the pool was gross and the staff did not check in on it

breakfast bar was delicious and our young grandsons were most pleased with their breakfast choices

lack of any kind of complimentary breakfast. even a danish would have been nice

there was no breakfast.

the breakfast was not included

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

very clean, nice rooms for the money. has shuttle to ravinia festival

you have to request room service and they said to make an appointment with the front desk

24h open gym with some cardio machines, free weights and machines

room service 20 minutes came in 60 in a brown bag and stone cold -not edible

bar in the lobby, counter under windows needed to be cleaned. dead flies by windows in bar area.

well lit, good access to doors for parking

patio to courtyard, pool, comfy.

microwave in the rooms and hot tub at the pool

awkward to get out of the parking lot sometimes

comfortable room, spacious, good breakfast at a good value visiting friends

location of the hotel with a surrounding greenery and golf course

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

the rooms are spacious, clean, and thoughtfully designed, and the views of the golf course add a calm, relaxing vibe

situated on a golf course

breakfast was awesome

great hotel. easy access. nice restaurant. great breakfast.

almost like the chlorine odor when the pool has too much chemicals

the whole process was very smooth, and they handled a minor problem (one of our kids was playing with the safe and locked my sons' shoe inside) gracefully and quickly

pool and breakfast was closed. state restrictions though.

) in room coffee, location & ease of parking

the pool was always pack and parking was bad i also thought they should have provided free breakfast for the cost of the stay

even at the restaurant the staff at the bar was really friendly as well

hotel employee at the front desk was helpful and knowledgeable and in the bar area was very efficient, fun and a great all around bartender

we ordered pizza from room service, they took a delivery fee plus 20% tip

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

sports bar was underwhelming

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

like the bed and room, they allowed me early check in

could have more available laundry machines and have earlier and later laundry hours

breakfast was adequate but not the greatest

breakfast was great but wish it lasted longer....til 10 am not 9 am

nice rooms, clean facilities, pleasant staff, good breakfast, and good location.

the laundry eo was centrally located

the front of the hotel is a dead end parking lot

i didn t make it to breakfast

breakfast was great. and staff really nice and friendly.

the staff was friendly, the beds were comfortable, and the breakfast was delicious.

the breakfast was very good with a lot of options.

both breakfast and bar not open at time of my visit

there was no breakfast at this location ... and no restaurant or bar open!

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

did not like the expensive coffee bar in the lobby

there is a pool but we missed the hours it was open

great location for us. very close to kids and grand kids.

the pool was very pleasant

we liked everything was very clean and comfortable. outdoor pool was great as well.

there were kids there for a tournament who left trash it was cleaned up immediately

campus is secluded with beautiful outdoor patio & pool; how can you loose in the summer

breakfast tasty. great location . very helpful staff!!

there used to be a guest laundry but it was no longer functional

really great modern design. comfortable bed. nice breakfast.

free breakfast and wonderful front desk staff. also free laundry machines!!

dusty ac. foul odor in sink. very thin walls. breakfast wasn't worth it. gym wasn't worth it.

comfortable bed and very kind staff. shuttle is very convenient. good experience!

hot tub and breakfast

swimming pool, spa and the gym room are very functional

whatever reason, it says no whether parking is available or not

wrong room info on spa tub in queen room.

buffet breakfast also available at the time of our stay, $15 for adults, $12 for kids

the so-called sun terrace does not really exist. restaurant and bar have very limited hours.

the hotel the staff was friendly and the room was big enough for me , my husband and my three kids

oating hair, debris)

over fifteen people multiple kids under 16 unattended

wish breakfast was earlier on weekend. wish there was a blender in the room.

the free breakfast, the laundry room, awesome

room i got was cleaned and i didn't know that it had a kitchen and a full fridge

i like the kitchenette setup

he allowed us to park our 41ft travel trailer in parking lot

free shuttle to shopping mall

it is a welcoming place everyone is so nice. lots of parking available. good service.

inconvenient parking

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

parking lot is a long walk with bags. can't imagine what it's like in the winter.

i made reservations for at room with spa and when we got there the rooms were all sold out.

