the pool hours.

could of used improvement were a few more options for the breakfast buffet at $12 and having the shuttle start at 6am instead of 7am

i could hear the expressway by way of the wall air venting system. there was no breakfast.

breakfast wasn’t complementary

that it had a pool and gym

was good as far as the breakfast and where you were located

continental style breakfast was edible and included a variety of choices; nothing overwhelming

'breakfast' very minimum, but okay for room price.

1st rime guest. was impressed with the kitchenette

having the small kitchenette was a real money saver - the staff at the front desk was wonderful - and the hotel was

rooms were large and very clean and the beds extremely comfy, my only complaint was i thought the pool was heated but it wasn't too

room was very clean and big. great shower area. good breakfast.

children were upset the pool was closed

the breakfast was awesome

great 24 hours gym with a peloton bike

the on-site restaurant, coffee shop, and bar were great amenities to have on site.

the pool was nice, the rooms were great, the staff was helpful!

why charge a room service charge fee plus 20% gratuity. i found that to be excessive.

1 person thought she heard 'room service'

kids were in the pool area up until it closed

loved the pool area and overall welcoming of staff

the hotel was very nice and has an awesome swimming pool.

loved tha pool beds felt great

staff was very friendly and helpful. breakfast was great! i would definitely stay here again.

breakfast was outstanding and pool was clean and not crowded

gym,laundry

love the breakfast idea also $10 for adults and free for kids

the kids enjoyed the huge screen

location was perfect for me…close to my friends muay thai gym

location and gym

lots of parking for free

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

clean, friendly staff and free breakfast

quite modern and nice. good cafe zone, gym, nice rooms with fridge, coffeemachine, microwave

the gym is well equipped and new.

the breakfast and your gym.

clean, great breakfast! nice area, safe!

wifi went out

the gym was not functional

wifi reception was very low

also, people spoke mariguana in the hallways and kids were running as well

the grape jelly on the base of the bed and the kids running in the hall all night!

quiet and clean. delicious breakfast. bed linens were very comfortable.

fitness center and ice machine in the lower level

to top it off, the breakfast bar was unimpressive (no peanut butter for bagels), the fitness room smelled like mold from a leak, and the treadmill shuts off after 20 minutes

the breakfast was very nice, and the hotel is very well kept

breakfast was amazing! the room was so comfortable i really didn't want to leave!

were kids sitting running playing laying and talking on the phone in the hallways and in front of the

not a huge amount of choices for breakfast, but it was good enough for a budget hotel

the kids enjoyed the wifi, breakfast and the many tv channels.

to stop hiding behind covid and start serving a better breakfast rather than coffee and granola bars

there was no breakfast as advertised

pool outside and hot tub was so crowded we didn't even attempt

very nice suite and we had so much fun in the pool my kids enjoyed it

e service fee) very poor insulation

there was an issue with kids running up and down the hall which was disruptive to my sleep.

location was very close to my meeting and the gym was great

me and my wife got asked to leave the lobby after sitting down for 5 minutes or so waiting on our laundry, the manager phoned the receptionist and said “it looks bad” for paying customers to

loud in the morning since the room they gave me room 116 was right in front of the house keeping laundry

no laundry room that i can see, snacks over priced

laundry machine didn’t work add the staff was not friendly

she was very kind and helpful and even got us an early check-in as we were coming in from mn and arrived earlier than we expected

breakfast was good, loved the location

friendly staff, clean hotel, warm environment, great heat for the pool area, and awesome breakfast food

i come here because it's so clean, quiet and good breakfast

clean, great breakfast, nice staff, free parking and 10 minutes from midway!

customer service and everywhere was so clean. their breakfast is good

on prior reviews we chose this motel for my husband to stay in after a golf outing - location, budget friendly, convenient and it was extremely clean

clean and close to cog hill golf

had a golf outing and wedding reception and this was perfect location

the spa was

wonderful pool

the pool is always warm and the kids enjoy swimming in it

the stay very clean had restaurants late check out indoor pool i just loved everything about this hotel would definitely book

the pool area was of particular interest and enjoyed every day of my stay

location and has a pool.

pool, internet and breakfast were available to me

the pool is nice and warm, the rooms are clean and a comfy size and the pillows and bed are perfect,

a worker went and opened the door for me when she saw my hands full with breakfast

spa worked well. general room cleanliness was good. bed comfy

disliked the opportunity to access the state of art gym and other leisure amenities - i

the pool was ok, water was a little cold but would have loved a hot tub instead

the bar is expensive for simple things

christina, the bar manager is just like a friend. i feel like i am at home when i stay there.

atmosphere was great, we were welcomed with love music and everyone of all ages enjoying the bar area, pool table area and outdoor patio

room service and the hose keeper

was dirty, entire place was being renovated, lounge is in a ballroom, grounds/parking lot is all tore up

the room service was prompt, courteous and delicious

shoutout to the valet staff who were brilliant, and valet parking is complimentary!

