pool great

my kids loved the breakfast variety

breakfast was outstanding and pool was clean and not crowded

very clean, comfortable bed. breakfast was great.

i traveled with kids and this place was an excellent choice

pool area

could of used improvement were a few more options for the breakfast buffet at $12 and having the shuttle start at 6am instead of 7am

we wished that the cocktail bar was open later in the evening

night the pool was closed so my kids couldn’t swim but it was back open sunday morning and the kids got to swim for an hour

booked this room for my kids, the women at the front desk had it fully cleaned for them in 20 minutes and even let us check

the kids enjoyed the huge screen

location was perfect for me…close to my friends muay thai gym

love the breakfast idea also $10 for adults and free for kids

location and gym

gym,laundry

nice upscale area and great lobby and bar area.

nice shower facilities, fitness center nice

pool and hot tub were a hit for both the adults and kids

the pool was nice, the rooms were great, the staff was helpful!

with me for my cash deposit because i lost my debit card and on my last day they approved my late check out of 12 noon

wifi reception was very low

big bed and late check out of 12pm

they were fixing the parking lot but for the most part, parking was fine.

spacious rooms with spa tub. bed was comfy.

very clean, alot of room, had a nice breakfast and court yard, nice pool, nice bathoom.

breakfast was amazing! the room was so comfortable i really didn't want to leave!

also, best breakfast ever

breakfast was way above most hotels, offering made to order omelettes, pastries, waffles, fruit and

it was also close to a very nice la fitness location which had a very nice pool and i could do my running around the offices nearby

the breakfast was very nice, and the hotel is very well kept

my kids love the indoor and outdoor pool. staff was extremely friendly especially the manger.

i just loved everything about the hotel the bar the food the pool room

fitness center needs better supervision

very responsiveness for room service even during busy time

ndows and walls/ceilings)

the gym and pool were some of the best i've come across outside of a resort. i'll be back!

didn't advertise that access to the gym and pool was $8 per day per person, lame

the spa and pool was a plus

are tons of things to do without ever leaving the property from swimming to bike riding to golfing

the stay very clean had restaurants late check out indoor pool i just loved everything about this hotel would definitely book

restaurants, room service, a variety of different rooms, and being in the hotel you feel like you re in a

breakfast was great and the bar was too

the staff was great room service was wonderful

beds and pillows, great shower, quiet, great jazz in the bar, nice community feel, able to dine in bar listening to live jazz

comfy beds and the room was quiet. friendly desk staff. ample parking.

i didn’t have to leave to go out to eat they had a food place and a bar there

there was nothing not yo like although there could be a washroom in the fitness center

clean, free parking. kids love the walking thru between two rooms.

to use the hot tub, it was full of 10 year old kids screaming and yelling, never got to use it, very disappointed, how about adults hours for that

room, staff, & bar lounge was great

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

just that the bar wasn't open lol

the service was excellent, the bar poured good drinks and the room was immaculate

no grab bar in shower. hand soap too small. soap in shower mounted too high.

hotel food and bar service very

we did not eat breakfast but the bar service was great! ample parking was available.

el tapeo restaurant was amazing and room service breakfast was delicious.

elavators- in clear view bar - right around the corner from the reception area room- clean, tidy, spacious, beautiful view

spa services were wonderful

right next to the mall and several great bar and restaurant options to choose from

it was hard to find a parking space.

location, breakfast menu.c

and offered free breakfast

no complimentary breakfast.

information guide about the hotel and the room was not provided in the room, nor was a room service menu

the next morning the maid said laundry wasn't done to give extra

in to s dirty room, dirty diapers all over kitchen, floor filthy, counters sticky, counters and chairs dirty

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

laundry on site.

the little kitchen area and the room

the lettering on the wall, the jacuzzi, the air conditioning in the gym, the drooping drywall in my shower)

also ordered room service and wasn't told i had to pay with cash until food arrived

the wifi was decent and allowed me to do remote work

the snack bar was very limited or barely stocked and very inconvenient

bad gym and non operational pool while still advertising it on the websites.

hotel said we was gonna get breakfast and they always have great breakfast, but they had eggs potato s and turkey sausage

pool area wasn't impressive in such a beautiful hotel

when i stayed there i called room service and guest service my role times to order room service from 8 pm until finally at 937

staff was very nice at the breakfast area and front desk lost and found department

due to covid the pool wasn't open, which is understandable.

