breakfast on site

no breakfast

the breakfast

was continental breakfast every morning between 6a-9a

a hot breakfast would put the establishment over the top!

location and gym was nice

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

clean property and rooms, bar and restaurant on site.

restaurant and bar on site .

i liked the location and the gym area.

complimentary parking and shuttle service is amazing

the fitness room was never cleaned

the bed was amazing! breakfast was good but couldve used an additional choice of meat.

breakfast was great

comfy clean good breakfast

hotel food and bar service very

well to no fault of there own but because of covid the bar was not open

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

just that the bar wasn't open lol

the service was excellent, the bar poured good drinks and the room was immaculate

the breakfast was awesome! devin the bartender was very friendly and the gym was great.

staff let us have an early check in.

breakfast included a wonderful omelet station

pool, workout room, computer center, bar & 24 convenience little shop score high points in my eyes

breakfast was tasty and you had many types

the staff was great room service was wonderful

room service was available for everything including drinks and breakfast

restaurants, room service, a variety of different rooms, and being in the hotel you feel like you re in a

the hotel was easy to find with plenty of parking

went to spend the night away escaping from my little yoing kids because i am a burnt out mama

i traveled with teenagers and they really enjoyed the pool and the safety of the hotel

room was nice, staff was friendly, pool was warm... location was perfect for us...

the pool and whirlpool were clean and comfortable

room service

pool deck was slippery and unkempt.

the price, free shuttle to the airport, and the staff.

shuttle was very helpful as they even arranged for me out off thir operating hours

who helped me at the front desk was very nice, and offered to waive the early check in fee

airport shuttle. nice driver

second thing is a shuttle

also ordered room service and wasn't told i had to pay with cash until food arrived

the lettering on the wall, the jacuzzi, the air conditioning in the gym, the drooping drywall in my shower)

the snack bar was very limited or barely stocked and very inconvenient

the swimming pool opened at 5:00 am. the shuttle service was excellent!

gym -horrible

the pool was the best part.

pool was closed and no notification was given

a bar which is open until 2:30 a

also, pool is a plus in our stay for the kids

i liked how they have a restaurant, bar and gym inside

the gym is fine, and breakfast area enjoyable with really nice staff

tub had grab bar but not really an accessible room

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

the bar and food

short stay so didn't make use of many of the facilities other than the gym which was good

breakfast was great

also, when me and my kids went to the pool it was not over crowded

the kitchen pans. i used a lot of butter and food still stuck.

we woke up and had breakfast which was really good

that it has a kitchen with all the appliances and bed was very comfortable

the time it took to resolve the situation took me away from spending time at the roof top bar with other family members that came out to celebrate my birthday

room service and meal very costly

spa services were wonderful

of room service extremely helpful during my stay very professional and knowledgeable

it was date night for me and hubby kids free

close to restaurants, allowed for late check out

close to bus station and other commodities such as laundry washing, diners etc

asked for a late check out i was told no check out is 11am no acceptions i was like wow

close to the airport. great value. clean. nice stuff. laundry on site.

even has laundry room for guest use

helpful desk and bar staff

the bar restaurant was great

pool workout room bar food

also went to the bar

wish the bar area was open, do to covid-19 and construction in the hotel

the spa was so relaxing, the pool was such a nice scenery.

i should've sent everything back but the kids were hungry

the stay very clean had restaurants late check out indoor pool i just loved everything about this hotel would definitely book

the pool and location and 24 hour gym.

didn't advertise that access to the gym and pool was $8 per day per person, lame

the one laundry washer was not working

pool still wasn’t fixed the gym steel locked up

another state and this is my second week here, and i haven t been able to wash my clothes in the laundry room

breakfast is fabulous

great breakfast and location

huge number of unruly kids in halls and public areas

pool was open until 11pm which was good because after being in the city the kids were still able to go to the pool afterwords

an altercation in the pool area with non hotel guest drinking and diving in the pool area in front of my child

the kids loved the pool and weight room

variety of breakfast items.

the pool was warm clean and open late. nice size tv and very clean roo with a great view.

