the pool was nice for cooling off but sometimes due to the size difficult to get in when other guests

the pool was lovely as well

pool not available, but present on photos

nice garden and pool. close to bilbao. bathroom brand new and clean.

quiet relaxed atmosphere, pool. suroundings, location for trips to bilbao and coastline.

the room and bar facilities.

cafeteria and hotel bar closes early

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

basic bar area

private parking, comfortable bed, decent size room for family with two kids, great customer

my kids would've appreciated internet tv. ;)

great location, close to the airport with free shuttle service.

early morning shuttle to the airport was quick and efficient

arrived late and staff very accommodating. breakfast was good too and bed very comfy.

restaurant or bar on site, there is a small one attached to the hotel right beside it

location for the airport with a great shuttle service

bar and breakfast available

location close to airport with a free shuttle.

the front-desk employees were great, the price was right for the beer at the small bar area, and the airport shuttle did the job at 5:10 a

small golf course and driving range

great pool ,fun golfing ,comfy bed ,good food , beautiful location lovely view and room

), beautiful interior, super warm and great pool area (excellent for kids), terrific tasty breakfast with quick refill of

great pool ,fun golfing ,comfy bed ,good food , beautiful location lovely view and room

we were 2 families meeting-up with 3 kids under

the owners are very helpfull and the good breakfast is each morning served by the most friendly staff members who have a lot of tips to visit

beautiful hotel with really nice swimming pool very good breakfasts and a helpful staff

come back and will stay at bastian to explore the area (perhaps better in the summer to enjoy the pool

breakfast was delicious

rooms with a little kitchen, everything is new

beautiful, green location with a lovely pool, amazing rooms

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

the rooms were very comfortable and the pool and garden is very nice

the pool with a view and free wifi added to our comfort

large & clean swiming pool

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

waited at the bar for ages for a drink but gave up and went to bed

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

several things: - wifi didn't reach our room and because they were out of space

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

helpful receptionists and bar staff

no breakfast buffet restaurant, only a spanish style bar

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

helpful reception and bar staff free airport transit

excellent. just loud music from bar opposite.

there is a nice free parking

clean, free parking and less than 10 minutes to the airport

free parking

eat for me, as i was travelling by car) with nice wide prking

only a few minutes drive to the top of the bilbao funicular railway where there is free parking and every 15 minutes takes you down into the heart of bilbao for around 4,50euros including

breakfast quite basic. wifi not very stable

free parking and quiet room

t

convivial bar and restaurant

parking was easy

location is good - near the port, in which restaurants and bars are located

also late check out 12:00 which a big bonus

very relaxed atmosphere for what is quite a busy bar area

location, bedroom, bar ..free parking

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

no food or bar facilities, closed down

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

the bar was lively

bar & restaurant in building, so all convenient

early check in; nice bathroom

also, there was the bonus of an ev charger in the hotel car park

coffee was however available at the bar and on demand

maybe in the height of the season, the bar nside the hotel would be open

“roomy” lovely balcony overlooking the sea excellent shower large beds great cafe bar good selection of continental

allowed early check in

beautiful sea and beach views. great bar downstairs, open until excellent staff.

is 14 euros a day and breakfast 12euro when you book in or 14 euros if you want it in the morning this is for continental

terrace with views of the beach and sound of waves, breakfast was delicious and staff were super helpful, bandinka organised 2 lovely bikes to explore

was 12,5€ extra pax and 7) for kids

breakfast was a good quality

the breakfast is very good there.

hotel, very grand yet modern, huge room, comfortable bed, nice view over bay from terrace and pool area, easy walk to old harbour for pintxos or to metro in to bilbao, staff hugely professional

while we were there the weather was not very warm yet so pool etc

we were not met by concierge, no luggage racks in room, no way to indicate room occupancy, no spa/restaurant menu available in room, spa area not fully functional

staff organised complimentary secure parking for my ferrari in their garage

had lunch by the pool which was very average my ceaser salad had little fried chicken nuggets rather than fresh

is very hard to find something to improve but if i have to do it - breakfast bufet could have better yogurt and cereals selection and better fruit for those who do

t pricey by spanish standards) meals in the cafeteria

breakfast was really good value for money

restaurant food was incredible as was breakfast

the room was also a nice size with a well stocked mini bar and large marble tiled bathroom

of room service/food options close by

friendly staff, early check in, comfortable room. very close to guggenheim museum.

