no breakfast included for the price. i asked for a quiet room away from pool.

dirty, half eaten slices of pizza in the gym during our entire stay, no one cleaned it up

the wifi signal was practically non-existent in our hotel room

broken windows, no room service

the free parking and location. the food was really good at bar louie, too.

the breakfast offered a nice selection

breakfast was ok but not great,

the breakfast was varied and well presented

24/7, adequate breakfast and great breakfast staff, friendly staff all around, nice fitness room, good pool, comfy and spacious lobby

is being very picky but i wish their fitness room had an all around weight machine

no pet fee for our miniature dachshund

the spa tub was really nice and the hotel was close to lots of restaurants.

i made reservations for at room with spa and when we got there the rooms were all sold out.

spa hose didn't work

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

pool closed to early and that was the purpose of booking that hotel

the pool was not open and it was not mentioned anywhere on the website

no change for laundry room

clean, modern, safe area. gym had weights. loved the omelets for breakfast!

i didn't use the pool or weight room but it looked like there was a good amount of equipment to be used

the front desk staff was accommodating and the chef in the breakfast room was attentive and cooked me a wonderful breakfast with great coffee on both mornings

beautiful, old, charming inn. breakfast in the large parlor room was a delight.

quaint and beautifully decorated. great location. fantastic breakfast.

beautifully decorated for the holidays and a wonderful breakfast!

everyone was so friendly. the breakfast was great and the location was perfect.

i couldn't swim in pool and go exercise at all cause of the cornavirus and the dining area was close to

great desk and bar staff!

shuttle service was great!

a smaller hotel but had much more spacious rooms and the gym was bigger plus they have an indoor pool so it was value for money

gym is great

good fitness center for basic needs

the bar and restaurant were used daily and were very nice

so close to all residential halls, perfect to spend a couple of days visiting northwestern kids

extremely friendly staff. great that the fitness center was open 24 hours a day.

great bar and dining area that encompasses the experience of the location

bar was delicious and our young grandsons were most pleased with their breakfast choices

small gym facility

staff and very clean, liked the welcome packages and the decorations , the gym was also good

there was no breakfast.

bartender/service and hotel staff were outstanding

free laundry and pool and the exercise room, adds to the positive experience

convenient, friendly staff, laundry facilities, gym, pool.

great breakfast.

amazing breakfast and all the facilities. definitely going back there!

my children love the fact that the pool was open

we were offered early check in as well

balconies and kitchen!!!

bedrooms one with ensuite, living room, full kitchen with more utensils and cookware than you'll ever need

great kitchen, balcony and location. lovely breakfast place next door

outstanding property, gorgeous accommodations, wonderful extras for traveling with kids.

there were additional charges like parking, bar tax and others

the moment you cannot get to the pool unless you walk outside barefoot on freezing pavement there's construction

comfortable beds. gym was small but adequate. starbucks conveniently on the main floor.

front desk staff and shuttle driver was excellent for kindness and service.

very bad beds hurt my kids and wife back and mine

everything especially the friendly helpful restaurant staff...and the shuttle!

east is across the parking lot as well as a casino

a casino across the street, famous chicago deep dish pizza within walking distance and the free shuttle to the airport

worth the money friendly staff excellent food had local bars close within walking distance and a casino across the street this was an excellent choice for our stay

bar and restaurant hours yet i understand that it's secondary to covid and the work force shortage

for longer stay , breakfast menu become boring plus no option for dinner/room service .

wifi was spotty

they were drinking and all the kids were screaming while they were blasting there music

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

my kids said rosemont is nice but joe makes it great

when asked for a spoon at the bar we were told they could only give us plastic

room service and restaurant food is awful

one of the best hotel gyms i've been to.

being an airport hotel would have liked 24 hr room service but accept the pandemic and all that

room was comfortable and facilities were great (kids managed an early morning swim before our departure)

the kids were able to enjoy themselves instead of being trapped in a room

bar in lobby became a starbucks in morning for coffee drinks and ala carte breakfast menu

breakfast was just okay. would have preferred a real restaurant with a menu and room service.

pool water was cold

at 2 am and with kids in tow, that was pretty disappointing

were not allowed to go to the sky deck due to kids sneaking in

hotel bar with happy hour and great food

location and shuttle to airport

suite since i hold a rewards card to the hotel brand, and the bathroom looked like an old gym locker room

the meal in the sports bar

shuttle to ord was prompt at 5 minutes after every hour

there was a pool and gym but we didn t use them

being in the bar area the bartenders were very entertaining and kept us in a good conversation

microwave or fridge in the room, room service a bit expensive compared to other hotels , you can hear a bit the

most comfortable beds ever....great shuttle serice

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

asked for late check out and was denied

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

the reception and food - breakfast and evening snacks with drinks.

the communication around the hotel shuttle.

location, location, free and convenient shuttle service, near airport, excellent service from front desk and shuttle drivers, comfortable

the pool wasn t great

hotel, with a great breakfast, decent indoor pool and gym, and a bar

ol) but it was closed

we asked about the pool and we were told it has been closed for two years then we asked about room service and we were also told it has not been functioning for two years

booked at this location mainly because of the fact that my kids wanted to get in so swimming in our free time

shuttle to and from the airport

convenient shuttle and uber isn't expensive either

free wifi was available, but very slow. paying extra for usable wifi seems outdated to me.

wifi didn't work well either

gym and restaurants were open

came to our room in a timely manner, room service was great

the room service not staying open late enough, especially on a saturday night.

i saw a family with young children coming out of the pool room who were very cold

clean hotel near the airport. modern. has a pool, gym, great easy breakfast options.

the pool closes early

breakfast should prove for kids

clean, fairly close to the airport, casino, & shopping, breakfast had more than enough

clean,comfort, bar in the lobby, friendly staff

pool water was cold

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so convenient

the pool was not working properly. carpet was worn and needed cleaning.