the staff was great room service was wonderful

no parking because most of it all blocked by construction dumpsters and vehicles

parking close to your room

the wondering of random people near the parking lot

onsite bar and dining was closed due to covid.

just that the bar wasn't open lol

no grab bar in shower. hand soap too small. soap in shower mounted too high.

hotel food and bar service very

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

much chlorine in the pool area couldn't enjoy it my eyes were burning and my daughter's was

also, when me and my kids went to the pool it was not over crowded

some individually wrapped muffins or pastries for breakfast instead of nothing at all in these covid

pool air wuality was so poor we couldn't swim

we were in love with the kitchen area it was so helpful to have especially because we had our children with us

clean rooms, a nice pool, and a gym

a few more food options you could order at the bar would have been nice.

great to have full kitchen with teens and tweens a full fridge and microwave was key

at the bar were great, bed was comfortable, king suite was designed very well

swimming pool. free breakfast. and awesome customer service

the bar needs to hire a second bartender. it was too busy for just one.

room, staff, & bar lounge was great

the bar restaurant was great

i didn’t have to leave to go out to eat they had a food place and a bar there

many kids making noise

great location excellent gym comfortable lobby area

elavators- in clear view bar - right around the corner from the reception area room- clean, tidy, spacious, beautiful view

great location- close to shopping and restaurants clean facility spa services

room service and meal very costly

i really liked the gym with 24 hour access

breakfast area was not good

be able to have breakfast

location, breakfast menu.c

it was in bar area looks like a private restaurant and bar

the fitness center was open w/no sanitizer

gym -horrible

the gym was nice and pretty well equipped especially for a hotel gym.

shuttle from the airport would be great

the snack bar was very limited or barely stocked and very inconvenient

bad gym and non operational pool while still advertising it on the websites.

the parking was free, free breakfast, and a kitchen inside the room

exercise room: the gym has a good set of dumbbells, but only one stationary bike

breakfast was fine but the location was ok no problem

this is helpful if you're staying in a room with a kitchenette and want to eat healthy

breakfast was very good

there was sufficient parking

didn t like that in the morning the breakfast was very basic, and the stuff in the register are always busy and i need to wait long

also, there was plenty of parking and the staff was very helpful

location, price and breakfast.

laundry was extremely dirty

clean room, quality bedding. an excellent continental breakfast.

excellent breakfast

open snack bar .

staff at the breakfast bar had excellent customer service

the bar could be open later and earlier possibly

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

the facility's bar and snack shops still closed but this is a great spot for a business traveler

small bar inside

good value, free parking, free hot breakfast, pool

the pool was closed and no good breakfast

easy access out of the building to the parking lot, close to many restaurants, the pool

on site bar and restaurant.

beds could’ve been bigger at least queens, microwave in the room would have been nice, a nicer, gym and pool

the kitchenet was a great addition

the rooms are amazing free breakfast free laundry 24 hour pantry

pics provided of laundry and trash we took out

the breakfast was nice the free beer and wine and appetizers were excellent clean rooms

disposal wouldn't work and kitchen sink backed up but strangely there is no maintenance staff on weekends, so we had to live

i loved the furnishings, the gym and the hot tub at the

i was charge for an additional 30 minutes after asking for a late check out

also no bar where u could get a cocktail

sorry restaurant and bar closed but understand probably due to corona.

spacious room, very clean, modern. breakfast was included.

chairs at kitchen counter … uncomfortable to sit on to watch tv … limited handicap parking

too many kids in the pool and hot tub and not enough towels in the pool area

didn’t make it down for breakfast but friends enjoyed it. my room was exceptional

wed night food, good breakfast

shower/tub needs a slip-proof floor mat! very dangerous! breakfast buffet lacks fruit!

gym could use a little love—equipment was dated and the machines didn’t look like they were

the room with 2 queens for our adult kids was great but our room wasn’t ready until after 330 and we were told the previous night was

guess the only thing that was an issue was the pool it was super hot in there and when we got to are room we had a rash was very itchy so we

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

very clean, quiet and the pool

the bar and food

short stay so didn't make use of many of the facilities other than the gym which was good

we stayed three night and they didn t provide room service and the ran out of towels

the front desk staff amazing the room service amazing every thing was amazing!!!!

