the pool hours.

could of used improvement were a few more options for the breakfast buffet at $12 and having the shuttle start at 6am instead of 7am

i could hear the expressway by way of the wall air venting system. there was no breakfast.

breakfast wasn’t complementary

that it had a pool and gym

the pool & hot tub were dirty. both need to be drained & clean, especially the hot tub.

the pool was nice, the rooms were great, the staff was helpful!

regret that i dont recall his name) the lobby entrance is very upscale and nice, the pool was great, and our room was comfortable and nice

whether it s breakfast or a drink at the bar in the evening, they are fantastic

the bathroom was a bit bigger and that there was room service for dining

did their best to provide early check in

the pool and fitness room were shut down and my children wanted to get in the pool.

pool was closed

loved tha pool beds felt great

the connecting doors opened right up to the kitchenette, so you could not use it while those doors were open

location and gym

love the breakfast idea also $10 for adults and free for kids

the kids enjoyed the huge screen

gym,laundry

location was perfect for me…close to my friends muay thai gym

wifi reception was very low

big bed and late check out of 12pm

they were fixing the parking lot but for the most part, parking was fine.

spacious rooms with spa tub. bed was comfy.

very clean, alot of room, had a nice breakfast and court yard, nice pool, nice bathoom.

breakfast was amazing! the room was so comfortable i really didn't want to leave!

also, best breakfast ever

breakfast was way above most hotels, offering made to order omelettes, pastries, waffles, fruit and

it was also close to a very nice la fitness location which had a very nice pool and i could do my running around the offices nearby

the breakfast was very nice, and the hotel is very well kept

my kids love the indoor and outdoor pool. staff was extremely friendly especially the manger.

i just loved everything about the hotel the bar the food the pool room

fitness center needs better supervision

very responsiveness for room service even during busy time

ndows and walls/ceilings)

the gym and pool were some of the best i've come across outside of a resort. i'll be back!

didn't advertise that access to the gym and pool was $8 per day per person, lame

the spa and pool was a plus

are tons of things to do without ever leaving the property from swimming to bike riding to golfing

the stay very clean had restaurants late check out indoor pool i just loved everything about this hotel would definitely book

love the bar area, love that the lobby is a hangout spot!

very quiet, very modern, nice to have a shuttle service to golf course,

impressive modern decor!! love the gym. enjoy having a bar in the lobby!!

a pool and gym available

pool its my only issue, for people who enjoy to swim the pool was small and not deep at all

shoutout to the valet staff who were brilliant, and valet parking is complimentary!

was dirty, entire place was being renovated, lounge is in a ballroom, grounds/parking lot is all tore up

room service and the hose keeper

was good, atmosphere at the bar was phenomenal, service at the bar and at breakfast excellent

room service prompt, friendly and food was delicious and beautifully presented

no grab bar in shower. hand soap too small. soap in shower mounted too high.

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

onsite bar and dining was closed due to covid.

just that the bar wasn't open lol

well to no fault of there own but because of covid the bar was not open

closed no food bo bar no pool no fitness center and price for room very high if you dont offer the same amenities and services the

pool workout room bar food

kids and myself were disappointed with the cleanliness of the pool

the staff and the room, loved it. my kids also loved the pool

bar and restaurant were closed

but an overpriced spa was offered

spa services were wonderful

of room service extremely helpful during my stay very professional and knowledgeable

right next to the mall and several great bar and restaurant options to choose from

el tapeo restaurant was amazing and room service breakfast was delicious.

there was bar louie downstairs

did a great job at accommodating me when i needed my sheets changed in clean towels the next day breakfast was good overall i had a really nice weekend thank you holiday

and offered free breakfast

they would have had a kitchen in the rooms we would have extended our stay but they had great room service so i had a forced cooking

be able to have breakfast

bad gym and non operational pool while still advertising it on the websites.

the place also had a bar in it so it was convenient for us

the snack bar was very limited or barely stocked and very inconvenient

getting the use of a refrigerator; rapid room service and cookies.

would be helpful to have something in the room that talks about breakfast hours, room service, restaurant hours

the next morning the maid said laundry wasn't done to give extra

laundry on site.

i liked the fact they included a utensil set for the kitchen

floor was all sticky, and the sink in the bathroom was clogged all the time so we had to use the kitchen sink for everything but everything else was exceptional and things

the little kitchen area and the room

unfortunately pool was closed due to covid restrictions.

the rooms were very spacious. breakfast was wonderful and my kids loved the pool.

hotel said we was gonna get breakfast and they always have great breakfast, but they had eggs potato s and turkey sausage

pool looked cloudy when me and my family got in didn't like that at all and that only means one or

thanks again for a great breakfast-on top of all that great service

the facility's bar and snack shops still closed but this is a great spot for a business traveler

