close to bars, restaurants, and shops

eventually discovered a bar that

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

there was a bar where pastries and sandwiches could be bought, but there should be more choice

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

location is in a quiet area, offers free parking and has a big inside garden to hang out

kitchen facilities good, secure location, comfortable bed

parking very secure

plenty of on-site secure parking

gated and safe parking in front of the house

the spa of the hotel was worth the trip to durango.

i even managed to take advantage of the outdoor pool

use of the gym and spa area is not included in the price

i wish the bar was opened until later. the price for the spa and bar was a bit high.

amazing pool and breakfast!

breakfast is limited with few vegan options

spa and breakfast

breakfast was of poor quality and boring

the spa was very good.

location, convenience of buffet restaurant for dinner and breakfast, en suite spacious

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

parking was free and convenient

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

easy parking on the premises

free car parking snd easy walk to/from town center

the bar underneath does great pinchos and the staff are really friendly

nice bar downstairs with some snacks

osed sundays)

nice staff in the bar and reception. nice quiet hotel.

wifi all right

nice to have the bar at the bottom of the

there is a nice seating area in the bar to gather

nothing particular to mention. maybe a terrace for the bar would be a plus.

there was a lovely bar lounging area but the bar did not seem to be open

good bed and size of room. there is a quirky irish bar next door

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

early check in; nice bathroom

the lively restraunt and bar was a warm and entertaining place to sit

and the airport) very friendly and helpful staff with the added bonus of a superb restaurant, bar and garden

lively bar and restaurant

plenty of free parking

parking could be a challenge depending on the number of hotel guests, and guests at the restaurant

the wifi

bar with coffee, breakfest and lunch

wifi wants great but that s ok for the level of all other services

parking is easy, check in was smooth

the staff was very helpful and was very comfortable and easy parking

facilities including the jacuzzi and the dry sauna as well as a small little gym

we were alone in the hotel, the breakfast was outstanding, in a terrasse with a beautiful view on the mountains

as we went during the quiet season we were alone and they made us a lot of food for breakfast regardless which we really appreciated it

breakfast was lovely and staff were very helpful

great breakfast, nice host, easy to find.

no breakfast buffet restaurant, only a spanish style bar

excellent. just loud music from bar opposite.

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

helpful reception and bar staff free airport transit

helpful receptionists and bar staff

parking is available near the hotel and there is a kitchen/bar downstairs

close to the metro, clean room, own bathroom, friendly staff, lots of facilities like game room, gym, communal

good value for money, has all the basics, even has a gym!

gym that the place offers is far from ideal, maybe for someone that has never lifted could work,

it contained kitchen, separate shower

facilities like laundry room and gym

gym not a part of the hotel but massive with excellent spa area

the view into the city from the bar area is incredible esp at night

lovely reception and bar area to relax in

the lobby, staff, prices at the bar, pool table for the kids, and the rooms.

very handy to have outdoor pool despite having to share with gym

wifi could better

again this may not be a surprise to most, but we brought along three little kids, and that was a long timme for them to wait to eat

interney wifi. .a little erratic.

only complaint was the bar did not have any offerings such as peanuts or crisps while having our drink

entering the hotel sometimes, certainly with kids, is very unpleasant due to the smoke

house is beautiful, the breakfast was simple but nice, the pool is lovely - a good location to visit beaches nearby but

breakfast was simple, but offered fresh fruits, bread, pastries, cheese and ham

breakfast nice but nothing special not easy to find someone to ask questions and get

house is right on the highway, so when you’re relaxing by the pool or in your room, you might hear some noise if you’re a light sleeper

house is beautiful, the breakfast was simple but nice, the pool is lovely - a good location to visit beaches nearby but also close enough to drive to

i would prefer to have the view of nature instead if golf course.

the grounds and building were lovely. great bar and restaurant and the view was amazing

also loved the pool and fitness are, nothing beats a good swim before breakfast

small golf course and driving range

fabulous decor, friendly staff, gorgeous views. swimming pool was great too!

parking was free and good

breakfast was nice and personal

the rooftop pool area needs a bar close by to serve drinks.

was brilliant, bar area was lovely, staff were amazing

also the prices at their bar were very high

breakfast wonderful, the whole experience at this hotel was first class, 5 star

there is a comfy bar for hanging out and the breakfasts are cooked to order, with the freshest oj you’ll ever

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

great location. fabulous friendly staff. great bar & restaurant next door.

the addition of the bar next door for a lovely breakfast was also fabulous

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

the gym wasn't in action whilst we were there

two small things: maybe it would have been nice if the gym was open later than 22:00 & it there was a toilet brush in the bathroom

given that we were with small kids, this was a huge hazard

gym doesn t open till 9am - wanted to use it @7

a special commendation to all staff especially at reception and the bar lounge area

