they also have an inside pool

used the laundry facilities but the dryer wasn t working properly and took over 5 times to dry clothes and

the wifi was less than simple to hook up to and after 4 adults were unable to connect, we gave up

the kids out of there room yelling and screaming

they were fixing the parking lot but for the most part, parking was fine.

quiet and clean. delicious breakfast. bed linens were very comfortable.

breakfast was amazing! the room was so comfortable i really didn't want to leave!

nice staff. breakfast offerings were great.

it was also close to a very nice la fitness location which had a very nice pool and i could do my running around the offices nearby

breakfast was way above most hotels, offering made to order omelettes, pastries, waffles, fruit and

didn't know that the outdoor pool closed early and the staff member saw that my kids were having soooo much fun so he allowed us to enjoy the outside pool for a few extra minutes

the inside pool was ok just super full of kids splashing and jumping and had to be cleaned more than once and shut down the 1 night we stayed

the parking situation could have been a bit better.

clean, friendly, great location, great pool

price was great for such a nice hotel with a pool!!

not get in pool due to a lot of kids in pool

too many kids but that's ok

btw, breakfast was good too

like to pay for extended wifi to stream videos

due to covid the pool wasn't open, which is understandable.

the spa and pool was a plus

pool was big and warm

the spa was

it was kids and dog friendly as well

pool filled up with unruly kids on weekends

staff was very friendly. our daughter loved that the pool was inside/outside connected

nice grill restaurant in lobby area, nice breakfast area too

pool facilities were wonderful, but we did notice that the pool floor (bottom of the pool inside)

is no outside patio sitting area and the way the pool has the closedown side it makes it look a little disgusting

breakfast had to be downstairs. and our room was a bit nippy at night.

good breakfast, comfortable bed and spacious room

didn’t make it down for breakfast but friends enjoyed it. my room was exceptional

chairs at kitchen counter … uncomfortable to sit on to watch tv … limited handicap parking

pool area needs vents the chlorine was very strong and the remotes in the rooms need changing

breakfast was excellent & sitting room with murphy bed & small kitchen was great

kids loved the pool

everything else was amazing. the rooms are so nice the pool was nice. staff was amazing.

we had two disappointed kids, but we were able to book with hyatt place last minute for less

breakfast coffee area small but great selection

the staff also very efficiently solved a food service issue for sunday breakfast

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

lots of parking for free

the rooms are nice. there is a gym.

that the bar and restaurant attached to the facility closed at 10pm

rooms were nice, would like to have families with kids and adults only floors separate.

gym is ok, but crammed there is nothing around the breakfast is neither healthy nor tasty (or is it

the gym could use more weight equipment.

room was very clean we went to order room service and they no longer offered that from the bar louie downstairs other than the quickest

pool, easy access to plenty of restaurants and other entertainment locations, and cleanliness.

or 2am)

that bar was right down stairs

great amenities, restaurant, bar louie, pool, fitness center.

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

the facility's bar and snack shops still closed but this is a great spot for a business traveler

small bar inside

no pool yet but we were told they are building a new pool

i like the pool the best

they advertise the gym in the hotel, but in fact, that is one small room, with just a few things to do very pure

requested late check out for 1 hour which helped

staff is always friendly and free hot breakfast

the two hotels- sleep inn and mainstay is awkward, so we use the exterior exits to go to the breakfast area which is located on the sleep inn side of the facility

breakfast: standard offerings: scrambled eggs, coffee, sausage, cereals, yogurt, fresh apples and

the breakfast area was clean, and the staff were nice

breakfast was fine but the location was ok no problem

location/kitchen/breakfast

get more towels for the 4 people in the room so we had to wash up with just soap due to no laundry staff 2

breakfast eggs

location, price and breakfast.

there was sufficient parking

room and bathroom overall clean hotel great location decent to go breakfast a lot of parking

hotel had laundry facilities

the pool wasn't open at all during our stay and my kids were really looking forward to swimming.

the property was clean, staff was efficient. my kids loved swimming.

lack of laundry units on site

the breakfast area could have been kept cleaner. the tables were never bussed as people left.