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

small bar inside

couldn't accommodate a early check in

good value, free parking, free hot breakfast, pool

the room was very spacious which is a plus when you have little kids.

no hgtv or kids channels.

the bar and free hot breakfast was the icing on the cake

free parking another plus of this facility

the breakfast was good and it was close to great restaurants for dinner.

parking

suite-style rooms with kitchenettes are great

very friendly staff, clean, and comfortable. kitchen is nice..

was clean and full of amenities, full bar, awesome gym on 2 sides, pool, sauna, all suites room, near great restaurants and stores

spacious room, very clean, modern. breakfast was included.

room very spacious and bed very comfy, bar staff friendly and informative

i was charge for an additional 30 minutes after asking for a late check out

i loved the furnishings, the gym and the hot tub at the

pool area floor needed cleaning.

good breakfast, comfortable bed and spacious room

clean, friendly, great breakfast, and tons of amenities within 3-15 minutes

pool too small,

the pool to outside was closed

tub had grab bar but not really an accessible room

nice size rooms. good gym and pool area. staff very friendly and accommodating

mirror in the bathroom was at an inconvenient position; i did not like using a qr code to order room service

room service was great.

the bar and food

the pool and whirlpool were clean and comfortable

room service

pool deck was slippery and unkempt.

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

i traveled with teenagers and they really enjoyed the pool and the safety of the hotel

staff is always friendly and free hot breakfast

free breakfast is amazingly good, several

the hotel has an amazing vibe super nice waitress when i ate breakfast the food is good

paper bag breakfast with rock hard apples, kids would not eat them.

the beds were amazing and the late check out is a huge plus!

the pool wasn't open at all during our stay and my kids were really looking forward to swimming.

rooms were great, as well as bfast buffet & pool.

pool was nice

updated lobby furniture, clean , updated rooms, breakfast

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer odor to it

the breakfast area was nice, but it would be good to offer regular white bread as part of the menu

thank you so much rebecca also the kitchen had a full stove-oven and broiler included

we felt like royalty! the kitchen was nice.

did not attend the breakfast.

freshly painted walls in the rooms and hallways, updated kitchen appliances and counter tops, and the bathroom was updated as well

super clean, great location, free parking, breakfast included!

breakfast and parking and wifi

beds, breakfast, the staff and the 24hour free coffee. the renovations were beautiful!

it was great there was a gym, it was just a bit small and the elliptical panel was worn out

clean and cozy hotel with free parking and a delicious breakfast

pool water could have been warmer and hottub jets didn't seem to be working correctly.

breakfast was excellent and available early in the morning

room service was not available

also the room service people were very nice and

they never offered me breakfast and they never mentioned it to me

to the complimentary breakfast

they have a fantastic breakfast

it was a standard hotel hot breakfast, just what you need in the morning.

elevators did not work, i was there for 4 days and three nights and they served the exact same breakfast each day

the parking lot well well maintained and i felt safe leaving my car overnight

additionally, your website advertises a gym, which was not functional or open while we were staying

clean property and rooms, bar and restaurant on site.

been great: the staff, breakfast, the gym

close to slot of things. the bar tender was great and we had fun.

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car alarms going

swimming pool, the view, clean room

needs a bigger gym!

shower had good pressure, lots of hot water, a free-flowing drain, a handy grab bar and shampoo & conditioner dispensers (would be nice if they would also add one for body wash)

i liked how they have a restaurant, bar and gym inside

great staff, clean place, really good breakfast. felt very comfortable being there.

breakfast was great - the coffee bar at the entrance was nice, plus the christmas decor

only down side was their pool was closed for cleaning during our stay, well it was ready to go just being held up by

the facilities were clean and neat, from the lobby to the pool

clean, spacious, comfortable beds and breakfast was amazing!

lack of breakfast food selections.

breakfast no bacon and eggs

breakfast was great. staff was friendly and kind

a big selection of food at breakfast

eggs pancake machine more breakfast choice

the breakfast was amazing

they had pictures of a hot tub in the swimming pool area but there is no hot tub at all

the pool was closed

exceptionally clean, very friendly staff and great breakfast

funny as this sounds the lamp shades in the u pool room are way too big they’re so big they deny access to the end tables

no bar or kitchen/food

the hours of the pool and the breakfast

i also liked the pool and the gym

the pool was a little chilly

we never got a chance it was always filled with kids from the time it opened to the time it closed at 11 pm

enjoyed our stay, the pool was nice

location was good, close to the airport. i had room service and it arrived in time and relict.

