they also have an inside pool

used the laundry facilities but the dryer wasn t working properly and took over 5 times to dry clothes and

the wifi was less than simple to hook up to and after 4 adults were unable to connect, we gave up

the kids out of there room yelling and screaming

they were fixing the parking lot but for the most part, parking was fine.

quiet and clean. delicious breakfast. bed linens were very comfortable.

breakfast was amazing! the room was so comfortable i really didn't want to leave!

nice staff. breakfast offerings were great.

it was also close to a very nice la fitness location which had a very nice pool and i could do my running around the offices nearby

breakfast was way above most hotels, offering made to order omelettes, pastries, waffles, fruit and

didn't know that the outdoor pool closed early and the staff member saw that my kids were having soooo much fun so he allowed us to enjoy the outside pool for a few extra minutes

the inside pool was ok just super full of kids splashing and jumping and had to be cleaned more than once and shut down the 1 night we stayed

the parking situation could have been a bit better.

clean, friendly, great location, great pool

price was great for such a nice hotel with a pool!!

good to see that the room has kitchen but when i walked in the room i smelled oily all around the room

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

room had small but noticeable crack in window ceiling light in kitchen

the little kitchen area and the room

in to s dirty room, dirty diapers all over kitchen, floor filthy, counters sticky, counters and chairs dirty

i love the new look and was able to rest no kids running around

unfortunately pool was closed due to covid restrictions.

we enjoyed our evening meal via room service

hotel said we was gonna get breakfast and they always have great breakfast, but they had eggs potato s and turkey sausage

couldn't hook up the game system to the wifi

sauna and gym were great

pool filled up with unruly kids on weekends

the spa was

i do not mind kids or dogs, but the relentless in and out door slamming and yelling in the hall was unnerving,

plastic silverware and by the way we wish the customer service at the front desk and valet to the pool and spa matched

i loved the furnishings, the gym and the hot tub at the

room very spacious and bed very comfy, bar staff friendly and informative

was clean and full of amenities, full bar, awesome gym on 2 sides, pool, sauna, all suites room, near great restaurants and stores

is no outside patio sitting area and the way the pool has the closedown side it makes it look a little disgusting

it was also a plus to have free gym access

good breakfast, comfortable bed and spacious room

breakfast was great. i liked that three mornings in a row were different varieties of food .

pool area needs vents the chlorine was very strong and the remotes in the rooms need changing

wed night food, good breakfast

clean, friendly, great breakfast, and tons of amenities within 3-15 minutes

customer service and breakfast were good.

the pool was closed and no good breakfast

room, location, early check in , comfortable room.

pool

no hgtv or kids channels.

parking was hard to find.

it was in bar area looks like a private restaurant and bar

didn't get room service when asked for it

the fitness center.

room was very clean we went to order room service and they no longer offered that from the bar louie downstairs other than the quickest

the facility's bar and snack shops still closed but this is a great spot for a business traveler

small bar inside

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

paper bag breakfast with rock hard apples, kids would not eat them.

gym is dirty and too basic

clean the pool for my son

i wish there was a pool but everything is great

nice room with big breakfast

some staff can be more polite, the weight room can be bigger and a indoor pool is needed

the pool was crystal clear well maintained

and with excellent odor, staff was excellent and helpful very quickly to check in and check out breakfast was include in the price and was an excellent

although i did miss the hot breakfast due to the covid

lack of laundry units on site

clean, free parking. kids love the walking thru between two rooms.

i couldn’t even let my kids in out of the pool unless an adult was holding their hands the

to use the hot tub, it was full of 10 year old kids screaming and yelling, never got to use it, very disappointed, how about adults hours for that

also went to the bar

wish the bar area was open, do to covid-19 and construction in the hotel

modern, suite-style rooms are very nice, and the fully-equipped kitchen with stovetop is very helpful

free parking another plus of this facility

loved the free laundry and gym facility

also there was no lighting in the parking lot nor at the front entrance at night

it's location it's breakfast and social hour it's cost it's cleaneses the staff was very nice

gym,laundry

the kids enjoyed the huge screen

location was perfect for me…close to my friends muay thai gym

love the breakfast idea also $10 for adults and free for kids

location and gym

the bathroom & kitchen were both nicely updated

breakfast is all one could ask for

location and breakfast

did not have breakfast covid

did not attend the breakfast.

kids indicated the pool was ok

very clean, comfortable bed. breakfast was great.

as a parent that makes their kids rinse off, it was difficult to use

i traveled with kids and this place was an excellent choice

it's only 20 min from home, it was the perfect place for our mini vacation for the kids to enjoy some pool time

staff,the location, free wifi, free good breakfast, free breakfast

breakfast was not up to par!

