location and has a pool.

a worker went and opened the door for me when she saw my hands full with breakfast

basic breakfast, but enough

breakfast

spa worked well. general room cleanliness was good. bed comfy

was able to have an early check in time and the breakfast was good

cookies in the lobby, the late check out time and long breakfast hours

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room which was very nice and the staff helped us locate them, the breakfast was good as

the breakfast and your gym.

was ok, but not if you don't have a car, staff was friendly, i liked that they had a laundry i could use to wash our

customer service and everywhere was so clean. their breakfast is good

clean, great breakfast, nice staff, free parking and 10 minutes from midway!

the lady at the front desk went above and beyond to make sure i was able to receive and early check in

breakfast was good, loved the location

free breakfast was delicious & my kids loved the waffle bar

not a huge amount of choices for breakfast, but it was good enough for a budget hotel

breakfast can be much better and the coffee

breakfast was horrible, the kids wouldn't even eat it

there was no breakfast as advertised

i enjoyed breakfast clean and well done and put together

the outdoor space was also pretty nice but someone had it reserved for kids party so we had to come back inside

with me for my cash deposit because i lost my debit card and on my last day they approved my late check out of 12 noon

provided me an early check in accommodation, they worked with me for my cash deposit because i lost my debit card

the bathroom was a bit bigger and that there was room service for dining

it's only 20 min from home, it was the perfect place for our mini vacation for the kids to enjoy some pool time

clean, spacious and laundry facility

nice kitchenette for families. good breakfast.

after a night celebration, it was wonderful to wake up a little later and still enjoy the pool

very clean, comfortable bed. breakfast was great.

the breakfast was done very well for covid

the pool is way too small and there is no hot tub!

cleanliness and breakfast

breakfast and the overall atmosphere

it was about an hour to get downtown. the pool keycard reader didn’t work

the hours of the pool and the breakfast

00 a day for breakfast for myself and the kids

clean, great linens and pillows...bed very comfy. i so appreciate the shuttle service to midway!

my two small kids asked the wife and i what that smell was

lkied the gym, the pool and access to a sports bar

price, kitchen, dog friendly

was great kitchenette were very nice hotel location perfect my only complaint is not the hotel its humans

breakfast muffins were hidden behind the desk when i checked out

the breakfast could use more variety such as pastries and bagels.

not many amentities and breakfast was granola bars

clean, easy location, had a shuttle to midway, security in parking lot

i was able to use the pool for an hour and although not as warm as i had hoped it was nice to have it 'booked' for just

convenience to airport, swiftness of shuttle, front reception friendliness

i liked the large rooms, comfy beds, excellent service and top gym.

location and airport shuttle

convenient airport shuttle; fabulous dining at the copper fox

breakfast & my worse thing was when we was sleeping one night fire alarm start sound my wife & kids really scared, i probably never use you guys

roomy, nice bathroom, room service, glass glasses.

location and shuttle to the airport

airport shuttle is a huge plus

the shuttle was very convenient

the hotel for the most part was very well kept and the shuttle service to the airport was very quick and much appreciated

i called to do an early check in at 11am

ich serves all the major brand hotels in the area)runs constantly & was perfect

the shuttle

shuttle service was phenomenal, gave us a deal on parking upon arrival

24 hour airport shuttle

arrived about 2 am with several kids

breakfast was ample ,the pool hours great

close to many restaurants if you wanted to eat out and free shuttle to and from airport if needed

room, the free shuttle service from the airport, the breakfast

i also enjoyed the continental breakfast as well

the location was great. i didn't go down for breakfast.

location, convenient shuttle from and to the airport, clean rooms and hearty breakfast

awesome hot breakfast

clean, kitchen in the room, nice staff, great breakfast.

i liked everything from the rooms, the basketball court to the swimming pool, it was nice!

5 min travel to midway airport, shuttle to airport, super breakfast, hotel was neat and perfect

all of the facilities that were usually available were closed and no one was allowed to use the gym or the swimming pool when the temperature were scorching

at was empty) and one in the kitchen

no, the hotel was nice,shuttle was on time, room was quiet

arrive super early and the staff was able to accommodate early check in which was a huge blessing i was very

hot coffee 24/7, free shuttle to the airport which saved us a $35 uber

kitchen staff were courteous

easy parking, good breakfasts, polite from check in to housekeeping.

no grab bar in shower. hand soap too small. soap in shower mounted too high.

