our favorite feature was the pool

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

we enjoyed the free breakfast array, including hot items

breakfast great

me and my kids like the room and the pool

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

the pool was great just surprised there wasn t a hot tub.

the hotel was great! the pool was warm and the beds were perfect.

the door leading from the parking lot to the hallway was supposed to be locked, but never was

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine now the staff is extremely rude

hotel was clean, we had free internet and free parking

it is in the airport . the food and bar are available untill 11pm.

pool was warm, fitness center was clean

went with kids; ugh

very clean, well located hotel. nice pool, great breakfast and restaurant

only microwave available is at their snack bar area, near the pool

went down to the bar the first night and the gentleman at the bar was very accommodating with the ice, the second

the bar was open

the pool was closed and it felt a little run down.

the pool was closed.

the food we ate in the bar was very good and priced well.

the free breakfast, the laundry room, awesome

cleanliness, wifi, breakfast

warmer for the eggs needs to be working for breakfast.

excellent breakfast selection changed daily

good american breakfast. good enough to start a day.

there was to be breakfast included but there was none when i went to get some.

parking was pretty tight. a lot of people taking advantage of park/sleep fly.

location, price good for the area, pool and breakfast area spotless, breakfast better than expected

always stay here because of the indoor pool, the nice and friendly staff and the convenient location for my friends in the area

breakfast offerings were nice, parking was free and available, room was nice and as expected

no free breakfast due to covid but they did have juice and coffee

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

i overslept and missed breakfast, but it was still offered to me

very convenient and the breakfast was delicious.

i was a little confused about the breakfast timing or what to do during breakfast.

the pool was little cold and a bit dirty.

the pool and whirlpool were great!

no outdoor seating. poor pool area.

temp in pool area could have been warmer

clean,pool

the breakfast was very good with a lot of options.

parking was very limited.

clean, quiet, good location, plenty of parking.

nice location, roomy parking, easy check in-out

we had a second floor room, it was quiet, and clean. the breakfast was nice.

the breakfast bar was great also

the breakfast was good in correlation with the charges

was convenient, could get a early check in, employees were wonderful and the breakfast was great

breakfast with sausage and eggs

breakfast tasty. great location . very helpful staff!!

both breakfast and bar not open at time of my visit

there was no breakfast at this location ... and no restaurant or bar open!

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

did not like the expensive coffee bar in the lobby

there is a pool but we missed the hours it was open

also liked the fact that facility choose milnor washer extractors for their laundry

breakfast was adequate but not the greatest

breakfast was excellent with real scrambled eggs and real sausage

nice rooms, clean facilities, pleasant staff, good breakfast, and good location.

breakfast in the hotel

over fifteen people multiple kids under 16 unattended

very loud. kids running around being disrespectful of property.

parking lot could have been plowed better

kids ran around during the night

we count on the convenience of this hotel when visiting my mom kids grandma in glenview

no plastic bag for laundry

would be nice if you still had the open breakfast in the morning but i know it can't be helped right

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

is difficult to find the shuttle at terminal 5, but this just because of the huge number of the parked machines and

front desk staff was great to arrange shuttle pickup from o’hare airport

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

i also like that there was no pet fee for bringing our

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

very clean and comfortable beds. the breakfast was extra tasty.

staff are very friendly and meet the customer wants. breakfast is excellent

breakfast was very good and also you can take any time coffee if you wanted

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

everything here was quiet, professional, clean, and all i needed. breakfast was great.

waitress at the bar was super rude and loud to my husband

was perfect including the closeness to the shops and on time shuttle bus with lovely staff especially

comfortable bed, quiet, good breakfast, easy airport shuttle

the gym was also better than most hotel gyms

the check-in process took longer than expected. the shuttle was not very comfortable.

shuttle took too long to pick up at airport.

they had a gym but i will not be staying there again

great location and shuttle service was great

room service via phone with restraint was a bad experience

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

breakfast gym facility access process

not a lot of variety with breakfast

i dont eat eggs but the kids love them they wanted more...