excellent value for money. super clean, comfortable. decent breakfast and great wifi

breakfast clean

it seems the room service is done only between customers

we liked the seperate living room with sofa. the heated pool with adult swim was great.

we need to restore room service

there was no breakfast offered

there is a starbucks there as well as a restaurant bar area

no complaints other than vending machine not working guess its just to make you order room service or get directly from them

i really liked the gym with 24 hour access

made us feel at home and were so awesome about the late check out

ordered coffee room service 6am didn't show up till after 7am

late check out till 4pm was also a plus

great location- close to shopping and restaurants clean facility spa services

breakfast wasn’t complementary

staff were great, they have a shuttle and the giy will take you snd oick you up as long as its between their business hours

microwave in the room and breakfast is not included in room price but was given a great deal by the host at the front desk

there was no continental breakfast

the swimming pool is open

the snack bar was very limited or barely stocked and very inconvenient

advertised room service which i needed as i am in down for an appt related to a back

5-room service was not made after one night stay

paid extra to have breakfast included but because i needed to use room service, i got nothing for it

shuttle is limited and wasteful

room service was great and the hotel staff was over the top

the hotel was easy to find with plenty of parking

room service was available for everything including drinks and breakfast

went to spend the night away escaping from my little yoing kids because i am a burnt out mama

only downside was in the morning the parking lot was a bit slippery even though it was coated with salt

nice shower facilities, fitness center nice

attendance at bar and restaurant

room service was great

pool hours are reserved this is a plus

tub had grab bar but not really an accessible room

the bar and food

room service was great.

mirror in the bathroom was at an inconvenient position; i did not like using a qr code to order room service

the gym is fine, and breakfast area enjoyable with really nice staff

room service

pool was nice, my daughter had a great time

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

the pool room was a little small but nonetheless very relaxing.

room was nice, staff was friendly, pool was warm... location was perfect for us...

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

well to no fault of there own but because of covid the bar was not open

just that the bar wasn't open lol

no grab bar in shower. hand soap too small. soap in shower mounted too high.

onsite bar and dining was closed due to covid.

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car alarms going

wifi was a little spotty (it wasn’t an issue for us (adults) - my kids like to wind down and watch youtube kids at night before

i liked how they have a restaurant, bar and gym inside

shower had good pressure, lots of hot water, a free-flowing drain, a handy grab bar and shampoo & conditioner dispensers (would be nice if they would also add one for body wash)

sleep because of wild kids running doen halls unattended

on the first floor right next to the workout facility and right around the corner from the pool great location

room nice and big. beds excellent. very quiet. wonderful pool. staff very attentive.

didn't have breakfast

was no room service because of the covid issues, so they only cleaned when asked which was a bit

as it is near i88 355 close to oakbrook mall and eateries room was clean bed was comfy plenty of parking

my kids were harassed by a guest staying next door

loud sound from heating or temperature kicking in. the pool jacuzzi not usable.

stained furniture, old carpet, sinking bed, bad plumbing, no soap, dusty vents, no wifi connection for tv, no information leaflets, service desk

hotel main marquee sign and some of its parking lot lights were not functioning

i absolutely loved the addition of the pool and the wide selection for breakfast

a pool and gym available

then once i moved to another room there were kids running up and down the hall all night, like a stampede

the pool was ok, water was a little cold but would have loved a hot tub instead

great pool area (could have used a hot

family friendly hotel with activities for kids in mind

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

clean property and rooms, bar and restaurant on site.

been great: the staff, breakfast, the gym

i liked the location and the gym area.

close to slot of things. the bar tender was great and we had fun.

the bed was amazing! breakfast was good but couldve used an additional choice of meat.

breakfast was great

breakfast ended too early for us.

the fitness room was never cleaned

parking was ample, staff was very nice and friendly

for a weekend stay over: nice size pool and whirlpool, nice bar and the best sunday champaign brunch ever

the staff was awesome and the location is beautiful. the bar setting was very nice too .

nice breakfast spread, enjoyed the hot tub and fitness center

bar area was open when we got there late, kids were happy with the pizza and wings

the bar in the lobby made some great drinks

like our stay in this hotel very nice people good service but the only think i don't like it the pool was cold but everything else we love

clean, quiet, room was beautiful. bar and restaurant were both good too.

did have a working pool which my kids enjoyed

some parts of the facility like the gym were a little dated and furniture in room a little worn.

friendly bar attendant in the sports bar off the lobby helped us wind down after a long day

breakfast could have been better but it was okay

breakfast is good for me. fitness room open 24 hours and good enough.

good breakfast bar

no pool. the halls had an antiseptic smell.

good morning breakfast!!

