no microwave,  no laundry,  people trying to open your door

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

liked the motel, there is a laundry space which can be used using apps, which felt nice

laundry facilities on the premises is a great idea.

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

also, a very nice gym

beautiful and spacious room and gym was fresh with plenty of equipment

it doesn t have a laundry facility to wash clothes

to get an early check in which was very much appreciated

24 hour shuttle service to the airport so no problem getting to my really arrival

com did not mention the pet fee which was huge -$75/night

accept pets and a pet fee is due

pet friendly and you will be charged $25 for the pet fee

room and laundry

gym is decently equipped! really pleased.

free wifi, free breakfast and free parking were huge appeals

friendly staff, modern facility, free parking.

i like the big space to have breakfast. the menu was good, there were good option for kids.

more equipment in the gym

breakfasts hours were very sufficient

would like more snack choices, very limited to options for picky kids

alot kids running around on the 1st floor!!

they have a shuttle that will pick you up and take you to the airport.

the gym was nice they have a snack bar

the pool was nice

also my main reason for coming there was so my kids can have something to do

also my main reason for coming there was so my kids can have something to do (pool) but it was closed

the sticker for the room service was difficult to find

location was the best part. the omelets at the breakfast bar were wonderful.

convenient shuttle and uber isn't expensive either

no designated adult swim, poor gym facilities

staff was very nice at front desk and bar and

the reception and food - breakfast and evening snacks with drinks.

great gym for morning workout

to the airport accommodating early check in shuttle from airport wonderful breakfast

we enjoyed the room service from the hotel restaurant and was happy to see that there was a starbucks on site

very clean, smells nice throughout, great pool==i only had room service--great.

being in the bar area the bartenders were very entertaining and kept us in a good conversation

shuttle service was convenient. bed very comfortable

also, shuttle driver didn't show at all for the first appt

2 king size bed but a get 2 queen size they don’t have king size beds my family 2 adult 2 kids we have really really hard time to sleep on queen size i have no choice can i get more

the gym was really small and there was not rooftop access.

no pool but the gym was very nice :)

clean, kind, professional and helpful staff, great bar and beautiful interior. loved it!

i had to use my extra money that i saved for my kids to spend at the convention on items in the coffee shop

very efficient and tasty breakfast

breakfast was awesome

shuttle picked us up from the airport

the breakfast exceeded our expectations

staff wonderful & their breakfast great, unusual too see.

the rooms and the gym

where was the peloton bike? did not see it in the gym.

of eating facilities- too long wait- no room service-eventually had to go out for local meal after an exhaustive travel

room was comfortable and facilities were great (kids managed an early morning swim before our departure)

handled the concerns with the kids running down the hall and slamming doors immediately

can t rate the free wifi, as there was a technical problem in the area at the time, and there wasn t any, although to

crowded breakfast room.

booked for my two college kids who travelled in europe for a month

the free airport shuttle was a wonderful amenity

everything except the breakfast. fruits seemed as if they were canned rather than fresh.

staff was very pleasant and helpful when it came to the shuttle bus

conveniently located with nice sized rooms and a good fitness center.

wish the bar was open earlier. 5pm is a bit late

the restaurant was not full service, but the delicious food and full bar made up for it.

the location was across the street from rivers casino

staying with myself and two kids and had room for everyone with the king and sofa bed

we also appreciated the free shuttle service to the airport, train station, shopping mall and more

the moment you cannot get to the pool unless you walk outside barefoot on freezing pavement there's construction

no 'freebies'. no free breakfast or coffee. but there was a free shuttle to the airport.

the bar and restaurant was closed. there was a big floating in the hot tub

the shuttles and fee parking are exceptional. nice gym and pool.

pool dirty room broken laundry snow removal no parking mold behind wallpaper in bathroom peeling wallpaper in room the

quick check in and shuttle service to and from airport

the room was clean, the bathroom was nice, and the pool was great

great beds, nice gym, big lovely lobby, and very nice breakfast.

close to airport with shuttle service very comfortable clean restaurant on site

good breakfast

breakfast was excellent and exclusive to staybridge guests, room was very clean and looked modern

restaurant was excellent location and shuttle to airport was very convenient.breakfast was good.

clean kitchen

breakfast could be better

snacks, shuttle, text message asking if i needed anything and they actually were responsive and helped with

i loved the free shuttle service back and forth to the airport

the free breakfast was better than at most hotels this size

breakfast was as good as always, the staff is really nice and the beds are extremely comfortable

location was decent. only a quick trip with my kids to see a concert but all was well.

inexpensive place with hot tub pool and gym came here for a tournament and it was perfect for me and 2

nice, clean hotel, with swimming pool and gym for a relaxing time.

hot breakfast and indoor pool!!!!