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

spa hose didn't work

the spa tub was really nice and the hotel was close to lots of restaurants.

no pet fee for our miniature dachshund

area : hot tub was temporarily out of order and kids play area was closed, door didn’t work

they have an indoor pool with lots of seating options

pool majority of the time, and because the pool was not being monitored, unruly guests (mainly kids) did whatever there

everything from the room to the breakfast & the staff!

the change in breakfast menu n room very clean

need to pay for everything example request for early check in need to pay $30

absolutely nothing i didn't like, i just wish there were more varieties of breakfast selection

breakfast had a nice selection of food

really quiet place, nice breakfast and cheap. i loved it

came to the door with special service like breakfast accommodations

the pool was fun for the kids

queen suite was extremely roomy with a full kitchen

fitness center looked good sized

the cleanliness of the hotel, the pool and pool area they even had pool toys for the

we appreciated the extra touches from the housekeeping staff in the suite’s spotless kitchen

pool area could be improved.

the room did not have a refrigerator. there is no hot tub in the pool area.

friendly, upscale and loved the breakfast.

beautiful courtyard good breakfast

i had both kids so i appreciated the early check in as well

i wish the pool was bigger

breakfast was great

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and work out room

how clean it was and the pool

great breakfast

the pool was a great hangout spot for hanging out with family and friends.

pool

the gym and pool were also nice and the lobby was pleasant

hotel employee at the bar in the restaurant was wonderful

location. nice pool for he kids.

i saved all year for this trip with my kids and with a single swip and mistake on marriotts end, they put a huge damper on my 5 day stay

location near chicago, connected to a golf course, friendly staff!

valet parking would have been appreciated when i had to walk through the rain from the parking area

location is convenient and next to golf course.

the golf course balls flying thru the parking lot

ok breakfast, small pool, comfy room. having a bigger fridge and microwave were a bonus

the pool water was cold but i can’t think of anything else that i didn’t like

if the breakfast could have been extended a bit longer, say 10:30

the gym was very good

was really looking forward to using the pool but was closed due to heater not working.

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

the rooms were clean good continental breakfast nice atmosphere for family or if you’re going solo can’t complain

the day that i arrive there was a party there so the pool was not available.

i utilized fitness room, viewed the pool, enjoyed the breakfast, liked the way the suite was laid out

the beds and pillows were so comfortable, the room was very clean, the breakfast was tasty, the 3 days we spent there to enjoy our son's graduation from navy bootcamp was

clean rooms, awesome pool, a great breakfast, and the staff

thought the place was perfect and you can easily find parking but the parking lot does have lots of potholes

it was conventional to the casino.

there was to be breakfast included but there was none when i went to get some.

breakfast offerings were nice, parking was free and available, room was nice and as expected

parking was pretty tight. a lot of people taking advantage of park/sleep fly.

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and comfortable wish it came with a refrigerator and

very accommodating staff. good breakfast. great location for us. pool for kids.

breakfast crew was fantastic. location of property. walking trails by the golf course.

on the second night kids were running around knocking on room doors until 2a

very accommodating staff. good breakfast. great location for us. pool for kids.

the bed and pillows are not that comfortable and the breakfast was good

t excellent) but for the price paid it is super

when calling to order the shuttle the staff was very helpful and nice over the phone

shuttle was very convenient and on time

bar soap left in the room

nice warm indoor pool, good breakfast and free airport shuttle also included

breakfast

shuttle was excellent

need to expand your breakfast choices

updated, clean, friendly staff and wonderful breakfast.

the person on the front desk when we checked in was rude. room service was not provided.

also there was no room service

room service answering system. calls holding holding too long

room service via phone with restraint was a bad experience

shuttle service is great, and the breakfast was very good

the staff serving breakfast were personable and provided great service

breakfast was not included

free parking. staff were helpful and accommodating switching my room.

someone left room service food outside their door and it was there for a day and a half - kind of gross

the bar and the rooms were excellent, pool are spot on

the bar in the lobby stayed open until midnight

our reservation said we had breakfast included but they indicated that this was a booking

french toast was an excellent breakfast.