kids running on the floors all day and night keys not working to room poor lighting in th

and bar would have been better

pool and hot tub water are checked daily and pool area is always clean

we love the pool it was so nice and clean and the hot tub was so relaxing

bed, cleanliness, pool, gym, breakfast… basically everything about our stay

the free airport shuttle was a selling point

we use the shuttle service to the airport, the driver was awesome

shuttle to airport service

was some type of dirt ring around the pool, it might need to be cleaned a little more aggressively

given room 334 with no wifi, no coffee pot, lamp without shades, bed made up without comforter, poor lighting

breakfast was just great--everything one could want at a hotel

arrived at midnight, and the hotel provided a complimentary shuttle from the airport to the hotel

the parking was further away than we thought, but the shuttle driver dropped us off on the return

breakfast

friendly staff, went above and beyond for my family (travelling alone with 3 kids under 5 from new zealand

the location was great, easy to get to the airport and the shuttle service was fantastic

24/7 bus shuttle service

kids running back and forth all night not very. clean old hot tub jets didn’t work

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

jus the pool being closed but thats cause of the covid-19. so none really

or 2am)

free parking

that the bar is located downstairs

and offered free breakfast

the laundry and ice were close but laundry always out of order

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

there is a laundry room on the grounds and restaurants and shopping malls everywhere

location and the fact it had laundry

laundry room

also, there was plenty of parking and the staff was very helpful

everything, breakfast always good , room was nice and comfy

loved the cleanliness, the always working fast wifi, the convenient location near highway and mall and eateries, the safe surroundings, and

very clean! comfortable bed! best breakfast ever. polite front desk.

the breakfast was really good and they offered a lot of variety

the parking was free, free breakfast, and a kitchen inside the room

the parking was free, free breakfast, and a kitchen inside the room

the breakfast is so good and the staff is very friendly, the room is always clean.

full kitchen

breakfast was very good

clean room with small kitchen

modern, suite-style rooms are very nice, and the fully-equipped kitchen with stovetop is very helpful

all of their rooms have full kitchens, that includes full sink, full refrigerators, full microwaves, dish washers, kitchen

loved the free laundry and gym facility

they even have free washers & dryers for guest laundry

items for the kitchen were not available and one day toilet paper was not available

full facilities of kitchen appliances.

kitchen

it says breakfast included when actually it's only a snack breakfast. should change on website.

room with a kitchen including a full size fridge, electric range, and microwave

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

the facility's bar and snack shops still closed but this is a great spot for a business traveler

small bar inside

wifi was spotty, other than that everything was good

room service was wonderful and staff were very helpful and nice

they have a nice bar and restaurant inside them

room service was reasonably priced

to the airport, fee wifi, free shuttle and an ok sports bar

breakfast now

to the covic-19 not being able to have the breakfast offered which is understandable and not having stores a bit closer i don't own a vehicle

the breakfast and cleaning

staff were extremely helpful, breakfast was great, and for me it’s a nice place to stay when i need time to myself

let us check in early so we could make it to an event on time, safe location, the waffles for breakfast were amazing

breakfast wasn't so grand with a lot of variety

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

there was no breakfast available. ud83dude22

did not have breakfast, i had to rush to the airport

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

everything, friendly staff, very clean room, enjoyed the pool and jacuzzi

pool need to be cleaning or a little maintenance, also the dining area is to small, this hote has a

front desk clerk was not friendly and clear about where to go in the airport to catch the shuttle bus

that no room service . need more to go food and snacks

airport shuttle bus is available, coffee/tea available anytime in the lobby, decent pool and gym, free parking, great breakfast with decent variation

to top it off, the breakfast bar was unimpressive (no peanut butter for bagels), the fitness room smelled like mold from a leak, and the treadmill shuts off after 20 minutes

quiet and clean. delicious breakfast. bed linens were very comfortable.

friendly service, sparkling clean, cozy rooms, excellent breakfast

breakfast was way above most hotels, offering made to order omelettes, pastries, waffles, fruit and

also, best breakfast ever

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

on-site restaurant and separate bar were very nice

we found the overall independent, non-corporate/chain feel of the hotel charming, and the bar staff at the connected restaurant was very friendly

is located in a great area, just steps from other restaurants, shops and bars

in-house italian restaurant and also a popular bar & grill

parking and multiple secure accesses was good

i didn't like the fact there was no continental breakfast.

wifi went out

cards to the rooms kept not working to many unattended kids took over the pool and staff not doing anything about it kids running up and down hallways all

nice gym equipment

the complmentary shuttle

the location was close to shopping and the setting was beautiful, overlooking a golf course.

