price... quiet... swimming pool..

no room service, same towels and garbage full

parking a concern if you re holding an event.

and plentiful parking, friendly staff, clean and comfortable room

be able to have breakfast

wasn't much of an outdoor walking area--it's sort of in the middle of a bunch of parking lots and shopping centers--but it was perfect for my purposes

on multiple days paper thin walls, i could hear everything that was happening in the next room wifi was spotty multiple times a day there was a used towel left behind the bathroom

also, there was plenty of parking and the staff was very helpful

was really nice and clean like it should and i slept like a baby the bed was comfortable and the breakfast was wonderful i will definitely be back to stay

location, price and breakfast.

the parking was free, free breakfast, and a kitchen inside the room

the two hotels- sleep inn and mainstay is awkward, so we use the exterior exits to go to the breakfast area which is located on the sleep inn side of the facility

breakfast was very good

full kitchen

this is helpful if you're staying in a room with a kitchenette and want to eat healthy

clean, free parking. kids love the walking thru between two rooms.

there was nothing not yo like although there could be a washroom in the fitness center

to use the hot tub, it was full of 10 year old kids screaming and yelling, never got to use it, very disappointed, how about adults hours for that

too many kids

the bar needs to hire a second bartender. it was too busy for just one.

good check in service, great breakfast, and the free lemon water they had.

breakfast is fabulous

the room size, the cleanliness, the staff, the breakfast, the pool, the quietness

front desk svad was rude and the amenities closed too early the pool the laundry the work out room closed at 8

has free parking, internet, indoor pool and small workout room, breakfast, newspaper, and there is coffee available all day

spa services were wonderful

kinda pricey and the hotel bar closed early in my opinion

or microwave in our room so i contacted the front desk to ask could i use the fridge for the mini bar and take everything out

of room service extremely helpful during my stay very professional and knowledgeable

it was date night for me and hubby kids free

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

and a wet bar with minifridge and microwave in the living room

nice size rooms. good gym and pool area. staff very friendly and accommodating

room service was great.

had to ask for room service daily

isn't enough parking for everyone staying at the hotel

liked the fact that it had a full kitchen and living room area

they even have free washers & dryers for guest laundry

parking

all of their rooms have full kitchens, that includes full sink, full refrigerators, full microwaves, dish washers, kitchen

also ordered room service and wasn't told i had to pay with cash until food arrived

the place also had a bar in it so it was convenient for us

very clean, guest service was very helpful room service was spot on with every need.

paid extra to have breakfast included but because i needed to use room service, i got nothing for it

getting the use of a refrigerator; rapid room service and cookies.

pool deck was slippery and unkempt.

room service

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was trying to come clean our room from early in the morning even though check out is

place was just amazing from security to the cook to the room service to the front desk clerk

laundry is also available with purchase of detergent there

the laundry and ice were close but laundry always out of order

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

location and the fact it had laundry

there is a laundry room on the grounds and restaurants and shopping malls everywhere

i like the pool and spa for me and my kids

the apartment style rooms made us feel very comfortable as there was a bunch of us, plus kids, plus dogs

there was no breakfast, only coffee. the location was beautiful

loved the size of the room, having a full kitchen was great with kids

large rooms, cozy beds, free and good gym, good swimming pool

the facility's bar and snack shops still closed but this is a great spot for a business traveler

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

small bar inside

the lounge, bar and fireplace were wonderful

the pool is always warm and the kids enjoy swimming in it

and by the way we wish the customer service at the front desk and valet to the pool and spa matched

didn't advertise that access to the gym and pool was $8 per day per person, lame

it's very disappointing to kids that get dressed to swim and make their way down to the pool only to be told it's full and

facility is clean with small fitness room but nice pool

wifi was a little spotty (it wasn’t an issue for us (adults) - my kids like to wind down and watch youtube kids at night before

shower had good pressure, lots of hot water, a free-flowing drain, a handy grab bar and shampoo & conditioner dispensers (would be nice if they would also add one for body wash)

needs a bigger gym!

also, most hotels have a coffee bar and don’t charge you $4

pool

the swimming pool water didn’t look that clean.

