everything here was quiet, professional, clean, and all i needed. breakfast was great.

very nice breakfast!

breakfast was very good and also you can take any time coffee if you wanted

staff are very friendly and meet the customer wants. breakfast is excellent

meat was not really tasty, the rest of the breakfast was really good

i wish gym opens earlier

clean breakfast great staff location was ideal

my grand kids loved the pool

kids would have liked a game room, but parents saved money & kids had their tablets to play games

the pool was warm and my kids loved it very much

only complaint is the wifi, because it was devastatingly slow and would disconnect every time you leave and return to the

we took the sheets off expecting room service to come and change our sheets that were soiled, but we didn't know that you had to

the hallway, terrible a/c unit in the room, wifi connection and tv reception kept falling out, towels were grungy

location was perfect for my events. wifi was a great connection.

there was no room service

no microwave and no room service

also, the bar area was very accomadating and hip

wifi was horrible, spotty, and slow

so because of the short wait they paid for our breakfast the next morning

parking, check-in and wifi access were a breeze

( the kids

were filled with children and the moms swarmed the bar so we couldn’t even enjoy that once the kids were “off to bed” which was right next to our room and they were making extremely loud

the location was great for uber pickup and i saw there was also a shuttle, which is a nice touch

the kids loved the pool and hot tub

only two things i did not like was the pool could have been warmer, and at 5:30 in the morning there is no place in the hotel to get

breakfast hours

everything is great! the breakfast is great !

breakfast was tasty

the breakfast was awesome my kids loved the selection

my kids really liked the continental breakfast and i loved that check out wasn't until noon.

gym had a small water leak in the ceiling

i wish the pool was bigger and the breakfast time was longer, but that's fine.

and gym are under renovation which i am told only when i was checking-in with my family and with all my

free breakfast, cocktail hours, comfortable bed, separate living room.

wish they had a fan in the gym

were a couple hillbilly dads doing cannonballs with the kids for two hours

the pool, a group of adults drinking beer

there is coin laundry on site

was an excellent breakfast host

i like the design of the rooms and the extra sink & kitchen area.

gym had only one 45lb set of dumbbells and no other weights

location, breakfast is very good, and pool and whirlpool saved me

kids unsupervised at pool acting out.

breakfast is great, close to the airport, well maintained and friendly.

the atmosphere, the included breakfast

pool size for this size of a hotel is a joke

it had a small pool and no jacuzzi

the pool was smaller than expected.

pool was a little small and the breakfast was one entree instead of a buffet style

decent gym, pretty cozy feel

fitness center

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

the machines at the fitness center were broken

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it smelled really bad the last

booked this room because it said it was a pool to come out it s no pool or fitness room available the both under

had like 4 younger kids playing hide and seek till 11:30

that is really dangerous when you have kids and could risk them putting it in their mouth

loud kids running down the hallway after 9pm

don't provide shuttles to chicago ohare airport

no microwave in rooms,no bar or restaurant in hotel.

well equipped kitchen, light & airy bathroom

24 hour fitness room and laundry room are close to each other

we were surprised to find a full sized working kitchen in our room

the facilities like laundry, gym were good

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

rooms were nice and clean they had a pool it was being serviced due to covid and they had scheduled times and it was really nice the way

breakfast is not good

a hour later she put us in an upgraded room with a kitchenette

breakfast and pool

had to make a reservation to be able to use the pool

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

beautiful grounds staff was able to accommodate our request for early check in

clean, put together, clean pool

the pool area was clean and chlorine wasn't strong like other hotels i've been too

easy access to room and pool

rooms were available for early check in

my kids love the pool the most

so , listen what happened, they put near my room the huge black family with 20 kids, who were acting absolutely disgusting

needed more wide breakfast restaurant

very clean, quiet, great facilities (large pool and gym)

the breakfast the eggs wasn't very good but i really have nothing to complain about

breakfast available for purchase and nice bar for evening night cap

the complimentary breakfast was a nice bonus this stay

breakfast available for purchase and nice bar for evening night cap

wished they had made an effort to have some sort of free continental breakfast

was very comfortable, the pool - omg the pool - was like bath water

staff was not overly friendly but enjoyed the pool and breakfast

great location, close to o'hare, expressways & restaurants. great bar on premises.

the pool was good for kids

the pool was very nice and clean

pool

restaurant and gym area under construction

room were quiet without kids running around at night

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

every night the pool was crowded with little kids and my girlfriend and i had no way to relax

parking

i liked that there was some food right next door in case the kids were

pool, starbucks in hotel, easy parking, friendly staff

bar and nice pantry to buy a couple of important items

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine now the staff is extremely rude

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

a lot of free parking space.

drinks in the lobby bar were very expensive

i tried using room service but no one at the restaurant answered

the pool was not open to enjoy and neither were the computers.