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

onsite bar and dining was closed due to covid.

hotel food and bar service very

well to no fault of there own but because of covid the bar was not open

breakfast should have been included

breakfast was not free.

staff were friendly and breakfast was good

we used the gym and pool and were happy with both

i could hear the expressway by way of the wall air venting system. there was no breakfast.

the pool is very small. the water is cold and the room is too hot.

continental breakfast along with many other amenities, including a nice little putting green, gym, pool, and

golf was one green with multiple holes deceiving from listing, pool waster was cool, no pool towels

due to covid the pool wasnt open.

couldn’t use the pool because so many kids

clean, economical, decent hot breakfast, quiet , reliable shuttle, solid internet

breakfast was great

great on shuttle service to airport. breakfast was good. friendly staff. room was comfortable.

free shuttle service/friendly, attentive staff/hot breakfast

all was well! breakfast was a major plus.

very large room with a full kitchen. very quiet room. close to the airport.

and it wasn't no oven with kitchen just stove top an microwaemail an no jacuzzi

it had a working kitchen with a fridge.

the room was great. it was grab and go breakfast, would've loved some eggs.

clean and spacious apartment, friendly staff not bad breakfast, which is included in the

free parking free breakfast

the wifi is good

a friendly welcome beautiful room, friendly staff, great breakfast.

breakfast or pool or fitness room and you should be given an coupon for price reduction

and my daughter had crumbs on the floor we stayed 2 nights with no room service i said i asked about room service the first day and was told their was non i said if i

it states, that this location has free breakfast, but it didn't

00 for a candy bar that the desk attendant told us was $2

didn't like that i had to pay for my breakfast

i also had issues there shuttle not being at the correct pick up location at the airport and the shuttle start running at

beds were really comfortable and chuck the shuttle driver was very nice

no continental breakfast, no computer room (business center), no pool

what i paid at motel 6 i paid for the ramada that was exceptionally clean and indoor pool only the ramada was

me and my wife got asked to leave the lobby after sitting down for 5 minutes or so waiting on our laundry, the manager phoned the receptionist and said “it looks bad” for paying customers to

she was very kind and helpful and even got us an early check-in as we were coming in from mn and arrived earlier than we expected

was great if anything it sucks that all the amenities were closed because of covid no swimming pool you can even use the

restaurants, room service, a variety of different rooms, and being in the hotel you feel like you re in a

room service was incredible

everything especially the room service it also was excellent!

comfy beds and the room was quiet. friendly desk staff. ample parking.

beds and pillows, great shower, quiet, great jazz in the bar, nice community feel, able to dine in bar listening to live jazz

at the bar were great, bed was comfortable, king suite was designed very well

the breakfast was awesome! devin the bartender was very friendly and the gym was great.

only the runny oatmeal. otherwise, the breakfast buffet was great.

the omelet bar was a very nice feature

the pool was great and bigger than i thought it would be

also, best breakfast ever

quiet and clean. delicious breakfast. bed linens were very comfortable.

breakfast was amazing! the room was so comfortable i really didn't want to leave!

it was also close to a very nice la fitness location which had a very nice pool and i could do my running around the offices nearby

fitness center and ice machine in the lower level

i didn't like the fact there was no continental breakfast.

large trucks were taking a majority of the parking closer to the doors taking up multiple spaces and blocking views for backing out of parking

entrance, 2 handicap parking spots across road, but cement stairs, no railings

the grape jelly on the base of the bed and the kids running in the hall all night!

free breakfast and parking. indoor pool and gym.

the most awesome thing of carlton inn was the shuttle service and proximity to mdw

breakfast was delicious and the staff is

make my visit great, had maps for trains and city to find my way around town,they even have shuttle to train depot,menus for places to eat,room was very nice and quite,overall very nice place

shuttle service bonus

breakfast was fresh and had nice variety

been great: the staff, breakfast, the gym

restaurant and bar on site .

location and gym was nice

close to slot of things. the bar tender was great and we had fun.

additionally, your website advertises a gym, which was not functional or open while we were staying

elevator, and i wanted breakfast to last a little longer on the weekend, since people like to sleep in a little longer

breakfast was great!i

room was clean and bed was comfortable breakfast was nice

they explained how breakfast worked and about the amenities that were offered

the fitness room was not kept; towels not available; no water; no weights to use; no tv remote

the grab and go breakfast was also a nice feature

no breakfast

the breakfast

to go breakfast

a hot breakfast would put the establishment over the top!

the wondering of random people near the parking lot

no parking because most of it all blocked by construction dumpsters and vehicles

parking close to your room

lots of parking for free

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

the spa and pool was a plus

setting, beautiful grounds, fantastic pool - seriously the best pool i've seen at a hotel in a long time

great pool, great amenities, great location.

