staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

did not expect all the kitchen facilities but great

vending machines in the building for coffee drinks and snacks gym and sun terrace on level four which is wonderful place to have your morning coffee abs get some

it had a great small gym and i felt that overall it was clean and very comfortable

good value for money, has all the basics, even has a gym!

gym that the place offers is far from ideal, maybe for someone that has never lifted could work,

perfect breakfast with a kids play zone! thank you for having tasty and calm breakfast time ;)

had room service which was excellent and good value

was spatious with fold down bunks for the kids and comfy beds

the main negative i will give the fact that room service took my cup, plate and cutlery

the little play area for kids at breakfast was fantastic

to pay extra to use spa/indoor pool and kids weren't allowed, had to pay for parking and we weren't advised of this at check in

tra 20 /day, but more than

all aspects superb. an ev charge point an added bonus

the pool area was closed but look nice large space when open and i missed that when booking think it is

fast and easy wifi

breakfast was excellent, the rooms very good quality, liked the balcony, and the overall feel was

breakfast was exceptional

was brilliant, bar area was lovely, staff were amazing

breakfast wonderful, the whole experience at this hotel was first class, 5 star

somehow, even the breakfast is first rate

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

lovely staff who gave us an early check in and fab restaurant/bar

hotel bar is lovely, and used by locals too

the addition of the bar next door for a lovely breakfast was also fabulous

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

the bar is also great

two small things: maybe it would have been nice if the gym was open later than 22:00 & it there was a toilet brush in the bathroom

an early check in for us which was nice, easy check in and out, location is excellent,

the bed was a bit hard for me, also it could do with room service.

was good - easy check in and late check out

gym available and no alternative was offered to me when informing about it

breakfast was superb, a selection of spanish cuisine and british foods presented as a buffet

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

great helpful staff, good breakfast

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

good breakfast! great variety every morning

not much you could do but the pool and sky bar was a bit limited in size

hotel was wonderful, complete peace, i liked the pool, the bar located next to it and most of all i liked the

gym is great as well, staff is friendly

perfect location for a city break on the river by the old town with good facilities including a gym, indoor jacuzzi

breakfast bar had a huge choice of food

room service food and breakfast is poor quality.

shame that nothing was open

bar was nice for a nightcap on the way home at night

is no room service for breakfast and the options offered in the evening are very scarce

gym was well equipped, but it was very hot in the room

the old town is right across the street check in time is 12pm no early check in

it's small hotel with no restaurant, bar only

there was no wine in the bar the first night, but then they

whole experience from early check in, car parking which was essential and sub-basement

the staff very helpfull, there is a bar open 24h highly recommended

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

the rooftop bar was a very nice

modern, great location, great gym , great rooftop bar and restaurant.

also i love their gym s floor area for my morning yoga practice - amazing space and design

there is a restaurant and room service, washing services and i could easily store my bags and had a comfortable wait on the

limited hours for swimming pool and spa

really nice, good breakfast, good staff, early check in and late check out, good location

spotlessly clean bathroom with walk-in shower and complimentary toiletries if required, mini bar in case we felt the need to use it, tea-making facility

the gym is old and does not provide all you can expect.

not far from city center. has a gym.

we could not reach room service or the front desk

the room was very comfortable and room service was good value, a varied menu and delivered promptly

room service at night came within 20 minutes as i had been notified

the gym is excellent

room service was flexible as we stayed in the room until 1 pm and they still did an excellent job

clean, friendly staff, perfect location, gym 24 hours by your room key.

to 120mbps)

i had to work for a while and the wifi was good

thought that the rooms were supposed to have air conditioning and i thought there was going to be room service

was a better room that was unused than the one i had booked, and whenever i called, reception and room service were extremely responsive

bright and clean room and bathroom with very fast wifi

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

parking was free and convenient

they had goodies for the kids which was very nice! the location was excellent.

wifi was spotty or not working at all in the room

gym is included until 10pm

easy to park with ev charging too

beds; great location; friendly staff; gym basic but will do; great coffee place cafeteria zortzi

cleaned every day, staff helpful and friendly, breakfast great , soundproofed rooms gym accessible at all

kids gets free breakfast so that is a great

maybe wifi could be better, it is important for foreign guests

clean hotel with spa and gym, perfect location, delicious breakfast

great facilities - gym was basic but great

i loved that they had a gym and 24/7 bar

the gym is fantastic

hotel well located, not far from the old town and city centre. small but equipped gym.

