went to celebrate my daughter's 10th birthday and the gentleman put us right across from the pool

breakfast in a bag. stale muffin and expired yogurt

pool and room

clean and plenty of parking

everything was exceptional, it would be nice if breakfast was complimentary

location and the fact it had laundry

the laundry and ice were close but laundry always out of order

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

there is a laundry room on the grounds and restaurants and shopping malls everywhere

the laundry facilities

maybe a laundry soap vending,but otherwise my staycation was great

breakfast was supreme very clean area and an attendant to help you with your options i believe her

laundry on site was useful

excellent breakfast

breakfast was a great start the next morning

pool room stunk like mold so the kids wouldn’t swim

clean rooms. breakfast pool. hot tub the people

my beginner-swim kids had a great time using the pool (but see below)

the pool was small but it worked the kids still had fun.

guests that checked in friday night were loud and let there kids run up and down the halls til all hours of the night

it has full kitchen

only negative i can think of was that the trash in a cabinet under the sink in the kitchen had not been emptied from the previous guests

laundry room, and dishwashers in the room with oven in kitchen

i wish there was more selection in the grab and go breakfast.

wish they did have eggs or more to offer for breakfast!

lady at the front was nice and helpful i like that you had a gym but i didn t get time to use it i loved that you had hot coffee when i came in out of the

good breakfast

the thing i have missed is better gym

i wanted room service daily.

this location was quiet and the breakfast was great

location and breakfast

the breakfast could have been better

did not attend the breakfast.

the full kitchen was well equipped allowing me to maintain a healthy diet.

it was very quite and clean bed was comfortable breakfast was good

another state and this is my second week here, and i haven t been able to wash my clothes in the laundry room

laundry room could be cleaner

the breakfast is the egg without salt and the meat is very salty, the pool is very small, the gym is very old

the breakfast was very delicious

good location near i-88 and roosevelt road, on-site laundry, decent breakfast

the room was very nice. the breakfast bar was great!

the rooms are amazing free breakfast free laundry 24 hour pantry

the breakfast was nice the free beer and wine and appetizers were excellent clean rooms

there was free wi-fi, outdoor terrace/patio, dry cleaning service, free self-laundry machines, good housekeeping, a decent exercise room, and shuttle service to nearby areas

excellent breakfast, quiet facility, friendly staff

small bar inside

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

the facility's bar and snack shops still closed but this is a great spot for a business traveler

restaurant/bar

gym is a big disappointment

the location is wonderful, on site restaurants were nice, and my child loved the pool

gym is ok, but crammed there is nothing around the breakfast is neither healthy nor tasty (or is it

stay  i guess just a nit pick  the housekeeper, forgot one of our glasses on our wet bar but everything was clean and nice  and i didn’t use any of the glasses so didn’t bother

gym could use a little love—equipment was dated and the machines didn’t look like they were

good value, free parking, free hot breakfast, pool

in right as their pool was closing, but they were willing to stay open an hour later to allow our kids the time to enjoy their amenity

available room and in door pool

the breakfast was wonderful and the bed was so comfortable.

breakfast and pool

1. the employees. 2. the salt water pool and gym.

also, most hotels have a coffee bar and don’t charge you $4

it was clean, easy to get to, room was large, pool was nice and the laundry worked well.

management, no elevator, pool building looks into guest rooms - no light or privacy, snack bar has very limited hours and food

grandchildren enjoyed the pool

was very nice, everything is clean, there is a lot of parking next to the hotel, there is a nice gym where me and my wife

laundry was extremely dirty

was really nice and clean like it should and i slept like a baby the bed was comfortable and the breakfast was wonderful i will definitely be back to stay

wasn't much of an outdoor walking area--it's sort of in the middle of a bunch of parking lots and shopping centers--but it was perfect for my purposes

location, price and breakfast.

room service meals available

laundry not working and i really needed it

staff was great but never told us til checkout we had room service

laundry facilities

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines too only free internet and breakfast and was lucky to get that

the parking was free, free breakfast, and a kitchen inside the room

location/kitchen/breakfast

the kitchen in the room

the breakfast area was clean, and the staff were nice

exercise room: the gym has a good set of dumbbells, but only one stationary bike

that morning some kids pulled the fire alarm and it took almost 30 minutes to turn off

pool looked cloudy when me and my family got in didn't like that at all and that only means one or

older teens in the pool with so much horseplay, that young kids were not safe to

pool was cold

too many kids but that's ok

pool should be more heated and the pool area

the atmosphere was nice. the kids liked the pool and the gym

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

the pool area

we love the pool it was so nice and clean and the hot tub was so relaxing

the fitness center.

