the facility's bar and snack shops still closed but this is a great spot for a business traveler

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

small bar inside

parking

loved the free laundry and gym facility

the rooms are amazing free breakfast free laundry 24 hour pantry

there was free wi-fi, outdoor terrace/patio, dry cleaning service, free self-laundry machines, good housekeeping, a decent exercise room, and shuttle service to nearby areas

the breakfast was good and it was close to great restaurants for dinner.

room, location, early check in , comfortable room.

good value, free parking, free hot breakfast, pool

furthermore, i must admit the agent that verified the pool was available for the kids was a plus she was excellent

so we came back late, with tired little kids, needing to take naps and the hotel manager, gave us extra time in the room

the breakfast was wonderful and the bed was so comfortable.

breakfast: standard offerings: scrambled eggs, coffee, sausage, cereals, yogurt, fresh apples and

the kitchen in the room

the two hotels- sleep inn and mainstay is awkward, so we use the exterior exits to go to the breakfast area which is located on the sleep inn side of the facility

location/kitchen/breakfast

the kitchenette area is about two feet from the bed

parking

location, price and breakfast.

was really nice and clean like it should and i slept like a baby the bed was comfortable and the breakfast was wonderful i will definitely be back to stay

there was sufficient parking

i especially was pleased with the well lit parking

we ordered pizza and wings from room service and the food was great like from a regular pizza place

i made arrangements to have my room cleaned monday, wednesday and friday i didn't receive room service until friday i left saturday morning i was very

couldn't connect to the wifi

clean room, quality bedding. an excellent continental breakfast.

wifi worked well

pool and workout area, sauna, hot tub were great

stay  i guess just a nit pick  the housekeeper, forgot one of our glasses on our wet bar but everything was clean and nice  and i didn’t use any of the glasses so didn’t bother

gym is a big disappointment

view outside room window was the pool and had to listen to kids screaming for hours

guess the only thing that was an issue was the pool it was super hot in there and when we got to are room we had a rash was very itchy so we

amenities - pool, really nice fitness center, large market in the hotel, restaurant, refrigerator in the room

i wish they had a free breakfast for guests.

on-site restaurant is bar louie which is very nice and open late

the breakfast in a paper bag is kind of cheesy but because of the covid junk

parking lot very full from people going to bar louie however we were able to find a spot

the breakfast could have been better

did not attend the breakfast.

the breakfast was very delicious everything was wonderful we also loved the kitchen

the breakfast area was nice, but it would be good to offer regular white bread as part of the menu

did not have breakfast covid

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

location and the fact it had laundry

laundry room

there is a laundry room on the grounds and restaurants and shopping malls everywhere

the laundry facilities

it has full kitchen

laundry room, and dishwashers in the room with oven in kitchen

could be cleaner. breakfast is scarce.

only negative i can think of was that the trash in a cabinet under the sink in the kitchen had not been emptied from the previous guests

good parking. great laundry room kept clean. vending machine in hotel for snacks and drinks.

the lobby and breakfast area is beautiful

breakfast clean

horrible room service

gym needs updated working equipment and ideally a camera for security

lady at the front was nice and helpful i like that you had a gym but i didn t get time to use it i loved that you had hot coffee when i came in out of the

the room size, the cleanliness, the staff, the breakfast, the pool, the quietness

hotel is very nice and clean , but the pool is very dirty and everything is broken in the gym

the gym

breakfast was delicious beds n pillows so comfortable

another state and this is my second week here, and i haven t been able to wash my clothes in the laundry room

my favorite part was the views and the pool

the complmentary shuttle

room service!

i love the park outside the room for the kids. the pool area and the fire pit.

didn't know that the outdoor pool closed early and the staff member saw that my kids were having soooo much fun so he allowed us to enjoy the outside pool for a few extra minutes

clean, free parking. kids love the walking thru between two rooms.

too many kids

on the sides, people were stripping and drinking liquor from a bottle in the hot tub, screening kids in the pool deliberately splashing everyone in the face and the parents did nothing, i do not

closed no food bo bar no pool no fitness center and price for room very high if you dont offer the same amenities and services the

the staff and the room, loved it. my kids also loved the pool

the bar was also short staffed, i waited over 45 mins

the bar and food

the gym is fine, and breakfast area enjoyable with really nice staff

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

tub had grab bar but not really an accessible room

shopping, restaurants, great hotel bar and great relaxing rooms

right next to the mall and several great bar and restaurant options to choose from

spa services were wonderful

limited access to room service for breakfast requiring 24-hour notification.

