breakfast was well stocked

very good breakfast. clean, nice pool area, wifi worked well.

the location to this hotel was great, we were able to walk across the lot to grab dinner from the bar next door, which was affordable and really good

it was next door to a sports bar and the location was good for us.

adjacent event center, sports bar and cefalu at the end of the complex all compete for the same parking

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

elavator not working laundry machine out of order

early check in, clean room, pleasant staff, lowest rate in the area

the laundry facility was $3

nice laundry and vending

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

went with kids; ugh

great location, close to o'hare, expressways & restaurants. great bar on premises.

pool was warm, fitness center was clean

only microwave available is at their snack bar area, near the pool

free parking.

good gym. clean room

parking fee was a surprise but i understand why

the hotel was great! the pool was warm and the beds were perfect.

i liked that there was some food right next door in case the kids were

hotel was clean and we were there on a dance convention weekend which is about of little kids and a lot of mess

lack of room service.

also, the pool is

the price, the pools, restaurants, saunas

pool closes too early.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

superb! clean, modern and amazing, delicious breakfast

breakfast was great, if you get up soon enough!

breakfast was ok, small selection but ok the gym was clean and simple, had basic equipment, ok for getting a quick workout

nice gym with two very versatile machines which substitute free weights

the hotel was very clean, the staff nice very nice and the breakfast very good !

very clean very friendly staff great breakfast great location highly recommend!

i would prefer if the hotel offered grapefruit juice for breakfast and the hours extended to 10:30am as opposed to 9:30am

service from the person that booked us in was excellent as was was the breakfast

gym made me a little disappointed

was very helpful that we were allowed to take out our breakfast

very professional staff, huge room with great amenities, plenty of parking, amazing kitchen and bar staff, clean & neat lobby and quiet and serene surroundings and location

i have 2 kids with me, so total 4

gym, pool, location easy to get around

seems to be renovation work going on and limited pool or fitness and no resturant

went down to the bar the first night and the gentleman at the bar was very accommodating with the ice, the second

breakfast was perfect.

friendly staff and free hot breakfast!!

easy checkin and breakfast

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

very clean, comfortable, nice breakfast

would love to see muffins donuts for breakfast as the kids didnt want oatmeal etc

swimming pool water is warm in winter and also interior air conditioner always heating

great breakfast, with many options

loved the fact that each guest gets their own pool time

my kids loved the breakfast and the front desk attendants were very nice!

relaxing, peaceful, has swimming pool and fitness center

i know covid is going on so it kinda sucked the bar area was closed.

i liked the pool, the gym, the very helpful staff

everything except no hot tub but there is a pool.

no hot tub, but even without we enjoyed the pool and how warm it was.

wanted a room with a whirlpool there was no room service and no chef

room service tray/dishes never picked up after 24 hours plus

really great shower, but a grab bar would probably be a good idea for older guests.

free parking and near a lot of shopping areas.

nice facilities, staff was helpful, room service was good

did not have breakfast

was looking for a nice overnight getaway for me and my two kids, ages 12 and 9

it was conveniently located. beautiful grounds. the spa was an excellent experience!

to home, golf course is a deal, pool, bowling, bars all on site

amazing golf views!

breakfast was the same as any other hotel that's reasonable priced

breakfast was decent

very convenient and the breakfast was delicious.

have a mini fitness room, which is good enough for morning exercise

the price, the free parking, the great breakfast, the clean room

shuttle ran too late to catch our flight so we had to rent a car

they provided a crib and a first floor family room near the pool for us

the pool

the pool needs to be heated

room was clean, beds were comfortable and the pool was nice and large

the pool was cold! the website advertises it as a heated pool. i suppose if

slamming doors and allowing young kids to run around like a playground while the parents did nothing

breakfast was okay

the pool was also very

breakfast was wonderful and everything was delicious and hot ud83dude0a

size of the pool was good

excellent neat with bar and indoor swimming pool

the most i enjoyed was the comfort of the bed and their breakfast variety every morning

good position, good prices, comfortable room and very good breakfast!

breakfast, front desk staff

the staff were very accommodating. my 2 year old loved the pool.

loved the heated pool

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

no shuttle to airport o'hara

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

best thing about this hotel is the breakfast buffet

pool staff and full kitchen

pool and free breakfast

kitchen, sitting area, bedroom, and sink separate from toilet and shower for ease of use

birthday party with kitchen facility

paid $25 more for this hotel because it was supposed to be a casino hotel

they had a gym and on-site bar that served a limited menu of bar snacks

everything except no laundry for guest ! that’s extremely hard when staying a week or more

com app they only allowed me to stay on the bottom floor, next to the bar and casino

the food at the bar was good along with the drinks

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

size of laundry room and exercise room

front desk help was great! breakfast too

to cta, shuttle took us right to airport and we got on the train to downtown

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag * no facility to do ironing of clothes * poor infrastructure * very poor breakfast * if

to all freeways to go anywhere and great restaurants, also very nice room and quiet and good pool

breakfast was mostly carbs with few offerings.

always pleasant great verietyof breakfast!

cleanliness, hot breakfast and the price

came down for breakfast and the gravy was cold and the apple i picked was a bit bruised

we did not use the breakfast option

breakfast was the standard hampton inn offering, but the staff did a great job keeping the area

no hot tub, the weekend breakfast lady not friendly

small pool (under renovation)

the pool was at the correct temperature and very clean

breakfast great and room

very, very sparse breakfast area (also under construction), no gym and workers everywhere made a comfortable room not so comfortable

we couldn’t use the pool it was closed

the breakfast could be a little better but they are in the process of renovating the hotel.

the kids could only swim for an hour because their eyes were burning so

gym and hallways were dirty, and my boyfriend and i are pretty sure they had bed bugs because we

breakfast. clean bathroom. nice fitness center. coffee on demand.

