pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

it is a welcoming place everyone is so nice. lots of parking available. good service.

much better value than downtown and with free parking and windows that open we are able to get two rooms here, one for the teens and we all have

parking lot is a long walk with bags. can't imagine what it's like in the winter.

parking too was an issue

the pool was clean and warm

beautiful courtyard good breakfast

need occasional supervision by the pool.

we enjoyed the ample breakfast served in the lobby area every morning.

we had the pool to ourselves, kids had a blast

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and work out room

i wish the pool was bigger

breakfast great

kids running up and down hallway

pool was well cared for

the laundry room was a bit dirty

a suite (separate bedroom, separation of bath and wash station, and a separate spacy room with kitchen, sofa, study space, separate tv

clean comfortable, mostly quiet, and has a pool too

quit, friendly , pool , workout room , and style

very clean safe, good breakfast, very pleasant. this is a great place for relaxing

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

hotel parking lot had lots of potholes could youse some improvement

yes the inside pool was not up and running

i stayed eight nights and enjoyed the breakfast buffet on saturday

location close to golf course staff helpful but under staffed

the pool was warm and hot tub was big.

well designed room, excellent, private, well maintained fitness/pool facilities.

sports bar was underwhelming

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

clean,pool

nice pool and work out facility

campus is secluded with beautiful outdoor patio & pool; how can you loose in the summer

i wish the pool was indoor.

breakfast was bland and it was only for 2 adults and two kids if you stayed 2 nights

the amount of space, the friendliness of the staff, the gym.

everyone is kind of. laundry mechanics terrible smell like peeps.

they had laundry.

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

laundry worked w cleaning lady to clean room

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working washer coffee grounds in

pool just needs a little cleaning, but everything else is good and enjoyable

the whole process was very smooth, and they handled a minor problem (one of our kids was playing with the safe and locked my sons' shoe inside) gracefully and quickly

it's hard to relax with kids jumping in and out

never visited the bar before but we decided to this time, there was an excellent bartender he did his thing while

extensive gym with a good variety of equipment

small pool (under renovation)

no hot tub, the weekend breakfast lady not friendly

i liked how friendly the staff was, and how breakfast changed everyday.

pool was warm and clean

they have an indoor pool but not heated very cold

a tennis tournament with my daughter-location, room amenities (1 bedroom with separate bathroom, kitchen), breakfast and fitness, staff were exceptional—very quiet, clean, comfortable—highly

the gym and pool are also wonderful

nice gym & pool

the room are very clean and they have great breakfast.

very clean rooms and comfortable. staff was super friendly. breakfast was good.

the pool was not working properly. carpet was worn and needed cleaning.

there was no breakfast at this location ... and no restaurant or bar open!

staff, pool, room setup

both breakfast and bar not open at time of my visit

the pool was amazing and a great way to relax

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

asked for late check out and was denied

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

pool table, jenga, cozy couches, tables to sit at

we didn’t use the pool but it looked very nice

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do with a clean

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

staff are very friendly and meet the customer wants. breakfast is excellent

breakfast better than other hi express stayed at

meat was not really tasty, the rest of the breakfast was really good

very convenient, very clean, stylishly furnished room and very good breakfast

breakfast was very good and also you can take any time coffee if you wanted

it's always a pleasure staying at the renaissance. my grandson loves the pool.

food was not great and no room service. would have liked more vending options.

free parking was great

over fifteen people multiple kids under 16 unattended

a hot tub, bar needs a dancing area, make sure your soaps are refilled, better coffee and tea

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

property accommodated our early check in prior to the beer festival we attended

breakfast the next morning followed by the botanic

were excellently soundproofed because i could hear nothing while inside in close proximity to the pool area and children playing

breakfast was very good. room very nice and spacious.

clean. full kitchen. very professional staff.

the pool was closed but it was so hot out. whyyyyy?

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the lady would tell us to come back later (also she had a very cold/rude attitude with

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

laundry room and vending machines on premises but there’s hours of operation

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

the pool area was the best hotel pool area i’ve ever been to.

it is in the airport . the food and bar are available untill 11pm.

only microwave available is at their snack bar area, near the pool

the pool was good for kids

the fitness center was also clean and organized

the kitchen! i wish all hotels had kitchen service like this hotel does

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

laundry room had vending machines but no laundry soap for

breakfast

not enough breakfast items

breakfast was the same every day, but not bad

need a little bit more towels when you’re staying for two days, and more breakfast

the bag breakfast

the breakfast was pretty stingy.

no breakfast

rooms with kitchenettes, nice evening food and drinks mon

big room with kitchen. friendly staff. clean room.

was perfect with the kids

the size of rooms. the breakfast. convenience.

pool area was clean and had clean towels

wifi was also much faster than expected

reserved a parking spot here for about 2 weeks

room service seems to each scheduled

the pool was closed.