the bar restaurant was great

the staff and the room, loved it. my kids also loved the pool

clean, free parking. kids love the walking thru between two rooms.

there was nothing not yo like although there could be a washroom in the fitness center

the bar needs to hire a second bartender. it was too busy for just one.

they even have free washers & dryers for guest laundry

loved the free laundry and gym facility

very friendly staff, clean, and comfortable. kitchen is nice..

disposal wouldn't work and kitchen sink backed up but strangely there is no maintenance staff on weekends, so we had to live

could be a few more handicapped parking spaces

the kids enjoyed the huge screen

location and gym

love the breakfast idea also $10 for adults and free for kids

gym,laundry

location was perfect for me…close to my friends muay thai gym

it was very quite and clean bed was comfortable breakfast was good

the breakfast area was nice, but it would be good to offer regular white bread as part of the menu

amazing staff, breakfast, all around just a great hotel

thank you so much rebecca also the kitchen had a full stove-oven and broiler included

quietness cleanliness the setup of the room with a kitchen bed was great elevator was fast there was a great work station to do my study

the only thing that was disappointing is the pool broke right before we got there

as a parent that makes their kids rinse off, it was difficult to use

did their best to provide early check in

pool was closed

fitness center had funny smell

great kitchen and laundry.

breakfast was not conducive to gluten and dairy free diets.

it had a kitchen and living room. plus their staff were very helpful and friendly.

lack of laundry items available for vending.

bed was very comfortable, the kitchenette was a surprise to me

the room kitchen was nice. i liked it for sure.

the apartment style rooms made us feel very comfortable as there was a bunch of us, plus kids, plus dogs

only thing is the counter in the kitchen area wasn’t as clean as it could have been but since it’s still a pandemic i had lysol

the breakfast was exceptional we loved our sty so much we stayed another night

friendly staff and nice pool area

staff,the location, free wifi, free good breakfast, free breakfast

comfortable bed, early breakfast, late checkout at noon!

room service only after 3

it was great there was a gym, it was just a bit small and the elliptical panel was worn out

breakfast was not up to par!

it was about an hour to get downtown. the pool keycard reader didn’t work

the breakfast was awesome

no pool and no breakfast bar

i love the fact that the pool was open and i felt safe

staff friendly, room clean and breakfast was very good.

a special thank you to orlando, our shuttle driver and all the reception and bar staff who were really helpful

gym open 24/7

breakfast was excellent and available early in the morning

restaurant was closed. no room service.

wasn't working for room service or any other service we reported that

i really liked the gym with 24 hour access

had spoke to someone at the front desk about a late check out and had confirmed the time

the gym was decent

el tapeo restaurant was amazing and room service breakfast was delicious.

of room service extremely helpful during my stay very professional and knowledgeable

the pool was kid friendly, and the workout room was great too

didn't use the pool it looked

breakfast should have been included

nice that there's a bar in the lobby (though we didn't use this)

microwave in the room and breakfast is not included in room price but was given a great deal by the host at the front desk

only did it have a small kitchen, but they also offered all kitchen utensils, plates, and silverware for free

having the small kitchenette was a real money saver - the staff at the front desk was wonderful - and the hotel was

good sized room, full kitchen, clean.

was great kitchenette were very nice hotel location perfect my only complaint is not the hotel its humans

kitchen was wonderful

shuttle from the airport would be great

also ordered room service and wasn't told i had to pay with cash until food arrived

paid extra to have breakfast included but because i needed to use room service, i got nothing for it

the room service food was excellent!

the dining room and bar area was extremely nice

everything especially the room service it also was excellent!

the hotel was easy to find with plenty of parking

only downside was in the morning the parking lot was a bit slippery even though it was coated with salt

the room service was prompt, courteous and delicious

room service was available for everything including drinks and breakfast

i would like to see a bag to carry dirty laundry in when we

no drinking glasses, no coffee machine, no laundry bag and no breakfast

i was happy with the location, and the laundry facilities and it was pretty clean.

the bathroom was a bit bigger and that there was room service for dining

the pool & hot tub were dirty. both need to be drained & clean, especially the hot tub.

