came to the door with special service like breakfast accommodations

absolutely nothing i didn't like, i just wish there were more varieties of breakfast selection

i was not able to eat so i can not comment on the breakfast

the room was clean, breakfast was good & staff was friendly.

not alot of sugar free breakfast options.

i made reservations for at room with spa and when we got there the rooms were all sold out.

spa hose didn't work

the spa room

the spa tub was really nice and the hotel was close to lots of restaurants.

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

breakfast

the room was very comfortable. pool around and very clean

location, amenities and nice breakfast offerings.

is being very picky but i wish their fitness room had an all around weight machine

breakfast was ok but not great,

evening service in the bar area was slow and the food was not delicious

the pool was neat to experience half inside & out

the pool was a great hangout spot for hanging out with family and friends.

this hotel , staff very friendly , great location , bed very comfortable, love the gym , free coffee , free cookies when you arrive

the bar closes a little early!

someone left room service food outside their door and it was there for a day and a half - kind of gross

dirty, half eaten slices of pizza in the gym during our entire stay, no one cleaned it up

free parking. staff were helpful and accommodating switching my room.

no access to pool or gym covid spoiled that

pool only open until 9pm

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

boutique hotel at an awesome golf course

really well done. great facilities. very good golf course. first class

situated on a golf course

the rooms are spacious, clean, and thoughtfully designed, and the views of the golf course add a calm, relaxing vibe

restaurant in lobby; friendly staff; pool and gym

breakfast was good

much chlorine in the pool

the kids loved it

pool was clean

breakfast bar was delicious and our young grandsons were most pleased with their breakfast choices

the breakfast was not included

there was no breakfast.

the pool was very cold

breakfast buffet was cold- lukewarm, couldn’t cut pancake with knife

very quiet and comfortable rooms. close to the airport with free shuttle bus.

the shuttle service is great

lacking - no mini fridge in room, limited selection of food from restaurant and room service

to have coffee for your guests it was only available at the bar and the line was way too long

my kids were a little upset that it was being drained

said kids can eat free up to 12 year but they make us pay for my daughter which is 12

to drink coffee in the morning and we had very limited coffee in the room with no refills during room service

breakfast area and selection

up for the rewards program and get a room with an excellent view of the chicago skyline for my kids and i to enjoy

and pillows was comfortable, room was clean and large enough, private bathroom, free parking, close to the ord airport

beautiful, old, charming inn. breakfast in the large parlor room was a delight.

the front desk staff was accommodating and the chef in the breakfast room was attentive and cooked me a wonderful breakfast with great coffee on both mornings

convenient location, beautiful garden, spacious room and well/equipped kitchen

beautifully decorated for the holidays and a wonderful breakfast!

the in-house made pastries for the complimentary breakfast were fabulous.

great hot breakfast

there was a big bar going through the middle almost like we were sleeping on a pullout couch with lumps all over

hot breakfast was wonderful, the staff was kind and courteous and the shuttle was extremely convenient when going to the convention center

breakfast was ready for us, a bowl of cereal was all we needed

should have a whatsapp or wifi option to secure or request shuttle

pool table

the pool wasn't very clean

poor internet parking lot / building spotlights aimed straight into the room loud ventilation mechanicals in room

easy to get to. free parking. large room.

buffet breakfast also available at the time of our stay, $15 for adults, $12 for kids

staff friendly and helpful for early check in.

pool was just a little too hot

swimming pool with kids area, perfect for letting the kids power themself out after a long flight

nice clean room, nice pool and spa, walking distance of rivers casino.

close to airport and casino. shuttle available to both

gym decent weights and cardio and a bonus peloton bike

shuttle service was great!

the bar closed at 10.

the restaurant is good, though i wish i had had time to investigate other services like the bar and the pool

a smaller hotel but had much more spacious rooms and the gym was bigger plus they have an indoor pool so it was value for money

stayed here because it said it was close to the casino

the bar and restaurant was closed. there was a big floating in the hot tub

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

the pool was lovely

we loved the quality of the stay and the shuttle to o'hare

bar and restaurant hours yet i understand that it's secondary to covid and the work force shortage

the lobby bar closes at 10pm. too early. no pool.

the bar is amazingggg

room was clean and staff was excellent. nice fitness equipment.

no towels, sanitation wipes or water cooler in fitness room

then we asked for a late check out the same day we arrived

boy and my 3 year old daughter were playing at night and making a low noise just like any other kids so this guy comes knocking on our door asking us to lower

i work out at the gym regularly, but had great trouble on those steps, yet saw no alternative route or elevator

room service was awesome. staff extremely helpful. beds super comfortable.

large rooms, nice beds, gym offers only weights and some running machines.

no room service but the lobby was pretty.