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

the pool room was a little small but nonetheless very relaxing.

the pool and whirlpool were clean and comfortable

i traveled with teenagers and they really enjoyed the pool and the safety of the hotel

place was just amazing from security to the cook to the room service to the front desk clerk

the pool was nice and the outside patio

breakfast was hot and had variety. hotel is close to major highways.

i like the pool the best

the hotel has an amazing vibe super nice waitress when i ate breakfast the food is good

i wish there was a pool but everything is great

i enjoyed that breakfast was more than an old bagel and coffee.

close to everything for our kids

good selection for breakfast

the breakfast could have been better and our mini fridge didn't work

could use two laundry machines. ty for great stay

that the pool was never opened in the summer

the breakfast could have been better

did not attend the breakfast.

freshly painted walls in the rooms and hallways, updated kitchen appliances and counter tops, and the bathroom was updated as well

did not have breakfast covid

quietness cleanliness the setup of the room with a kitchen bed was great elevator was fast there was a great work station to do my study

the gym

the gym wasn't useful.

very nice hotel with breakfast included ! clean, good loaction , spacious rooms !

has free parking, internet, indoor pool and small workout room, breakfast, newspaper, and there is coffee available all day

the breakfast was very delicious

no drinking glasses, no coffee machine, no laundry bag and no breakfast

i was happy with the location, and the laundry facilities and it was pretty clean.

i would like to see a bag to carry dirty laundry in when we

breakfast was not conducive to gluten and dairy free diets.

it had a kitchen and living room. plus their staff were very helpful and friendly.

laundry room, and dishwashers in the room with oven in kitchen

it has full kitchen

spacious room n kitchen

i wanted room service daily.

od breakfast), free parking, free coffee all day,

beds, breakfast, the staff and the 24hour free coffee. the renovations were beautiful!

room service only after 3

clean and cozy hotel with free parking and a delicious breakfast

clean rooms with a great pool and excellent hospitality

they never offered me breakfast and they never mentioned it to me

i loved and my kids loved it.we love the breakfast ud83dude0b. we come back again and again

temperature of the pool

it would be nice if a free breakfast and cocktail hour was offered similar to embassy suites

to the complimentary breakfast

the tv did not connect to wifi travelled with children could not connect my neflix

a friendly welcome beautiful room, friendly staff, great breakfast.

nice location big hotel had a pool ok wifi

the parking lot well well maintained and i felt safe leaving my car overnight

the laundry facilities

the laundry and ice were close but laundry always out of order

laundry is also available with purchase of detergent there

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

laundry room

restaurant and bar on site .

close to slot of things. the bar tender was great and we had fun.

location and gym was nice

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

been great: the staff, breakfast, the gym

swimming pool, the view, clean room

i liked how they have a restaurant, bar and gym inside

grandchildren enjoyed the pool

pool could have been open when we returned that night but, it was expected to be closed at 11:30pm

also, most hotels have a coffee bar and don’t charge you $4

a hot breakfast would put the establishment over the top!

was continental breakfast every morning between 6a-9a

no breakfast

breakfast on site

no juice for breakfast

property was very clean, the breakfast was amazing and the pool was open a little later than most

great staff, clean place, really good breakfast. felt very comfortable being there.

breakfast was great - the coffee bar at the entrance was nice, plus the christmas decor

the facilities were clean and neat, from the lobby to the pool

breakfast had run out and was not refilled in time for us to eat any

friendly staff, clean & comfortable room, and all amenities included and working nicely like gym, pool, etc

i wanted to remark specifically on the breakfast provided

pool and gym were closed and was not on any internet description

the kids loved the inside pool and the hours

good breakfast, but no meat. nice room, bed comfortable. staff wonderful.

i didn’t have breakfast

oh it had a laundry basket

i didn’t eat breakfast

the kitchenette and laundry

would have liked to have a decent breakfast but none was provided.

pool was freezing cold and our family was not able to swim with our kids due to the unheated water

kitchen food and service

the pool was a little warmer and there was coffee offered throughout the day or for check-in

we loved the size of the room and utilized the kitchen for 2 meals while staying only 1 night

the pool and spa were not open, people should be able to request to have an appointment and a certain

very ckea. friendly staff. very good breakfast.

breakfast, location, cleanliness everything was great

pool was clean but a little small

everything. from staff to rooms to breakfast

has changed what breakfast use to be, i understand, we went out for breakfast i appreciated late check out when my meeting was pushed

a few of the breakfast items were stale.

breakfast was great. staff was friendly and kind

close to where i park my truck

a big selection of food at breakfast

eggs pancake machine more breakfast choice

the breakfast was amazing

breakfast was ok, it im not really a breakfast eater

they had pictures of a hot tub in the swimming pool area but there is no hot tub at all

the room decor. the fitness center, the breakfast

nice and clean! family friendly! pool was warm!!

no bar or kitchen/food

lkied the gym, the pool and access to a sports bar

from 9-11pm terribly noisy -people in the halls loudly laughing- kids running and making noise air conditioner blowing hard, noisy, very cold

clean, great linens and pillows...bed very comfy. i so appreciate the shuttle service to midway!