room service was great

pool and hot tub were a hit for both the adults and kids

pool hours are reserved this is a plus

the location the price the huge tv the exercise room the pool

the omelet bar was a very nice feature

the breakfast was awesome! devin the bartender was very friendly and the gym was great.

the very functional rooms the free breakfast

stayed one night so didn’t have the opportunity to use other facilities such as gym, pool and bar (closed at 10pm)

front desk svad was rude and the amenities closed too early the pool the laundry the work out room closed at 8

the breakfast is the egg without salt and the meat is very salty, the pool is very small, the gym is very old

breakfast is fabulous

great breakfast and location

the room size, the cleanliness, the staff, the breakfast, the pool, the quietness

there is a laundry room on the grounds and restaurants and shopping malls everywhere

location and the fact it had laundry

the laundry facilities

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

laundry room

room service was great.

had to ask for room service daily

the gym is fine, and breakfast area enjoyable with really nice staff

short stay so didn't make use of many of the facilities other than the gym which was good

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

place was just amazing from security to the cook to the room service to the front desk clerk

i traveled with teenagers and they really enjoyed the pool and the safety of the hotel

room service

room was nice, staff was friendly, pool was warm... location was perfect for us...

the pool room was a little small but nonetheless very relaxing.

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

no grab bar in shower. hand soap too small. soap in shower mounted too high.

hotel food and bar service very

the service was excellent, the bar poured good drinks and the room was immaculate

well to no fault of there own but because of covid the bar was not open

the first night i really had my doubts about the place-crawling with screaming kids, and cops going in and out

plenty of parking and good water available in the gym and pool, which were also nice

kids ran the halls till 11 pm. noisy.

pool could have been open when we returned that night but, it was expected to be closed at 11:30pm

needs a bigger gym!

breakfast in a bag. stale muffin and expired yogurt

woman at the pool was playing loud obscene and inappropriate music

on the first floor right next to the workout facility and right around the corner from the pool great location

clerks was polite and everything was clean beds was comfortable i also like how the parking was set

loved that the gym was right across from our room and our morning breakfast was just around the corner inside the hotel

arriving at 3am with 3 kids the staff went above to help us get settled as fast as possible

big and clean. heated indoor pool.

no free breakfast

ask for a room on the parking lot side

shower wasn t clean, and neither was the gym, unfortunately

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room which was very nice and the staff helped us locate them, the breakfast was good as

the breakfast and your gym.

wish breakfast wasn't so early and ended so quickly

the breakfast is the morning is filled with choices and tasty

the gym was well equipped and new

then once i moved to another room there were kids running up and down the hall all night, like a stampede

family friendly hotel with activities for kids in mind

the scenery the bar the pool table everything

very quiet, very modern, nice to have a shuttle service to golf course,

no hot tub by pool

location and gym was nice

additionally, your website advertises a gym, which was not functional or open while we were staying

fish, pizza, chip, burgers were good in the bar area

been great: the staff, breakfast, the gym

clean property and rooms, bar and restaurant on site.

was continental breakfast every morning between 6a-9a

a hot breakfast would put the establishment over the top!

the breakfast

the grab and go breakfast was also a nice feature

to go breakfast

liked it had free parking and close to shopping in the same

the tv did not connect to wifi travelled with children could not connect my neflix

breakfast, good staff but far from everything, but shuttle to airport available clean,but no room

plenty of parking, comfy bed i could go on and

and my daughter had crumbs on the floor we stayed 2 nights with no room service i said i asked about room service the first day and was told their was non i said if i

when allowing customers to book for some big school event they should find a way to keep the kids away from customers

my kids told me that someone said room service and opened the door

was very nice, room was clean, beds comfortable, the pool and hot tub were wonderful

pool and hot tub were great!!! location is great

bar area was open when we got there late, kids were happy with the pizza and wings

swimming pool was perfect

clean and close to airport. good breakfast. clean rooms friendly staff

spa jacuzzi tub in the room

free breakfast ud83dude0dand free parking

the room was really nice and loved the spa tub!