beds ; clean & comfortable rooms; very attentive and friendly staff ; great cleaning and room

gym is a bit small and clostrophobic (no windows) (+)moved us up to 8th floor facing street, which we wanted, and the gym equipment was good. (+) the gym is good (-)small bathroom, rooms a bit outdated and hard to park around the hotel , gym was nothing special but you could go running at the lake which was (*) the gym seemed really nice at first sight but it was missing some key things; gym/yoga mats, water (+)gym (-) next to the gym, heard people running on the treadmill and dropping, slamming weights from 7am all weekend (+)decent gym, good location

had no room service at new year evening

noise, broken elevator, no room service, expensive parking

will check out the gym on our next visit

they were drinking and all the kids were screaming while they were blasting there music

we could do our own laundry, and the staff were friendly

location, cleanliness, service and the gym and pool with jacuzzi

thing- no unnecessary people for tips room service staff who make bed are super star- receptionist were fast and quick- place was very

for families with kids, there is a park right next door which is great to burn off

simple but good breakfast

space, location & the gym!

breakfast was very

bar on main floor is a great place to relax and watch activity on the main street

$400 plus no porter service and room service through another credit card

handled the concerns with the kids running down the hall and slamming doors immediately

where was the peloton bike? did not see it in the gym.

no room service

the hot tub ! pool for the kids .

loved the guest laundry

the breakfast bar was great also

dusty ac. foul odor in sink. very thin walls. breakfast wasn't worth it. gym wasn't worth it.

was convenient, could get a early check in, employees were wonderful and the breakfast was great

safe and convenient location and great breakfast and beds! staff were really nice!

(they provided shampoo, conditioner, and bar soap

so close to all residential halls, perfect to spend a couple of days visiting northwestern kids

the bar and restaurant were used daily and were very nice

extremely friendly staff. great that the fitness center was open 24 hours a day.

good fitness center for basic needs

breakfast was adequate but not the greatest

breakfast kept up with refills

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

breakfast was excellent with real scrambled eggs and real sausage

breakfast in the hotel

did not like the expensive coffee bar in the lobby

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

pool water was cold

staff, pool, room setup

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so convenient

nice warm indoor pool, good breakfast and free airport shuttle also included

excellent price, access to airport, and free shuttle

nice warm indoor pool, good breakfast and free airport shuttle also included

the breakfast was one of the best complimentary breakfasts i have ever had

breakfast could have had few more items to choose from and the parking fee could have been more

airport shuttle service was very efficient

was ill so the room service

d snacks if needed)

the meal in the sports bar

staff at breakfast bar gave my kids hot coco and even made sure the temp was safe for them

there was to be breakfast included but there was none when i went to get some.

no wifi signal in my room.

it was very hard to find there was not good signs getting into the parking lot.

breakfast was wonderful, the bed was a dream

it's located close to a parking area

shuttle took too long to pick up at airport.

hotel is located very close to the airport and with a shuttle running 24/7 every half hour makes it the best choice for travel

i was going to workout but the gym smelled like mildewed towels.

close to ohare airport, clean, and safe. shuttle driver was nice and announced airline gate.

the person on the front desk when we checked in was rude. room service was not provided.

being in the bar area the bartenders were very entertaining and kept us in a good conversation

clean facility & quick room service

room service was fast and food was delicious!

most comfortable beds ever....great shuttle serice

also, shuttle driver didn't show at all for the first appt

the barman wants her to come down to the bar to pick up her share so inconsiderate

it was clean and the pool area was super great for the kids

things broke in our room like the things to the tissue box broke off aswell as the towel bar but it didn’t ruin

staff/breakfast

location- perfect for family with kids.

gym is very small and weight lift is not possible

airport shuttle which brings you to the hotel from the airport

hotel decor a little dated. small i ll-equipped gym. meeting room very expensive.

gym was inadequate, starbucks coffee was sub par and overpriced

check in very knowledgeable very clean excellent room for price punctual shuttle

nice hotel. great bar in the center of the building. bartender was polite and kind!

have a travel

the gym was great

great staff. efficient check in service. quick room service.

staff was very helpful and allowed us an early check in/out

lovely bar and cafe and a small areato purchase snacks

great room, large, kitchenette, clean and great amenities.

good facilities - the pool was a welcome activity to keep us awake and push through jet lag

kitchen appliances? wow! amazing! great lobby, was safe, good parking.

the suite includes a kitchen that you could cook in if you wanted

the breakfast buffet was excellent. gym and fitness center and pool was great.

staff, particularly the bar staff, thank you, for a really pleasant evening

pools included

couldn't log in to wifi either

our stay included a breakfast buffet which was an added bonus for us

pool was cloudy looking

gym was large and well equipped

so pretty boring while in the room with no tv and kids were bored

would like more snack choices, very limited to options for picky kids

shuttle bus, perfect stay

one of the best meals i've ever had, and it was even via room service

free shuttle bus to the

very clean, next to and within walking distance of outlets. nice restaurant and bar. nice gym

the gym had all the necessary equipment and the treadmills interactive function was special

wifi should be free of charge

early check in granted immediately after requesting it

breakfast wasn't provided but was included in the bill

there was a decent breakfast with juices, coffee, yogurts, honeybuns, muffins, pancakes, oatmeal etc

bigger breakfast but it was good enough

a little more option for breakfast as i am celiac and there was no gluten free options.

location view and gym/pool

t so would an uber or lyft,

not stay on 4th floor under the gym

room

menu was delicious and the bar was a great place to unwind

the bar is a draw card. the breakfasts are first class. with ruth's chris a joining wow!

the hotel provided a shuttle to and from the venue

parking away from the hotel.