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and tasty

modern, clean, good location to visit lake forest, nice breakfast restaurant and staff

the pool and workout rooms were very nice

the pool was small so i did not do the laps i was anticipating, but it was clean and heated

i loved the pool and hot tub. it was very clean.

gym, pool and eating area were all extremely nice as well

the pool was clean

the location close to freeway, casino, nice mall, restaurants cool little kiddie area in pool

it was close to rivers casino. very clean.

the bar was also nicely stocked

the water of the pool a little bit cold.

comcienece and loved having shuttle for airport

proximity to airport, casino, and restaurants.

there were additional charges like parking, bar tax and others

it's fairly close to the airport and they offer a free shuttle to the airport.9

the bar and restaurant was closed. there was a big floating in the hot tub

easy airport access with free shuttle.

the room, the swimming pool, the workout room and the laundry area

was terrible, my room key wouldnt work consistently, people living at the hotel with young kids always in the hallways

breakfast was plentiful, but variety of proteins over multiple days would be a plus

very, very sparse breakfast area (also under construction), no gym and workers everywhere made a comfortable room not so comfortable

breakfast not include in already heafty price.

the pool and hot tub were small, but there was only ever one other person/family in there when we were

so clean! exceptional staff. great pool and hot tub area.

shuttle driver was amazing

great desk and bar staff!

friendly staff, bar in lobby and comfortable bed.

the in-house made pastries for the complimentary breakfast were fabulous.

convenient location, beautiful garden, spacious room and well/equipped kitchen

annoyingly, the burner units in the kitchen kept flashing and i couldn't turn the thing off, though i never used it

the hotel decor was cute, the staff were friendly and helpful, and the breakfast was nice

beautifully decorated for the holidays and a wonderful breakfast!

a casino across the street, famous chicago deep dish pizza within walking distance and the free shuttle to the airport

the bar is amazingggg

no towels, sanitation wipes or water cooler in fitness room

shuttle service

location, customer service, amenities, courteous and prompt shuttle service

breakfast was amazing, room quality was way better then i was expecting and parking was good for

kitchen appliances? wow! amazing! great lobby, was safe, good parking.

the breakfast was not good.

the kitchen was actually a full kitchen with full size fridge

great breakfast. convenient to airport. shuttle service. great staff.

during my stay

the breakfast expensive

bell captain and staff were very helpful. room service was tasty. housekeeping was good

noise, broken elevator, no room service, expensive parking

gym is a bit small and clostrophobic (no windows) (+)moved us up to 8th floor facing street, which we wanted, and the gym equipment was good. (+) the gym is good (-)small bathroom, rooms a bit outdated and hard to park around the hotel , gym was nothing special but you could go running at the lake which was (*) the gym seemed really nice at first sight but it was missing some key things; gym/yoga mats, water (+)gym (-) next to the gym, heard people running on the treadmill and dropping, slamming weights from 7am all weekend (+)decent gym, good location

we tried room service the night we stayed but no one answered

are nice, enjoyed the split between the room and living area, so there was space for the kids

staff was very helpful and allowed us an early check in/out

location, gym

sofa bed. family with kids net door.

place,very clean,had no issues at all kids loved to stay definitely recommended and am going back whn ever visit chicago plus great

i work out at the gym regularly, but had great trouble on those steps, yet saw no alternative route or elevator

also the wifi is soooo slow you cant rely on it for anything

then we asked for a late check out the same day we arrived

wifi

everything was perfect.. only thing you have to go to the bar for ice on the 1st floor.

the small bar area int he lobby would be fun to hang out at, but we didn't want to be around many people

pool for kids -roomy room -decent value for 4

no hot tub or jacuzzi.?. water pool too cold for me and kids

there is a bar and grab and go food for sale

simple but good breakfast

breakfast was very

nice patio area, and well-equipped gym

for families with kids, there is a park right next door which is great to burn off

very comfortable, good location, clean and great breakfast

the free airport shuttle was a wonderful amenity

breakfast can used some upgrading. would be nice to have room service for lunch or dinner.