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i could rest for my long drive

me and my kids like the room and the pool

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

our favorite feature was the pool

great bed! blue heron bar attached was fun and had good food.

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

pool was to small, it was to crowded

security around the pool there where people drinking beer in there so my kids didn't get to swim until the next

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and comfortable wish it came with a refrigerator and

very accommodating staff. good breakfast. great location for us. pool for kids.

the pool, breakfast, and the vending machines.

there was no breakfast available nor the pool, the rooms need more outlets.

there is an indoors swimming pool and breakfast is included in stay

pool couldn’t be used

really nice rooms, a pool and breakfast. really should be more than 1 star

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

i like the room service and the breakfast was delicious

wifi only

breakfast offerings were nice, parking was free and available, room was nice and as expected

the parking was limited thankfully it was a slow day

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

limited breakfast choices

more food options for breakfast.

hotel offers free breakfast in the morning and there was only coffee and tea available

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

the fitness center and pool are small but it's a bonus to even have either let alone both

the wifi wasn t good, there were little flying bugs in the room and the bed sheets were dirty

everything is good, but breakfast is room for improvement

the night stand, very sketchy activities were going on cigarettes butts everywhere outside the fitness center was nasty and a joke the breakfast was ok the toaster didnt work the microwave didnt

worst of all, the wifi wouldn't connect to the tv or the video game system i brought, and there weren't any

it's newly renovated and the breakfast was great.

under construction, no gym or pool

great pool. very accommodating staff. good choices for breakfast

i am on vacation i expect room service every day

pool water was cold.

it was good just a lot of kids in the pool when we first went

and also the pool/ spa area was wonderful to go and relax your body

my beginner-swim kids had a great time using the pool (but see below)

the pool area was very clean and the hot tub was wonderful

pool could have been better cleaned.

bring your own as sometimes reception understandably runs out) hotel has indoor heated pool and gym, great for kids

breakfast

maybe a laundry soap vending,but otherwise my staycation was great

breakfast was supreme very clean area and an attendant to help you with your options i believe her

like to see adult time only at the pool

gym

the pool & hot tub were a great addition for the kids

pool is nice and the rooms are great

pool is too cold!

the pool area is very nice with beautiful plants and nice staff.

shuttle needed

restaurant, bar and food store offer healthy, and delicious meals, and pastries

fast and easy check-in. great gym. easy to get to any terminal at o hare.

there are great if have wifi in the room

have a free shuttle from the airport and because the description talked about relaxing in the spa and sauna

there's a kitchen!

the shuttle service to the airport was very convenient

only thing i didn't love was breakfast

excellent room. loved the full kitchen.

close to airport. airport shuttle.

shuttle took too long to pick up at airport.

close to ohare airport, clean, and safe. shuttle driver was nice and announced airline gate.

spacious lounge on 1st floor (ground floor) including a cosy bar with a large selection of drinks (+) liked the bar area & rooms were very clean, spacious & (+) the bar area was nice (-) maybe like a drink coupon for the bar (+) nice to have a restaurant and bar on site (+)free shuttle to o hare airport, nice bar and breakfast. (-)we returned from the concert, the lobby bar was closed

gym too small and not adequately equipped; breaksfast is sufficient, but not great - bread was very

free shuttle to and from airport. large room.

waitress at the bar was super rude and loud to my husband

shuttle pick up in the night time can be a long wait.

the check-in process took longer than expected. the shuttle was not very comfortable.

could have a few spirits for sale for late travelers to purchase after the bar closes.

nice warm indoor pool, good breakfast and free airport shuttle also included

also one of the best breakfast services out there

new rooms, great beds, awesome breakfast and friendly staff are part of the refreshing lodging experience you get here

the gym was lacking in equipment

free shuttle to airport, use of gym, excellent wifi, huge room

great place , staff nice , shuttle service great

it is in a good location and has a gym and pool nice

i first arrived to the room, i called room service because of the toilet, it was constantly running water and really loud

gym was clean and much better than several years ago

lot was rough, heavy rain which caused parking lot to be extremely flooded, also wifi was bad

the room service would have automatically applied, we kept forgetting to place the 'service needed'

very comfortable for the family . has what u need . my kids loved the pool very warm water .

advertized public laundry but only starbridge customers could use their keys to unlock door

the gym was lovely, and the room was extremely comfortable

i arrived at midnight, and the airport shuttle was running, so i was able to reach the hotel safely and comfortably

it was so clean and they had a wonderful continental breakfast and swimming pool.