onsite bar and dining was closed due to covid.

no grab bar in shower. hand soap too small. soap in shower mounted too high.

just that the bar wasn't open lol

well to no fault of there own but because of covid the bar was not open

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

fish, pizza, chip, burgers were good in the bar area

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

close to slot of things. the bar tender was great and we had fun.

restaurant and bar on site .

clean property and rooms, bar and restaurant on site.

to go breakfast

was continental breakfast every morning between 6a-9a

the amenities were great, especially the breakfast and the pool

no breakfast

the breakfast

roomy it’s different things to do for adults an kids it’s a great experience to do to get away we’ll be coming

liked the the fact there was a full kitchen besides the stove

quietness ~ felt like home away from home. love coming down for breakfast with my husband

the breakfast was exceptional we loved our sty so much we stayed another night

the bed was perfect firmness& the room layout was well thought out& spacious kitchen for a hotel room

pool, internet and breakfast were available to me

basic breakfast, but enough

continental breakfast, the pool, and the quickness of the cleaning staff!

pool, internet and breakfast were available to me

continental breakfast, the pool, and the quickness of the cleaning staff!

shopping, restaurants, great hotel bar and great relaxing rooms

right next to the mall and several great bar and restaurant options to choose from

but an overpriced spa was offered

we did not eat breakfast but the bar service was great! ample parking was available.

room service and meal very costly

having worked in this industry the bar staff is below average extremely impolite

the gym and pool were some of the best i've come across outside of a resort. i'll be back!

excellent gym we really enjoyed our stay

it's very disappointing to kids that get dressed to swim and make their way down to the pool only to be told it's full and

lots of family's with kids cause there is a pool

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

nice room very clean. the pool was nice also oh and the breakfast was outstanding

room service

pool was nice, my daughter had a great time

place was just amazing from security to the cook to the room service to the front desk clerk

needs a bigger gym!

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car alarms going

shower had good pressure, lots of hot water, a free-flowing drain, a handy grab bar and shampoo & conditioner dispensers (would be nice if they would also add one for body wash)

swimming pool, the view, clean room

1. the employees. 2. the salt water pool and gym.

there is a laundry room on the grounds and restaurants and shopping malls everywhere

the laundry and ice were close but laundry always out of order

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

laundry room

the laundry facilities

clean room with small kitchen

the breakfast was nice the free beer and wine and appetizers were excellent clean rooms

loved the free laundry and gym facility

the kitchenet was a great addition

everything was great from the warm welcome to the breakfast everything was fantastic

the facility's bar and snack shops still closed but this is a great spot for a business traveler

small bar inside

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

shuttle driver (from o'hare) was an angel going way beyond the call of duty

the location was great, easy to get to the airport and the shuttle service was fantastic

not when the kids not i needed to listen to for four hours

shuttle picked us up from the airport

great shuttle service, good breakfast, really nice staff

in to s dirty room, dirty diapers all over kitchen, floor filthy, counters sticky, counters and chairs dirty

good to see that the room has kitchen but when i walked in the room i smelled oily all around the room

room had working kitchen full size fridge etc

the next morning the maid said laundry wasn't done to give extra

floor was all sticky, and the sink in the bathroom was clogged all the time so we had to use the kitchen sink for everything but everything else was exceptional and things

fast wifi

the bed was soft. the breakfast was on point

breakfast buffet was eggcellent! kids enjoyed the pool!

inexpensive place with hot tub pool and gym came here for a tournament and it was perfect for me and 2

my kids loved the pool and we had a good stay

swimming pool and hot tub

bar was superb and stay was comfortable and enjoyable as always

clean room, quality bedding. an excellent continental breakfast.

pool towels are small. would recommend bringing your own.

usually other hotels offer free parking and free wifi to their guests

also, there's no pet fee, which is hard to find

tv should be updated that you can access streaming services especially with kids

very clean, quiet and the pool

the rooms are nice. there is a gym.

rooms were nice, would like to have families with kids and adults only floors separate.

location and breakfast

the breakfast was very delicious everything was wonderful we also loved the kitchen

freshly painted walls in the rooms and hallways, updated kitchen appliances and counter tops, and the bathroom was updated as well

the breakfast area was nice, but it would be good to offer regular white bread as part of the menu

we felt like royalty! the kitchen was nice.

i wasn't quite sure how to go about getting kitchen ware. but, i didn't really need it.

did not eat breakfast there

great kitchen and laundry.

it had a kitchen and living room. plus their staff were very helpful and friendly.

laundry

the water in the pool

excellent breakfast buffet

staff friendly, room clean and breakfast was very good.

breakfast and the overall atmosphere

pool way to small for number of guests using it. also, no hot tub.

room was clean and nice, the breakfast was hot and good and the whole hotel was very nice and modern

laundry out of order

the complementary breakfast was good, jacuzzi was nice & hot my kids loved it

kids like indoor pool. family like the breakfast they offer. over all we enjoy our stay.

airport shuttle bus is available, coffee/tea available anytime in the lobby, decent pool and gym, free parking, great breakfast with decent variation

'breakfast' very minimum, but okay for room price.