sauna and gym were great

the lounge, bar and fireplace were wonderful

gym,laundry

love the breakfast idea also $10 for adults and free for kids

location was perfect for me…close to my friends muay thai gym

location and gym

the kids enjoyed the huge screen

that it has a kitchen with all the appliances and bed was very comfortable

everything was nice, the kids had a wonderful time

much chlorine in the pool area couldn't enjoy it my eyes were burning and my daughter's was

we woke up and had breakfast which was really good

roomy it’s different things to do for adults an kids it’s a great experience to do to get away we’ll be coming

is located in a great area, just steps from other restaurants, shops and bars

attached bar was also good with a good menu

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

in-house italian restaurant and also a popular bar & grill

on-site restaurant and separate bar were very nice

had spoke to someone at the front desk about a late check out and had confirmed the time

we did not eat breakfast but the bar service was great! ample parking was available.

kinda pricey and the hotel bar closed early in my opinion

room service was fast.

i really liked the gym with 24 hour access

to use the hot tub, it was full of 10 year old kids screaming and yelling, never got to use it, very disappointed, how about adults hours for that

helpful desk and bar staff

the staff and the room, loved it. my kids also loved the pool

on the sides, people were stripping and drinking liquor from a bottle in the hot tub, screening kids in the pool deliberately splashing everyone in the face and the parents did nothing, i do not

also went to the bar

room service and breakfast

that there is no pick up shuttle from o'hare airport

shuttle is limited and wasteful

the lettering on the wall, the jacuzzi, the air conditioning in the gym, the drooping drywall in my shower)

the wifi was decent and allowed me to do remote work

i thought the bar would be open for new year's eve but it closed at 3:00 p.m.

we used the hotels shuttle everyday we were there and all of the drivers we so friendly and super helpful

there aren t any jacuzzi tubs at this facility anymore. i wish there was room service.

in room that's not good wifi was confusing

there was a large amount of guest noise on the hallways.(kids)

attentive waitstaff at restaurants and bars, hampered by unclear seating protocol and kids at a bar

huge parking lot and easy to check in & out

we also like the furniture in lobby area connecting to the gym

i liked the grounds, bed, pool, game room and the bistro was cozy.

the hotel honored my request of a high level and a golf view

the pool was nice and the outside patio

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

nice room very clean. the pool was nice also oh and the breakfast was outstanding

the pool room was a little small but nonetheless very relaxing.

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

the bar and food

room service was great.

had to ask for room service daily

we stayed three night and they didn t provide room service and the ran out of towels

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

to find, close to shopping destinations, free on-site parking, clean rooms and public areas, free wi-fi, indoor pool, good restaurant and bar, helpful

pool closed and no breakfast maybe off some gift card or discount to make up for breakfast

and offered free breakfast

i wish the pool could have stayed open longer

there was bar louie downstairs

the parking was free, free breakfast, and a kitchen inside the room

the two hotels- sleep inn and mainstay is awkward, so we use the exterior exits to go to the breakfast area which is located on the sleep inn side of the facility

exercise room: the gym has a good set of dumbbells, but only one stationary bike

this is helpful if you're staying in a room with a kitchenette and want to eat healthy

breakfast: standard offerings: scrambled eggs, coffee, sausage, cereals, yogurt, fresh apples and

hotel was very nice, everything is clean, there is a lot of parking next to the hotel, there is a nice gym where me and my wife

parking

very clean, great breakfast, convenient parking.

room and bathroom overall clean hotel great location decent to go breakfast a lot of parking

location, price and breakfast.

facility is clean with small fitness room but nice pool

management, no elevator, pool building looks into guest rooms - no light or privacy, snack bar has very limited hours and food

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car alarms going

plenty of towels i like that they were a restaurant and an indoor pool that staff were very friendly

1. the employees. 2. the salt water pool and gym.

the gym wasn't useful.

the breakfast was very delicious

hotel is very nice and clean , but the pool is very dirty and everything is broken in the gym

the room size, the cleanliness, the staff, the breakfast, the pool, the quietness

the breakfast is the egg without salt and the meat is very salty, the pool is very small, the gym is very old

the room was very clean and comfortable. the wifi worked great and breakfast was very good.

isn't enough parking for everyone staying at the hotel

breakfast was good and kitchen staff is exceptionally dedicated esp the head chef

free breakfast and wifi

parking

the facility's bar and snack shops still closed but this is a great spot for a business traveler

small bar inside

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

location and the fact it had laundry

laundry room

laundry is also available with purchase of detergent there

there is a laundry room on the grounds and restaurants and shopping malls everywhere

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

shuttle when call

who helped me at the front desk was very nice, and offered to waive the early check in fee

room was a good size and they gave us a free early check in this hotel offers a free airport

second thing is a shuttle

airport shuttle. nice driver

we had two disappointed kids, but we were able to book with hyatt place last minute for less

kids loved the pool

the bar and free hot breakfast was the icing on the cake

available room and in door pool

couldn't accommodate a early check in

fire alarm was as pulled by some kids and we did get the proper information about what to do

never did get the wifi to work

h oh t tub and pool

wifi worked well

too many kids in the pool xtra time for adults

lobby, room was very nice, loved the pool, sauna and jacuzzi amenities, all the staff were very

not very quiet either, could hear hallway and the gym on floor below pretty clear

the rooms are nice. there is a gym.

