in-house italian restaurant and also a popular bar & grill

greatest location, and great bar for drinks off the lobby.

attached bar was also good with a good menu

we found the overall independent, non-corporate/chain feel of the hotel charming, and the bar staff at the connected restaurant was very friendly

on-site restaurant and separate bar were very nice

breakfast ended too early for us.

maybe i didn't feel comfortable that we were sharing a parking lot with a shopping center, but that's maybe the paranoid person in me

the bed was amazing! breakfast was good but couldve used an additional choice of meat.

plenty of parking, comfy bed i could go on and

it was a standard hotel hot breakfast, just what you need in the morning.

additionally, your website advertises a gym, which was not functional or open while we were staying

location and gym was nice

fish, pizza, chip, burgers were good in the bar area

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

clean property and rooms, bar and restaurant on site.

shuttle when call

room was a good size and they gave us a free early check in this hotel offers a free airport

location and free shuttle to the airport

close to ohare, the free shuttle.

the price, free shuttle to the airport, and the staff.

breakfast was good. rooms were neat and clean. hot pool was small but great for kids indeed.

the staff were so helpful and the breakfast was awesome

the friendliness of staff and the breakfast was surprisingly good with a variety of choices

the breakfast was great and also the room was extremely comfortable

great breakfast with lots of options

the next time we go to visit our kids in chicago, this will be the only hotel i will consider

gym and laundry facilities were also a great addition and excellent quality

the breakfast bar needs a new toaster and would suggest adding a toaster oven

room was beautiful with a kitchen breakfast was great although could be kept a little

like the location and facilities, very spacious, with breakfast and nice towels and in house laundry facility

airport shuttle was very helpful

shuttle to airport and full hot breakfast

kids running back and forth all night not very. clean old hot tub jets didn’t work

24/7 bus shuttle service

great shuttle service, good breakfast, really nice staff

the rooftop pool and bar are dreamy and unforgettable

& pillows were heaven, iconic chicago city views room service food amazing

no gym. but they had a deal with a gym a little way down north avenue.

the restaurant menus at the cafe and the bao bar are a bit weird, and it was hit or miss on different things

location, meal, bar all great. staff great as well

resturant when listed on site, only a bar with limited hours

it was covid, so no restaurant / bar - nothing they can do about that though!

paying $55 extra to park in hotel parking lot and the bar was closed after the concert.

the location was so great and their shuttle escorted us to and from the arena safely

the atmosphere in bar restaurant gloomy.

expenisve and loud alot of kids running around

gym is great, pool is nice and the beds are comfy

was amazing, the pools were a good temperature and the bathrooms and our room was awesome

the restaurant and bar are very limited.

courts, pool, and gym were amazing

well to no fault of there own but because of covid the bar was not open

just that the bar wasn't open lol

no grab bar in shower. hand soap too small. soap in shower mounted too high.

the service was excellent, the bar poured good drinks and the room was immaculate

hotel food and bar service very

rooftop bar lovely staff good breakfast amazing room

location was great! loved the rooftop bar and restaurant!

my key did not work for gym. so had to ask reception to open it for me every single time.

you get views of the city and the breakfast was a nice touch

special thanks to judy at the front desk, angelica in the kitchen, and nicole in the bar for a very welcoming and warm reception

front desk clerk was not friendly and clear about where to go in the airport to catch the shuttle bus

the bathtub was spotless and i felt comfortable enough to let my kids bathe in it

pool, hot tub, breakfast

nice, beds were very comfy, everything was clean, the complementary toiletries very nice, and wifi was great

free parking the best

they got the gym and laundry stuff

there's a great pancake house 1 mile away, a small gym and a laundry room on the premises

location near o’hare, 24 hour shuttle, friendly staff.

free shuttle to & from o’hare

were still ironing out the kinks for the app needed for the laundry room, but i'm sure it will improve

hot tub was warm . pool hours are short durning weekend and longer during week days

only think that i was disappointed in was there was no free wifi for leisure guests

no hot tub-just a pool. pool was great but would have been amazing with a hot tub as well.

rooms very clean wifi good staff always friendly ideal hotel for airport cargo area would suggest hire car to get

early check in. good food in the restaurant

the spa and steam room were also a highlight, and the pool was beautiful

the spa and steam room were also a highlight, and the pool was beautiful

it had some weight machine, the gym is limited overall

the room itself has high ceilings, spacious, clean, and we had a room with a gorgeous view of the sears/willis tower

the room, the pool, the rooftop, the gym

i loved using the gym on the second floor!

the breakfast, the gym and the hotel was also pretty clean

refrigerator in the room cost of overnight parking (only valet option) no swimming pool or gym facilities (made known to me) nothing unique about the room or other spaces nothing unique

gym access, restaurant and breakfast buffet. felt really safe traveling alone. comfortable.