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

no room service to order some food

room service is a huge plus

unable to connect to wifi

no gym

location and the roof top. staff were friendly and the bar was excellent

great breakfast, room service every day , bathroom equiped with barh- what we really appreciated, especially during

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

service, room, breakfast, restaurant and bar and location

nice room, great restaurant and bar with wonderful balcony

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

the gym was not available during our stay

the bar shut at 10.30 pm and we would have liked to stay later

no residents bar once it is closed

they even allowed me access to their gym shower off-hours because i flew

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

location, view from the terrace, staff at breakfast and reception, breakfast, concierge and the rooms everyone was so friendly and helpful

the bar at the top is beautiful with a great view over the guggenheim

ile there was a sign to order more via room service, if feels like an effort to phone down for such small items)

awesome location, friendly staff, smelled really good, great gym, great products

room, spatious and comfortable location is perfect rooftop wonderfull great gym and

very kind to ring and say room was ready for early check in

would have appreciated a few minor additions in the kitchen such as a kitchen knife, chopping board and wine glasses but this was the only negative

very clean, new apartment, big bathroom, kitchen has everything very nice host raul

full kitchen with sink, microwave, kettle, fridge, dishwasher

items in the kitchen were missing like tea towel, insufficient (2) dishwashing tablets given we stayed for 6

secure parking. room had a balcony. good wifi signal. close to ferry port.

sandwiches, crisps etc, on offer at bar and restaurant

the location on the river was very good and the wifi worked very well.

safe, bar fridge and espresso maker with pods

in addition the bar and restaurant staff were terrific, particularly the two slightly older servers who we assumed

gym could have been better equipped. spa relatively expensive.

cute spa set up and good looking gym even though i didn't use it

the location and the staff were fantastic! i also appreciated that there was room service.

no spa facilities, sauna steam room etc...

no coffee machine - only instant coffee gym tiny

wifi a bit intermittent but no real problem.

squeaking clean & comfy, great bed, adequate storage space, safety box in the room, unlimited wifi allowed streaming, very efficient aircon, good sound insulation from the street noise

an excellent stay with young kids - highly recommended

nice room amenities such as mini bar, toiletries, and super fast wifi

an excellent stay with young kids - highly recommended

they put in twin beds for my kids

great location if you are travelling with kids - it's a calm neighbourhood with many parks around

spa and gym area great - beautiful lobby - availability of drinking water and snacks - amenities in

spacious bathroom

was fabulous- the decor was lovely, the pool, sauna and changing rooms were clean and kept well stocked with towels etc

location, the staff, the room, the breakfast and the general ambience of the hotel were all excellent

gym, location and room

lobby bar was comfortable. service was excellent. breakfast was great.

the complimentary breakfast was generous

evening menu was limited in the restaurant but the lobby bar served good food.

whole experience from early check in, car parking which was essential and sub-basement

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

there is staff 24/7 and a bar with snacks

the staff very helpfull, there is a bar open 24h highly recommended

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

and what i absolutely loved is the surprise kit for the kids

is only a really tiny thing as we thoroughly enjoyed everything about the hotel but i guess the bar could have been more comfortable, cosy sofas perhaps instead of cafe style seating, but really

nice room, great wifi reception

great for families and kids, close to tram for connection to metro so getting around was a breeze

the gym was another great facility and a huge advantage of the hotel

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

parking was free and convenient

the bar area could do with a bit of updating. the staff were great though.

not far from city center. has a gym.

rarity in spanish hotels because, i

i found myself having to go to the hotel bar each morning to purchase a coffee to go

no white wine in the mini bar & only possible to buy a full bottle in the reception :/

it also offers a fine (but more expensive) a la carte menu and a decent room service menu (-)in room offer of tea, coffee, water etc was poor, and room service expensive. (-)the restaurant should offer room service for evening meals. helpful if travelling with a dog, (+) dog friendly and good room service (-)could not use the restaurant or the bar or get room service (-)done by your pets - never had to do this before an extra 10 for each dog charged offered room service but didn t answer phone underground parking spaces a bit (-)no coffee/snack facilities. room service food was not good. chips not cooked, chicken burnt (-) no room service and no table in restaurant lunch or evening as there was a fiesta on sunday (+)club sandwich via room service was amazing however the chips were fried so much they were impossible to eat the (-)so had to sit in the room with her all afternoon and night as weather wasn't good and had to get room

the fact we arrived sunday the restaurant and bar was closed

good secure disabled parking, free wifi throughout and nice dog walking round about