the hotel had 2 pools golf course and a great fitness room

location, easy parking, nice resort

very nice lounge areas, a starbucks on site, room service and a massive pool

there's a great pancake house 1 mile away, a small gym and a laundry room on the premises

convenience to airport and free shuttle. i’ve been traveling a lot last few weeks .

rates, free laundry, full kitchen, large desk, comfortable rooms & beds, great

loved the fact that it had a kitchenette. that was very cool.

room is spacious and the 24h airport shuttle service

parking is free, the staff is there is polite, and they serve breakfast for free

bit more choice of what to eat for 'continental' breakfast

free breakfast was just dried cereal

wifi was extremely slow and unreliable

also, laundry on the floor

the staff also very efficiently solved a food service issue for sunday breakfast

on site bar and restaurant.

pool gym coffee

room, location, early check in , comfortable room.

no hgtv or kids channels.

it was clean staff was helpful and my husband loved the pool.

spa jacuzzi tub in the room

pool, internet and breakfast were available to me

the pool close to early

swimming pool was perfect

checks the mark for location, cleanliness, friendly staff and a great retro style restaurant / bar

early check in. good food in the restaurant

booked 3 rooms for 6 adults and 7 kids, received 3 king rooms.

comfortable beds, great pool area, and resteraunt

my kids were left in the

swimming pool and hot tub

the wifi is confusing and a bit slow.

btw, breakfast was good too

never did get the wifi to work

the rooms were very spacious. breakfast was wonderful and my kids loved the pool.

love the shuttle service provided. the staff was very accommodating and professional.

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

view outside room window was the pool and had to listen to kids screaming for hours

stay  i guess just a nit pick  the housekeeper, forgot one of our glasses on our wet bar but everything was clean and nice  and i didn’t use any of the glasses so didn’t bother

not very quiet either, could hear hallway and the gym on floor below pretty clear

kitchen supplies were minimal but possible to supplement from the breakfast

quietness cleanliness the setup of the room with a kitchen bed was great elevator was fast there was a great work station to do my study

the breakfast was very delicious everything was wonderful we also loved the kitchen

the breakfast area was nice, but it would be good to offer regular white bread as part of the menu

the breakfast could have been better

wishing there was a little better choice for breakfast.

could be cleaner. breakfast is scarce.

it had a small kitchen in the room with stove, microwave and refrigerator.

good parking. great laundry room kept clean. vending machine in hotel for snacks and drinks.

the breakfast menu

asked for room service and it wasn't done completely

least that was the case on the 1st floor)

excellent value for money. super clean, comfortable. decent breakfast and great wifi

very comfortable bed, room was amazing and very clean, free good breakfast and fast free wifi connection

on-site parking and free wifi are

laundry facilities on the premises is a great idea.

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

i didnt like the funky smell in the laundry/ vending area

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

  no microwave,  no laundry,  people trying to open your door

i didn't have breakfast. however great customer service

everything was exceptional, it would be nice if breakfast was complimentary

they also had a 24/7 gym and heated indoor pool

had a problem with the security coming to my door messing my with my kids i was pretty upset she told me it was 4 to a room and i told her only 3 were staying a night

were in suite 221 returning for second day to find no room service

the pool, there's no privacy.

hot tub was colder than the pool

accomadations including a couch pull out bed that their boys thought was the greatest along with pool and breakfast

laundry on site was useful

loved the friendly staff, the small gym and the pool with jacuzzi

bar staff was amazing

close to the airport, due to coronavirus shuttle bus didn t work but they make an exception for us

t so would an uber or lyft,

printed in the room that i could find), which wasn't working once i managed to connect to the wifi (as an international traveller my roaming doesn't always work and costs too much) so couldn't (-)wifi could have been better (-)didn't know there was a fee for parking and wifi! it's 2021. what a joke! (+)on the same page with communication of how to park or how it works at check in , and finally no wifi for my room as a hilton silver member

9) shared a wall with the hotels gym

great location easy to get to we parked at wally park and shuttles kvee

big gap under room door, more than an inch, room service a little pricey,

very personable bell man. late check out

no wifi in room. had to go to lobby

they do offer room service, but be aware that with the price of the items plus all the fees makes this an

the fitness gym was also an amazing experience

restaurant and bar in hotel with choices outside door

it doesn t have a laundry facility to wash clothes

came to our room in a timely manner, room service was great

wifi didn't work well either

very comfortable beds, nice decor, full breakfast

my kids relocated from california to illinois for my sons job

breakfast was hot and had variety. hotel is close to major highways.

