in-house italian restaurant and also a popular bar & grill

greatest location, and great bar for drinks off the lobby.

attached bar was also good with a good menu

we found the overall independent, non-corporate/chain feel of the hotel charming, and the bar staff at the connected restaurant was very friendly

on-site restaurant and separate bar were very nice

breakfast ended too early for us.

maybe i didn't feel comfortable that we were sharing a parking lot with a shopping center, but that's maybe the paranoid person in me

the bed was amazing! breakfast was good but couldve used an additional choice of meat.

plenty of parking, comfy bed i could go on and

it was a standard hotel hot breakfast, just what you need in the morning.

breakfast included in a warm and down-to- earth environment with kind and helpful staff

kind staff, clean hotel, and excellent breakfast

would be better if the breakfast area would be larger

great breakfast, comfortable, clean , and good price

early check in

pool, internet and breakfast were available to me

pool, internet and breakfast were available to me

basic breakfast, but enough

clean and close to airport. good breakfast. clean rooms friendly staff

we weren't able to eat breakfast coz they require mask

location and gym was nice

fish, pizza, chip, burgers were good in the bar area

i liked the location and the gym area.

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

restaurant and bar on site .

shuttle was very helpful as they even arranged for me out off thir operating hours

shuttle when call

motel offers shuttle to airport

room was a good size and they gave us a free early check in this hotel offers a free airport

airport shuttle. nice driver

the breakfast

the grab and go breakfast was also a nice feature

breakfast on site

no breakfast

no juice for breakfast

close to the airport. great value. clean. nice stuff. laundry on site.

asked for a late check out i was told no check out is 11am no acceptions i was like wow

close to restaurants, allowed for late check out

even has laundry room for guest use

close to bus station and other commodities such as laundry washing, diners etc

pool was cold the first day i believe it was because they had refilled it the pool is also pretty

they love the pool, its always clean and not very crowded

very well upkeep nice pool good breakfast could be quicker on restocking what’s down

over the cost of parking, the bathroom situation, the pool was dirty and on our last night there was a wildly noisy party next door to us that did not

breakfast and the pool

the drinks at the bar on second floor were great but i don’t recommend the food there

great breakfast,the bar and lounge

lovely spacious room. i liked the kitchen very much.

the breakfast was great. the gym was nice,

even having a kitchen in your room, there's no oven, and you may miss some utensils

the gym facilities are impressive, and the fact that there's a food hall downstairs is a great bonus

the breakfast was pretty good, the staff in charge were very attentive

comfortable beds and spacious rooms. good size and well equipped gym.

everything ... space, location, food, gym

gym was hot with little ventilation

the breakfast exceeded our expectations

24/7 bus shuttle service

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

it also offered an airport shuttle and free parking

kids running back and forth all night not very. clean old hot tub jets didn’t work

the discount was very nice, the gym, the bus and metro

pool was closed

i splurged ordering room service for breakfast

the gym is a local branch 50 metres down the street

asked for a phone charger at the front desk and room service was waiting at my door before i could even get back to my room

nice breakfast with plenty of options

there’s a gym

shuttle service bonus

breakfast was delicious and the staff is

very little noise and breakfast in the morning

the shuttle offered to get to the united center. also, the room was pretty spacious.

the location close to the arena. the shuttle to the arena.

it was covid, so no restaurant / bar - nothing they can do about that though!

the location was so great and their shuttle escorted us to and from the arena safely

the location to our venue was perfect. shuttle service was great!

pools, yoga on the rooftop, les mills spin, the cleanliness, stram room, restaurant

but sitting at the bar was annoying as athletic members were coming up to the bar for their take out drink orders

liked the location, the pool, parking, the room was perfect, they gym, the rooftop, the service was

there are kids everywhere

was amazing, the pools were a good temperature and the bathrooms and our room was awesome

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

well to no fault of there own but because of covid the bar was not open

just that the bar wasn't open lol

onsite bar and dining was closed due to covid.

the service was excellent, the bar poured good drinks and the room was immaculate

rooftop bar lovely staff good breakfast amazing room

rooftop bar lovely staff good breakfast amazing room

breakfast was great love the sofa and seating area of the room

you get views of the city and the breakfast was a nice touch

excellent breakfast

24 hr shuttle.