the (breakfast) should not be listed as such. it's a muffin or nutrigrain bar

sparce breakfast

1st rime guest. was impressed with the kitchenette

continental style breakfast was edible and included a variety of choices; nothing overwhelming

accept pets and a pet fee is due

pet friendly and you will be charged $25 for the pet fee

com did not mention the pet fee which was huge -$75/night

everything was perfect. shuttle service to o hare, staff , room , location.

loved the full kitchenette i didnt have to good out to get food at restaurant and spend more money

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

did not have breakfast, i had to rush to the airport

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

no breakfast, even though it said was included. there was no breakfast offered

breakfast wasn't so grand with a lot of variety

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

onsite laundry! great breakfast!

friendly staff, clean hotel, warm environment, great heat for the pool area, and awesome breakfast food

free breakfast was delicious & my kids loved the waffle bar

breakfast was good, loved the location

loved that the gym was right across from our room and our morning breakfast was just around the corner inside the

loved that the gym was right across from our room and our morning breakfast was just around the corner inside the hotel

room service food was awful, and the room service manager on the other end of my call was very

pool goes to 9ft. lemon and orange water.friendly staff

as it is near i88 355 close to oakbrook mall and eateries room was clean bed was comfy plenty of parking

we chose the property initially because it’s dog friendly with reasonable pet fee, but stayed again because the location is great (starbucks less than half mile away) and

the breakfast area could have been kept cleaner. the tables were never bussed as people left.

think there was a group of 40 kids that were in a dance team- they were running up and down the halls until 2 in the morning- i

thanks to your kitchen staff

that the pool was never opened in the summer

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

lots of parking for free

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

  no microwave,  no laundry,  people trying to open your door

i didnt like the funky smell in the laundry/ vending area

laundry facilities on the premises is a great idea.

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

to airport and fashion outlet the gym was great all good restaurants were around the area spacious rooms starbucks in the

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

free shuttle bus to the

the shuttle drivers, i can't express my appreciation enough

room service was prompt and delicious

the shuttle to midway to hop on the orange line is a real +

staff was very friendly and extremely helpful with the getting the airport shuttle.

clean, great linens and pillows...bed very comfy. i so appreciate the shuttle service to midway!

the bar was not open in the evening and there was no room service available despite in-room advertising

shuttle there and parking at hotel

the staff was friendly, the hotel airport shuttle was prompt and swift, the rooms were clean, and the facilities was amazing

bed, location, service, gym

gym was large and well equipped

pool extremely small kids couldnt enjoy due to a soccer team taking over the entire pool

shuttle bus, perfect stay

the fact that room service was not available

there was a lot of noise late during the night- talking in the hallway, kids running up and down the floor

location, cleanliness & the bar downstairs.

location and shuttle to the airport

free shuttle to airport. indoor pool and fitness center.

nice breakfast with plenty of options

very friendly staff, great breakfast

staff and shuttle drivers were amazing

the shuttle was always within 5 min wait and the rooms were extremely clean

make my visit great, had maps for trains and city to find my way around town,they even have shuttle to train depot,menus for places to eat,room was very nice and quite,overall very nice place

the gym could be better as compared with hyatt regency

on back of door, hanging hardware on the wall where a picture used to be, no soap dish for the bar soap on the counter, no liquid hand

warm cookies, quick hot room service, friendly staff, nice rooms, super clean.

cleanliness, friendly staff especially the bar staff!!

we asked about the pool and we were told it has been closed for two years then we asked about room service and we were also told it has not been functioning for two years

easy parking, good breakfasts, polite from check in to housekeeping.

got the best service the only thing i didn't like was the breakfast i had to take medicine and i can't have bread or

quality free breakfast, great airport location

they have a convenient shuttle service to/from the airport

the room was nice location was great. breakfast was good, i enjoyed my stay.

for shuttle to airport to pick up son and was told to wait 10 minutes

was close to the midway airport, had a shuttle that would get me there in time for my

the room service was excellent. i enjoyed my trip.

i called to do an early check in at 11am

look, friendly and helpful staff, proximity to airport with frequent shuttle service

in, or what kind of food and things to do around the hotel although i clearly was staying with kids and family

great deal and comfortable bed with shuttle to ohare included. would definitely come back!

many kids in swimming pool

location, location, free and convenient shuttle service, near airport, excellent service from front desk and shuttle drivers, comfortable

location- perfect for family with kids.

i didn t eat breakfast

location

were black kids -( about 30 of them) that took over the whole pool the entire night we were there

i enjoyed the room, fitness room and the breakfast.

location

bed super comfy ac/heater worked great nice tv nice little gym and pool overall quite nice

the breakfast service was limited to granola bars, muffins, and granny smith apples.

due to covid the pool wasnt open.

decent food at restaurant and the bar that night and the breakfast the next morning

the food we ordered from the bar was very good

the pool is so cold that my kids quickly turned blue & seemed at risk of hypothermia

liked having a kitchenette to store food from the many restaurants in walking distance

my kids love the swimming pool and how easy it was to access the swimming pool 10 out of

the breakfast was an added plus

nice and quiet love the patio and the pool