breakfast coffee area small but great selection

breakfast was good

on site bar and restaurant.

golf course on premises was awesome

pool outside and hot tub was so crowded we didn't even attempt

i took my kids there for the first time for labor day weekend, and they absolutely loved it

everything was very nice, the rooms, wifi, lobby. thank you!

wifi was unusable it was so slow and the carpet was stained everywhere

the bar was stunning

the staff was great room service was wonderful

the hotel was easy to find with plenty of parking

everything especially the room service it also was excellent!

was dirty, entire place was being renovated, lounge is in a ballroom, grounds/parking lot is all tore up

pool area wasn't impressive in such a beautiful hotel

open snack bar .

fire alarm was as pulled by some kids and we did get the proper information about what to do

swimming pool and hot tub

staff was very nice at the breakfast area and front desk lost and found department

nice bar downstairs with some food being served also

we received a free upgrade upon check in and were placed in a room with a kitchen

breakfast, gym, location

only wish the pool area had a hot tub, but i understand why hotels don't have them as often anymore

swimming pool. free breakfast. and awesome customer service

lobby, room was very nice, loved the pool, sauna and jacuzzi amenities, all the staff were very

gym is a big disappointment

put us across from the gym

great price free parking nice location great staff good room queen beds big pool.

placed near the hotel elevator bank which had a humming sound like a elevated train or airport shuttle

kitchen supplies were minimal but possible to supplement from the breakfast

the breakfast area was nice, but it would be good to offer regular white bread as part of the menu

the bathroom & kitchen were both nicely updated

the full kitchen was well equipped allowing me to maintain a healthy diet.

quietness cleanliness the setup of the room with a kitchen bed was great elevator was fast there was a great work station to do my study

bed was very comfortable, the kitchenette was a surprise to me

good parking. great laundry room kept clean. vending machine in hotel for snacks and drinks.

they could have had a better selection for the continental breakfast food choices.

breakfast - extended stay hotels usually have fruit, muffins, granola bars which is not a real

spacious room n kitchen

comfortable, clean and good wifi. rich breakfast. coffee and microwave available un the lobby.

breakfast was not up to par!

od breakfast), free parking, free coffee all day,

room service can be better

wifi signal very week

quiet and clean. delicious breakfast. bed linens were very comfortable.

breakfast was way above most hotels, offering made to order omelettes, pastries, waffles, fruit and

more equipment in the fitness room.

fitness center and ice machine in the lower level

nice staff. breakfast offerings were great.

free breakfast and parking. indoor pool and gym.

rooms next to pool. people get real loud in the pool but other than that very good

nice staff, good breakfast and very clean place

smelled great and easy access to various parts of parking lot from

the kitchenette

well to no fault of there own but because of covid the bar was not open

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

onsite bar and dining was closed due to covid.

hotel food and bar service very

the service was excellent, the bar poured good drinks and the room was immaculate

my kids relocated from california to illinois for my sons job

gym is too basic not clean not well mantained

very comfortable beds, nice decor, full breakfast

the hotel has an amazing vibe super nice waitress when i ate breakfast the food is good

no hot tub, late breakfast

pool and room

wish it had a hot tub. pool could have been a tad bit warmer.

i loved the pool

they also had a 24/7 gym and heated indoor pool

smell is terrible, the wifi didn't worked, no free space in parking lot, heating in the room to complicated to operate, very dissapointed, cancelled my other

it was also a plus to have free gym access

spacious room, very clean, modern. breakfast was included.

pool hot tub 2 room suite!!

no complimentary breakfast

was clean and full of amenities, full bar, awesome gym on 2 sides, pool, sauna, all suites room, near great restaurants and stores

location, breakfast, room layout, maid service, fitness center

good breakfast, comfortable bed and spacious room

clean, friendly, great breakfast, and tons of amenities within 3-15 minutes

pool too small,

the outdoor pool was not open. i wish we would have known this prior to check in.

clean hotel, nice pool, great pillows. excellent location.

clean rooms, easy access from the parking lot, nice pool.

was decent and they still had the pool open

the breakfast area could have been kept cleaner. the tables were never bussed as people left.

the pool was crystal clear well maintained

no complaints other than vending machine not working guess its just to make you order room service or get directly from them

they never offered me breakfast and they never mentioned it to me

our key cards were working for the room and even when using the gym

pool area was amazing

the room was not cleaned on the second day of our visit even though we requested full room service

the amenities were great, especially the breakfast and the pool

to go breakfast

breakfast on site

no breakfast

was continental breakfast every morning between 6a-9a

been great: the staff, breakfast, the gym

restaurant and bar on site .

i liked the location and the gym area.