kinda pricey and the hotel bar closed early in my opinion

that there is no pick up shuttle from o'hare airport

lots of shopping, golf, restaurants, bars, etc

the room service food was excellent!

the swimming pool opened at 5:00 am. the shuttle service was excellent!

was no microwave refrigerator in my room i had to pay for it also when i got room service i was charged twice for them bringing my food to my

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was trying to come clean our room from early in the morning even though check out is

the swimming pool and jacuzzi were clean warm enough! the staff were exceptional!!

the pool was nice and the outside patio

the pool and whirlpool were clean and comfortable

the gym not being 24hours

the pool area was of particular interest and enjoyed every day of my stay

my kids were kept up by the barking

pool and whirlpool were big

the kids got in and then right out shivering, so that was disappointing for an indoor pool

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car alarms going

shower had good pressure, lots of hot water, a free-flowing drain, a handy grab bar and shampoo & conditioner dispensers (would be nice if they would also add one for body wash)

plenty of towels i like that they were a restaurant and an indoor pool that staff were very friendly

grandchildren enjoyed the pool

i liked how they have a restaurant, bar and gym inside

i would have liked a swimming pool

breakfast is out-of-this

breakfast was hot and had variety. hotel is close to major highways.

my kids relocated from california to illinois for my sons job

pets are allowed. there is no pool. breakfast could be better.

breakfast was just okay the bananas were too ripe with brown spots they need more waffle irons so

enjoyed the space and the kitchenette

place was great from the breakfast to the staff

also, when me and my kids went to the pool it was not over crowded

that it has a kitchen with all the appliances and bed was very comfortable

although i did miss the hot breakfast due to the covid

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer odor to it

pool was nice

she allowed me to stay on and have a late check out when i over slept

thanks to your kitchen staff

guest laundry

no complimentary breakfast

hotel rooms, breakfast

it was also a plus to have free gym access

also no bar where u could get a cocktail

outdoor pool was closed.

the pool to outside was closed

breakfast was great. i liked that three mornings in a row were different varieties of food .

wed night food, good breakfast

too many kids in the pool and hot tub and not enough towels in the pool area

would have to say the fact that if we have our window blinds open it stairs directly into the pool area and partially of the workout room

went to celebrate my daughter's 10th birthday and the gentleman put us right across from the pool

perfect location. pool was big and warm. plenty of parking

the bar was good!!!

that breakfast was cold cold

a special thank you to orlando, our shuttle driver and all the reception and bar staff who were really helpful

breakfast buffet

prices were good, facilities clean, rooms and pool very nice

there was no breakfast offered

i loved and my kids loved it.we love the breakfast ud83dude0b. we come back again and again

cool considering it was during a heat wave 97- 110 degrees outside enjoyed the clean pool and breakfast was good thursday and friday

they also have an inside pool

breakfast was perfect and plenty to eat

the grape jelly on the base of the bed and the kids running in the hall all night!

very noisy and management didn t control the noise closer to bedtime, kids ran up and down the halls from the pool

quiet and clean. delicious breakfast. bed linens were very comfortable.

also, best breakfast ever

friendly service, sparkling clean, cozy rooms, excellent breakfast

the breakfast was very nice, and the hotel is very well kept

it was also close to a very nice la fitness location which had a very nice pool and i could do my running around the offices nearby

room service was incredible

went to spend the night away escaping from my little yoing kids because i am a burnt out mama

beds and pillows, great shower, quiet, great jazz in the bar, nice community feel, able to dine in bar listening to live jazz

shoutout to the valet staff who were brilliant, and valet parking is complimentary!

room service prompt, friendly and food was delicious and beautifully presented

has a separate kitchen/living/sleeping/bathroom areas in a compact space

pool was good but it was a little cold,i was hoping for it to be warm also i was a little sad that

felt like home away from home, room was perfect, mini kitchen, to the living space to the bed and 360° tv stand that’s was a plus

cleaningness, amenities, location, the continental breakfast is the most exciting part!!!!!

had red stain at head of bed, restaurant/bar was closed due to staffing issues, gym was not ventilated and very hot, no outdoor pool or hot tub (only indoors), housekeeping was

onsite bar and dining was closed due to covid.