closeness to golf road - ikea, woodfield mall. the breakfast had a great variety to choose from

staff were nice and attentive. bar was nice. very good red sangrias.

huge indoor pool. large rooms. not loud at all. only negative is the tiny tiny bathrooms.

could also use a complete room service food menu in room

she also gave us a late check out and was helping a lot

and helpful staff, close to woodfield mall, has shuttle to the mall, walking distance to restaurants, quiet, stand up

wifi didn't work, the hotel booked a security deposit additional to the approved price and didn't

location was perfect for my events. wifi was a great connection.

parking facility is good and value of

on saturday night there was a party in the hotel and we almost couldn't find a parking

the breakfast was very limited and the gym was also very basic.

no pool, fitness center, room service, breakfast

thought the gym was good and the breakfast was simple but had potential

enjoyed the breakfast - shuttle service was also great

rooms are clean, a/c did its job, free wifi, and beds & pillows were good

great location to the concert we were attending. clean. nice free breakfast

wifi was not password protected and my security does not allow connection to this type system

great location, great staff, lovely breakfast, shuttle service, modern

allstate arena, clean room, kitchen with utensils, mini dishwasher, fridge and microwave, comfortable bed, bathroom necessities

the suite includes a kitchen that you could cook in if you wanted

the pool is a nice size, bright, with big windows

the pool was nice

you need a couple shuttles

lots of fun places to dine. shuttle provided to shop and dine.

the kids loved the pool and hot tub

the location was great for uber pickup and i saw there was also a shuttle, which is a nice touch

was no microwave in the room and the pool hours were kind of early

good free breakfast and the pool seems a hit with kids

pool is not large and fills quickly

pool was nice, but a little on the cold side

breakfast was delicious, too

free parking, internet, and breakfast

free breakfast, cocktail hours, comfortable bed, separate living room.

pool with temps warm enough for the little ones

great breakfast great customer service

the bar/breakfast area they are temporarily hosting was well designed and thought out

like everything we enjoyed the pool, bar and cleanliness in this hotel and the personnel was fantastic

affordability, breakfast and customer service.

breakfast could have been hotter, the pool closed down at 9 pm on a saturday night

gym had only one 45lb set of dumbbells and no other weights

desk numerous times because our key wouldn’t work for the side door (closest to our room) or gym

the kids loved the pool, fountain, fish tank, and

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you pay

room service and pool area

in the evening bad quality of wifi

restaurant and gym area under construction

great staff! great pool! comfortable room!

air condition is loud, fitness center is right above our room, you’ll feel it when people run on treadmill, but it stop

do to the covid 19 there was no complimentary breakfast offered.

the machines at the fitness center were broken

microwave and refrigerator. easy access to internet. workout room. nice breakfast.

elevator, ice machine, vending machine, fitness room equipment were all out of service

to the airport and they have room service and shuttle services

have suites, which is great if you need to have kids sleep in a separate room

had missed a flight and had two families w kids

great service, great rooms, great gym

sofa bed. family with kids net door.

the noisy kids running up and down the hall till 3 am

pool was small but i was open.

the kids enjoyed the pool as well

staff was friendly, pool and gym was clean, breakfast was great

the breakfast and cleaning lady was also amazing, showed me how to use the waffle machine

i like the place i wish the pool is bigger and the gym as well. i'll come back again

it has an indoor pool and breakfast included.

the pool area was very cold. it cut our pool time drastically.

it was nice to have a bar and restaurant in the hotel

decent gym, pretty cozy feel

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

the rooms are spacious, clean, and thoughtfully designed, and the views of the golf course add a calm, relaxing vibe

situated on a golf course

boutique hotel at an awesome golf course

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

close to airport and casino. shuttle available to both

the splash pad for the kids was wonderful

comfortable beds, the pool and jacuzzi

the location close to freeway, casino, nice mall, restaurants cool little kiddie area in pool

good location, shuttle bus for airport, good bar and restaurant

there were additional charges like parking, bar tax and others

the moment you cannot get to the pool unless you walk outside barefoot on freezing pavement there's construction

very bad beds hurt my kids and wife back and mine

no 'freebies'. no free breakfast or coffee. but there was a free shuttle to the airport.