this has a gym but no pool (which didn't bother us) (-) not the hotel's fault at all, but i would have liked to have made use of the gym and of the communal spaces as lots of lovely areas to sit and take in the views but corona (+) spacious gym with bikes (-)gym i ever saw, broken and squeaky equipment, would call it more of a yoga area than a gym (+)it was okay.. nothing really special about it, we used the gym once it was a nice area

i have never had bad coffee in a bar or restaurant in spain so it should be

- excellent breakfast - good wifi - gym was ok - free water in the

room service does not serve the full menu 24/7

room service was excellent and front of house people could not have done anything else for

of wine and 2 glasses, nicely presented as though they were complementary, until we saw the mini bar menu tucked underneath

everything. perfect hotel, attentive staff. excellent gym and breakfast. really lovely room

bar staff were rude when we asked for a beer at midnight, the just said closed- and the

gym is sufficiently equipped and climate

enjoyed the lobby bar service

area was a little smaller than expected based on photos - however it was still very nice and the kids enjoyed it

a little extra - 3 for flip flops in the spa, no complementary water in the room, prices for room service are above average

mini bar was locked and no wifi, which they will leave you to find out yourself so by 20:00it will be impossible for you to

the rooftop and the gym are the cherries on this beautiful cake

amazing breakfast, bar and of course staff

the gym hand weights could have a few lighter ones for women

how. you have to use the spa to use the pool

no room service which i expected for a 5-star hotel.

room service meal , menu was limited and food was just ok

had a bar for cocktails at night , wonderful full french breakfast

if two people want to have room service, they cannot sit together

great location, great breakfast and great service

the old town is right across the street check in time is 12pm no early check in

room service was fast and excellent

i got the same excellent service from the restaurant staff and room service

breakfast super! wifi too difficult to use.

wifi could be better

there was no room service menu in the room and no wifi instructions

very good breakfast, friendly and helpful staff, clean and comfortable room, quick check in

had a pull out bed for the kids but it was really uncomfortable

the staff were friendly and professional and the gym was super

the breakfast was really good too

the included breakfast was good as was the salad we had in the bar one evening

close to the metro, clean room, own bathroom, friendly staff, lots of facilities like game room, gym, communal

interconnecting single rooms with own en-suite and shared kitchen (not used) washing and drying machines available

but there is a large fridge and if you have a short stay or just going to heat up good the kitchen is suitable for that

gym that the place offers is far from ideal, maybe for someone that has never lifted could work,

hot drinks machine wasn’t working during my stay, and several pieces of equipment in the gym, including the bikes and treadmill, were not functioning properly

bright and clean room and bathroom with very fast wifi

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

also good wifi

wifi is blocking certain network services without giving you upfront or during usage a warning

wifi was a bit sporadic

great location. fabulous friendly staff. great bar & restaurant next door.

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

hotel bar is lovely, and used by locals too

the bar is also great

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

the pool is a great addition along with the bar and terrace

bar and restaurant on site

only slight negative was lack of shade around the pool.

the pool is a great addition along with the bar and terrace

chairs in the bar area could have been more comfortable

were having a drink in the hotel bar, the bar closed with no notice , as we were residents and it would have been nice to stay a bit

lighting in room, advertised facilities are not available - no coffee shop, restaurant or bar on site

were friendly and helpful on check in but didn't give us any information on breakfast, massages, gym or the bar

spacious room. great breakfast. great wifi.

great area to sit outside and sunlit gym

gym doesn t open till 9am - wanted to use it @7

learned that due to covid the roof bar, gym and laundry are closed

also would have loved to visit roof top bar but didn t appear to be

gym was closed - that should be made clear on the hotel site on booking.com

the rooftop bar and gym is closed, essentially most of the amenities

and we asked for smaller pillows and and for a wifi signal booster, and we had it immediately

the terrace bar on the 13th floor is fabulous and serves lovely cocktails and food

superb facilities - gym, dining room and bar area

no pool which was a slight let down. gym was standard.

room service was very quick, beds were very comfortable.

breakfast was superb, a selection of spanish cuisine and british foods presented as a buffet

there are lots of restaurants and shops around the area and there s also a self service laundry shop (autolavanderia adei) 3 minutes walk if you need to get rid of the dirty laundry in (+) due to noise disruptions, they cleared the fees of a laundry service that i had ordered to compensate (-) everything in hot laundry

staff was friendly and room service meant that my bed was cleaned very quickly.