no information about gym or pool area

ere was trouble logging in to the hotel wifi, so they bypassed the login

the staff is very friendly and helpful! i also love bar louie restaurant on the hotel.

great location with plenty of parking staff was very friendly and always helpful

and out into the hallway after the first flush, even though reception know i was with four young kids i couldn t get someone to bring me some extra pillows, they don t answer if you call from

pretty noisy

has airport shuttle that runs every 15 minutes

no food or bar service due to covid.

clean, tidy, spacious, excellent gym, friendly and helpful staff

king size was very comfortable, rooms were very clean, and room service was quick

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

restaurants, room service, a variety of different rooms, and being in the hotel you feel like you re in a

in bolingbrook), so i like to be close but not too close as i visit friends in chicago, the bar is great, the food is great

room service was great and the hotel staff was over the top

beds and pillows, great shower, quiet, great jazz in the bar, nice community feel, able to dine in bar listening to live jazz

room service was incredible

perfect nearby airport hotel with free shuttle not far away from the blueline train for downtown

breakfast had several options including hot breakfast items

thing was when we got picked up from the airport with the shuttle, driver was a little mad we didn’t meet at the exact spot which made him 5 minutes late

shuttle service

the shuttle works great and the drivers are very helpful too

we loved the downstairs bar area

location view and gym/pool

room service and the restaurant was amazing

some guests not masked in public areas. room service was only in to-go containers

best gym in a long time

the facilities are nice, the wifi worked fine, room was clean and organized in a good way

from the room, pool was nice, it is very homey

room was clean, room service was fast

same time for the gym *personnel was kind and friendly, they were helpful all the time but never overwhelming i think

the bar and the bed.

shuttles are new and had the name of the facility on two small signs taped to the windows

the pool of course

very quiet and comfortable rooms. close to the airport with free shuttle bus.

airport shuttle was good.

the shuttle service is great

plus the proximity to midway airport was great as was the shuttle which ran every 20 minutes

convenience of the airport shuttle which allowed us to even get the train then

the fact that room service was not available

more airport shuttle service or bigger shuttles to hold more people.

we ordered to go food from the bar and got to the room only to find that the crabcake was burnt

we never got a chance it was always filled with kids from the time it opened to the time it closed at 11 pm

the pool is tiny too small to enjoy

the pool needs to be open later

the pool was a little chilly

i also liked the pool and the gym

shuttle to ohare was perfect

loved watching the kids play at the pool

everything and the bar is a plus

pool was cloudy looking

bed, location, service, gym

free shuttle from the airport

easy to get to and from airport on the free shuttle

our kids always love your freshly-baked signature soft cookies

shuttle took us to airport and staff

beds comfortable, room service was excellent

i love the shuttle service and it a clean hotel and close to the airport.

quiet and clean and had shuttle ?

free shuttle and extremely nice staff

i also enjoyed the continental breakfast as well

room, the free shuttle service from the airport, the breakfast

was a kids sleep over going on right next door to my room

how 100% modern and efficient. great breakfast

to shopping mall, excellent restaurants and casino

and we enjoyed the managers happy hour at the bar in the

the reception and food - breakfast and evening snacks with drinks.

i also appreciate the convenience of free parking and the complimentary breakfast

the shuttle ride was terrible and the driver scare the kids

plenty of options and for kids too

room was very clean , the breakfast was very good, the check out was very easy, they have airport shuttle, so everything was great, the staff are very polite and helpful

the room was clean, and the beds were very comfortable and the breakfast was good.

lean. great gym and shuttle service, nice staff

little expensive especially when all the taxes and fees added on a few more selections for room

no pool but the gym was very nice :)

i had to use my extra money that i saved for my kids to spend at the convention on items in the coffee shop

didn’t like that there wasn’t much to do with kids around the area

arrive super early and the staff was able to accommodate early check in which was a huge blessing i was very

the hotel was not offering room service or daily cleaning at this time

easy parking, good breakfasts, polite from check in to housekeeping.

well equipped gym, good bed and breakfast, easy checkin and checkout

the room was nice location was great. breakfast was good, i enjoyed my stay.

kids enjoyed the pool

nice pool

i also liked the free airport shuttle and the pool and hot tub

the kids liked the pool

splashing all over and it was only like warm could be much hotter and was yellowish water like kids had been peeing in it

clean facility & quick room service

after seeing the room service menu i saw that it was cheaper to eat in the room than to have an egg omelet at the

most comfortable beds ever....great shuttle serice

pool was closed and no breakfast. the bar may have been a bit pricey.

shuttle to ord was prompt at 5 minutes after every hour

is an excellent service and room, gym and pool are very good but a jacuzzi next to the pool can be awesome

the hotel bar is pricey but we weren't in town to stay inside.

friendly. efficient. clean. comfortable. good sports bar and good breakfast.

shuttle service was awesome to and from the airport to access the trains

t small) and the restaurant had good food for decent prices

putt golf is not a course, just a very tiny area with a few holes in the ground

the breakfast service was limited to granola bars, muffins, and granny smith apples.