service and shuttle service

especially since i recently took my kids to disney, paid well over $3000

swimming pool

arranged for a late check out and the staff did not communicate that to each other

, the pool was open with 1 hours block reservation spots

pool was not open

parking too was an issue

room service did not even come around during our 5 night stay until we specifically asked the front

the pool was a really fun feature

the hotel pool was closed at the time of our stay, i wished i was able to take a swim but that's okay

free shuttle to shopping mall

full kitchen & refrigerator, full length mirror in closet, good lighting in bathroom

room, laundry room available, cleanness, friendly staff, morning free coffee

24 hour fitness room and laundry room are close to each other

the facilities like laundry, gym were good

be nice if a change machine or other means were available to make change/get quarters for the laundry machines

breakfast because bar and kitchen closed die to covid

the bar was closed and had to purchase our own stuff

no microwave in rooms,no bar or restaurant in hotel.

granola bar oatmeal and cereal in cups

that is really dangerous when you have kids and could risk them putting it in their mouth

i really enjoyed the breakfast

staff, clean room, great breakfast, nice corner market for snacks and drinks, felt secure and safe

loved the pool !!!

my kids love the pool the most

the pool was very nice with plenty of lounge chairs and a neat water feature

i liked the pool, the gym, the very helpful staff

a lovely view across the lake , a very welcoming lobby area with modern stylish furnishings , bar and grill is very good with good choice of wines

relaxing, peaceful, has swimming pool and fitness center

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

i loved the location. how polite the staff was the breakfast, pool. very comfortable

my kids loved the pool and they room

also, lady that checked us in could have pointed out we would be next to the pool

easy access to room and pool

very nice hotel, great gym

no hot tub with the pool.

everything was nice and clean and the bar and bartenders was amazing if your looking for comfort, fun, cleanliness and a welcoming

thought there was breakfast - i guess i misread

wallbox ev charging stations!

the breakfast the eggs wasn't very good but i really have nothing to complain about

), the modern super clean rooms, the bar offering local brews, and the spacious, fully equipped fitness room made this our most

nice hot tub/pool area! room was clean!

bar was excellent with a fully stocked selection of spirits and food

pool was small

setup i bet it’s really great in the summer with that courtyard and pool right by it i’ll be back for my birthday in the summer for

one of the shuttle drivers was texting while driving with 7 people in the car

shuttle to airport 24/7 friendly, clean and helpful

worth the money friendly staff excellent food had local bars close within walking distance and a casino across the street this was an excellent choice for our stay

everything especially the friendly helpful restaurant staff...and the shuttle!

location and river casino across the street

location if heading to rivers casino

the breakfast could be a little better but they are in the process of renovating the hotel.

more than one simulator does not work in the gym (and the water in the pool was changed, i think a year ago

it sounded as though they had kids and they were letting their kids stay up all night

what i would have liked was to have had two pools 'when we were there, the pool got very crowded

amenities like the gym half worked and the ones that did did not work well

there was nothing in the room to let me know how to access the spa or where it was

s 2017) that's like paying for hot water

they had a nice gym with lots of weight machines and aerobic equipment that was open 24 hrs

2) shuttle service to 3 local main vein connections

location was the attractive quality at the outset and the facility was easy to reach at 1am with kids - just off the plane

awesome staff, clean property, nice pool!

very accommodating staff. good breakfast. great location for us. pool for kids.

the swimming was cold could have been warmer, plus ac was on in pool area,

breakfast pool rooms were so comfy

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if

the free airport shuttle was a wonderful amenity

breakfast can used some upgrading. would be nice to have room service for lunch or dinner.