i also liked that parking was free

spa bath and the bathroom sparkling clean and the room size it's great

unable to bring breakfast to your room.

rooms were clean; breakfast was standard hotel fare; pool was warm and staff was friendly.

the gym was closed when i needed to use it when requested for help i was told it was opened while it

my kids liked swimming there

only thing i did not like is the fact that the hot tub in the pool area was closed

shower floor somewhat slick with no safety bar in the event someone slips.

it had an on-site bar and restaurant which were very good and the location was good for o’hare

the staff was helpful, and the gym was well-equipped

cleanliness of the room, gym, pool

rooms were very clean and updated and they had a really nice bar downstairs and played music

this hotel for the pool for the kids

it was nice they had bar downstairs it was very clean

fitness center wasn't open and breakfast wasn't available but during the covid pandemic it's

pool

breakfast time was so fast and early wish it had a pool or hot tub

early check in was possible

great stay and great breakfast. great staff as well

i overslept and missed breakfast, but it was still offered to me

i was a little confused about the breakfast timing or what to do during breakfast.

and comfortable room and well maintained facilities, reception staff was very helpful, plenty of parking

breakfast was very nice with a lot of nice options

my husband enjoyed being able to do his exercise routine in his gym and swimming in the pool, i enjoyed the jacuzzi with hot water and hydromassage

the free breakfast

hotel has the same type of breakfast, gets boring after a while especially when staying for an extended amount of time

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

the laundry facility was $3

early check in, clean room, pleasant staff, lowest rate in the area

elavator not working laundry machine out of order

nice laundry and vending

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

older folks or those with bags and kids may not appreciate that

how clean it was and the pool

me and my kids like the room and the pool

swimming pool was available on a reservation basis which worked well

to add some more items on breakfast buffet like muffins, cheese danish, yogurt and orange

would love to see muffins donuts for breakfast as the kids didnt want oatmeal etc

the kids liked the pool alot

new, clean large suites with all the amenities. nice breakfast.

i know covid is going on so it kinda sucked the bar area was closed.

the pool was open in timed slots but because there were so few guests we had it for hours all to

i loved the location. how polite the staff was the breakfast, pool. very comfortable

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

the pool

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

equal quality competitors have better breakfast options and fitness equipment

hotel shuttle was convenient for connecting with subway/ train transportation to my event

is difficult to find the shuttle at terminal 5, but this just because of the huge number of the parked machines and

breakfast is very good

size of laundry room and exercise room

unruly kids in lobby

liked that the gym was open so i could use the treadmill

negative comments are that the lighting in the room is a bit dark, the pool is pretty small, and also the room description said there was a microwave and there was not

the room, the swimming pool, the workout room and the laundry area

it sounded as though they had kids and they were letting their kids stay up all night

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

no free breakfast. no shuttle to airport.

the fitness room was perfect!

bar and restaurant were not open

the bus shuttle from the airport did not arrive at the reported time

the pool area had a super chlorine smell

my husband enjoyed the fitness room

pool no jacuzzi can you billed me one amount and my charge says you’re charging me more what’s

the man that was tending the bar in the evening was very unprofessional; he was so

pool very small . bathrooms outdated needs some attention .

gym was mostly all broke. bad smell on the room

having a warm breakfast in the morning!!

location, clean and breakfast was good!

selection of breakfast, nice area, right behind a gas station and down the block there's an amc movie theater

eggs were chewy, didn't taste fresh. rest of free breakfast was great!

the staff was grate the pool was nice.

location is close to everything you need, there’s plenty of parking, and even an outdoor pool

clean hotel and room wonderful staff very good breakfasts experience went beyond my

location and hot breakfast

comfortable bed. updated decor. nice pool. free breakfast!

bar and breakfast area very small and not so inviting

did not like breakfast.

breakfast bar was awesome, they kelp up with the bar did not run out of food ,made sure glass plates and

the rooms and the lobby and the pool area were clean and comfortable

traveling with kids so this worked perfectly for us

the breakfast was decent, and the location was fantastic—close to the arena where our event was held,

location, breakfast

the pool and spa where not working because of being upgraded

clean room and around nice clean pool.good breakfast and very helpful customer service.

friendly staff and the reason we got this hotel was for the pool and hot tub

good location, close to offices and gym.

since there is a kitchen i guess no food service is necessary

not very clean in the kitchen and room etc. bathroom very dirty

kitchen in the suite was great

is clean and the suite are completed in all my needs especially in the kitchen

there is a gym and laundry room available to guests, which is nice

stocked kitchen with cooking supplies

i could put stuff in to keep cold and food to put in there to cook and i also liked that it had a kitchen with a stove top so that i could cook my own food and a dish washer and dishes to use and

loved the kitchenette

there is a gym and laundry room available to guests, which is nice

pool was warm and clean

they have an indoor pool but not heated very cold

missing stationary bike in the fitness room

breakfast included, fitness room not bad

the shuttle driver mike was exceptional. he even offered a dinner recommendation.