having the sports bar on the premises was convenient.

cleaning towelettes in gym

ey were dried out)

the pull out bed the kids slept i. was horrible. the mattress was lumpy and very uncomfortable.

just a fun & friendly horel! breakfast was the best

loved that there was an airport shuttle that ran every 20 minutes, which gave me access to cta and city buses at mdw, as well as my

staff were great and let us know we could park in the lot and get shuttles to the airport for about the same price as midway parking

loved that it had a kitchenette and had the most comfortable bed i've slept in for a long time

breakfast was wonderful and had a nice variety.

arrived about 2 am with several kids

no towels in pool area.

shuttle service was phenomenal, gave us a deal on parking upon arrival

they have an airport shuttle that comes every 20 minutes

was close to the midway airport, had a shuttle that would get me there in time for my

great staff, convenient location, airport shuttle and nice room

the room, pool, staff, and shuttle service were all excellent.

fitness center was small but efficient

the shuttle

more airport shuttle service or bigger shuttles to hold more people.

has a great bar and restaurant

there was a lot of noise late during the night- talking in the hallway, kids running up and down the floor

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i was

we ordered to go food from the bar and got to the room only to find that the crabcake was burnt

complimentary breakfast for the price paid asked for a king size bed and got 2 queen size

the shuttle driver and all other staff were friendly, courteous and helpful

when we got back we had to wait another hour with 2 little kids

helpful especially during the rain storm the morning we were due to check out, asked for a late check out, done with a smile without any hesitation i was accommodated, excellent customer

kids running up and down the hall

i liked the bar for evening getaway

i love the room, the pool and the staff was very generous .

the room and even the bar was nice

everything was great the reception, the room and of course the bar !

to order, you could take your drinks to your room, tho only hotel in the area with an available pool which my son loved by the way

sink faucet had a stripped knob. room service prices were high.

arriving at 3am with 3 kids the staff went above to help us get settled as fast as possible

beautiful impressive hotel with lots of free parking

bath tub type shower and gym hygiene

if you think that will be a problem, just ask for a room on the parking lot side of the building

late check out that i requested

no, the hotel was nice,shuttle was on time, room was quiet

early check in request was not accepted

property was pretty old/run down

super clean, great front desk staff, nice breakfast until 10a.

it was close to a lot of thing the gym was nice

the breakfast was decent and the hotel staff were very friendly and helpful

airport shuttle was nice, but easier to use bus when available to the orange line

clean, economical, decent hot breakfast, quiet , reliable shuttle, solid internet

breakfast was given in a bag no meat no gym no pool

room, the free shuttle service from the airport, the breakfast

i called beforehand and she set up a shuttle for us let us know where to go in the airport and let us know our room number ahead of time

location, convenient shuttle from and to the airport, clean rooms and hearty breakfast

covid 19 shut down, no room service, no dining breakfast ud83dude12 no discount ud83dude22

many kids running through the hallways from parents booking hotel swimming parties for their

one night we took our grandson to the pool a group of 8 kids one adult constantly on her phone not watching the kids - went n asked for pool towels n front

beat the location, free airport shuttle, amazing complimentary full breakfast, bar, amenities, cleanliness, accessibility, perks- we especially commend hudson webber

clean and new. shuttle directly to airport from front door

nice pool and gym

the tv setup was complicated, kids running around with no parental supervision.

decent decorated for the holiday season and loved the pool

i didn t get a chance to check out the pool or great fitness room, but other reviews said the pool wasn t clean

my kids loved the pool

is our third time there and we love their pool and their free breakfast and the people upfront are super

the pool seemed a bit cloudy/dirty, but it didn’t stop my kids from swimming and having fun.

open gym

i have 5 kids and it was comfortable enough for all of us and the staff did not bother me

were supposed to have 2 queen beds but we only had 1 for 2 adults and kids

fitness room, was very poorly kept, mainly because parents at the pool were allowing there kids to run from the pool dripping wet on the the equipment

it was clean , staff was friendly, room was adequate, enjoyed the free breakfast

breakfast was terrible

no continental breakfast like the ad ☹️false advertising on that

i would have to go to the main floor just to get ice. there weren't many breakfast options.

outdated bathroom. beef up the breakfast bar a little.

had a problem with the security coming to my door messing my with my kids i was pretty upset she told me it was 4 to a room and i told her only 3 were staying a night

then security comes at midnight, saying the received compliants about kids, but it was the large families across the hall as my kids where asleep

the additional bar restaurant area was great. would have been nice to have a hot tub.

free parking. our suite was perfect size and bed super comfortable. extra clean and towels.

loved that the gym was right across from our room and our morning breakfast was just around the corner inside the