only issue i had was that the floor of the swimming pool/hot tub area was very slippery

well maintained, clean. pool and spa in great shape.

comfy bed, nice fitness center, great staff

how the pool schedule is set up

i ordered in room service, which had two extra service charges on it

hotel with gym and outdoor pool (seasonal)

we love the pool it was so nice and clean and the hot tub was so relaxing

they accommodated me with a much needed early check in! great staff!

the atmosphere was nice. the kids liked the pool and the gym

cleanliness, courteousness of the staff, indoor swimming pool and exercise facility. location

beds were comfortable. pool was nice. the staff was very friendly and helpful.

i was sad i was unable to use the pool

i ordered a glass of wine at the bar & it was $17

i wish the bar in the hotel was opened in the afternoon too so i didn't need to go somewhere else to grab a

the breakfast was really good. and the pool was nice.

breakfast

times we went to breakfast there was no coffee or hot water

and the pool is heated

the kids liked the pool

the pool area was nice and clean and very

free wifi was slow. 2021 and still have to pay for faster wifi?

clean room awesome breakfast, good gym, friendly staff. i will stay here again.

everyone was great and friendly. bar staff was awesome.

the pool

bar service in the lobby was unavailable half our stay

breakfast was amazing hotel was clean and staff was friendly

everything was great again, especially the amazing free breakfast

the complimentary breakfast was amazing

the pool should have been heated outside. too cold to go in.

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

breakfast was fine. the public areas were airy and well-lit and modern and comfortable.

good breakfast clean comfortable bed

room service

would have loved a hot tub in pool area

i did not have access to the pool or gym or lobby

and also the pool/ spa area was wonderful to go and relax your body

pool room stunk like mold so the kids wouldn t swim

good breakfast. gym. clean.

excellent breakfast and facility was very clean and convenient location

the pool was good to relax in, and the gym was well equipped

i did want to use the pool but i understand with covid that wasn't an option

wifi worked well, the bed was comfortable and the air conditioning worked

great breakfast and staff is amazing from jessica to the charlotte, joan,victor,nick

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

big lot. comfortable rooms. fridge & microwave. laundry.

the bathtub had some staining which my kids freaked out

breakfast is good

kitchenette was useful

pool need towels

the breakfast area could be larger. it is a popular hotel and the dining area was busy.

a hot tub would have been great for the pool

breakfast was very nice

place was absolutely spotless from the linens to the lobby breakfast was good the staff was very friendly and

the breakfast was fine

great staff, clean place, really good breakfast. felt very comfortable being there.

breakfast was lit

pool water temp too cool

vent in the bathroom in our refrigerator was not very cold even after turning it down also the pool was very cold not heated and the back door that faces the hilton we were constantly being

they had pictures of a hot tub in the swimming pool area but there is no hot tub at all

breakfast was good

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

there was no breakfast available. ud83dude22

breakfast wasn't so grand with a lot of variety

more food options for breakfast.

hotel offers free breakfast in the morning and there was only coffee and tea available

breakfast no bacon and eggs

lack of breakfast food selections.

management only offered 2 out of 4 nights refund and refused to take care of luggage and laundry

breakfast was great. staff was friendly and kind

a few of the breakfast items were stale.

clean comfy quiet staff was very nice didnt use the pool so i cant comment on that

i definitely liked the pool and the hot tub very nice friendly people that work here thank you

breakfast was good but not a buffet.

staff was great. rooms were clean. restaurant and bar area was very clean

air conditioning was leaking everywhere and my kids slipped trying to get into the room & all they did was put a wet floor sign

i didn t get a chance to check out the pool or great fitness room, but other reviews said the pool wasn t clean

new year eve night we had a family stay above us that had lots of kids and adults, they were allowing the children to run around which sounded like thunder all day

breakfast was very good. excellent fitness room. fresh baked cookies in the lobby each evening.

i didn t get a chance to check out the pool or great fitness room, but other reviews said the pool wasn t clean

liked the good prices and the free parking and breakfast

who helped me at the front desk was very nice, and offered to waive the early check in fee

close to ohare, the free shuttle.

location and free shuttle to the airport

second thing is a shuttle

airport shuttle. nice driver

breakfast was very good-everything was fresh and tasteful

place, with the refreshments and evening bar just next to the reception

staff were very friendly, the machines in the gym were all well kept up and worked, and the breakfast was good

they could no provide a shuttle driver or get me a cab

very nice hotel with great gym and wonderful breakfast

was kids running down the hall both nights i stayed and late at that i told the staff the first night

perfect for families, near airport. breakfast could improve

loud kids running down the hall screaming

plenty of options and for kids too

there weren't any towels in the pool area, so we grabbed a couple from the gym