free 24-hr airport shuttle service was great, and so were 24-hr free coffee station and free continental breakfast

nice room, very clean and comfortable. we ordered room service and it was excellent!

on the website that their top amenities won't be available because or covid so no breakfast, no room service nothing

stay a major part of the hotel was under remodelling,hence some facilities were inaccessible,the gym in particular

the main reason we went to a hotel is so that my kids could swim

asked one of my kids to take a muffin she had touched-even though it was packaged

pool, hot tub, free parking, breakfast, pets

th a nkful for the laundry room

outlets , shuttle bus between airport and hotel is vey convenient, breakfast is good, customer laundry is good and convenient

breakfast was gone by the time i got to it (8:45am) started at 6/7 get their early!

could have been until 11:00 because we were trying to get around with kids to check out, and i did not make it in time- it was cleaned up and everything out by like

cleanliness, free wi-fi, reliable ac, free breakfast, as well as easy access to transportation

oh - and the gym is awesome - loved that they had a peleton

the king suite had a pullout couch/bed and kitchenette for price of a regular room

the compimentary laundry as well and the gym

location near o’hare, 24 hour shuttle, friendly staff.

everything was perfect. shuttle service to o hare, staff , room , location.

they got the gym and laundry stuff

away from hominess, free business center and laundry facilities and in room laundry basket, limited food cupboard items chargeable to the room,

  no microwave,  no laundry,  people trying to open your door

liked the motel, there is a laundry space which can be used using apps, which felt nice

i didnt like the funky smell in the laundry/ vending area

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

laundry facilities on the premises is a great idea.

free breakfast was just dried cereal

in a party of 2 adult females and 3 kids obviously it doesn’t belong to me

convenience: inclusive breakfast

in a party of 2 adult females and 3 kids obviously it doesn t belong to me

it has laundry

felt a bit uncomfortable my kids are older and i would have went out and had a drink or something but i felt uncomfortable

felt a bit uncomfortable my kids are older and i would have went out and had a drink or something but i felt uncomfortable

the pool

the kids really liked the pool.

good free wifi

good wifi for a fee

interior design, friendly and helpful staff, great room service, spacious and modern gym, lovely bar and great coffeeshop within

no room service available, so couldn't get a coffee brought up to the room in the morning

was our first christmas trip to chicago and we needed to find a hotel that was close to where our kids live

$5 for one bottle is also excessive high price - but only 1 room service for 4 nights

and if you want to mingle, just go to the bar downstair in the lobby

loves the interior design, the roof top pool! the bar was great too

room service / poor tidy / noisy air conditioning system

pool ran out of towels and know one was able to fill them for a while

pool closes at 4? that s completely insane. really bummed about this.

the breakfast, the gym and the hotel was also pretty clean

breakfast buffet was awesome even for the kids and everytime we needed something staff was right at our room

no information about gym or pool area

i loved using the gym on the second floor!

super noisy ( doors slamming, kids crying, people shouting, car alarms going off)

no room service from hotel restaurant

everything room service was great and the food was awesome.

room, comfortable bed and pillows, nice lobby area, my kids really like the pool and the breakfast was delicious

bed, clean, friendly staff, close to airport, free shuttle to airport, restaurant and store

was mentioned breakfast included but that is not the case

only the runny oatmeal. otherwise, the breakfast buffet was great.

the very functional rooms the free breakfast

the pool area didn't seem as clean especially where people step and put their feet.

only wish the pool area had a hot tub, but i understand why hotels don't have them as often anymore

breakfast was tasty and you had many types

quiet, close to airport and has every 30 minutes shuttle between airport and hotel.

pool, gym, hot tub area was good. rooms are decent

my kids loves the pool at night while the movie was playing my daughter relaxed in the hot tub and

wait for shuttle despite 3 calls.

restaurant and bar on site, gym and pool

the gym had all the necessary equipment and the treadmills interactive function was special

room service was prompt and delicious

to get an early check in which was very much appreciated

fyi the airport shuttle runs 24/7 every 15 minutes, so no taxi needed

they were even able to get us clean laundry with their dry cleaning service on christmas eve

room service was great and the hotel staff was over the top

good location. very comfortable beds. friendly and helpful staff. easy parking.