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

small bar inside

restaurant/bar

the facility's bar and snack shops still closed but this is a great spot for a business traveler

everything else was amazing. the rooms are so nice the pool was nice. staff was amazing.

furthermore, i must admit the agent that verified the pool was available for the kids was a plus she was excellent

the pool was closed and no good breakfast

i had gotten my wife and kids plates and when i went back to get mine they had

room, location, early check in , comfortable room.

the lobby includes a comfy great room, fireplace, coffee, business center, and free breakfast area

loved the free laundry and gym facility

free breakfast and wifi

the rooms are amazing free breakfast free laundry 24 hour pantry

the breakfast was remarkable

also no bar where u could get a cocktail

sorry restaurant and bar closed but understand probably due to corona.

pool facilities were wonderful, but we did notice that the pool floor (bottom of the pool inside)

no bar

beautiful, convenient, great pool, wonderful staff, lovely room, good parking

pool area floor needed cleaning.

chairs at kitchen counter … uncomfortable to sit on to watch tv … limited handicap parking

the pool to outside was closed

breakfast was chefs kiss

i love it no complaints breakfast was really good the room was nice and had a full kitchen

tub had grab bar but not really an accessible room

we stayed three night and they didn t provide room service and the ran out of towels

the gym is fine, and breakfast area enjoyable with really nice staff

had to ask for room service daily

mirror in the bathroom was at an inconvenient position; i did not like using a qr code to order room service

the swimming pool and jacuzzi were clean warm enough! the staff were exceptional!!

place was just amazing from security to the cook to the room service to the front desk clerk

room service

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

pool was nice, my daughter had a great time

no swimming pool

i wish there was a pool but everything is great

the hotel has an amazing vibe super nice waitress when i ate breakfast the food is good

paper bag breakfast with rock hard apples, kids would not eat them.

no pool but not a deal breaker.

kitchen supplies were minimal but possible to supplement from the breakfast

location and breakfast

did not attend the breakfast.

it was very quite and clean bed was comfortable breakfast was good

amazing staff, breakfast, all around just a great hotel

could use two laundry machines. ty for great stay

rooms were great, as well as bfast buffet & pool.

the breakfast area could have been kept cleaner. the tables were never bussed as people left.

breakfast was crowded

and with excellent odor, staff was excellent and helpful very quickly to check in and check out breakfast was include in the price and was an excellent

good breakfast

room service only after 3

room service can be better

many families there, staff very friendly, no noise or bad smell, good continental breakfast, good wifi, comfortable

it was great there was a gym, it was just a bit small and the elliptical panel was worn out

a pool and gym available

love the bar area, love that the lobby is a hangout spot!

atmosphere was great, we were welcomed with love music and everyone of all ages enjoying the bar area, pool table area and outdoor patio

work started the next morning at 8am banging and drilling right above us while our kids were still sleeping

then once i moved to another room there were kids running up and down the hall all night, like a stampede

pool water could have been warmer and hottub jets didn't seem to be working correctly.

breakfast was excellent and available early in the morning

room service was not available

also the room service people were very nice and

they never offered me breakfast and they never mentioned it to me

shower had good pressure, lots of hot water, a free-flowing drain, a handy grab bar and shampoo & conditioner dispensers (would be nice if they would also add one for body wash)

management, no elevator, pool building looks into guest rooms - no light or privacy, snack bar has very limited hours and food

kids ran the halls till 11 pm. noisy.

i liked how they have a restaurant, bar and gym inside

restaurant and pool were closed due to covid protocol

room service was poor

location, free parking, hot breakfast, close to shopping and close to mayor highway,

t notified and my teens had a bday party there wifi nor tv

free parking free breakfast

the wifi connection

restaurant and bar on site .

close to slot of things. the bar tender was great and we had fun.

been great: the staff, breakfast, the gym

additionally, your website advertises a gym, which was not functional or open while we were staying

clean property and rooms, bar and restaurant on site.

20-minute guarantee on room services wasn't honored

the amazing breakfast buffet

no breakfast

proximity to the morton arboretum and hot tub/pool/gym access and good room service menu.

great pool and spa. lovely breakfast buffet. spacious king room.

loved that the gym was right across from our room and our morning breakfast was just around the corner inside the hotel

perfect location. pool was big and warm. plenty of parking

enough parking the beds were damp and ice cold

restaurant and room service was delicious although pricey

had a problem with the security coming to my door messing my with my kids i was pretty upset she told me it was 4 to a room and i told her only 3 were staying a night

place was absolutely spotless from the linens to the lobby breakfast was good the staff was very friendly and

breakfast had run out and was not refilled in time for us to eat any

breakfast was great with different options

the breakfast was fine

breakfast was very nice

breakfast choices were terrific and included hot and cold choices as well as smoothies

fitness wasn't available

vent in the bathroom in our refrigerator was not very cold even after turning it down also the pool was very cold not heated and the back door that faces the hilton we were constantly being

the pool was closed

also i was not told the pool was not working and we had to ho next door to use the pool

a big selection of food at breakfast

eggs pancake machine more breakfast choice

breakfast was great. staff was friendly and kind

close to where i park my truck

did not attend breakfast

staff was great. rooms were clean. restaurant and bar area was very clean

the room was large . the kitchen staff very helpful

with kids, that was the most horrible part

liked the pool and patio area

our stay including breakfast but i ended up spending 18 dollars on breakfast for my two kids

or refrigerator, body soap, hair shampoo- shampoo did not lather up and body soap would like bar of soap instead

nice breakfast spread, enjoyed the hot tub and fitness center

for a weekend stay over: nice size pool and whirlpool, nice bar and the best sunday champaign brunch ever

when allowing customers to book for some big school event they should find a way to keep the kids away from customers

pooll

is our third time there and we love their pool and their free breakfast and the people upfront are super

is our third time there and we love their pool and their free breakfast and the people upfront are super

the tv setup was complicated, kids running around with no parental supervision.