bed room ac the shower breakfast was amazing. the fact that it had a gym

24-hour bar and gym availability

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

noise at night from the bar near by

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

nothing else, no bar or food facility

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

was very noisey a there is a bar across the road which people partied at until 3am

very close to the centre (25min walk) but the location was still in a nice neighbourhood with a bar closeby

90 to park car 16hrs no bar or coffee very basic breakfast

bar across the road was very friendly and breakfast was good there

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

no residents bar once it is closed

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

good gym

the bar shut at 10.30 pm and we would have liked to stay later

24hr reception and bar area an big advantage

with small kids it would have been reassuring to know in advance

also breakfast was plentisome, fresh and very good selection of products

whole hotel was very dog friendly- staff were excellent and the breakfast and bar area were very well

cleanliness, staff was very welcoming and friendly, and breakfast was great.

warm welcome & unexpected early check in. good breakfast

nice coffee lounge and bar and very good restaurant, reasonably priced

great breakfast, room service every day , bathroom equiped with barh- what we really appreciated, especially during

room service was prompt and absolutely delicious, and the location couldn t be better just a

wifi wasnt working real well, also parking wasnt included

our friends' kids had a great time exploring the space

room service meal , menu was limited and food was just ok

the free wifi was slow and streaming only worked when downloading a movie.

a sumptuous and luxurious hotel experience with outstanding customer service and a delicious breakfast

is a scope of having more variety in the breakfast buffet

bar could have stayed open longer

garage parking was expensive but included ev charging

nice room, great restaurant and bar with wonderful balcony

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

service, room, breakfast, restaurant and bar and location

the room was too hot and when we opened window got noise from the terrace bar below

good location nice bar and courtyard staff excellent

breakfast, lovely courtyard with some green plants, food available at the bar at all

tasty meals at lounge bar in the hall, reasonable

we forgot to buy breakfast but the staff told us we could buy a croissant and coffee at the bar rather than paying for the 18 euro buffet

the wifi doesn t work very well.

ovided detailed directions

proper wifi and air conditioning were great

wifi a bit intermittent but no real problem.

room was comfortable, wifi worked, and tv had an english channel

intermittent wifi. prices in the bar were very high.

and we asked for smaller pillows and and for a wifi signal booster, and we had it immediately

were upgraded to a deluxe room with free access to the sky bar, free soft drinks and free laundry

the kids said the staff were really friendly to them, there were free soft drinks available in the

gym was well equipped, albeit a bit small for the size of the hotel

appeared to be a very new appartment there were still a few essential things missing from the kitchen, but have already mentioned to the hosts

items in the kitchen were missing like tea towel, insufficient (2) dishwashing tablets given we stayed for 6

super clean, comfortable, fantastic location, full kitchen, great shower

would have appreciated a few minor additions in the kitchen such as a kitchen knife, chopping board and wine glasses but this was the only negative

very clean, new apartment, big bathroom, kitchen has everything very nice host raul

excellent gym with very new equipment

in addition charge 4 eur for each room service

location, fantastic facilities including gym and spa, superb breakfast on the terrace with beautiful fresh produce

the location is perfect, comfiest beds, staff is very professional, brand new facilities

loved the spa like bathroom and shower with glass view to room and window

early check in; nice bathroom

cute spa set up and good looking gym even though i didn't use it

breakfast was great and if you fancied a let drink in the evening there is an honesty bar available

a bigger gym

spa is extra charge and rather expensive. fitness room tiny.

we enjoyed self service trust type bar

the breakfast buffet was delicious, with a wide variety of options to suit all tastes

no kettle in the room , had to ask for a corkscrew. gym off site

t there was a conference on) and poor bar area

quality of the wifi is very bad.

the gym is not located at the property. this should be advised in the property description.

the gym is small, but offers everything

patchy wifi inconsistent ac

staff and room service

4* hotel with proper service, great comfort, good food, delicious healthy breakfast, great little gym, and not stunning but nice views

area was a little smaller than expected based on photos - however it was still very nice and the kids enjoyed it

lots of lovely fresh ingredients for a lovely filling breakfast

the breakfast not included.

great breakfast. very comfortable hotel, cool and quirky decor.