shuttle there and parking at hotel

love the fact i was able to do a early check in because of my flight ud83dudeebcame in earlier than i expected the teller was very

did not use the pool/hot tub but looked inviting

comfy bed. super clean. great pool. nice staff.

rooms have nice modern style, very clean, and bar and restaurant a plus

pool and hot tub a little dirty

the amenities were good. fitness center and pool were nice. loved the bathroom.

the pool was closed due to covid restrictions.

that you have to pay extra 50 to use the pool.

is an excellent service and room, gym and pool are very good but a jacuzzi next to the pool can be awesome

i liked the large rooms, comfy beds, excellent service and top gym.

perfect location awesome breakfast

pool wasn't open & no breakfast.

the pool

the pool opens late

no pool, same breakfast every morning.

not much options for breakfast

, cleaning staff were very efficient they were fluent in spanish which helped my parents, breakfast was delicious and room was very clean employees do an outstanding job, great parking lot

there is a fitness room, but is in the lobby right across the check-in desk and since that provides no privacy

bed to rest on fridge and microwave to warm food whenever we like yo eat breakfast was

the staff was very nice when you walk they greet you the lobby was clean the breakfast was great

loved that it had a kitchenette and had the most comfortable bed i've slept in for a long time

the gym was phenomenal! breakfast was okay.

clean hotel, and the free breakfast was very good

a dog ran out another room on me in my kids.

i'm glad they had a pool

door heated pool),the bed very comfy

that kids was all over the place and pool with no adult.

airport shuttle

the airport) indoor pool daily breakfast

pool was always full of screaming children extremely loud

the hotel for the most part was very well kept and the shuttle service to the airport was very quick and much appreciated

fitness center was small but efficient

the room service was excellent. i enjoyed my trip.

the room, pool, staff, and shuttle service were all excellent.

the shuttle was very small and picked up a lot of ppl at 330am.

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i was

airport shuttle is a huge plus

more airport shuttle service or bigger shuttles to hold more people.

convenient airport shuttle; fabulous dining at the copper fox

convenience of the airport shuttle which allowed us to even get the train then

the area was wrong no pool for the kids when we 1st got in we came to a room that wasn’t clean and to be moved just wasn’t a good

the shuttle driver and all other staff were friendly, courteous and helpful

the service in the bar was terrible. took forever to get food.

parking was horrible and they had the pool closed and not breakfast

00 for a candy bar that the desk attendant told us was $2

the pool is large with warm water; nothing fancy, but kids had fun

breakfast on site

clean comfy quiet staff was very nice didnt use the pool so i cant comment on that

breakfast in the restaurant was excellent

the hot tub was my favorite part..the kids loved the pool

the food at the restaurant was reasonable and they allowed picking it up instead of paying room service prices

liter of water in room was $4. no free continental breakfast. too ritzy for my blood.

the price of the food. very pricey for room service

sink faucet had a stripped knob. room service prices were high.

no free breakfast

they provide a free shuttle bus to the airport too

property was pretty old/run down

quality free breakfast, great airport location

kitchen staff were courteous

late check out that i requested

no pool and very very small gym. breakfast was ok.

great on shuttle service to airport. breakfast was good. friendly staff. room was comfortable.

felt like walking down a high-school gym locker room

early check in

the gym is 24/7. breakfast was good. room was clean. had no problem.

also you could hear room service talking in the hall outside our room about the other rooms and stuff people have left

very clean, courteous and pleasant staff, and great breakfast

good room service, complementary airport shuttle, and complementary breakfast

location, convenient shuttle from and to the airport, clean rooms and hearty breakfast

i called beforehand and she set up a shuttle for us let us know where to go in the airport and let us know our room number ahead of time

couldn t use the pool because so many kids

the only bad thing is that room service was done on less it was requested

that i hadto ask for towels and that they didn t have room service

continental breakfast along with many other amenities, including a nice little putting green, gym, pool, and

good breakfast and easy assess to shuttle bus to the downtown area of chicago

breakfast area was consistently cleaned and checked for stock and had great choices

new year eve night we had a family stay above us that had lots of kids and adults, they were allowing the children to run around which sounded like thunder all day

ice machine pool looked nice couldn t get it to be experience

i didn t get a chance to check out the pool or great fitness room, but other reviews said the pool wasn t clean

breakfast was good and staff was very friendly

wifi, bed

fitness room, was very poorly kept, mainly because parents at the pool were allowing there kids to run from the pool dripping wet on the the equipment

yes wasn't told shuttle stops at 10. and had to pay for taxi to get there

the pool was nice the bar was awesome too i don t drink much but the mango sangria was great

pool

pool and room

the breakfast was fantastic and a great value!

pool was amazing!!! clean n warm!!! my kids enjoyed it very much and gym was nice n super clean!

i loved the pool

the bar was good!!!