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

also there was a little play area in the breakfast room for kids

sco viejo), spacious and comfortable room, delicious breakfast with wide range of selection

beautiful breakfast

staff very friendly and kind. lovely gifts in the room for our kids.

the kitchen has everything you might need

great stay and a fabulous breakfast.

kitchen equipped with all the basics, and all were usable

pool was very nice

we enjoyed the pool - plenty of sun loungers

guess because of covid) so couldn t eat in / get room service etc

24 hour gym was really helpful after eating so much pintxos

drinks offered on arrival and got a token for a drink in the bar - staff very helpful - helped with cases etc and recommended where to go

late check out always a bonus the double room was on the small side - okay for solo traveller

the wifi worked perfectly too

the old town is right across the street check in time is 12pm no early check in

great gym and spa facilities and fantastic breakfast

pool was not heated. so water temperature was very cold.

the food was super and the spa was great to start the day before breakfast

lovely jacuzzi, steam room and sauna and you get a massage, also a roof top pool with a bar which was the perfect place to see the fireworks for the festival

the spa was a a nice addition especially on a colder evening to come back to

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

it's small hotel with no restaurant, bar only

the staff very helpfull, there is a bar open 24h highly recommended

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

very nice staff, comfortable beds, very clean and modern . bar open 24h

terrific hot shower in gorgeous bathroom, fabulous food and wonderful staff, easy secure parking

breakfast was wonderful

great breakfast. particularly enjoyed the fresh squeezed orange juice.

fantastic facilities. beautiful grounds excellent breakfast free drinks in room

i liked that all mini bar drinks were included in the price

note that there is no mini bar with fridge in the rooms (we wanted to put cheese into it)

restaurant or bar on site, there is a small one attached to the hotel right beside it

the shuttle picked me up at the airport within 10 minutes of calling

free shuttle service even as early as 5

, the only thing it's missing is a small bar for a refreshing post flight beer

modern and clean, great position, comfortable beds, very nice breakfast and the most pleasant staff we have ever come across

gym, location and room

location, view, cleanliness, helpful staff and a great breakfast

the complimentary breakfast was generous

super hotel with very good breakfast, gym, surroundings etc. nice staff

paid extra because i was traveling with my kids who are 20 years old

we stayed in a family room and the roll out beds for the kids could have been a bit comfier.

comfortable room breakfast box for early departure greatly appreciated good shuttle serbice

the location and the shuttle to the airport was the main reason for our booking.

the room is big enough to put your luggage comfortably, the little bar downstairs is very

the location was excellent. having the bar and restaurant in the hotel was a plus.

the gym had good equipment

very clean hotel with helpful staff, beautiful lobby, a bar with a comfortable area to sit, relax, watch a football match

rarity in spanish hotels because, i

steam room / sauna was out of order, the gym equipment are ancient

restaurant & room service & bar on the rooftop

originally we planned to use the pool and gym, however, the pool was very small and as the gym was in the basement with no natural light it

pool not open

g, 3kg)

great rooms and lovely rooftop bar and restaurant

and what i absolutely loved is the surprise kit for the kids

working free wifi and power plugs on both

the bar was very nice as well as the room service

we travelled with kids, a small playing area could have been nice

hotel front desk super helpful, and breakfast was wonderful

to 120mbps)

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

i had to work for a while and the wifi was good

basic hotel, micro rooms & beds, zero room service, not even breakfast in the room, 4 stars must be a joke

thought that the rooms were supposed to have air conditioning and i thought there was going to be room service

junior suite perfect for a family (two kids)

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

the gym was not available during our stay

so the only thing i'll say is that the gym was unavailable

also i was pleasantly surprised by the gym

travelling with 2 kids. friendly staff. very central for visiting the town.. no problems.

wifi was spotty or not working at all in the room

great area to sit outside and sunlit gym

no tea and coffee in rooms. only outside of bar hours was that free.

location was great we walked to the old town for dinner with the kids and it was close to many shops etc

internet wifi was unreliable and slow

i am glad to tell you how fortunate it was that my wifi didn t work in room 228, and because of that you came to the room to help me

gym equipment was very old

slow wifi, old furniture

well situated to walk to guggenheim and old downtown, exceptional staff and room service

did not have time to try gym but it seemed nice

24-hour bar and gym availability

everything is spotlessly clean; the staff are all lovely (and kindly spoke english); the 24 hour bar / cafe is great

love the gym

bed room ac the shower breakfast was amazing. the fact that it had a gym

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

noise at night from the bar near by

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

very close to the centre (25min walk) but the location was still in a nice neighbourhood with a bar closeby

above the bar it was a little noisy but not too late

90 to park car 16hrs no bar or coffee very basic breakfast

bar across the road was very friendly and breakfast was good there

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

lovely bar terrace where we sat later and had sundowners

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to leave by 2pm so need to find another parking place for

