i didn't use the pool or weight room but it looked like there was a good amount of equipment to be used

very clean and comfortable. loved the 24/7 gym too

terrific breakfast. helpful, kind staff. very hospitable.

breakfast ok for the price nothing fancy

the gym is also small but has everything what you need for training

pool was closed

nice to have bar louie in hotel & walking distance to other restaurants

room was nice. didn't use the pool, but it looked well kept.

the building is old. room service pickup of dirty dishes takes a long time.

anging towels everyday), shady people lurking around hotel.

no pet fee for our miniature dachshund

the spa tub was really nice and the hotel was close to lots of restaurants.

i made reservations for at room with spa and when we got there the rooms were all sold out.

spa hose didn't work

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

location, customer service, amenities, courteous and prompt shuttle service

staff was very pleasant and helpful when it came to the shuttle bus

bar and restaurant hours yet i understand that it's secondary to covid and the work force shortage

the restaurant and bar was closed.

shuttle service

stayed here because it said it was close to the casino

it's fairly close to the airport and they offer a free shuttle to the airport.9

no hot tub and pool could be a little cleaner...the water was cloudy.

super convenient location right next door to the casino.

very bad beds hurt my kids and wife back and mine

location, cleanliness, service and the gym and pool with jacuzzi

wifi is horrible

room service

the continental breakfast saved our family $$ considering what the surrounding restaurants were charging for

their pool and hot tub was clean and the perfect added bonus for us and our kids, so they could play while we relaxed

the hot tub ! pool for the kids .

very close to airport and offered very comfortable bed, a bar and restaurant.

restaurant and bar are way too small for this size hotel and this does not inspire to have breakfast/dinner at the

$400 plus no porter service and room service through another credit card

where was the peloton bike? did not see it in the gym.

location, shuttle from airport, staff was amazing.

first night didn’t get any sleep kids running arnd

the coffee bar was open late to grab water and hot tea

no pool but the gym was very nice :)

i was a little surprised how expensive the breakfast buffet was.

breakfast, full starbucks in the lobby, direct access to the convention center and free airport shuttle

it was clean, good amenities with the bar and starbucks

we enjoyed the room service from the hotel restaurant and was happy to see that there was a starbucks on site

most comfortable beds ever....great shuttle serice

to blue line, free shuttle to/from airport

great gym for morning workout

great deal and comfortable bed with shuttle to ohare included. would definitely come back!

we were leaving before the buffet opened in the morning and the hotel provided us with a breakfast bag

no designated adult swim, poor gym facilities

complimentary breakfast and custom omlet bar was great

fast room service

free shuttle service from/to chicago o'hare was excellent

shuttle to and from the airport

warm cookies, quick hot room service, friendly staff, nice rooms, super clean.

the gym is incredible!

the kitchen staff could have been a little more friendly, but everything was nice.

was very impressed that we were given early check in and the check in process was very easy

large 2 room suite with kitchenette was great. very comfortable beds

the pool was great and the location made it easy to move around chicago

staff was wonderful and very friendly - the rooms were very clean and comfortable and the breakfasts were delicious

they were even able to get us clean laundry with their dry cleaning service on christmas eve

the fitness gym was also an amazing experience

gym was phenomenal, very well-equipped and open 24/7 which was perfect for jet lag

wifi should be free of charge

also, a very nice gym

husband was not allowed to bring me up a drink from the bar while i stayed in the room with our kids

love the rooms, the pool, outside patio area, the inside bar and sitting area it was a really great experience

walking distance to tiki bar and sugar factory!

bed, location, service, gym

gym was large and well equipped

had a weight room and an inside ( small) pool for exercise

clean, fairly close to the airport, casino, & shopping, breakfast had more than enough

spacious and spotless rooms, modern design with nice facilities, including an indoor swimming pool, free parking, and a very good breakfast

the pool hours

i knew that early check in might be unavailable, so i just asked the staff whether it was possible to check in

nice warm indoor pool, good breakfast and free airport shuttle also included

the breakfast was good

convenient location with dining options nearby and an airport shuttle.

comfortable bed, quiet, good breakfast, easy airport shuttle

shuttle was excellent

shuttle service ends at 10pm and breakfast starts serving at 6am

snacks, shuttle, text message asking if i needed anything and they actually were responsive and helped with

the staff at the front was very friendly and i didn't even know they had a shuttle to the airport

gym was too hot and the ceiling was too low, so that if you wanted to do a pull-up, you would have

ac in gym was not operational

thing i’m concerned about is shuttle time schedule with location: i was not sure about how often/where it will be picked up at a

the breakfast was not good.

just wish there had been a kettle but kind staff at front desk got hot water from the coffee bar for me

at a late check in the staff offered us a late check out at no extra cost

breakfast was excellent and exclusive to staybridge guests, room was very clean and looked modern

very clean, good value, allowed me to early check in, good service.

pool hours and workout room

comfortable beds and pillows, gym well-equipped for a hotel

the shuttles and fee parking are exceptional. nice gym and pool.