i had early flight in for meetings they allowed me to check in early, small charge, and shuttle is easy and fast from midway

the pool being $50

that i hadto ask for towels and that they didn t have room service

there was no complimentary breakfast

the pool, the ease of parking, the bar. the beds were super comfortable.

pool was big and heated

everything was well organized in the room, and for breakfast, which was memorable

the breakfast was outstanding, great selection for the family.

for shuttle to airport to pick up son and was told to wait 10 minutes

the shuttle was very convenient

the shuttle

the room, pool, staff, and shuttle service were all excellent.

ich serves all the major brand hotels in the area)runs constantly & was perfect

the pool was fun and the breakfast was good.

the airport) indoor pool daily breakfast

they have an airport shuttle that comes every 20 minutes

the way the employees talk to me an my kids i feel because of our race

door heated pool),the bed very comfy

i loved the warm pool

we like the location and really enjoyed the swimming pool and very clean.

i loved everything about the property. the gym was really nice, had a sauna included. 10/10.

makes for a very noisy and jarring breakfast experience

staff went beyond my expectations.. super friendly & helpful. pool was warm & clean.

love this hotel because it has a kitchen with stove

a dog ran out another room on me in my kids.

hotel was centrally located near the airport and provided shuttle services to and from the hotel, which was great

the pool is so cold that my kids quickly turned blue & seemed at risk of hypothermia

not enough staff working in the kitchen for the free breakfast

all was well! breakfast was a major plus.

free breakfast!!

free shuttle service/friendly, attentive staff/hot breakfast

really appreciated the early check/late check out courtesy!

clean, economical, decent hot breakfast, quiet , reliable shuttle, solid internet

great place downtown chicago. perfect with kids.

normally wouldn't bother me but i have younger kids who crawl around

very clean and great breakfast choices, pool was good and clean. kids loved it.

a hot tub would have been nice and the pool was small. the amazing gym made up for that.

many chemicals in the pool and the couch bed sank in the middle and was not at all comfortable

we had drink and a light meal at the bar which was very perfectly prepared, in fact it might have been one of the best pieces of steak i

the lobby bar was fun and very friendly

i would have liked to have more equipment at the gym

gym facility also nice with clean and up to date equipment

gym area was quite small

gym

would like coffee maker in room a grab bar in shower

that most hotels provide for free, which included things like wifi and access to the gym which is normally included free of charge at most hotels

the lobby and bar are in a lovely art deco style, which really gives a grand vibe

we arrive in the hot-point time ,when restaurant, gym and other shared rooms were closed,due to covid

the bar in the lobby is the best place to hangout

great bar in the lobby

arrived early and called to ask if it was okay to leave our luggage at the hotel so we could go site seeing

prices of in room bar and snacks could be cheaper. should offer free internet

cool bar, gym had lots of machines and weights, free good coffee in the morning, very friendly staff and

they provided an early check in which was a pleasant surprise after arriving 90 minutes before my scheduled check in

for turn down service to tidy the room after getting ready for the evening and to remove the room service had prior to leaving

loved the soaking tub. they accommodated our request for a late check out.

room service and spa a bit pricey. gym can get a little stuffy depending on activity.

room size was amazing and our girls really enjoyed the pool

could not find the switch to turn off the bar lights

we had n/a drinks one night in the hotel bar where they had a live jazz-style band playing

great location and cool design. gerin at the bar made the best french75. he was awesome.

the room was comfortable, we had room service both mornings and the food was quite good and arrived quickly

we enjoyed the live jazz by the bar in the evenings as well

the kitchen was well accessorized

on weekends, they put out games like table tennis, air hockey and table football for the kids to enjoy

great gym, great room & very friendly staff. also great breakfast every day.

loved the bar in the evening and breakfast in the morning had everything!

the two-bedroom suite worked well for three adults and two kids.

location means it is possible to walk everywhere but at the same time it is quiet, had a great gym where i spent several sessions burning 400 calories on the heart rate monitor equipment

bar made amazing cocktails

i was a bit disappointed that we couldn't try out the rooftop bar and restaurant because we had our son with us

we had a nice bottle of red wine and the view was perfect the top bar made it that much better for us to have a few drinks and get in the mood before going out and

no spa anymore ... needed massage

even my kids noticed that he was unpleasant

even my kids noticed that he was unpleasant

early check in was appreciated

property was fully booked for the day we checked out but for $30 we were able to get a 2 pm late check out

the wifi would go in and out and the ac unit did not work and the windows did not open so the room was

no room service after restaurants closed.

they had a nice restaurant for breakfast and offered gf bread which was wonderful for two of my kids

location, room service, style, everything

hotel of this category should have a pool or a gym that actually has windows and some machine next to cardio)

rooms and staff were great, the gym and rooftop bar were also very nice