free breakfast is amazingly good, several

no hot tub, late breakfast

my beginner-swim kids had a great time using the pool (but see below)

the pool area was very clean and the hot tub was wonderful

breakfast was good

friendly room service

kids running down the hall screaming earlier but again not the fault of the hotel, more the people

gym facilities

quite modern and nice. good cafe zone, gym, nice rooms with fridge, coffeemachine, microwave

clean, great breakfast! nice area, safe!

liked that there was a fridge and microwave in the room and having laundry facilities was very helpful

the laundry has become expensive - over $5 to wash and dry a single load

this is based on facility condition, peaceful rest and breakfast food options

the breakfast area could have been kept cleaner. the tables were never bussed as people left.

thanks to your kitchen staff

we chose the property initially because it’s dog friendly with reasonable pet fee, but stayed again because the location is great (starbucks less than half mile away) and

the property was clean, staff was efficient. my kids loved swimming.

guest laundry

breakfast had to be downstairs. and our room was a bit nippy at night.

pool hot tub 2 room suite!!

the late check out

my kids loved the snack bar and free cookies

so pretty boring while in the room with no tv and kids were bored

the kids and me watch movies on our ipad

súper confortable and i love they have ( a shuttle) transportation from the airport to the hotel

went above and beyond to shuttle us where we needed to go due to mobility issues

that u have to reserve pool due to covid me an grandkids had great time respectable place to

pool too small,

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

pool area floor needed cleaning.

i love it no complaints breakfast was really good the room was nice and had a full kitchen

great location,nice clean facilities, loved the kitchen

room service restaurant was

the hotel was very convenient, the breakfast was delicious, and i did not really have any negative impressions about my stay

room service menu is limited, there seemed to be lots of confusion over parking from both the

rooms were spacious, served by multiple elevators, so no waiting, swimming pool/gym was a bonus, the hotel was quite large, which gave a sense of grandure, and the location was

airport shuttle is always available, breakfast is served in a decent quality, bar has good selections

on back of door, hanging hardware on the wall where a picture used to be, no soap dish for the bar soap on the counter, no liquid hand

shuttle bus runs at top and bottom of the hour

hotel decor a little dated. small i ll-equipped gym. meeting room very expensive.

shuttle took us to airport and staff

room service was prompt and food was good

very spacious rooms and the breakfast was very good.

shuttle buses are super helpful run late into the night

no hot tub by pool

rooms design of hotel good for kids swimming pool hotel restaurant was the best hotel airport shuttle was perfect on time with a

it was clean and the pool area was super great for the kids

being in the bar area the bartenders were very entertaining and kept us in a good conversation

restaurant and bar have excellent staffing and service

you can text their staff for service such as room service , housekeeping , checkout etc and it was clean beyond belief

microwave or fridge in the room, room service a bit expensive compared to other hotels , you can hear a bit the

to blue line, free shuttle to/from airport

the meal in the sports bar

wifi - it would drop my connection every 45 minutes

didn t like that there wasn t much to do with kids around the area

free shuttle to airport and late check out

staff at breakfast bar gave my kids hot coco and even made sure the temp was safe for them

prices were good, facilities clean, rooms and pool very nice

the staff were very nice and friendly and allowed a early check in and late check-out with no problem

spacious room and great breakfast

gym open 24/7

it would be nice if a free breakfast and cocktail hour was offered similar to embassy suites

my grand kids enjoyed the indoor pool

early check in

my grand kids enjoyed the indoor pool

separate room from couch area so i could send my kids to bed and stay up and watch television

restaurant and bar at hotel was so convenient

wifi was working great, streamed movies for most of the night

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

worst of all, the wifi wouldn't connect to the tv or the video game system i brought, and there weren't any

wifi was out, no cable tv, no refrigerator, missing complimentary bottles of water as described,

great food da pool was great

being an airport hotel would have liked 24 hr room service but accept the pandemic and all that

restaurant and bar are way too small for this size hotel and this does not inspire to have breakfast/dinner at the

ds managed an early morning swim before our departure)

room service was great and food was even better.

when asked for a spoon at the bar we were told they could only give us plastic

there were no room service as short of staff.