water collected inside to a level of about three to four inches high, stagnant, and it took the pool of water about four to five minutes to drain after i had finished showering

nice breakfast and courtesy of the entire staff.

good breakfast bar

bonuses: hot breakfast, which was good

breakfast could have been better but it was okay

i ordered in room service, which had two extra service charges on it

well maintained, clean. pool and spa in great shape.

well maintained, clean. pool and spa in great shape.

room service lots of restaurants within walking distance easy highway access

pool was available and everyone was extremely nice

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was still there when i left the next day

laundry out of order

no pool or laundry

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

keep clean in hall and laundry is very flithy

kids running on the floors all day and night keys not working to room poor lighting in th

pool and hot tub water are checked daily and pool area is always clean

room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me and kept asking what that noise was , ask front desk to do something about it and they

the atmosphere was nice. the kids liked the pool and the gym

hotel with gym and outdoor pool (seasonal)

room, amenities like free wifi, pool and fitness room, business center where i was able to print my documents at no cost, hot breakfast with

also the pool was empty for the 3 days i was there

free breakfast internet parking lots of places to dine in surrounding area

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry equipment

the pool area was nice and clean and very

i ask for an extra glas cup they say they does not have extra and i want the bar guys to open a botle of wine thay say there was a charge of teen dollar for me to pay but i and

pool was nice but cold; no hot tub

great location. parking was easy. kids enjoyed the pool and we always love breakfast!

free parking and spacious room

room, smaller then downtown location though nice front desk staff good pool

good breakfast, great room with comfy beds, kids enjoyed the pool. we had a wonderful stay.

laundry service was free so that was very nice

breakfast was outstanding - high quality and good selection

cleanliness of the room, the amazingly comfortable bed, and the above average breakfast

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

hot tub was colder than the pool

breakfast

laundry on site was useful

the kids loved the pool

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

the gym was small but perfectly adequate, we didn t use the pool in the end

no room service for a 3 day stay

room service

the pool and gym are in a hallway with hotel rooms

i did not have access to the pool or gym or lobby

guests that checked in friday night were loud and let there kids run up and down the halls til all hours of the night

it was very friendly and clean the pool and hot tub was clean

the pool area was very clean and the hot tub was wonderful

staff, afforable price, free breakfast, pool

big-it's basically a kiddie pool, measuring 4 ft at the deep end and comfortably fitting maybe 6 kids at once

great service .early check in..great room. value for money

laundry room was too far away and a little bit dirty with older machines

not find laundry??

laundry facilities worked fine

was able to check in an hour early and there was laundry on site which was inexpensive and convenient

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

staff was great but never told us til checkout we had room service

strong wifi

the fitness center and pool are small but it's a bonus to even have either let alone both

location, breakfast, room everything was great.

scramble eggs at breakfast are real, not soppy wet powdered add water junk

pool needs a adult time adults who pay to relax can not enjoy swimming with kids yelling jumping in as a paying adult i wanna be able to relax and enjoy my

pool need towels

listed amenities i thought this had a bigger kitchenette

the pool was closed.

not a huge amount of choices for breakfast, but it was good enough for a budget hotel

breakfast no good

there was no breakfast as advertised

were kids sitting running playing laying and talking on the phone in the hallways and in front of the

we arrived after midnight and my kids were thirsty, we asked for water they said they don’t have

has changed what breakfast use to be, i understand, we went out for breakfast i appreciated late check out when my

bigger pool

breakfast, location, cleanliness everything was great

very ckea. friendly staff. very good breakfast.

they have a pool and decent work out area which i never got around to using

place was absolutely spotless from the linens to the lobby breakfast was good the staff was very friendly and

clean, spacious, comfortable beds and breakfast was amazing!

great staff, clean place, really good breakfast. felt very comfortable being there.

breakfast was very nice

heads up the pool was closed

the kids loved the inside pool and the hours

last minute reservation turned out great. large room, decent shower good breakfast

good gym.

breakfast was great

we started staying at springhill because of the very friendly staff, clean rooms, breakfast and location

the large rooms with kitchen area.

the pool and spa were not open, people should be able to request to have an appointment and a certain

small crowded pool area. no hot tub.