it was in bar area looks like a private restaurant and bar

the fitness center was open w/no sanitizer

parking was hard to find.

door by the parking lot locks at 11pm and u have to walk all the way around the building to the front

the bar was also short staffed, i waited over 45 mins

short stay so didn't make use of many of the facilities other than the gym which was good

the front desk staff amazing the room service amazing every thing was amazing!!!!

the bar and food

had to ask for room service daily

the pool was nice and the outside patio

pool was nice, my daughter had a great time

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

pool deck was slippery and unkempt.

the pool room was a little small but nonetheless very relaxing.

i enjoyed that breakfast was more than an old bagel and coffee.

they advertise the gym in the hotel, but in fact, that is one small room, with just a few things to do very pure

i wish there was a pool but everything is great

no swimming pool

the beds were amazing and the late check out is a huge plus!

was decent and they still had the pool open

the kitchen

overall clean, ample/good tasting breakfast, friendly and helpful staff, and a nice outdoor pool

close to everything for our kids

lack of laundry units on site

staff was very friendly. our daughter loved that the pool was inside/outside connected

it was also a plus to have free gym access

the outdoor pool and patio and the friendly staff.

breakfast had to be downstairs. and our room was a bit nippy at night.

the gym and pool area were good

the outdoor pool was not open. i wish we would have known this prior to check in.

outdoor pool was closed.

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

good variety for breakfast (waffles two types, muffins, bagels, cereal, oatmeal, yogurt, hot bar with eggs, starch, protein)

wed night food, good breakfast

was no microwave refrigerator in my room i had to pay for it also when i got room service i was charged twice for them bringing my food to my

room service and breakfast

very clean, guest service was very helpful room service was spot on with every need.

also ordered room service and wasn't told i had to pay with cash until food arrived

location bar and bartender was nice

a special thank you to orlando, our shuttle driver and all the reception and bar staff who were really helpful

did not like the swim lessons taking place when we used the pool space was limited for swimming

wasn't working for room service or any other service we reported that

i love it all breakfast and i was able to relax.

pool closed at 10pm on a friday evening so my kids did not get to swim.

closed no food bo bar no pool no fitness center and price for room very high if you dont offer the same amenities and services the

i couldn’t even let my kids in out of the pool unless an adult was holding their hands the

many kids making noise

to use the hot tub, it was full of 10 year old kids screaming and yelling, never got to use it, very disappointed, how about adults hours for that

clean, free parking. kids love the walking thru between two rooms.

but an overpriced spa was offered

elavators- in clear view bar - right around the corner from the reception area room- clean, tidy, spacious, beautiful view

room service was fast.

late check out till 4pm was also a plus

the gym was decent

there was no breakfast available. ud83dude22

limited breakfast choices

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

no breakfast, even though it said was included. there was no breakfast offered

more food options for breakfast.

just wish the pool was open.

listed amenities i thought this had a bigger kitchenette

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every time i

breakfast is good

i like that there is a pool they have a ironing board & and blow dryer. big species room & bed

the kitchenette in the room.. it was very comfortable.

friendly staff and nice pool area

one night we went to the pool where there was at lest 15 young kids with 4 adults

pool air wuality was so poor we couldn't swim

much chlorine in the pool area couldn't enjoy it my eyes were burning and my daughter's was

it says breakfast included when actually it's only a snack breakfast. should change on website.

room with a kitchen including a full size fridge, electric range, and microwave

the kitchenette and the people was xool

breakfast was limited to packaged muffins and bars, and oatmeal

items for the kitchen were not available and one day toilet paper was not available

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

the lobby and main floor bar area was really cold.

location, quiet, and the bar inside the hotel.