awesome staff, clean property, nice pool!

gym

my kids say it all “this is a really nice hotel

very accommodating staff. good breakfast. great location for us. pool for kids.

left early, didn't eat. requested early check in & did so 1 hour ahead of check in

there was a swimming pool and workout room, a covered parking area as well as large parking lot

it s nice that they have laundry for guests

parking was so bad

always stay here because of the indoor pool, the nice and friendly staff and the convenient location for my friends in the area

there was a swimming pool and workout room, a covered parking area as well as large parking lot

only complaint i have is that the front desk receptionist didn t provide us with the wifi password or dining hours

my toilet in the first room i was in over flowed and me and my kids had to switch rooms at 2am because there was no staff on duty to fix the problem

didn't like that we had to leave out of the hotel and walk over to the pool, and spa facility, if there had of been bad weather we would have gotten exposed to the elements, not

it was big had a lot of activities for kids and adults to do.

the spa was amazing the staff was kind and knowledgeable

nice location, roomy parking, easy check in-out

parking

breakfast was excellent

the staff was very pleasant and you couldn't ask for a better breakfast

parking was very limited.

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

temp in pool area could have been warmer

well designed room, excellent, private, well maintained fitness/pool facilities.

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

the pool and hot tub

elevator to all floors is very convenient as is the provided guest laundry

room service answering system. calls holding holding too long

shuttle took too long to pick up at airport.

gym too small and not adequately equipped; breaksfast is sufficient, but not great - bread was very

shuttle service is great, and the breakfast was very good

the free breakfast was very good

excellent neat with bar and indoor swimming pool

the location was great! the breakfast was good, my kids loved it.

it is an added plus to have breakfast and coffee in the morning

great price, very nice breakfast, pool and gym, and helpful staff

breakfast could have had few more items to choose from and the parking fee could have been more

breakfast

i used the gym which had the necessary equipment

nice warm indoor pool, good breakfast and free airport shuttle also included

the breakfast was one of the best complimentary breakfasts i have ever had

breakfast was excellent the staff was very friendly and accommodating

breakfast shower

breakfast was perfect.

easy checkin and breakfast

friendly staff and free hot breakfast!!

pool water was cold

staff, pool, room setup

rooms on the first floor lack of sun light. cold pool. tiny fitness room

pool area clean and nice and warm

the pool was not working properly. carpet was worn and needed cleaning.

breakfast with sausage and eggs

breakfast tasty. great location . very helpful staff!!

gym needs to be amped up, but it’s okay.

the breakfast was good in correlation with the charges

the breakfast bar was great also

breakfast in the hotel

breakfast was adequate but not the greatest

breakfast was excellent with real scrambled eggs and real sausage

clean room for a good price, breakfast is ok. 20 min to go to the airport from here.

also liked the fact that facility choose milnor washer extractors for their laundry

would have liked a spin dryer near pool, and plastic bags to take wet swimming costume on flight

nice hotel with a bar and restaurant onsite

at a late check in the staff offered us a late check out at no extra cost

the shuttle service was very good and easy to use, laundry facilities are free to use

on site restaurant and coffee bar are very

food was not great and no room service. would have liked more vending options.

over fifteen people multiple kids under 16 unattended

we count on the convenience of this hotel when visiting my mom kids grandma in glenview

buffet breakfast also available at the time of our stay, $15 for adults, $12 for kids

location and parking

take someone with you/don’t let your kids go get ice alone

having boarding passes and tsa precheck allowed the kids and i to go airside and look around at will

location, gym and quiet

getting their shuttle was a mess, took 1hr before it arrived and doesn't start early enough to take early flights

gym required payment or a membership

restaurant and bar on site

we're use to automatic daily room service, we didn't know we had to request room service daily

staff was very helpful and allowed us an early check in/out

i was overcharged, parking stucked, and the overnight clerk confirmed that we were scheduled for late check out

the gym had great equipment

i had to walk quite a bit from parking spot but happy parking was free.

i appreciate that the staff is accommodating to simple requests. i also enjoy the gym.

the pool was well kept and the lobby area was clean as

the staff was incredible and kind, room service was prompt, all areas were clean and tidy

i m satisfied with my stay. even without room service the stay was wonderful.

wifi

laundry not accept credit or debit cards

breakfast was ok, location was perfect for a layover shuttle service was appreciated

it had some new renovations and the breakfast wasn't bad. the staff was very friendly.

i ordered room service a couple of times

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

to go search for someone to wait on me in the bar early evening on friday

the pool, and location

great gym and pool. friendly stuff

early check in

it was a great room but the pool was amazing, kids had a great time