breakfast ends early

the pool was a little warmer and there was coffee offered throughout the day or for check-in

on prior reviews we chose this motel for my husband to stay in after a golf outing - location, budget friendly, convenient and it was extremely clean

clean and close to cog hill golf

had a golf outing and wedding reception and this was perfect location

was very clean, smelled great, felt upscale, had made to order breakfast, a fitness center, a pool, and was located in a safe area, surrounded by easily accessible shopping plazas and

love the fact i was able to do a early check in because of my flight ud83dudeebcame in earlier than i expected the teller was very

pool cuudve been larger

pool and hot tub a little dirty

pool was down

the room decor. the fitness center, the breakfast

breakfast was ok, it im not really a breakfast eater

breakfast choices were terrific and included hot and cold choices as well as smoothies

the breakfast had a wide variety of options and the eating area was roomy

they had pictures of a hot tub in the swimming pool area but there is no hot tub at all

breakfast wasn't so grand with a lot of variety

hotel offers free breakfast in the morning and there was only coffee and tea available

limited breakfast choices

no breakfast, even though it said was included. there was no breakfast offered

did not have breakfast, i had to rush to the airport

pool wasn't open & no breakfast.

could be eggs, meat for breakfast

the pool

everything was clean the bed was great we missed breakfast because we slept so well

on your right is the breakfast nook

having a restaurant and bar was very convient, especially for breakfast.

seriously a drink at the bar would have gone a long way as a courtesy, but truly no one responded at all

facilities, including gym were better than expected and loved how spacious bathroom was

sometimes it was a little noisy with the restaurant and bar down the hall.

the upstairs bar was very nice and the lobby living room was lovely

kitchen

also, it is good idea to include a toaster in the kitchen

full facilities of kitchen appliances.

items for the kitchen were not available and one day toilet paper was not available

very clean facility with complimentary breakfast

laundry service machines very old and dirty, staff in the front office very unfriendly, cleaness of

lack of breakfast food selections.

did not attend breakfast

new laundry and dryer machine, better breakfast, and more cleaness of the rooms, friendly staff in tve

management only offered 2 out of 4 nights refund and refused to take care of luggage and laundry

location, breakfast was good.

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

onsite laundry! great breakfast!

free breakfast was delicious & my kids loved the waffle bar

the lady at the front desk went above and beyond to make sure i was able to receive and early check in

breakfast was good

liked the pool and patio area

pool area was very clean & plenty of towels

huge swimming pool, hot tub and sauna tons of chairs around the indoor pool to sit in also plenty of towels in

with kids, that was the most horrible part

the kitchen part of the room is the best

nice facilities - laundry room, gym

nice kitchen with everting is needed

my favorite favorite amenity was the gym

the laundry machines were free, the grounds looked well maintained

my wife loved the breakfast

breakfast was ok, very good chocolate chip cookies and the room was very clean and hotel was

decent decorated for the holiday season and loved the pool

nice outside buildings free parking quite gym u can do a full body workout in

i would like if the breakfast hours could be later.

the price, free shuttle to the airport, and the staff.

motel offers shuttle to airport

airport shuttle. nice driver

shuttle when call

who helped me at the front desk was very nice, and offered to waive the early check in fee

the kitchen was fully equipped

12 o'clock check out also the great breakfast

wasn’t aware that the pool area was closed and had booked 2nights and the kids couldn’t go swimming

guy came and put chlorine in the pool while we were swimming

suite as the bedroom could be closed off; the walk in shower, large kitchen area with an area where we could play cards

our children loved the 24/7 gym

good food, fruit was fresh and the bar was kept clean, tidy and fresh

amazing rooms and nice gym

there was a pool, but i did not see a hot tub.

the lobby had a bar that served both coffee (starbucks), pastries, juices, and cocktails until midnight

breakfast was excellent

great breakfast, very very clean rooms, comfortable beds and pillows

room was clean, bed was very comfortable, staff was nice, pool was open

the shuttle ride was terrible and the driver scare the kids

was some type of dirt ring around the pool, it might need to be cleaned a little more aggressively