heated pool was not heated wifi was not free or secure

ds using it as playroom)

the outdoor spa hot tub

didn't advertise that access to the gym and pool was $8 per day per person, lame

wonderful pool

didn't advertise that access to the gym and pool was $8 per day per person, lame

the pool area was of particular interest and enjoyed every day of my stay

i should've sent everything back but the kids were hungry

clean, modern...loved the kitchen

great layout and has a full size kitchen area

the very functional rooms the free breakfast

pool area was nice, but the pool was cold, which was actually better for my aqua workout

we received a free upgrade upon check in and were placed in a room with a kitchen

set across from a golf course makes for a quiet stay yet is just minutes from major shopping and restaurants

room service prompt, friendly and food was delicious and beautifully presented

room service and the hose keeper

went to spend the night away escaping from my little yoing kids because i am a burnt out mama

only downside was in the morning the parking lot was a bit slippery even though it was coated with salt

gym offered at this location can improve

everything! including the food for breakfast!

breakfast, front desk staff

everything was perfect!! but the cold water in the swimming pool.

breakfast was great. pool and fitness area clean location was great

rooms next to pool. people get real loud in the pool but other than that very good

wifi a bit slow in room

big bed and late check out of 12pm

the kids out of there room yelling and screaming

they were fixing the parking lot but for the most part, parking was fine.

quiet and clean. delicious breakfast. bed linens were very comfortable.

fitness center and ice machine in the lower level

nice staff. breakfast offerings were great.

to top it off, the breakfast bar was unimpressive (no peanut butter for bagels), the fitness room smelled like mold from a leak, and the treadmill shuts off after 20 minutes

sparkling clean, great breakfast

bed, cleanliness, pool, gym, breakfast… basically everything about our stay

pool area wasn't clean at the time of the opening of the pool - kids clothes and dirty towels were all over the place

plenty of options and for kids too

pool was open

the room was clean, and the beds were very comfortable and the breakfast was good.

the breakfast spread was phenomenal and delicious

check-in failed to mention no room service without guest request

the breakfast and staff

i also liked the free airport shuttle and the pool and hot tub

inexpensive place with hot tub pool and gym came here for a tournament and it was perfect for me and 2

to home, golf course is a deal, pool, bowling, bars all on site

beautiful golf course , campus and great amenities offer

kids were happy, many different things to do in one place

no room service either

the room was amazing. i loved the view of the golf course from the balcony.

i would like to see a bag to carry dirty laundry in when we

no drinking glasses, no coffee machine, no laundry bag and no breakfast

i was happy with the location, and the laundry facilities and it was pretty clean.

no grab bar in shower. hand soap too small. soap in shower mounted too high.

onsite bar and dining was closed due to covid.

hotel food and bar service very

just that the bar wasn't open lol

well to no fault of there own but because of covid the bar was not open

no breakfast

was continental breakfast every morning between 6a-9a

breakfast on site

to go breakfast

the grab and go breakfast was also a nice feature

been great: the staff, breakfast, the gym

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

location and gym was nice

close to slot of things. the bar tender was great and we had fun.

i liked the location and the gym area.

pool area was clean

the pool area is very nice with beautiful plants and nice staff.

fitness center, pool and spa were top notch

big enough for me to bring my 4 grandkids

best hot tub and pool ever!

big room nice lobby gym on site front desk responses fast and friendly

problem connecting wifi not easy to exit parking lot turning left

great pool and spa. lovely breakfast buffet. spacious king room.

the price of the food. very pricey for room service

the room was pretty spacious for 3 adults and 2 kids. the pull out couch was a lifesaver.

easy, free and abundant parking. clean facilities..

great pool. very accommodating staff. good choices for breakfast

the lack of room service unless requested

staff amazing and breakfast was wonderful

nice little pool for those who want one

plenty of parking, comfy bed i could go on and

to the complimentary breakfast

a friendly welcome beautiful room, friendly staff, great breakfast.

nice location big hotel had a pool ok wifi

it was a standard hotel hot breakfast, just what you need in the morning.

who helped me at the front desk was very nice, and offered to waive the early check in fee

motel offers shuttle to airport

close to ohare, the free shuttle.

airport shuttle. nice driver

second thing is a shuttle

kitchen only

nice looks and room have a kitchen.

kitchen in room with full size fridge, microwave, sink, 2 burner stove

they have a kitchenette with no pots, pans, silverware or paper towels

pool staff and full kitchen

fantastic breakfast

breakfast and staff

the kitchen having an oven

birthday party with kitchen facility

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

close to the airport. great value. clean. nice stuff. laundry on site.