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

clean property and rooms, bar and restaurant on site.

room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me and kept asking what that noise was , ask front desk to do something about it and they

pool and hot tub water are checked daily and pool area is always clean

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

and bar would have been better

hotel with gym and outdoor pool (seasonal)

elevators did not work, i was there for 4 days and three nights and they served the exact same breakfast each day

parking was ample, staff was very nice and friendly

location ideal re parking; close-by super target, quick drive to loyola medical

breakfast or pool or fitness room and you should be given an coupon for price reduction

to the complimentary breakfast

the kids loved the pool and weight room

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every time i

the pool was closed.

huge number of unruly kids in halls and public areas

the breakfast area could be larger. it is a popular hotel and the dining area was busy.

bring your own as sometimes reception understandably runs out) hotel has indoor heated pool and gym, great for kids

hotel breakfasts could be more creative.

loved the friendly staff, the small gym and the pool with jacuzzi

breakfast was supreme very clean area and an attendant to help you with your options i believe her

breakfast

butter they had was cold,so to put any on toast or a waffle was impossible not good ruined breakfast

my beginner-swim kids had a great time using the pool (but see below)

the pool was awesome!

very good breakfast!

of a pain to get to the parking lot if heading in one direction due to how the streets are designed in this area

limited breakfast choices

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

more food options for breakfast.

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

breakfast wasn't so grand with a lot of variety

i like the full kitchen and ample space in the room.

it says breakfast included when actually it's only a snack breakfast. should change on website.

there were crumbs on kitchen floor and bathroom could've been a cleaner , the counter

clean and friendly service. breakfast was ok. great location

breakfast was limited to packaged muffins and bars, and oatmeal

i would like to see a bag to carry dirty laundry in when we

no drinking glasses, no coffee machine, no laundry bag and no breakfast

i was happy with the location, and the laundry facilities and it was pretty clean.

wifi was working great, streamed movies for most of the night

the breakfast was a full continental, and it was convenient having free wifi/parking/breakfast close to chicago

like everything about it although the cold tub and the pool area was kind of freezing but it's because it's like winter i'm assuming my husband on the

worst of all, the wifi wouldn't connect to the tv or the video game system i brought, and there weren't any

great food da pool was great

asked about towels for the pool and was told one per persons yet there were no towels at pool and kids yelling at

there weren't any towels in the pool area, so we grabbed a couple from the gym

many unsupervised kids making noise in halls and stomping on ceilings

shuttle hourly

only do you get a clean and very comfy bed and spacious clean bathroom, the pool, though on the small side, is great, using what seems to be a saltwater pool instead of

splashing all over and it was only like warm could be much hotter and was yellowish water like kids had been peeing in it

gym was ok pool are ok manger a male at conter very nice and u can chat and he is helpful too.

room service will disturb even if you put do not disturb sign on your doors

wifi was poor and restricted

fast wifi

room was a good size and they gave us a free early check in this hotel offers a free airport

shuttle when call

motel offers shuttle to airport

shuttle was very helpful as they even arranged for me out off thir operating hours

the price, free shuttle to the airport, and the staff.

even has laundry room for guest use

close to restaurants, allowed for late check out

he gave us a late check out so we could sleep

asked for a late check out i was told no check out is 11am no acceptions i was like wow

close to bus station and other commodities such as laundry washing, diners etc

after a night celebration, it was wonderful to wake up a little later and still enjoy the pool

breakfast was not just some bagged

the connecting doors opened right up to the kitchenette, so you could not use it while those doors were open

kids liked swimming in the pool

loved tha pool beds felt great

would have like breakfast. wifi didn't work in the room.