the wifi is poor the cable channels is poor the tvs need to be updated

didn't use the full service bar but nice to have at the hotel

there is a swimming pool and gym

and me and my kids all eas in the same room myself and the 4 and we all had space and the had a indoor pool kids

there is a bar and grab and go food for sale

gym was small but well-appointed, everything you need for a quick work out on the road

pool advertised. it’s been down for two yearrs

the complimentary breakfast was above and beyond. i also enjoyed the pool.

the complimentary breakfast was above and beyond. i also enjoyed the pool.

comfortable clean room, decent breakfast , great helpful staff would definitely stay there again

the staff is wonderful the rooms are clean. breakfast is wonderful.

parking lot

i wish there were things for the kids

the pool was absolutely amazing and having stores and places to eat so close was great

on site just had to walk through the lobby to get to it fantastic food in the restaurant good room service can t say enough about this

large pool. had restaurant & bar. parking great and lots of halls to walk in on a cold day

other than having to leave, we had a great time. my kids enjoyed the indoor pool

very good breakfast and very comfortable beds

cleanliness and had pool to ourselves

lots of space in the parking lot and the area around the hotel felt safe enough

my boys thought the pool was small and not deep enough.

the breakfast is nice

convenient, friendly staff, laundry facilities, gym, pool.

i enjoyed being able to cook in the kitchen in my room

pool was cold. air was heated, but water temp was way too low.

amazing breakfast and all the facilities. definitely going back there!

clean. my kids loved the breakfast.

affordability, breakfast and customer service.

the kids loved the pool, fountain, fish tank, and

gym had only one 45lb set of dumbbells and no other weights

desk numerous times because our key wouldn’t work for the side door (closest to our room) or gym

breakfast because bar and kitchen closed die to covid

the bar was closed and had to purchase our own stuff

i arrived at 10 am and asked for the free shuttle service they provided, the staff immediately said “no, it’s already passed the time”

no microwave in rooms,no bar or restaurant in hotel.

no shuttle service as advertised

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

the pool area was clean and chlorine wasn't strong like other hotels i've been too

also, lady that checked us in could have pointed out we would be next to the pool

the fitness center & pool.

no hot tub with the pool.

, the pool was open with 1 hours block reservation spots

liked the breakfast, it was good

arranged for a late check out and the staff did not communicate that to each other

the breakfast was amazing, the location was pretty good.

due to covid-19 there is grab and go breakfast which is a brown paper bag snack.

hotel was clean, our room had complete kitchen, wine glasses, etc

i didn't make breakfast but the location was great!

kitchen

very clean quiet breakfast and a bar.

price for hotel room with full kitchen, pool, gym, and breakfast

the kitchenette and the comfy recliner.

kitchen was great, size of room was great

breakfast isn't breakfast

kitchen function.

the next morning i called to ask for late check out

the breakfast was great and loved the pool...

the full kitchen was

breakfast bags

breakfast selection was not the greatest.

like, spacious, great value , comfortable bed and pillows, good variety of breakfast items at the buffet

my kids fell in love with the place as we entered the rooms

great room size. friendly staff. good breakfast.

space/size of room exercise and pool area great breakfast easy access from doors to rooms

the pool and rest areas. the fitness room.

very small pool and hot tub area, and very busy with teens

the was hair in the corners & next to the couch … they did comp us breakfast but only like 5 things to choose from only … when someone flushed the toilet above us

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and tasty

the food, coffee bar and cocktails were all exceptional

that it had a restaurant and bar on premises

i could do my laundry easily. the staff was also excellent.

need more options for breakfast, oj wouldve been nice and a few other things.

this is a nice facility for the cost and a added plus is the kitchenette!!!!

the kitchen was nice close to work

the breakfast bar can be improved

the pool was gross and the staff did not check in on it

bar was delicious and our young grandsons were most pleased with their breakfast choices

breakfast bar was delicious and our young grandsons were most pleased with their breakfast choices

the small breakfast and its limitation

breakfast buffet was cold- lukewarm, couldn’t cut pancake with knife

00 for wifi

the gym was filthy and equipment was broken

parking lot was packed saturday night

excellent location, really nice gym

unable to access room service at all

i also like that there was no pet fee for bringing our

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

breakfast need a lot of improvement need more variety.

also the kitchen would get a long line just because people were waiting on the

hottest hot tub/spa that i've ever encountered in a hotel. it was magnificent.

the fitness center is small with just three machines and no weights or stretching area, but i

free shuttle upgraded movie and tv selection hottub and heated pool

waitress at the bar was super rude and loud to my husband

nice warm indoor pool, good breakfast and free airport shuttle also included

comfortable bed, quiet, good breakfast, easy airport shuttle

the downstairs bar is nice and the staff down there and at the front desk were professional and communicated

had to leave too early to try breakfast