was mentioned breakfast included but that is not the case

they have a shuttle picks up/drops off at airport, takes you to the local shopping/restaurant district and

lied about 'kids eating free at onsite restaurant ' restaurant refused to honor that, front staff was rude and

everything room service was great and the food was awesome.

the breakfast

breakfast was offered or mentioned to me

my experience overall was fantastic. spacious, clean room and great amenities

did not have breakfast . nice quite rooms. great location

was no room service even though there was a menu on the desk it s misleading, if i wanted food they

pool great

pool was closed

very clean, comfortable bed. breakfast was great.

kids indicated the pool was ok

clean, spacious and laundry facility

very quiet and comfortable rooms. close to the airport with free shuttle bus.

convenient to airport, appreciated the shuttle, clean room, friendly and helpful staff

the pool and the food

staff was over the top friendly; great bar staff. very attentive!

great location. very nice hotel. best hotel pool for families with kids in the chicago area.

close to my destination. nice pool and gym.

i wished there was plain scrambled eggs for breakfast, no biggy.

gym offered at this location can improve

excellent neat with bar and indoor swimming pool

the location was great! the breakfast was good, my kids loved it.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

will check out the gym on our next visit

the day we checked out, we asked for the shuttle to the airport but we had just missed it and the next one was in 30 minutes but we were in

easy access to/from ohare, great breakfast, 24 hr pool was great for when kids woke up very early with jetlag after

they were drinking and all the kids were screaming while they were blasting there music

the jacuzzi and pool area as well as the gym was nice and the lounging area was comfortable and welcoming

bar was excellent with a fully stocked selection of spirits and food

setup i bet it’s really great in the summer with that courtyard and pool right by it i’ll be back for my birthday in the summer for

indoor swimming pool, restaurant and rooms!

shuttle ran too late to catch our flight so we had to rent a car

one of the shuttle drivers was texting while driving with 7 people in the car

peloton bike and other great gym facilities

staff friendly, room clean and breakfast was very good.

it was about an hour to get downtown. the pool keycard reader didn’t work

room was very clean and big. great shower area. good breakfast.

i love the fact that the pool was open and i felt safe

they should sell beer bottles at the front desk since the bar closes early.

operated laundry

there is a gym! it’s near to the airport.

shuttle picked us up in exactly 7 minutes when it was expected

bed and linens, very clean room, good shuttle service to and from airport

especially with kids

amenities include gym, parking but didn't say we had pay for it which was misleading

had missed a flight and had two families w kids

we're use to automatic daily room service, we didn't know we had to request room service daily

great staff. efficient check in service. quick room service.

everything was great :) because of covid restrictions we couldn't use the swimming pool.

you also get a microwave and fridge with mini kitchen in your room

the option to gym and swim

catch a pace bus to the station during the day and you can ride to o'hare and catch the airport shuttle back to the hotel every 30 minutes if you don't want to walk in the dark in the evening

pool was big and warm, our room was on the 8th floor with windows on both sides so our little kids loved looking down at the traffic and planes

the restaurant and bar was closed.

everything especially the friendly helpful restaurant staff...and the shuttle!

the bar is amazingggg

bar and restaurant hours yet i understand that it's secondary to covid and the work force shortage

no towels, sanitation wipes or water cooler in fitness room

o out of three treadmills are broken)

breakfast is great

has a large restuarant, gym and computer cove

everything, free breakfast

they didn t have iron box and room service was

the room, pool, exercise room all too shelf

attendance at bar and restaurant

the pool place

and dinner menu, as well as bar provided great choices and exceptional service

requested to have the pool temp warmer

indoor pool is a plus and close to airport even better

the pool was warm

she got in the pool and was sick literally 5 hours later

kids sleeping on the sofa didn’t get any duvet only blanket :(

that we don’t like but maybe to improve the heater in the pool, in the website says all year round so we expect a heated pool and it was warm

desk clerk was kind enough to allow a late check out closer to my flight

the shuttles and fee parking are exceptional. nice gym and pool.

large hotel, great for kids

convenient location, nice clean room, free shuttle

i was wanting a hot tub but there was a nice kiddy pool if you had little ones

good facilities - the pool was a welcome activity to keep us awake and push through jet lag

allstate arena, clean room, kitchen with utensils, mini dishwasher, fridge and microwave, comfortable bed, bathroom necessities

good breakfast

on site restaurant and coffee bar are very

laundry