beautiful impressive hotel with lots of free parking

sink faucet had a stripped knob. room service prices were high.

the price of the food. very pricey for room service

not much for breakfast

great 24 hours gym with a peloton bike

excellent breakfast buffet

children were upset the pool was closed

cleanliness and breakfast

rooms were large and very clean and the beds extremely comfy, my only complaint was i thought the pool was heated but it wasn't too

the breakfast is the morning is filled with choices and tasty

cookies in the lobby, the late check out time and long breakfast hours

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room which was very nice and the staff helped us locate them, the breakfast was good as

the room was a nice king room, breakfast was pretty good and quiet

was able to have an early check in time and the breakfast was good

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

lots of parking for free

free breakfast ud83dude0dand free parking

the pool close to early

it was clean staff was helpful and my husband loved the pool.

reasonable pricing +pool+free continental breakfast=one happy mommy

the free breakfast didn’t have any meat or eggs

friendly staff in the reception, pool and gym were awesome

staff were great, they have a shuttle and the giy will take you snd oick you up as long as its between their business hours

the bar area was great the gym was awesome with the glass window

employee who works in the bar & restuarant provided excellent customer service

that it had a pool and gym

sparce breakfast

good sized room, full kitchen, clean.

some breakfast bars, coffee and tea and hot water for instant porridge on a table in the lobby

continental style breakfast was edible and included a variety of choices; nothing overwhelming

the (breakfast) should not be listed as such. it's a muffin or nutrigrain bar

regret that i dont recall his name) the lobby entrance is very upscale and nice, the pool was great, and our room was comfortable and nice

the on-site restaurant, coffee shop, and bar were great amenities to have on site.

kids were in the pool area up until it closed

and dinner menu, as well as bar provided great choices and exceptional service

24/7 bus shuttle service

clean facilities, breakfast included & huge bathrooms

the staff was not accommodating. we were with 3 kids and they kept us waiting on the reception.

the breakfast exceeded our expectations

shuttle to airport and full hot breakfast

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

gym,laundry

the kids enjoyed the huge screen

love the breakfast idea also $10 for adults and free for kids

location and gym

location was perfect for me…close to my friends muay thai gym

close to my destination. nice pool and gym.

i wished there was plain scrambled eggs for breakfast, no biggy.

everything was perfect!! but the cold water in the swimming pool.

breakfast was great. pool and fitness area clean location was great

pool was cold for indoors!

shuttle to the airport to have access to the train

free 24-hr airport shuttle service was great, and so were 24-hr free coffee station and free continental breakfast

it was great to have a gym on-site

staff are super nice it's a very convenient to have a shuttle to and from the airport

room service was reasonably priced

the complementary breakfast was good, jacuzzi was nice & hot my kids loved it

nice, beds were very comfy, everything was clean, the complementary toiletries very nice, and wifi was great

i like the big space to have breakfast. the menu was good, there were good option for kids.

the beds are comfortable, their breakfast, the pool and gym are nice.

more than 20 minutes the 1st night, due to us arriving at 9 to check in, and they close up the pool area at 10

this is a slow hotel so if you like action and conversation at the bar this is not for you.

1130pm someone in our hall kept letting door slam at least 7 times and this morning at 730am kids running and playing in hallway with no parent around so to say we woke up early and just left

the staff was awesome and the location is beautiful. the bar setting was very nice too .

for a weekend stay over: nice size pool and whirlpool, nice bar and the best sunday champaign brunch ever

no warm cookies. extremely busy with kids running the halls (we all did it as kids).

service and a hot breakfast

air conditioning and wifi both worked worked well

the website advertises a gym and continental breakfast

you had to walk outside to get to the lobby and to breakfast

com did not say that onsite parking would be an extra cost

there's a great pancake house 1 mile away, a small gym and a laundry room on the premises

gym is decently equipped! really pleased.