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

hotel food and bar service very

well to no fault of there own but because of covid the bar was not open

just that the bar wasn't open lol

the bar restaurant i was expecting to be a actual dine in restaurant was very unhappy with type of

and bar would have been better

the atmosphere was nice. the kids liked the pool and the gym

pool and hot tub water are checked daily and pool area is always clean

hotel with gym and outdoor pool (seasonal)

no drinking glasses, no coffee machine, no laundry bag and no breakfast

i was happy with the location, and the laundry facilities and it was pretty clean.

i would like to see a bag to carry dirty laundry in when we

breakfast was okay.

including a couch pull out bed that their boys thought was the greatest along with pool and breakfast

loved the friendly staff, the small gym and the pool with jacuzzi

maybe a laundry soap vending,but otherwise my staycation was great

laundry on site was useful

parking lot, plenty of space

staff, afforable price, free breakfast, pool

location, price, pool & jacuzzi available, and hot breakfast every morning!!!

t see below)

the pool was small but it worked the kids still had fun.

breakfast on site

no breakfast

the amenities were great, especially the breakfast and the pool

no juice for breakfast

was continental breakfast every morning between 6a-9a

been great: the staff, breakfast, the gym

restaurant and bar on site .

close to slot of things. the bar tender was great and we had fun.

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

i liked the location and the gym area.

the breakfast was a full continental, and it was convenient having free wifi/parking/breakfast close to chicago

big lot. comfortable rooms. fridge & microwave. laundry.

great food da pool was great

issue is they dont have room service for water and stuff and we have to come down all the time

the night stand, very sketchy activities were going on cigarettes butts everywhere outside the fitness center was nasty and a joke the breakfast was ok the toaster didnt work the microwave didnt

the kids loved the pool and weight room

great breakfast, clean rooms, quiet.

good parking and breakfast

the room was spacious. tv was upgraded for internet. breakfast has a lot of good choices.

my grandbabies loved the pool and the breakfast

plenty of parking, comfy bed i could go on and

elevators did not work, i was there for 4 days and three nights and they served the exact same breakfast each day

it was a standard hotel hot breakfast, just what you need in the morning.

breakfast was great

free wifi in my room and everywhere in the building!

no room service

the amazing breakfast buffet

only thing that i didn't like was that on the hotel website they said there was room service but there really wasn't but it was okay and the staff was great

bath tub type shower and gym hygiene

so i picked this place primarily bec of the pool so my kids can swim

did not have breakfast, i had to rush to the airport

limited breakfast choices

more food options for breakfast.

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

there were crumbs on kitchen floor and bathroom could've been a cleaner , the counter

breakfast was lacking for a hotel in this price range,

i like the full kitchen and ample space in the room.

room with a kitchen including a full size fridge, electric range, and microwave

should not promote a free breakfast because it's only coffee and instant oatmeal packs.

pool area wasn't clean at the time of the opening of the pool - kids clothes and dirty towels were all over the place

we use the shuttle service to the airport, the driver was awesome

great breakfast

asked about towels for the pool and was told one per persons yet there were no towels at pool and kids yelling at

the shuttle ride was terrible and the driver scare the kids

location was decent. only a quick trip with my kids to see a concert but all was well.

welcoming and profesional , we were checked in quick and easy, and i'd like to give kudos to the breakfast server maria whom was awesome , she was very attentive and profesional and always made

the pool and hot tub were very clean and rather spacious

the shuttle situation

i loved the pool the breakfast was good the shuttle service was great.

breakfast was outstanding and pool was clean and not crowded

kids indicated the pool was ok

nice sized pool and rooms

my kids loved the breakfast variety

i traveled with kids and this place was an excellent choice

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

lots of parking for free

the bar in the lobby made some great drinks

nice pool area, friendly staff. only a 30 minute drive into the city.

location, great pool.

kids loved the pool.

nice breakfast spread, enjoyed the hot tub and fitness center

pool way to small for number of guests using it. also, no hot tub.