the gym

i loved the room it was very clean and my kids loved the pool.

not very infant friendly, older kids would be fine

i saw a family with young children coming out of the pool room who were very cold

close to restaurants and casino

refreshing indoor pool

clean pool

shuttle works until 5pm only

clean and comfortable room. shuttle to the airport.

their all day airport shuttle is a very good facility and reduced much of our travel stress

the free breakfast was great with a wide variety of items to choose from

nice warm indoor pool, good breakfast and free airport shuttle also included

excellent price, access to airport, and free shuttle

nice warm indoor pool, good breakfast and free airport shuttle also included

nice little gym and indoor pool

location and shuttle were perfect for ravinia

offered a late check out to us free of charge to swim

the pool was not open and it was not mentioned anywhere on the website

loved the breakfast!gym was also very nice

i didn't use the pool or weight room but it looked like there was a good amount of equipment to be used

quantity if breakfast foods available did not seem to meet the demand.

a 24 hour shuttle would be better

hotel shuttle was convenient for connecting with subway/ train transportation to my event

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean, comfortable, quiet rooms

size of laundry room and exercise room

no plastic bag for laundry

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

was continental breakfast every morning between 6a-9a

a hot breakfast would put the establishment over the top!

the amenities were great, especially the breakfast and the pool

the breakfast

to go breakfast

clean property and rooms, bar and restaurant on site.

fish, pizza, chip, burgers were good in the bar area

been great: the staff, breakfast, the gym

restaurant and bar on site .

i liked the location and the gym area.

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

hotel offers free breakfast in the morning and there was only coffee and tea available

no breakfast, even though it said was included. there was no breakfast offered

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

limited breakfast choices

breakfast and the pool with the hot tub. also the bar

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

pool only open until 9pm

the bar and the rooms were excellent, pool are spot on

frion/front desk and the excellent bar restaurant bar louie and the property pool area was spotless

loved the bar at the hotel, liked the pool,liked room service option

i know covid is going on so it kinda sucked the bar area was closed.

-welcome cookies at check-in -good gym

friendly front staff -great pool

the pool was open in timed slots but because there were so few guests we had it for hours all to

no pet fee for our miniature dachshund

the spa tub was really nice and the hotel was close to lots of restaurants.

the spa room

spa hose didn't work

place very relaxing and spa hot tub was incredible for body aches from work helped me relax a bit

also, most hotels have a coffee bar and don’t charge you $4

the first night i really had my doubts about the place-crawling with screaming kids, and cops going in and out

the pool was the best part.

grandchildren enjoyed the pool

restaurant and pool were closed due to covid protocol

the service was excellent, the bar poured good drinks and the room was immaculate

hotel food and bar service very

just that the bar wasn't open lol

onsite bar and dining was closed due to covid.

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

pool was nice, my daughter had a great time

i traveled with teenagers and they really enjoyed the pool and the safety of the hotel

the pool room was a little small but nonetheless very relaxing.

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

room was nice, staff was friendly, pool was warm... location was perfect for us...

couldn't use the wifi

pool was exceptionally clean

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then this morning we wake up and go down to the breakfast and give the card and the guy

went down to the bar the first night and the gentleman at the bar was very accommodating with the ice, the second

gym, pool, location easy to get around

the pool had a lap lane

though 4 star, no room service. had to go to desk myself even to get toothpaste.

kids were prank calling and checking it

kids were prank calling and checking it

our choice to not use the pool or hot tub

limited access to room service for breakfast requiring 24-hour notification.

right next to the mall and several great bar and restaurant options to choose from

but an overpriced spa was offered

late check out till 4pm was also a plus

we did not eat breakfast but the bar service was great! ample parking was available.

the hotel had a nice heated pool for my kids

over fifteen people multiple kids under 16 unattended

location and parking

free parking in a large lot adjacent to the building.

parking lot could have been plowed better

roomy it’s different things to do for adults an kids it’s a great experience to do to get away we’ll be coming

one night we went to the pool where there was at lest 15 young kids with 4 adults

breakfast was just okay the bananas were too ripe with brown spots they need more waffle irons so

quiet clean breakfast ok

nothing..i liked it all...except maybe the pool temp could have been a few degrees wamer.

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

the cleanliness of the rooms around the area so is the laundry room

laundry room and vending machines on premises but there’s hours of operation

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

asked for late check out and was denied

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

early check in, clean room, pleasant staff, lowest rate in the area

strong odor of natural gas immanent from laundry room

the laundry facility was $3

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

nice laundry and vending

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

that are comfortable, bathrooms with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

was very comfortable, the pool - omg the pool - was like bath water

the fitness center was also clean and organized

it's fine but if you have little kids, it's a trek

great location, close to o'hare, expressways & restaurants. great bar on premises.