free shuttle to airport

the gym was great

having a laundry facility and gym on site was fantastic

the spa was amazing the staff was kind and knowledgeable

charge additional for wifi, it was a lot of walking before you saw an elevator, which they were so small; could barely

was looking for a nice overnight getaway for me and my two kids, ages 12 and 9

the breakfast was excellent

no room service from main restaurant

let us check in early so we could make it to an event on time, safe location, the waffles for breakfast were amazing

great breakfast, comfortable, clean , and good price

staff were extremely helpful, breakfast was great, and for me it’s a nice place to stay when i need time to myself

would be better if the breakfast area would be larger

breakfast included in a warm and down-to- earth environment with kind and helpful staff

were no changing facilities on the pool or gym so we had to walk back to the room wet and in swimwear

shuttle regular and on time

we wanted a hotel with a pool for the kids to go swimming

felt a bit uncomfortable my kids are older and i would have went out and had a drink or something but i felt uncomfortable

the pool!

my husband’s suit and dress shirt to the laundry to have it pressed before a family wedding

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

attached bar was also good with a good menu

in-house italian restaurant and also a popular bar & grill

on-site restaurant and separate bar were very nice

comfy bed, nice fitness center, great staff

pool was available and everyone was extremely nice

i ordered in room service, which had two extra service charges on it

nice clean hotel, staff very friendly , nice bar and bartenders very attentive

room service. great food!

free breakfast and a fitness room, lots of parking

wish they had a swimming pool.

bonuses: hot breakfast, which was good

jetta pool in my room(136) didn't blow as hard as the room(135) i had last month

nice breakfast and courtesy of the entire staff.

great location! clean , friendly and a good restuarant and bar -pool

big enough for me to bring my 4 grandkids

pool had a weird smell but overall it was still fun

pool area was clean

the pool area is very nice with beautiful plants and nice staff.

keep clean in hall and laundry is very flithy

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was still there when i left the next day

laundry out of order

laundry machines are not clean

no pool or laundry

room, smaller then downtown location though nice front desk staff good pool

great breakfast and cocktail hour. clean nice updated rooms.

could not enter door from parking lot because we had no keys

was missing a jacuzzi in the pool area

nice large room and great breakfast.

this is a wonderful hotel with a superior breakfast

they have a gym, breakfast and clean room, that's all what i need

it's close to my dad and they have an indoor pool and breakfast

well maintained , clean and the staff were very nice. the breakfast was also good.

good location. quiet. friendly staff and a good breakfast

no pancake, no waffle for the kids. swimming pool water was super cold for swimming.

occasionally kids running in the halls

of the front desk talking to us and accusing the kids as to much noise they called the police when there was a lot of kids in the hotel and the 2nd

it has a pool and work out room

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry equipment

cleanliness of the room, the amazingly comfortable bed, and the above average breakfast

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

pool was cool

i thought it was an indoor pool. fitness center small, but had a variety of machines!

breakfast was amazing hotel was clean and staff was friendly

our kids loved the pool they didn't want to leave

convenient for my travels. staff friendly. nice breakfast.

would have loved a hot tub in pool area

you can't get room service to clean the room if you are staying for a few days due to covid

the breakfast options are amazing! the pool next to the courtyard was great!

closes early and no restaurant or bar available after that not good service in case you have to stay on for a

would be nice to have an airport shuttle

pool was small

the pool needs to be heated

bar was excellent with a fully stocked selection of spirits and food

many things you should pay to use it. for instance, gym,call, and breakfast.

fast and easy check-in. great gym. easy to get to any terminal at o hare.

location was the attractive quality at the outset and the facility was easy to reach at 1am with kids - just off the plane

no free wifi we had to go down to loby everytime we need internet

be careful; you may need to pay for wifi.

i loved the location. how polite the staff was the breakfast, pool. very comfortable

pool key. keep them is 30$ additional no one said anything

-welcome cookies at check-in -good gym

friendly front staff -great pool

i know covid is going on so it kinda sucked the bar area was closed.

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

i didnt like the funky smell in the laundry/ vending area

  no microwave,  no laundry,  people trying to open your door

liked the motel, there is a laundry space which can be used using apps, which felt nice