the pool was a nice size and towels were provided on all chairs around it

i always look forward to breakfast in the mornings & the different varieties to choose from

children like the indoor pool & raquetball court

friendly bar attendant in the sports bar off the lobby helped us wind down after a long day

large hotel, loved the gym

kids were in awe

clean, quiet, room was beautiful. bar and restaurant were both good too.

breakfast was terrible

outdated bathroom. beef up the breakfast bar a little.

breakfast was okay te

no continental breakfast like the ad ☹️false advertising on that

waffles for breakfast

the pool area

clean room, pool and workout area

pool and hot tub water are checked daily and pool area is always clean

we love the pool it was so nice and clean and the hot tub was so relaxing

room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me and kept asking what that noise was , ask front desk to do something about it and they

everything ...the room indoor pool

clean, great linens and pillows...bed very comfy. i so appreciate the shuttle service to midway!

the bar was not open in the evening and there was no room service available despite in-room advertising

bad kids ran the hall all night

the shuttle to midway to hop on the orange line is a real +

good breakfast clean room nice facilities including pool and gym comfy bed friendly staff

free breakfast and a fitness room, lots of parking

nice breakfast and courtesy of the entire staff.

jetta pool in my room(136) didn't blow as hard as the room(135) i had last month

breakfast could have been better but it was okay

i liked the large rooms, comfy beds, excellent service and top gym.

shuttle service was awesome to and from the airport to access the trains

having the sports bar on the premises was convenient.

enjoyed our stay, the pool was nice

hotel bar/restaurant was a complete failure

the ladies bathroom in the pool area had over flowed and wasn't welcoming.

comfy bed, nice fitness center, great staff

i liked the pool area and the cleanisness of the hotel.

i ordered in room service, which had two extra service charges on it

the amenities are always well kept, especially the pool and hot tub

no room service provided/ the room was never cleaned

location and shuttle to the airport

convenience of the airport shuttle which allowed us to even get the train then

location, cleanliness & the bar downstairs.

has a great bar and restaurant

for shuttle to airport to pick up son and was told to wait 10 minutes

look, friendly and helpful staff, proximity to airport with frequent shuttle service

the shuttle was very small and picked up a lot of ppl at 330am.

just for the guy to change my room just for the tv in the other room to be broken too there were kids running through the hallways screaming the pool despite them having the restrictions on the

ich serves all the major brand hotels in the area)runs constantly & was perfect

the staff was very nice the facility was very clean and the kids love the pool

walls are thin you can hear into other rooms and the lobby had kids everywhere playing in the halls and lobby

free shuttle to the airport

i like the room how it was set up. two tvs for convenience . the pool. staff was friendly!

the staff was very nice the facility was very clean and the kids love the pool

just a fun & friendly horel! breakfast was the best

the place was clean, the room had a home feel to it, the kids loved the pool and basketball court

liked having a kitchenette to store food from the many restaurants in walking distance

the pull out bed the kids slept i. was horrible. the mattress was lumpy and very uncomfortable.

shuttle service from midway

arrive super early and the staff was able to accommodate early check in which was a huge blessing i was very

location and breakfast and shuttle

llway carpet bunched down the aisle, rooms/tv old), no room service at all including cleaning, towels, anything

located in midway hotel complex, safe, clean, good breakfast, minute to costco, walmart etc.

they provide a free shuttle bus to the airport too

i love the shuttle service and it a clean hotel and close to the airport.

ter checking into the hotel, we returned our rental car to the airport and used the hotel shuttle to return to the hotel so as not having to pay the parking fee

i love the turkey sausages for breakfast

location, convenient shuttle from and to the airport, clean rooms and hearty breakfast

room, the free shuttle service from the airport, the breakfast

many kids running through the hallways from parents booking hotel swimming parties for their

clean and easy shuttle for transportation to the airport!

decent food at restaurant and the bar that night and the breakfast the next morning

beat the location, free airport shuttle, amazing complimentary full breakfast, bar, amenities, cleanliness, accessibility, perks-

clean and new. shuttle directly to airport from front door

convenient with round the clock frequent shuttles to mdw and clean rooms with all the essentials including microwave and mini fridge

they serve breakfast and great coffee and provide free shuttle bus

allowed early check in and great enthusiasm in greeting guests

also, easy access hotel shuttle

breakfast was great

when we got back we had to wait another hour with 2 little kids

didn't like that i had to pay for my breakfast

the restaurant did have a bar which was a plus

it states, that this location has free breakfast, but it didn't

breakfast was not until 6:30.....and no coffee to be found before that time.