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

was perfect kids really enjoyed the room and the swimming pool, definitely we are coming

so pretty boring while in the room with no tv and kids were bored

the staff was friendly, the hotel airport shuttle was prompt and swift, the rooms were clean, and the facilities was amazing

gym and pool still open

love the rooms, the pool, outside patio area, the inside bar and sitting area it was a really great experience

free shuttle runs every half an hour (during the day)

was perfect including the closeness to the shops and on time shuttle bus with lovely staff especially

breakfast could have had more options

breakfast could have had few more items to choose from and the parking fee could have been more

updated, clean, friendly staff and wonderful breakfast.

great gym facilities and we used it quite a lot

wifi is not free but they waive the fee if you are a marriott rewards member which they signed me

very clean, nice rooms for the money. has shuttle to ravinia festival

shuttle driver was very nice.

no microwave on the room, parking full

very clean, staff helpful, shuttle easily accessible!

the free shuttle and prompt pick up at ord was so refreshing after a long day of travel.

gym was too hot and the ceiling was too low, so that if you wanted to do a pull-up, you would have

it has a gym and an access to pool

shuttle service ends at 10pm and breakfast starts serving at 6am

on site restaurant and coffee bar are very

good facilities - the pool was a welcome activity to keep us awake and push through jet lag

more breakfast options. also a microwave in the room

clean kitchen

room was large and comfortable, with a well-appointed bathroom, kitchen facilities and a sofa

loved the breakfast,

clean, friendly and helpful staff, prompt airport shuttle, within walking distance to several restaurants

easy airport shuttle, friendly staff

breakfast included, pool area, walking distance to allstate arena, staff were very friendly, comfortable bed

only small downside was that the pool was temporarily out of service, which was a bit disappointing

i liked the guests laundry which helped out during our stay

clean. shuttle to the airport.

clean nice staff great lobby and loved the restaurant for breakfast and shuttle to airport

the gym, swimming, free wifi and computers for printing out your boarding pass.

the shuttles and fee parking are exceptional. nice gym and pool.

i didnt like the funky smell in the laundry/ vending area

  no microwave,  no laundry,  people trying to open your door

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

liked the motel, there is a laundry space which can be used using apps, which felt nice

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

you are right by wrigley field and all the bars, shops, etc

need room service

expecting a bit more cleanliness and a few more perks like snack bar or drinks available

individual ice bags, complimentary water and beautiful coffee bar was a bonus for me

bar area, across from wrigley and a short walk to a variety of restaurants

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

gym is fine business room is good , you can take printouts of you want shuttle service for near

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

with bar and restaurant right there you aren&#

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

pet fee is $75 and parking garage around the corner for $25 (take ticket to hotel front desk and

also liked that it was quiet and there wasn’t kids running the halls

bag for laundry in rooms no fridge in standard rooms walls were thin--lots of noise from the street and

we didn't complain since we know that sometime the property can only do so much and our kids were able to stay asleep

location, right next to shopping, many food options, bus transport, laundry, grocery stores

breakfast was the same every day, but not bad

the bag breakfast

breakfast was bad.

no breakfast

the name changed, but the signage did not. also, breakfast was

pet friendly and you will be charged $25 for the pet fee

com did not mention the pet fee which was huge -$75/night

accept pets and a pet fee is due

the compimentary laundry as well and the gym

cleanliness, friendly staff, laundry facilities are free!!! bed was amazing!!!

the property is great. kitchen is nice, bathroom is well appointed

needed a few more pots and pans and serving bowls for cooking. it was a great kitchen.

spacious and had kitchen

i was in a one bedroom apartment with kitchen

have all the basics in the kitchen

the pool and workout room: my brothers wanted to swim and use the treadmill and hot tub

wifi

gym equipment broken generally hotel is a bit dated

great for parents traveling with young kids

friendly staff, modern facility, free parking.

special thanks to judy at the front desk, angelica in the kitchen, and nicole in the bar for a very welcoming and warm reception

the view the view the view!! (from lobby bar and outdoor terrace)

breakfast was great love the sofa and seating area of the room

location was great! loved the rooftop bar and restaurant!

pleasant staff, good breakfast and nice beds.

the complimentary breakfast is basic and does not have a lot of choices for vegetarians

bonus washer and dryer facilities, swimming pool, and basketball hoop

the room was very clean and comfortable. the breakfast was great!

complimentary breakfast every morning

laundry facilities on site

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

spa close shower’s terrible, bad smells

breakfast could be better and last longer than 9 am

breakfast need a lot of improvement need more variety.

spa / pool closed for renovations. wasn't notified prior to booking.

very efficient and tasty breakfast

the breakfast

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

breakfast was ok

the staff was not accommodating. we were with 3 kids and they kept us waiting on the reception.

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in