only downside was in the morning the parking lot was a bit slippery even though it was coated with salt

went to spend the night away escaping from my little yoing kids because i am a burnt out mama

have been nice to have a nice quiet comfortable lounge to sit in - the bar area is very

instead we had to transport kids and luggages to the nearby hyatt to park and ride to airport

convient laundry area, gym and

i like the stuff and how the hotel had access to the gym and pool

children enjoyed the pool, location was great not to busy getting in and out

breakfast was awesome and delicious

staff was nice and had a bagged breakfast with coffee in the morning

hotel staff were amazing and allowed for an early check in.

the location is great, the staff was friendly, and the breakfast, laundry and pool are all fantastic amenities

also, the indoor salt water pool is awesome

is a very fancy hotel with great amenities nice breakfast

we loved the downstairs bar area

location view and gym/pool

9) shared a wall with the hotels gym

very clean, very modern, airport shuttle, restaurant

loved the way the hotel has a romantic ambiance throughout it the bar area was nice and busy but not too much of a rowdy crowd

free in-room wifi was a pleasant surprise

pools included

hair in my food when i ordered room service.

the room was really nice we enjoyed the pool .

no room service

shuttle drivers were exceptional

the pool area was great kids loved it !

to airport , i had a bad experience, waited more than an hour to get the marriot shuttle after getting down from flight

free wifi, for the price of the stay, wifi should have been included

to have coffee for your guests it was only available at the bar and the line was way too long

airport shuttle is a huge plus

the pool stays open late and also the fitness center.

plus the proximity to midway airport was great as was the shuttle which ran every 20 minutes

great shuttle service to the airport

free shuttle to airport. indoor pool and fitness center.

my two small kids asked the wife and i what that smell was

no bar or kitchen/food

we never got a chance it was always filled with kids from the time it opened to the time it closed at 11 pm

i also liked the pool and the gym

very friendly and helpful, the rooms clean and well stocked (toiletries, towels, etc), very good shuttle service

the fact that room service was ready to clean our room.

the reviews/hotel website state that there is room service & a restaurant coinciding with the hotel and again, due to construction it was not

my kids did not want to go in it

the pool on the roof is really cool! it was quiet in the hotel and clean.

staff fantastic comfortable bed next to union station room service

the location was great for our purposes. small but nice gym.

facility was very clean. gym and pool were nice. they had a very cool outdoor space as well.

husband was not allowed to bring me up a drink from the bar while i stayed in the room with our kids

walking distance to tiki bar and sugar factory!

shuttle to ohare was perfect

airport shuttle which brings you to the hotel from the airport

gym is very small and weight lift is not possible

very close to the airport; really quiet room; good air shuttle; great steakhouse downstairs;

easy to get to and from airport on the free shuttle

gym was inadequate, starbucks coffee was sub par and overpriced

free shuttle and extremely nice staff

i loved the breakfast, and the dove

just the no room service !

noisey guest , no room service

i love the shuttle service and it a clean hotel and close to the airport.

friendly staff, big comfortable bed, good pool and gym facilities

in, or what kind of food and things to do around the hotel although i clearly was staying with kids and family

great gym for morning workout

decent restaurant, great location, relaxed covid restrictions, early check in

staff was very nice at front desk and bar and

liked the breakfast and the pool

friendly and the hotel was very clean we loved that hotel n i will be there to stay again nn the kids love it too i will definitely give them a

the room was clean, and the beds were very comfortable and the breakfast was good.

the shuttle ride was terrible and the driver scare the kids

loud kids running down the hall screaming

the room service menu

d patient: my daughter called and bugged them for the wifi password three times and there was no issue on their end)

was left over pizza in the mini fridge and when i told the gentleman about it who brought me my room service he didnt remove

no free breakfast

were not allowed to go to the sky deck due to kids sneaking in

property was pretty old/run down

llway carpet bunched down the aisle, rooms/tv old), no room service at all including cleaning, towels, anything

easy parking, good breakfasts, polite from check in to housekeeping.