wifi was spotty

the girls running up and down the hallway, but that’s what kids do. no big deal.

was great , from the staff , room , pool and breakfast

good fitness center for basic needs

so close to all residential halls, perfect to spend a couple of days visiting northwestern kids

great bar and dining area that encompasses the experience of the location

(they provided shampoo, conditioner, and bar soap

the bar and restaurant were used daily and were very nice

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

very close to airport and offered very comfortable bed, a bar and restaurant.

i could hear kids running down the hall, doors slamming, and the airplanes landing

i ordered room service and when i got it, it wasn t that warm anymore.

when asked for a spoon at the bar we were told they could only give us plastic

handled the concerns with the kids running down the hall and slamming doors immediately

the rooms were small as well as the pool and gym

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets no issue

inside the room everything was clean and there was a mini kitchen without a stove

shuttle service

you also get a microwave and fridge with mini kitchen in your room

swimming pool, balcony

hotel was clean, we had free internet and free parking

parking fee was a surprise but i understand why

comfy place pool was amazing bed was so comfortable i loved the private balcony over all i will be booking here

great bar and restaurant

staff was over the top friendly; great bar staff. very attentive!

the pool opens at 9 and closes at 9 i think it should open earlier and stay open till10 or 11

there were some roaches in the pool area

the pool area was great kids loved it !

to airport , i had a bad experience, waited more than an hour to get the marriot shuttle after getting down from flight

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

the pool area was the best hotel pool area i’ve ever been to.

pool temp was almost unbearable

the pool was good for kids

went with kids; ugh

i overslept and missed breakfast, but it was still offered to me

great stay and great breakfast. great staff as well

breakfast time was so fast and early wish it had a pool or hot tub

have a mini fitness room, which is good enough for morning exercise

i was a little confused about the breakfast timing or what to do during breakfast.

hotel shuttle was convenient for connecting with subway/ train transportation to my event

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean, comfortable, quiet rooms

it would been nice if the hot tub/jacuzzi was working, the fitness room was bigger, not to mention everything worked, and that the free breakfast offered a

i like that the pool was open breakfast was great and housekeeping was great every day

have had a better breakfast ud83eudd5e but it was good for a snack and the coffee was

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

very professional staff, huge room with great amenities, plenty of parking, amazing kitchen and bar staff, clean & neat lobby and quiet and serene surroundings and location

pool was exceptionally clean

we were able to eat in the adjoining bar and the food and service was good but there was no heat in the hotel and it was very

the pool was closed.

the pool was closed and it felt a little run down.

the gym had three running machines which worked well

we love bar and the staff

no room service from hotel restaurant

the staff is very friendly and helpful! i also love bar louie restaurant on the hotel.

room, comfortable bed and pillows, nice lobby area, my kids really like the pool and the breakfast was delicious

comfy beds huge tv big window airport shuttle no

shuttle from airport quick and easy. close walk to the blue line train.

room service on 7/15 on floor 3 was exceptional

the gym was really small and there was not rooftop access.

room service food quality.

it was clean, good amenities with the bar and starbucks

there was a pool and gym but we didn t use them

shuttle bus service is very nice to take guests to outlets for shopping

most comfortable beds ever....great shuttle serice

very clean convenient and shuttle to airport

pool

quick to replenish food at breakfast

breakfast, front desk very helpful, location to alot of stores, walmart, restauraunts, very

early check in!

good location, easy to access and plenty of parking

only downside we felt there was is that if you have kids with you and they are in the separate room on the pullout sofa bed, the light comes through

complimentary breakfast and custom omlet bar was great

staff was friendly free shuttle service to and from airport room was big free breakfast

many kids in swimming pool

many kids in swimming pool

warm cookies, quick hot room service, friendly staff, nice rooms, super clean.

was absolutely no bar fridge items for me to eat and also no real coffee

also my main reason for coming there was so my kids can have something to do (pool) but it was closed

the gym could be better as compared with hyatt regency

shuttle bus runs at top and bottom of the hour