breakfast and the overall atmosphere

no pool and no breakfast bar

clean - staff was excellent and the complimentary breakfast was very appetizing

cleanliness and breakfast

location and free shuttle to the airport

shuttle was very helpful as they even arranged for me out off thir operating hours

second thing is a shuttle

shuttle when call

motel offers shuttle to airport

gym,laundry

love the breakfast idea also $10 for adults and free for kids

the kids enjoyed the huge screen

location was perfect for me…close to my friends muay thai gym

location and gym

we wished that the cocktail bar was open later in the evening

staff were great, they have a shuttle and the giy will take you snd oick you up as long as its between their business hours

i loved the salt water pool.

i wish your pool would stay open a little longer, other than that it was the best stay ever

the swimming pool is open

good sized room, full kitchen, clean.

only did it have a small kitchen, but they also offered all kitchen utensils, plates, and silverware for free

sparce breakfast

good and quiet environment, having kitchen equipment in other to cook by myself.

having the small kitchenette was a real money saver - the staff at the front desk was wonderful - and the hotel was

pool and hot tub were a hit for both the adults and kids

regret that i dont recall his name) the lobby entrance is very upscale and nice, the pool was great, and our room was comfortable and nice

and dinner menu, as well as bar provided great choices and exceptional service

pool and hot tub were a hit for both the adults and kids

the outdoor space was also pretty nice but someone had it reserved for kids party so we had to come back inside

clean and hosts were so nice . pool was clean and warm .

i wished there was plain scrambled eggs for breakfast, no biggy.

everything! including the food for breakfast!

the most i enjoyed was the comfort of the bed and their breakfast variety every morning

the location was great! the breakfast was good, my kids loved it.

asked for a late check out i was told no check out is 11am no acceptions i was like wow

even has laundry room for guest use

close to bus station and other commodities such as laundry washing, diners etc

close to the airport. great value. clean. nice stuff. laundry on site.

he gave us a late check out so we could sleep

the gym was well equipped and new

comfortable and big beds gym

was ok, but not if you don't have a car, staff was friendly, i liked that they had a laundry i could use to wash our

the breakfast is the morning is filled with choices and tasty

gym facilities

i ordered in room service, which had two extra service charges on it

well maintained, clean. pool and spa in great shape.

location, right off the highway makes it convenient. the fitness room was also very nice.

rooms were very clean, professional staff and the amenities were great, especially the bar area

only issue i had was that the floor of the swimming pool/hot tub area was very slippery

good morning breakfast!!

free breakfast and a fitness room, lots of parking

breakfast could have been better but it was okay

water collected inside to a level of about three to four inches high, stagnant, and it took the pool of water about four to five minutes to drain after i had finished showering

the breakfast is always good

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was still there when i left the next day

laundry machines are not clean

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

laundry out of order

no pool or laundry

basic breakfast, but enough

we weren't able to eat breakfast coz they require mask

a worker went and opened the door for me when she saw my hands full with breakfast

pool, internet and breakfast were available to me

continental breakfast, the pool, and the quickness of the cleaning staff!

summit there for nestle and i wasn t informed that there was a ton of people there making parking near impossible

no breakfast, poor wifi, poor service

nice large room and great breakfast.

e was amazing) had to be a server, bus boy and we couldn t get room service

the parking area was big so we didn t have problems finding a parking lot

times we went to breakfast there was no coffee or hot water

we received free breakfast only thing lacking was no waffle station.

of the front desk talking to us and accusing the kids as to much noise they called the police when there was a lot of kids in the hotel and the 2nd

the kids liked the pool

breakfast above average, service excellent

great location! clean , friendly and a good restuarant and bar -pool

the pool & hot tub were a great addition for the kids

the pool and hot tub were just perfect, room and bathroom very clean and food excellent

the pool area is very nice with beautiful plants and nice staff.

gym

kids running back and forth all night not very. clean old hot tub jets didn’t work

shuttle to airport and full hot breakfast

shuttle picked us up from the airport

airport shuttle was very helpful

very efficient and tasty breakfast

the gym was small but perfectly adequate, we didn t use the pool in the end

room service

the breakfast was decent and there was many food options a short walk away

the breakfast options are amazing! the pool next to the courtyard was great!