even has laundry room for guest use

he gave us a late check out so we could sleep

close to restaurants, allowed for late check out

asked for a late check out i was told no check out is 11am no acceptions i was like wow

the pool needs to be heated

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

closes early and no restaurant or bar available after that not good service in case you have to stay on for a

no free breakfast. no shuttle to airport.

shuttle ran too late to catch our flight so we had to rent a car

kids loved the pool

this is a slow hotel so if you like action and conversation at the bar this is not for you.

no warm cookies. extremely busy with kids running the halls (we all did it as kids).

was very nice, room was clean, beds comfortable, the pool and hot tub were wonderful

kids loved the pool.

staff wonderful & their breakfast great, unusual too see.

shuttle driver (from o'hare) was an angel going way beyond the call of duty

kids running back and forth all night not very. clean old hot tub jets didn’t work

not when the kids not i needed to listen to for four hours

it also offered an airport shuttle and free parking

breakfast could have been better an pay bar and a muffin isn't exactly a breakfast could have

the breakfast could be better than that but with this price i think is fair.

free breakfast,wifi and parking

broken glass in front door. not much of breakfast.

good location. places to walk the dog. good size kitchen.

would love to see muffins donuts for breakfast as the kids didnt want oatmeal etc

breakfast was wonderful

great breakfast, with many options

that the pool gave my kids a rash maybe too much chlorine not sure

nice breakfast included

relaxing, peaceful, has swimming pool and fitness center

-welcome cookies at check-in -good gym

the bar was closed due to

lounge was terrible. the actual bar was just a shelf. pool was old. no hot tub.

no hot tub, but even without we enjoyed the pool and how warm it was.

liked the bar and the staff who served quickly

kids were prank calling and checking it

the pool was a little dirty

they are awesome after whole day on the road with kids

also, the pool is

it was great to have a gym on-site

wifi was very poor

wifi in all areas and free parking

room service was reasonably priced

place i recommend any one to book quality inn they re room and staff were amazing and they re gym was great and high quality

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

nice laundry and vending

strong odor of natural gas immanent from laundry room

the laundry facility was $3

two different bank cards in laundry payment option for dryer

comfy bed, nice fitness center, great staff

well maintained, clean. pool and spa in great shape.

location, right off the highway makes it convenient. the fitness room was also very nice.

pool hours and check out time

the ladies bathroom in the pool area had over flowed and wasn't welcoming.

the staff from the desk to house keeping as well as breakfast staff went above and beyond to make our stay as best as they could

location was weird mainly because there was all these parking, but most belong to another business that had signs stating parking area for and it would

people were smoking weed in the parking lot. the pool water was murky and the hot tub was dirty.

my husband enjoyed being able to do his exercise routine in his gym and swimming in the pool, i enjoyed the jacuzzi with hot water and hydromassage

parking door key kept stop working got to the breakfast 45 minutes before it closed and there was

litter in the parking lot, on the lawn, and around the building was a detraction

appreciated the friendly staff, the nutritious breakfast, the degree of cleanliness, and close proximity to the stephens convention center

the kids are still taking about the gorgeous waffles they made with beautiful

pool, hot tub, breakfast

more than 20 minutes the 1st night, due to us arriving at 9 to check in, and they close up the pool area at 10

pool or hot tub--that would have been nice for relaxing, but the reasonable price more than made up

bonuses: hot breakfast, which was good

no pool. the halls had an antiseptic smell.

we expected they would have a pool, but they didn't. sad kids.

familiarity, price, breakfast

the information peraon didnt give us the wifi, we need to ask him for

in a party of 2 adult females and 3 kids obviously it doesn t belong to me

service and a hot breakfast

not have wifi you had to pay for the room phone they wanted to charge me 27 dollars for 2 hour early check in

it has laundry

perfect location and fast shuttle

location to airport and the fact that they have shuttle service

property was exceptionally clean and located a very short shuttle ride to the airport

there's a great pancake house 1 mile away, a small gym and a laundry room on the premises

kitchenette where u can cook and warm your left over food

keep clean in hall and laundry is very flithy

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was still there when i left the next day