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

ate in the bar rather than having to eat in the room with

, hand towels, bar soap, shampoo &

more variety at breakfast however i was satisfied. no orange juice on 2 mornings.

cleanliness, staff was very welcoming and friendly, and breakfast was great.

would have liked interconnecting room for the kids.

the price of room service was reasonable, and the cake

the gym was well equipped for a weights workout - much better than most hotel gyms

had a bar for cocktails at night , wonderful full french

com didn't say wifi is available throughout the hotel

great location for restaurants and the guggenheim. very comfy room. good service and good gym.

wifi was free, but weak, for emails okay

we needed to do out laundry and there was a laundrette conveniently located very close by, and the location of the

little attention for the kids

proper wifi and air conditioning were great

ovided detailed directions

full kitchen with sink, microwave, kettle, fridge, dishwasher

kitchen is strip bare of all cooking essentials like salt, pepper, sugar, oil, etc

the kitchen is really just a corner. not setup for any real cooking.

very kind to ring and say room was ready for early check in

would have appreciated a few minor additions in the kitchen such as a kitchen knife, chopping board and wine glasses but this was the only negative

location, gym and roof top bar. room and facilities good. v quiet inner room

breakfast was perfect, especially the guggenheim museum view

to rooftop denied second night no ice in room breakfast not included in big prices no sun loungers available for our

however, prices at the bar, for room service and for breakfast were ridiculous

this time we used the spa

good laundry service

liked my whole stay but what really stood out for me was the bar at the 13th floor

the gym needs updating

wifi didn't work.

i was with my family my kids and it was really unconfortable to sleep at 40 degree celcius

the hotel has a restaurant and a bar with good food and well-priced

staff very attentive any requests dealt with immediately special thanks to carolina in the bar who was very

other rooms) in the morning was too

there was a strike from the cleaning service during my stay...no room service...no fresh towels

very late check in and easy to organise a late check out (2pm) (+) option for late check out ( 25 extra)

we had requested an early check in and were pleasantly surprised to have a room ready when we arrived quite early

spa is extra charge and rather expensive. fitness room tiny.

excellent breakfast. excellent staff members.

location and view honesty bar relaxing

ada adaptations excellent excellent breakfast location excellent ac working great

very good breakfast, very comfy pillows, helpful staff and good location

breakfast was great with a big choice beautifully presented

not a proper bar to relax in. room looked a bit tired.

room service was excellent

room service food

had a room service issue sadly

a little extra - 3 for flip flops in the spa, no complementary water in the room, prices for room service are above average

wifi was not the best

outdoor pool was a bonus and great location with lovely restaurants and bars nearby

rticularly the bar staff)

imming pool)

nice hotel and breakfast was good, ev charging available to use

no room service menu

room quiet and beds comfortable. spa and pool good. breakfast excellent

friendly staff, also towards our kids

excellent bar staff and delicious chocolate cake

had a pull out bed for the kids but it was really uncomfortable

beds, cleaning services were spot on, access to the gym - covid safety measures in place

the staff was very helpful especially they helped us for early check in

fantastic location with lovely pintxos bar right next door

everything. perfect hotel, attentive staff. excellent gym and breakfast. really lovely room

of wine and 2 glasses, nicely presented as though they were complementary, until we saw the mini bar menu tucked underneath

helpful staff, very good free wifi, good breakfast, spacy room

good gym and average breakfeast

the room service food was quite poor considering the quality of the main restaurant

the breakfast not included.

only thing that would improve it is if there was a decent coffee making facility post breakfast

the staff were excellent as was the breakfast

great breakfast. very comfortable hotel, cool and quirky decor.

good breakfast, nice staff, good location near the central bus station

friendly staff, early check in, comfortable room. very close to guggenheim museum.

of room service/food options close by

no room service to order some food

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

it was very well located, near the guggenheim museum. the room service was also good.

wifi

room service food was quite average

there appears to be a room service menu but no way to order as reception does not answer calls

clean, comfortable, good wifi, as would expect from this class of hotel

the room service staff are great

no habia wifi por averia

the bed for the kids was not so good and their room lacked air-conditioning

theyve thought of everything from a fantastic kiddies' corner on low tables so the kids can help themselves to a bloody mary station for adults

breakfast super! wifi too difficult to use.

kids screaming in the hallway which the hotel can t control but yes a bit noisy

also, there was the bonus of an ev charger in the hotel car park