good breakfast, nice staff, good location near the central bus station

good breakfast. too dark in room suggest white paint

excellent bar staff and delicious chocolate cake

great location, close to center, modern hotel, nice and new bathrooms, great gym

also a very nice gin & tonic bar in the next

plenty of restaurants and bars around to have breakfast or dinners

had a pull out bed for the kids but it was really uncomfortable

unfortunately room service menu is terrible - we were a bit shocked given the high quality of breakfast

everything. perfect hotel, attentive staff. excellent gym and breakfast. really lovely room

dog not allowed in the bar which was empty!! shame

irport shuttle), comfortable bed, nice pillows, big room, kettle and coffee machine, good wifi

manager parked our car even though they don t have valet service, terrific bar and bartender, excellent room and breakfast

the pool was nice. nice views. great location. very good wifi. room cleaners - very flexible.

food from the room service menu was terrible

cosy bar & restaurant with a complete offer

spa and gym area great - beautiful lobby - availability of drinking water and snacks - amenities in

the cocktail bar and hotel restaurant were great, and the azian restaurant, also on the hotel premises, was

tip: arrive early to avoid the rush hour traffic and to find a parking space as this is quite tight

we had drinks and snacks in the bar and the food was delicious

the lively restraunt and bar was a warm and entertaining place to sit

free parking, nice and confortable room, nice and quite area, well designed landscape, full bath

outside the city, easy access, convenient parking, great food, but best of all, the staff were excellent

good wifi

restaurant only serves room service

to complain about, perhaps a small note: a qr code for room service is available in the room, but the order still needs to be placed by phone

wifi

a slightly late check out was accommodated and luggage stored until my departure time

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

no breakfast buffet restaurant, only a spanish style bar

helpful receptionists and bar staff

excellent. just loud music from bar opposite.

helpful reception and bar staff free airport transit

no room service to order some food

of room service/food options close by

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

friendly staff, early check in, comfortable room. very close to guggenheim museum.

great attention for kids

a little bit outdated and size of the room on the small side when the sofa was opened for the kids to sleep

there was no room service menu in the room and no wifi instructions

breakfast super! wifi too difficult to use.

difficult to connect to wifi, horrible bad speed.

eat for me, as i was travelling by car) with nice wide prking

the wifi

parking is easy, check in was smooth

free parking

reception and bar staff helpful and polite

also, there was the bonus of an ev charger in the hotel car park

bar and breakfast available

note that there is no mini bar with fridge in the rooms (we wanted to put cheese into it)

free shuttle service even as early as 5

hotel provides shuttle and on a call ; they were prompt enough to send it across

location to the airport, shuttle perfectly arranged, just a few minutes waiting, super clean hotel, very calm, despite close

lovely bright spacious comfortable bar to watch world cup match with lovely food

comfortable room breakfast box for early departure greatly appreciated good shuttle serbice

friendly, efficient staff. comfy, clean room. free bus shuttle from/to airport. breakfast.

nearness to airport and airport shuttle

were a party of 4, 2 adults and 2 kids and the room is a bit tight for such a group, however we managed ourselves pretty well for

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

several things: - wifi didn't reach our room and because they were out of space

waited at the bar for ages for a drink but gave up and went to bed

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned or polished

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

small golf course and driving range

i would prefer to have the view of nature instead if golf course.

were not allowed to play a game of golf unless you have a golfing licence

was a very comfortable golf hotel with ample parking which was outside and easily accessible

all were fresh and delicious there is an indoor swimming pool and usual amenities the surrounding gardens/ landscape are very nice there is golf terrain for

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

temperature a little too high and a soap bar would be great in the bathroom

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too as well as overnight stay on arrival

the room and bar facilities.

basic bar area

sitting by the pool was also lovely, and the staff were fantastic

the pool is a great addition along with the bar and terrace

we liked the hotel bar which was open until 23:00

everything, staff, location, pool! perfect pit stop before our ferry home

the pool area was lovely with comfy area for dining outdoors

the peace and quiet, the breakfast and the staff.