our kids loved the pool they didn't want to leave

breakfast was included, and free laundry on site

pool is outside only but clean and nice

breakfast not available due to virus

breakfast was amazing hotel was clean and staff was friendly

was able to work out in the gym each

breakfast was the best

didn't like that we had to leave out of the hotel and walk over to the pool, and spa facility, if there had of been bad weather we would have gotten exposed to the elements, not

my toilet in the first room i was in over flowed and me and my kids had to switch rooms at 2am because there was no staff on duty to fix the problem

the breakfast was excellent. we appreciated the multiple choices offered.

i didn’t realize it until i had an issue when i went for breakfast

it's close to my dad and they have an indoor pool and breakfast

m, pool).

all your travel plans, polite helpful management and freindly staff members provide exceptional room service

very good breakfast bar

great pool. very accommodating staff. good choices for breakfast

laundry facilities worked fine

laundry room was too far away and a little bit dirty with older machines

great service .early check in..great room. value for money

not find laundry??

was able to check in an hour early and there was laundry on site which was inexpensive and convenient

wifi was spotty, other than that everything was good

wifi was very poor

24 hr shuttle.

room service was wonderful and staff were very helpful and nice

gym, breakfast

the complementary breakfast was good, jacuzzi was nice & hot my kids loved it

i did not eat the breakfast but the dining area was very nice and clean.

the swimming pool was a big hit as was the gorgeous breakfast with a great waffle maker

pool need to be cleaning or a little maintenance, also the dining area is to small, this hote has a

i like the big space to have breakfast. the menu was good, there were good option for kids.

to the pandemic breakfast was canceled but everything else was perfect location quiet so that was awesome as

nearness to airport, friendly/helpful night guest clerk, comfortable bed, free parking.

and quiet, laundry machines easy to access and functionally good

in a party of 2 adult females and 3 kids obviously it doesn’t belong to me

wifi, super helpful staff and very convenient airport shuttle

room and laundry

room is spacious and the 24h airport shuttle service

away from hominess, free business center and laundry facilities and in room laundry basket, limited food cupboard items chargeable to the room,

having a laundry facility and gym on site was fantastic

location near o’hare, 24 hour shuttle, friendly staff.

in the guest area (gym laundry food) was stocked after a breakfast rush and i was starving

the kitchen

the workout room and being able to do our laundry was great

nice facilities - laundry room, gym

gym

kitchen in room with full size fridge, microwave, sink, 2 burner stove

kitchen only

nice looks and room have a kitchen.

they have a kitchenette with no pots, pans, silverware or paper towels

staff was awesome!room was warm and clean. room service was great and affordable.

gym, pool, food not great...

gym was decent, but again showing signs of wear

the kids really liked the pool.

the bar and bar food was good and the airport shuttle worked fine for both pickup and return to the

12 o'clock check out also the great breakfast

delicious hot breakfast and beautiful pool

but i was disappointed there was no oven as in other full kitchen rooms we've stayed in

past 2 times i've stayed here, some families let their kids dominate the pool area, screaming, running, and throwing balls at everyone, making it unbearable for other

the breakfast had little to offer for those eating a plant based diet.

go there super early at first the front desk girl was going to charge me the extra fee for early check in, i

rich breakfast, nice shuttle service.

a lot it did the job i presume paper plates and plastic cutlery is normal bar was not very well stocked

breakfast was great and great choices

the staff was extremely helpful when we checked in and let us know right away the pool was under construction, but that we could use the adjacent property if

and bathroom in a separate room the kitchen and living area

the kitchen having an oven

pool and free breakfast

love the breakfast and room layout with a separate bedroom and living room with pullout couch.

pool and breakfast

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

had a spacious room and the staff was understanding and pleasant even allowing us an early check in

kind staff, clean hotel, and excellent breakfast

early check in

breakfast included in a warm and down-to- earth environment with kind and helpful staff

the breakfast and cleaning

nice hot tub/pool area! room was clean!

they provided a crib and a first floor family room near the pool for us

hotel staff were great, but this hotel is not super close to o'hare even though they offer a shuttle

the pool needs to be heated

facilities and cleanliness of the hotel shuttle bus service to airport

next to my favorite gym

that), good hair dryer (don’t find these in a lot of places), nice indoor pool, good gym, good food prepared by maria and another kind guy, kind staff and very close to malls (with

it was in close proximity. there was an indoor pool. the price was right.

family friendly hotel with activities for kids in mind

no hot tub by pool