wifi was spotty

the girls running up and down the hallway, but that’s what kids do. no big deal.

was great , from the staff , room , pool and breakfast

pool, gym, all clean

pool hot tub and friendly staff.

decent location with plenty of parking

need to have parking lot shoveled

laundry units in the third floor, pretty good size

it wasn’t busy and we were able to swim with the kids each day

loved the fact that each guest gets their own pool time

it was nice to have an indoor pool for the kids to enjoy

to add some more items on breakfast buffet like muffins, cheese danish, yogurt and orange

the kids liked the pool alot

when asked for a spoon at the bar we were told they could only give us plastic

i could hear kids running down the hall, doors slamming, and the airplanes landing

great for kids though

very close to airport and offered very comfortable bed, a bar and restaurant.

the room service food was great! and the bed and shower were comfy

elavator not working laundry machine out of order

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

nice laundry and vending

early check in, clean room, pleasant staff, lowest rate in the area

strong odor of natural gas immanent from laundry room

parking was difficult.

parking was least favorable experience during our stay, but located in busy area which houses an

the free breakfast

good breakfast. clean facilities. friendly staff.

better parking for guest

it's hard to relax with kids jumping in and out

could not use pool or gym

rooms were kept well. excellent breakfast

but it’s not the properties fault, kids will be kids

almost like the chlorine odor when the pool has too much chemicals

stable wifi, fast enough for working and included in room-rate

everything was good but paying for breakfast in the morning is terrible it should of been free

we did miss the free breakfast but at least there was food options.

the property didnt have free continental breakfast,no pool or no microwave in the rooms

gym needs serious maintenance as equipment was repaired with insulation tape that sticks to your

pool was closed and no breakfast. the bar may have been a bit pricey.

you can text their staff for service such as room service , housekeeping , checkout etc and it was clean beyond belief

also, the hotel airport shuttle was not available on the afternoon i left

restaurant and bar have excellent staffing and service

also, shuttle driver didn't show at all for the first appt

place very relaxing and spa hot tub was incredible for body aches from work helped me relax a bit

i made reservations for at room with spa and when we got there the rooms were all sold out.

the spa room

the spa tub was really nice and the hotel was close to lots of restaurants.

the spa tub was nice

the pool wasn t great

very spacious room -- a suite! breakfast! a shuttle bus after 1 am from o'hare. very nice staff!

we were leaving before the buffet opened in the morning and the hotel provided us with a breakfast bag

the rooms were very nice and the breakfast

complimentary breakfast and custom omlet bar was great

clean, kind, professional and helpful staff, great bar and beautiful interior. loved it!

i had to use my extra money that i saved for my kids to spend at the convention on items in the coffee shop

shuttle from airport quick and easy. close walk to the blue line train.

room service for food would have been nice

didn t like that there wasn t much to do with kids around the area

fast room service

wntown chicago)

gym is very small and weight lift is not possible

shuttle to and from the airport

free shuttle service from/to chicago o'hare was excellent

loved the location. shuttle drivers were great.

bed, location, service, gym

room design and comfort. bar/lobby area. gym and pool

airport free shuttle

walking distance to tiki bar and sugar factory!

need to pay for everything example request for early check in need to pay $30

absolutely nothing i didn't like, i just wish there were more varieties of breakfast selection

not alot of sugar free breakfast options.

cut fruits in breakfast

breakfast had a nice selection of food

free in-room wifi was a pleasant surprise

the breakfast was good, lovely fresh orange juice, fresh fruit was good with yoghurt, cake/muffin type

rooms, super-comfortable beds, great shower and a truly excellent breakfast

just wish visibility bar was open but i understand covid-19 did quite a number on our world

wifi hard to get in 1401

24hour gym is

no restaurant, no room service - no ones fault - and the staff were polite, professional and downright sweet

sometimes the shuttle takes a little while for pickup during peak traffic times

very friendly and welcoming reception staff who were more than helpful with late check out requirements for late flight

room service and the restaurant was amazing