beautiful breakfast

also there was a little play area in the breakfast room for kids

access to fitness club without paying no room service after 11pm staff not very welcoming or friendly would not recommend this hotel or

the outdoor swimming pool is a real bonus

the view into the city from the bar area is incredible esp at night

gym not a part of the hotel but massive with excellent spa area

slow wifi

gym was sufficient for a light workout

quite expensive, and would like to have option for glass of wine in the room service not all full

the restaurant and bar were great, service and food outstanding

limited room service, no concierge, one very hostile bartender, and a night time desk person not helpful

though basic) in the basement is nice esp after having the delicious meals

the pool, gym, and spa are amazing

lovely friendly staff and nice gym

bar wasn t open which was a shame as the weather was great, but understand it s seasonal

great location, rooms were clean and quiet, super friendly staff, great spa and swimming pool

lovely jacuzzi, steam room and sauna and you get a massage, also a roof top pool with a bar which was the perfect place to see the fireworks for the festival

when trying to order a room service - needed to go down to reception desk and order it), ordered food itself wasn t good

good, clean facilities with room service

a slightly late check out was accommodated and luggage stored until my departure time

restaurant only serves room service

great food served in room service for dinner

breakfast, cafe bar was lovely & good value

shower, and bathtub were too old room service

tasty meals at lounge bar in the hall, reasonable

staff very attentive any requests dealt with immediately special thanks to carolina in the bar who was very

didn't have breakfast, but opted for room service

breakfast was great

as we sat there in the bar to have breakfast, we asked to lower down the music and it was no problem at all

amazing buffet breakfast with everything you could want

also breakfast was plentisome, fresh and very good selection of products

location and excellent breakfast

in the heart of the old town with great bars very clean and comfortable breakfast freshly made great bar

they offered a wide selection of cold and hot dishes for breakfast both as a buffet and a la carte

breakfast was excellent, the rooms very good quality, liked the balcony, and the overall feel was

the boutique hotel feels really new and clean, with a breakfast great, and overall a lovely feel

compact hotel but very nicely set out and the reception area forms the bar and breakfast area

90 to park car 16hrs no bar or coffee very basic breakfast

bar across the road was very friendly and breakfast was good there

was very noisey a there is a bar across the road which people partied at until 3am

above the bar it was a little noisy but not too late

very close to the centre (25min walk) but the location was still in a nice neighbourhood with a bar closeby

the breakfast not included.

great breakfast. very comfortable hotel, cool and quirky decor.

the breakfast was delicious at a reasonable price of 8€

good breakfast. too dark in room suggest white paint

the staff were excellent as was the breakfast

nice clean hotel with free usage of a really good gym down the road.

tea / coffee in room insufficient wifi poor

location not great, expensive

the gym was good, when i finally found it!

the wifi coverage was inadequate in the room

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

nothing else, no bar or food facility

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

noise at night from the bar near by

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

friendly staff, breakfast was good and the bed was very comfy.

the breakfast was from a wide variety and delicious

not to forget, this ibis is located just across the road from a shopping center with kids center in it

take breakfast but the buffet looked plentiful

breakfast great, dog friendly hotel

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

love the gym

the coffee lounge/gym were also of a high standard

the breakfast and lounge area were beautiful and it even had a very well equipped gym

the gym is fantastic

24-hour bar and gym availability

good parking facilities good continental breakfast included in the price

good selection of food for the continental breakfast

clean, beautiful and excellent breakfast.

breakfast was very good

breakfast was a small buffet but nice quality food

again this may not be a surprise to most, but we brought along three little kids, and that was a long timme for them to wait to eat

was spatious with fold down bunks for the kids and comfy beds

hotel, large clean comfortable room, good wifi

if the bar fella with the moustache doesnt get a wage rise then its an injustice

the main negative i will give the fact that room service took my cup, plate and cutlery

facilities including the jacuzzi and the dry sauna as well as a small little gym

ambiance, along with the stunning views, the room was spacious and very comfortable, the breakfast was varied and delicious, a wonderful way to start each day

clean, beautiful furnitures, spacious, nice view, great breakfast

breakfast was lovely and staff were very helpful

we were alone in the hotel, the breakfast was outstanding, in a terrasse with a beautiful view on the mountains

nice little bar and restaurant

the location was very good and they have private parking

the hotel itself is stylish and modern, with clean and air-conditioned rooms with free wifi

underground secure and free parking

liked the staff, location, food, bar and excellent bedroom

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

breakfast substantial

good car parking with underground and surface parking

room was very good, and the dining room served an enjoyable breakfast

underground car parking and nice walks around area

basic clean room ,good continental breakfast,nice staff,easy parking,nice restaurant next door