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

laundry machines are not clean

laundry out of order

e was amazing) had to be a server, bus boy and we couldn t get room service

bar tender wouldn t accommodate my request to have pineapple juice- she informed me it wasn t

the kids enjoyed the indoor swimming pool

believe 2 total) free cocktails from about 5 to 7 pm at the bar area

bigger towels for the pool

awesome with superb breakfast

there's an indoor pool and fitness room, and their hot breakfast was quite alright (eggs, bread, cereal, fruits, yoghurt)

kids running up and down the hall

breakfast was great

breakfast above average, service excellent

i did not have access to the pool or gym or lobby

good breakfast clean comfortable bed

it so much came back to book a few more days and second stay was room overlooking the pool and next to the gym

our kids loved the pool they didn't want to leave

i love the breakfast, especially those irresistible cinnamon rolls

customer service was great!clean comfortable lobby and room breakfast was good. great value.

updated room. cleanliness. excellent breakfast. quiet stay

with the pool closed for rentivation, and the parking lot roped off for construction i still had a nice stay

was able to work out in the gym each

have yet to experience the pool

gym, pool, food not great...

far from elevator guest got in the pool with clothes on had to go through pool area to get to gym

i liked it because it had restaurants on premises.it also had bar indoor pool.

the pool also is very good if you are traveling with kids

their website, it says that the gym is open 24hrs

breakfast

great hotel .. wonderful breakfast

friendly staff and free hot breakfast!!

convient access to car and late check out

breakfast was excellent the staff was very friendly and accommodating

so easy for flying out of o hare early in the morning. no stress, no need for a shuttle.

having boarding passes and tsa precheck allowed the kids and i to go airside and look around at will

many things you should pay to use it. for instance, gym,call, and breakfast.

i was given a wifi password even though the hotel description says that wifi is only in commonly used areas

we were able to go swimming with kids which was a plus for us

very beautiful kitchen and bedroom

my favorite favorite amenity was the gym

good amenities- self-serve cafe, free laundry, workout room

in the laundry there were about 5-6 washing machines, but only 2 were working and 1 of the 2 that were

nice kitchen with everting is needed

to the covic-19 not being able to have the breakfast offered which is understandable and not having stores a bit closer i don't own a vehicle

cleanliness good breakfast renovated rooms

kind staff, clean hotel, and excellent breakfast

had a spacious room and the staff was understanding and pleasant even allowing us an early check in

breakfast now

laundry room was too far away and a little bit dirty with older machines

not find laundry??

was able to check in an hour early and there was laundry on site which was inexpensive and convenient

great service .early check in..great room. value for money

laundry facilities worked fine

the breakfast had little to offer for those eating a plant based diet.

not enough towels in the pool area and not enough breakfast options.

with a dishwasher in every room you’d think they could have a few in the kitchen area so that proper silverware and glasses could be used

past 2 times i've stayed here, some families let their kids dominate the pool area, screaming, running, and throwing balls at everyone, making it unbearable for other

staff was very friendly breakfast was buffet style and location was close to the highway

loved the spacious room, the delicious and varied breakfasts and very friendly staff

shuttle

the staff was extremely helpful when we checked in and let us know right away the pool was under construction, but that we could use the adjacent property if

a lot it did the job i presume paper plates and plastic cutlery is normal bar was not very well stocked

hot breakfast every morning

kids indicated the pool was ok

the connecting doors opened right up to the kitchenette, so you could not use it while those doors were open

the breakfast was very good, clean and well presented

breakfast was outstanding and pool was clean and not crowded

fitness center was 24 hours

lots of parking for free

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

laundry facilities on the premises is a great idea.

liked the motel, there is a laundry space which can be used using apps, which felt nice

  no microwave,  no laundry,  people trying to open your door

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

i didnt like the funky smell in the laundry/ vending area

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

is difficult to find the shuttle at terminal 5, but this just because of the huge number of the parked machines and

front desk staff was great to arrange shuttle pickup from o’hare airport

equal quality competitors have better breakfast options and fitness equipment

clean, large rooms, decent breakfast, staff, complimentary roundtrip airport shuttle

hottest hot tub/spa that i've ever encountered in a hotel. it was magnificent.

no real breakfast!

the breakfast was awesome

breakfast and the overall atmosphere

the breakfast was done very well for covid

clean - staff was excellent and the complimentary breakfast was very appetizing