beautiful hotel with really nice swimming pool very good breakfasts and a helpful staff

the kitchen has everything you might need

breakfast was delicious

pool was very nice

excellent breakfast and good wifi

good breakfast

free secure parking

free parking on premises

there is parking under the hotel and a lift

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

bar & restaurant in building, so all convenient

no food or bar facilities, closed down

the bar was lively

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

it also has a good bar and food service

relaxed atmosphere after a day of driving staff were friendly and accommodating especially the bar

the bar and good were great both in choices and prices, the food quality was very good

breakfast was superb with lots of choice available

friendly staff, easy check in, adequate evening meal, good breakfast, quiet, comfortable and only a 10 minute drive to the ferry port

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

eventually discovered a bar that

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

close to bars, restaurants, and shops

there was a bar where pastries and sandwiches could be bought, but there should be more choice

the pool was lovely as well

large yard with swimming pool, a lovely view, quiet

pool gardens fact that it was very very dog friendly . house location

nice place in the middle of nature, they provide all sorts of facilities (barbecue, pool, huge common terrace, another huge covered terrace, a lot of other places with couches and tv

pool not available, but present on photos

and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely maintained

location is in a quiet area, offers free parking and has a big inside garden to hang out

clean, comfy bed, amazing shower, shared use of kitchen.

kitchen facilities good, secure location, comfortable bed

parking very secure

in addition the bar and restaurant staff were terrific, particularly the two slightly older servers who we assumed

secure parking. room had a balcony. good wifi signal. close to ferry port.

high-speed wifi very nice personnell complimentary coffee machine in the

location and bar / restaurant

wifi was good and easy to access

we had to leave early in the morning and we not able to eat the breakfast provided but we so wish we would have been able to

facilities including the jacuzzi and the dry sauna as well as a small little gym

as we went during the quiet season we were alone and they made us a lot of food for breakfast regardless which we really appreciated it

great breakfast, nice host, easy to find.

the breakfast was amazing!

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

very relaxed atmosphere for what is quite a busy bar area

location, bedroom, bar ..free parking

also late check out 12:00 which a big bonus

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

the pool with a view and free wifi added to our comfort

large & clean swiming pool

the rooms were very comfortable and the pool and garden is very nice

beautiful, green location with a lovely pool, amazing rooms

everything was perfect. amazing views, breakfast; dinner and the best bed ud83dudecc

ite) and dinner were all

loved the bar restaurant area which was full of locals

restaurant was great. the staff was quite friendly and helpful. room service was very good.

delicious breakfast, excellent restaurant

the hotel wifi was fast and everything worked well

rooms dog friendly and close to ferry port 15 mins drive away - late check out at 12

staff were very helpful, the rooms were big, clean and comfortable and wifi worked well

the hotel also had it's own restaurant and bar so you can rest if you don't feel like exploring

good secure disabled parking, free wifi throughout and nice dog walking round about

really appreciated on site restaurant and bar which meant we didn't have to leave the hotel during our one night stay

wifi wasn't clearly advertised, so in my sleep-deprived state it was easier to continue using my

underground secure and free parking

excellent hotel with included private parking

secure parking excellent

staff at the bar was very nice and also the pintxos + snacks & drinks were good

spa closes at 18.30. most of the rooms without bath.

location is amazing, the original spa dates back to 1843 although of course it is now completely modern and well maintained

a medium size hotel with own spa circuit

breakfast was of poor quality and boring

amazing breakfast. great bathroom beautiful view

the pool was very relaxing, pool bar food was very good, and the staff was very warm and on top of

very friendly staff, beautiful location and atmosphere. nice swimming pool.

the views from the terrace and pool are what make the hotel exceptional

bar again beautiful but again staff just need a bit more training

exceptional location helpful staff excellent breakfast

good breakfast , nice room ,great view

breakfast is a little expensive

breakfast was lovely but as we didn't want the full works we didn't have it everyday as it cost 12

terrace with views of the beach and sound of waves, breakfast was delicious and staff were super helpful, bandinka organised 2 lovely bikes to explore

breakfast was good

clean, beautiful and excellent breakfast.

good parking facilities good continental breakfast included in the price

the breakfast contained a very good selection that should suit all tastes

breakfast was very good

allowed early check in

the tapas bar downstairs, solaro, has heavy 50s rock music playing constantly, round and round on the disc

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants ‘ good friendly bar ‘ great location ‘ plenty going on round the port area 250 mtrs down the

great atmosphere in the bar and restaurant

maybe in the height of the season, the bar nside the hotel would be open