the , for this hotel, in the amenity, there is the laundry service

shuttle works until 5pm only

time we walked through the courtyard area to go to the pool, there were several smokers occupying an otherwise nice grilling area

there was a shuttle

the breakfast is delicious and plentiful

comes with kitchen area

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

laundry facilities on the premises is a great idea.

liked the motel, there is a laundry space which can be used using apps, which felt nice

  no microwave,  no laundry,  people trying to open your door

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

with a pool and workout room, restraunt as well this is perfect for longer family trips

buffet breakfast also available at the time of our stay, $15 for adults, $12 for kids

a hot tub, bar needs a dancing area, make sure your soaps are refilled, better coffee and tea

could use grab bar for safety to get in and out of tub/shower

poor internet parking lot / building spotlights aimed straight into the room loud ventilation mechanicals in room

pet friendly and you will be charged $25 for the pet fee

accept pets and a pet fee is due

com did not mention the pet fee which was huge -$75/night

having a laundry facility and gym on site was fantastic

the beds are so comfortable laundry is free

asked for late check out and was denied

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

close to the airport and offer shuttle services

the complementary breakfast was good, jacuzzi was nice & hot my kids loved it

the bathtub was spotless and i felt comfortable enough to let my kids bathe in it

we also called the room service to change our bed sheets because we saw hair and they were not changed prior our

great for parents traveling with young kids

there was no breakfast at this location ... and no restaurant or bar open!

the safety bar in the shower wasn’t secured to the wall

clean,comfort, bar in the lobby, friendly staff

staff, pool, room setup

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so convenient

excellent breakfast

the hotel decor was cute, the staff were friendly and helpful, and the breakfast was nice

beautiful, old, charming inn. breakfast in the large parlor room was a delight.

beautifully decorated for the holidays and a wonderful breakfast!

convenient location, beautiful garden, spacious room and well/equipped kitchen

also the coffeemajer carafe lid was messed up and the kitchen sink faucet was very loose

then items provided in the kitchen were great

the breakfast served a lot of fresh food

quiet, great housekeeping staff, friendly front desk staff, wonderful pool, and delicious complimentary breakfast

had problems with the water, mostly in the kitchen but also in the vanity sink

breakfast buffet was cold- lukewarm, couldn’t cut pancake with knife

staff and very clean, liked the welcome packages and the decorations , the gym was also good

pool and gym were very nice.

the small breakfast and its limitation

swimming pool wasn’t really big enough to get any exercise

breakfast offered many choices and was delicious. my grandson really enjoyed the pool.

pool was nice, the whole property was modern and clean and well-maintained

of drinks in the bar seemed a little high

friendly staff, bar in lobby and comfortable bed.

so clean! exceptional staff. great pool and hot tub area.

good fitness center for basic needs

the bar and restaurant were used daily and were very nice

extremely friendly staff. great that the fitness center was open 24 hours a day.

the bar and staff were very personable

great bar and dining area that encompasses the experience of the location

it would been nice if the hot tub/jacuzzi was working, the fitness room was bigger, not to mention everything worked, and that the free breakfast offered a

wished we had a chance to check out the pool and fitness center

clean spacious rooms in quiet surroundings. close to airport. good shuttle service

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

size room, the laundry was a bonus

kids running back and forth all night not very. clean old hot tub jets didn’t work

the breakfast exceeded our expectations

not when the kids not i needed to listen to for four hours

very efficient and tasty breakfast

great shuttle service, good breakfast, really nice staff

i also like that there was no pet fee for bringing our

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

sports bar was underwhelming

the pool and whirlpool were great!

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

temp in pool area could have been warmer

great kitchen, balcony and location. lovely breakfast place next door

clean, fresh bedding, amazing kitchen

amazing with a fireplace, balcony, full kitchen

adult son stayed in a 2 bedroom suite, which had 2 full bathrooms, a fireplace, a full working kitchen and a grill on our terrace

outstanding property, gorgeous accommodations, wonderful extras for traveling with kids.

great breakfast. great price.

breakfast great

how clean it was and the pool

pool was well cared for

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i could rest for my long drive

free shuttle tranaportation is always a bonus

the pool and hot tub were very clean and rather spacious

fast wifi

the breakfast spread was phenomenal and delicious

hot tub was not working during our stay but the pool was open.

was clean, functional

shuttle driver was very nice.

shuttle van took us to and from the concert, making the entire stay easy and magnificent

it's easy to reach, has free parking and is a good hotel if you don't want to stay in the city center and if you are not afraid

nice lobby, free parking, good location.

location, nice bar and restaurant

we enjoyed the hotel bar at the end of the night

expecting a bit more cleanliness and a few more perks like snack bar or drinks available

breakfast buffet was over-priced for the food offered and room service food, while delicious, didn't come with plates or eating utensils

need room service

pool is cold !!!

the pool was closed.

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then this morning we wake up and go down to the breakfast and give the card and the guy

gym, pool, location easy to get around

greasy ring) and lots of towels, but for me, just a few degrees