late check out that i requested

the breakfast ud83cudf73 was more than expected very delicious ud83eudd24 laid out very nice

nice pool

shuttle was very prompt

location was decent. only a quick trip with my kids to see a concert but all was well.

my kids loved the pool and we had a good stay

free shuttle tranaportation is always a bonus

very clean convenient and shuttle to airport

you can text their staff for service such as room service , housekeeping , checkout etc and it was clean beyond belief

airport shuttle

very clean, smells nice throughout, great pool==i only had room service--great.

restaurant and bar have excellent staffing and service

t small) and the restaurant had good food for decent prices

location and airport shuttle

that you have to pay extra 50 to use the pool.

rooms were very clean, staff were amazing, and free shuttle trips to and from the airport and train station

shuttle service was awesome to and from the airport to access the trains

many kids running through the hallways from parents booking hotel swimming parties for their

room service and bar hours need to be extended.

the pool was very cold other than that everything was good

�DX

my kids loved the pool, the breakfast was great loved that fresh food was brought out through out for

the room service was excellent. i enjoyed my trip.

the shuttle

ry early) flight

was close to the midway airport, had a shuttle that would get me there in time for my

just for the guy to change my room just for the tv in the other room to be broken too there were kids running through the hallways screaming the pool despite them having the restrictions on the

a very comfortable bed, a kitchen that had everything you need if you plan to cook, and a spectacular bathroom

the gym is very complete

had to wash my face in the kitchen sink

kitchen is good

the pool area the most

were black kids -

arrived about 2 am with several kids

she helped us get the shuttle but before we boarded the shuttle she made us fresh coffee and toasted us a bagel

close to airport, shuttle service was great

the way the employees talk to me an my kids i feel because of our race

i loved everything about the property. the gym was really nice, had a sauna included. 10/10.

clean, well maintained rooms and pool and gym and common areas.

expensive parking , expensive breakfast, did not like how far to get to the rooms for the guest

makes for a very noisy and jarring breakfast experience

clean rooms and the pool is a nice feature.

my kids love the swimming pool and how easy it was to access the swimming pool 10 out of

just a fun & friendly horel! breakfast was the best

all of the facilities that were usually available were closed and no one was allowed to use the gym or the swimming pool when the temperature were scorching

hotel was centrally located near the airport and provided shuttle services to and from the hotel, which was great

via phone and then it was closed when we arrived and that was the purpose of booking there for my kids

all was well! breakfast was a major plus.

the shuttle, cleanliness, politeness of staff, the

of the shuttle drivers was reckless and had road rage

free breakfast!!

gym was ok and good location near to the midway airport.

no body lotion,no shower towels and no laundry bags

they upgraded me and let us check in early and have a late check out

staff is incredibly accommodating, allowed a complimentary late check out and even held our bags as we waited for an evening departure post check out

friendly staff and breakfast was amazing. loved the late check out

the gym and the pool were very clean and with a nice view

room service at all trash over flowing kept trash out they took the trash can and never replaced

all goes to the landfill burdening our kids and grandchildren

providing 3 hr late check out for marathon runners and early breakfast was wonderful surprise- very accommodating

noise. lots of younger kids or families late at night being loud

no staff helped us to put our laugages in the texi personal laundry duration is not indicated

we arrived earlier than expected and they allowed us for early check in

rooftop bar is mostly inside and can be very loud and chaotic

we enjoyed drinks at the bar on our last night

bar not open, no room service or housekeeping that i could see

we had drink and a light meal at the bar which was very perfectly prepared, in fact it might have been one of the best pieces of steak i

the lobby bar was fun and very friendly

the gym is extremely clean and has great cardio machines, weights and cables

gym area was quite small

walking distance from all attractions. great staff early check in and out process. comfortable.

i wanted to visit the bar , but it was closed

good gym spacious rooms

- the bar and restaurant were closed due to covid, and there was no business center, pool, gym, etc; our glasses were a little dirty and the beds were a little hard

the lobby and bar are in a lovely art deco style, which really gives a grand vibe

bar at night post theater was awesome

cool bar, gym had lots of machines and weights, free good coffee in the morning, very friendly staff and

prices of in room bar and snacks could be cheaper. should offer free internet

arrived early and called to ask if it was okay to leave our luggage at the hotel so we could go site seeing

great bar in the lobby

the bar is beautiful

breakfast was good, loved the location

i come here because it's so clean, quiet and good breakfast

clean, great breakfast, nice staff, free parking and 10 minutes from midway!