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

it seemed pretty small for the size and the shuttle/valet parking was in the spaces closest to the door

close to restaurants, allowed for late check out

even has laundry room for guest use

asked for a late check out i was told no check out is 11am no acceptions i was like wow

close to the airport. great value. clean. nice stuff. laundry on site.

he gave us a late check out so we could sleep

thank you so much rebecca also the kitchen had a full stove-oven and broiler included

the breakfast was very delicious everything was wonderful we also loved the kitchen

breakfast is all one could ask for

no hot breakfast

quietness cleanliness the setup of the room with a kitchen bed was great elevator was fast there was a great work station to do my study

it had a small kitchen in the room with stove, microwave and refrigerator.

only negative i can think of was that the trash in a cabinet under the sink in the kitchen had not been emptied from the previous guests

i loved having a whole kitchen and a nice size room.

could be cleaner. breakfast is scarce.

spacious room n kitchen

many families there, staff very friendly, no noise or bad smell, good continental breakfast, good wifi, comfortable

there was no daily room service

breakfast and parking and wifi

asked for room service and it wasn't done completely

the lobby and breakfast area is beautiful

breakfast was good. rooms were neat and clean. hot pool was small but great for kids indeed.

great breakfast with lots of options

cleanliness, beautiful views, modern rooms, kind staff, amazing breakfast options, heated pool were just some of the reasons why we will be coming back to this hotel

they love the pool, its always clean and not very crowded

good breakfast

had a spacious room and the staff was understanding and pleasant even allowing us an early check in

early check in

the breakfast and cleaning

staff were extremely helpful, breakfast was great, and for me it’s a nice place to stay when i need time to myself

let us check in early so we could make it to an event on time, safe location, the waffles for breakfast were amazing

i was charge for an additional 30 minutes after asking for a late check out

the late check out

clean pool area

my kids loved the snack bar and free cookies

pool facilities were wonderful, but we did notice that the pool floor (bottom of the pool inside)

breakfast was excellent & sitting room with murphy bed & small kitchen was great

great location,nice clean facilities, loved the kitchen

the outdoor pool was not open. i wish we would have known this prior to check in.

outside pool still down :(

clean, friendly, great breakfast, and tons of amenities within 3-15 minutes

24/7 bus shuttle service

the kids were disappointed about the pool

staff wonderful & their breakfast great, unusual too see.

shuttle to airport and full hot breakfast

shuttle picked us up from the airport

gym is dirty and too basic

requested late check out for 1 hour which helped

no pool but not a deal breaker.

no hot tub, late breakfast

the beds were amazing and the late check out is a huge plus!

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer odor to it

the breakfast area could have been kept cleaner. the tables were never bussed as people left.

pool was nice

very clean, staff friendly and the best breakfast included in your room price

good selection for breakfast

not much there for kids.

the breakfast is also very nice

the room had a high ceiling and a kitchen, so it was very comfortable.

laundry facilities, convection oven

the bed was super comfortable and the breakfast was great. i absolutely loved staying here.

staff was friendly, everything felt a little upscale and the breakfast and bar were really nice

breakfast was great

there were many options available at breakfast

room was a little dirty and curtain wouldn’t work. hand towel bar was broken

breakfast was good

was dirty on both beds mattress one bed one was ate up the lock on the door broke i checked in late asked for a late check out and was rejected also was woke up out my sleep over a hr before

and bar would have been better

pool should be more heated and the pool area

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

kids running on the floors all day and night keys not working to room poor lighting in th

we lovrd it we had a view of the pool initially thought the location was sispect because it sits right on kingery hwy

the kids loved the pool and weight room

one particularly disturbing aspect was the loud ac duct running above the kitchenette

good parking and breakfast

huge number of unruly kids in halls and public areas

the top floor and they gave it to me and i could see the city of chicago everything was great my kids liked the breakfast a

closed gym closed no breakfast all those things should be stated on the site page that was disappointing

he was personable and took the time to get pools toys for our boys

know how to talk to people the the talk black men was ver disrespectful and i will never bring my kids or my family

wish the bar and food service was open a little longer, but understand.

gym. pool

disappointing that the bar was closed after returning from our event

paying $55 extra to park in hotel parking lot and the bar was closed after the concert.

resturant when listed on site, only a bar with limited hours

shuttle service to anywhere within a mile of the hotel made my stay stress free as i didn’t have

hotel has a shuttle that took us everywhere we needed to go