24h open gym with some cardio machines, free weights and machines

shuttle , staff

great pool area with sauna and hot tub

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

the pool and whirlpool were great!

no outdoor seating. poor pool area.

the pool was little cold and a bit dirty.

friendly staff, ok breakfast - nice gym

gym also very spacious

breakfast was delicious & coffee + tea was available plus plentiful with a variety of

the breakfast was just ok.

and clean room, great rooftop area and gym facility

free parking

breakfast was little repetitive but still great

we had a second floor room, it was quiet, and clean. the breakfast was nice.

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

clean, quiet, good location, plenty of parking.

flight left very early so it allowed him to sleep in a bit and we did not have to wake the kids to take him to the airport

we will be staying here from now on rather than messing with a hotel shuttle

gym, room and amenities. the location is great.

excellent-quality gym as well

have a free shuttle from the airport and because the description talked about relaxing in the spa and sauna

it has a very nice lobby and a awesome pool that is 9ft deep.

excellent and very close the airport, a great shuttle

room service not available restaurant closed and the worst and entire group of us who arrive at

were no changing facilities on the pool or gym so we had to walk back to the room wet and in swimwear

staff was awesome!room was warm and clean. room service was great and affordable.

no free breakfast like others hotel.

patio to courtyard, pool, comfy.

awkward to get out of the parking lot sometimes

great location for the ravinia festival. nice size rooms. pleasant indoor swimming pool.

she got us a map and marked up how to use the train to save on parking, she also explained the hotel shuttle, local attractions

location to airport and the fact that they have shuttle service

in was great, the room was big and clean, we were tired so we even used the kitchen

i like the that it has a gym and laundry room

room and laundry

they do have a gym

parking was free which was a huge bonus

gym equipment broken generally hotel is a bit dated

more than 20 minutes the 1st night, due to us arriving at 9 to check in, and they close up the pool area at 10

wifi worked well

kids like indoor pool. family like the breakfast they offer. over all we enjoy our stay.

it is great to have a mini kitchen to help cut costs of going out to eat for every meal.

cleanliness, wifi, breakfast

wish breakfast was earlier on weekend. wish there was a blender in the room.

liked having all the kitchen necessities so that i only have to bring the food

not very clean in the kitchen and room etc. bathroom very dirty

clean spacious rooms in quiet surroundings. close to airport. good shuttle service

spa / pool closed for renovations. wasn't notified prior to booking.

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag * no facility to do ironing of clothes * poor infrastructure * very poor breakfast * if

free shuttle upgraded movie and tv selection hottub and heated pool

front desk staff was great to arrange shuttle pickup from o’hare airport

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and work out room

breakfast great

spot, so many options around the property from a movie theater, restaurants, shopping, a kids play zone, costco

great breakfast. great price.

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

i also like that there was no pet fee for bringing our

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

it’s hard for adults on vacation to get alone time when we’re around everyone’s kids

also the breakfast was better than most of hotel breakfast i

the omlet bar and complementary reception both exceeded my expectations

pool and breakfast was closed. state restrictions though.

need longer adult time for the pool area. to many kids..

really really bad wifi, could not effectively work and was advised to forget the network and reload multiple

everything was good but paying for breakfast in the morning is terrible it should of been free

the gym was dirty. but the hotel was great. would recommend and stay again.

safe and secure, quite, resturant on site, lovely outdoor sitting area, lots of available parking

otherwise free breakfast would be nice, it's a little

breakfast was the same as any other hotel that's reasonable priced

the price, the free parking, the great breakfast, the clean room

early check in was possible

very convenient and the breakfast was delicious.

i overslept and missed breakfast, but it was still offered to me

lots of great options in the morning and they even had a free shuttle bus service to the airport that runs every 30 minutes or so

24/7 bus shuttle service

it also offered an airport shuttle and free parking

the breakfast

the kids were disappointed about the pool

gym is great, pool is nice and the beds are comfy

level gym, lockers room with steam room & sauna, cute bistro, large trendy rooms, very nice staff - this

expenisve and loud alot of kids running around

great amenities , classes , gym , tennis, great breakfast options

was amazing, the pools were a good temperature and the bathrooms and our room was awesome

i liked that the pool was open until midnight and the location

breakfast was wonderful

kids liked the pool

kept asking if we could fit in a one bed room, but being 2 adults and 2 kids he realized it wasn’t possible

old lady at the front desk was a little grumpy with the kids

service, clean room, room service options, close enough walk to beat kitchen for a concert - about 30

property was fully booked for the day we checked out but for $30 we were able to get a 2 pm late check out

it was close to a lot of pan handling and scared my kids

even my kids noticed that he was unpleasant

the wifi was not working for half of our three-night stay