friendly staff, clean hotel, warm environment, great heat for the pool area, and awesome breakfast food

free breakfast was delicious & my kids loved the waffle bar

great location and facilities, especially the spacious, well-equipped gym, jacuzzi and room amenities provided

very nice gym on lower level

cost of parking was atrocious, and so was the cost of the meals from room service

was accommodating and professional and personable the room was huge the bathroom huge the gym exceedingly well equipped and the indoor pool was awesome

pool and hot tub

this is definitely not for families traveling with kids

didn't like that you had to pay whatever you wanted on the bar that should be something that was included in your room rate but also keep the room rate down

kids are not allowed in the pool and the younger staff members didn't seem too pleased to see them

if you wanted a bar on-site you are at the wrong place

i have 5 kids traveling with me ages 12 to 17 that were super excited to swim so that was a huge bummer

the room was comfortable, we had room service both mornings and the food was quite good and arrived quickly

we enjoyed the live jazz by the bar in the evenings as well

we had n/a drinks one night in the hotel bar where they had a live jazz-style band playing

could not find the switch to turn off the bar lights

bar and restaurant with great service and offerings

room was in great condition, really big and there was a door between the bedroom and kitchen space

great location, nice breakfast, spacious room with a kitchen area

the air quality in the our suite and my kids’ room is very poor

room (studio) was amazing with a complete kitchen (they leave soap, paper towels, and kitchen utensils)

the two-bedroom suite worked well for three adults and two kids.

knives (in the kitchen) could have been sharper ☺️

even though we couldn’t use the amenities, it was very understood while i was booking and the kitchen was super sexy lol and the bathtub was super big for my daughter and we shared multiple

the amenities are fab,outdoor pool,gym,sauna,steam room,outdoor basketball court,outdoor barbeque area where you can cook your

full kitchen staff

no laundry detergent

we had the spa room, which is big and amazing room, the best bathroom we have ever had

the bed, bathroom, and gym facilities

no spa anymore ... needed massage

highly recommend signing up for their rewards program which gives you free wifi and a $30 spa credit to name a

the room was also spacious for a king and the bedding was comfortable

it was close to a lot of pan handling and scared my kids

even my kids noticed that he was unpleasant

no tips on nothing no you can you the wifi code here / you have to check out at

the wifi would go in and out and the ac unit did not work and the windows did not open so the room was

the process was easy. late check out was a blessing.

great room service.

the staff was nice (except manager). clean rooms and the pool was a hit for the kids.

the bar and restaurant next door

liked everything except the expensive prices on some of the room service meals

room service staff was grumpy but the food was ok.

the staff were very kind and allowed an early check in

they suggested we check out the rooftop bar even if just to see the beautiful view

for the price not having room service or a pool and charging $83 for parking at night is extreme

could improve

room service was so fast and the food was excellent

the restaurant/bar has great food and that all too familiar chicago bar vibe

the hotel is brilliantly organized, with every little detail working: laundry facilities, an ice maker, and drincable water on every floor

them to you - i did not realize that meant i would be getting room service (i walked down to the bar to get the food)

he gave me a complimentary upgrade and a 3 pm late check out at no extra charge

i wish we could have a small bar kind fridge

great facility for coffee and lounging, fantastic gym.

wifi is good

wifi is great

excellent staff, accommodated our early check in request.!!! great location..

love that there is a laundry room

the room service was amazing

desk and room service staff while my stay there was awesome

very very poooor gym !!!

open air patio bar was phenomenal with great views of the city

never used anything but wifi and didn't have to use that

breakfast food and staff in kitchen where

roomy it’s different things to do for adults an kids it’s a great experience to do to get away we’ll be coming

we were in love with the kitchen area it was so helpful to have especially because we had our children with us

loved the size of the room, having a full kitchen was great with kids

enjoyed the space and the kitchenette