helpful receptionists and bar staff

no breakfast buffet restaurant, only a spanish style bar

helpful reception and bar staff free airport transit

excellent. just loud music from bar opposite.

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

free parking

clean, free parking and less than 10 minutes to the airport

parking is easy, check in was smooth

thout password) worked though i had to go back down and ask about it

wifi good

staff are great, facilities are great. breakfast and bar facilities are great too.

convivial bar and restaurant

good parking if you are driving

location, tranquil setting, with ample free parking

free parking, nice and confortable room, nice and quite area, well designed landscape, full bath

early check in; nice bathroom

restaurant or bar on site, there is a small one attached to the hotel right beside it

location for the airport with a great shuttle service

bar and breakfast available

location close to airport with a free shuttle.

the front-desk employees were great, the price was right for the beer at the small bar area, and the airport shuttle did the job at 5:10 a

comfortable room breakfast box for early departure greatly appreciated good shuttle serbice

early breakfast was delicious and abundant

were a party of 4, 2 adults and 2 kids and the room is a bit tight for such a group, however we managed ourselves pretty well for

shuttle service to and from the bilbao airport, comfortable rooms, wonderful hot breakfast included

very uncomfortable with little kids

free wi-fi and free parking

parking was free and convenient

lots of parking, great hill views, good size good, easy access to motorway.

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

nice lunch & dinner, professional restaurant staff, large room, beautiful terrasse and flowers, kids

the grounds and building were lovely. great bar and restaurant and the view was amazing

was fabulous loved every minute from the scenery overlooking the golf course to the restaurant and it’s food, the staff were all friendly and helpful only a few

great to be able to bring dogs into bar and restaurant with you

very nice hotel, beautiful decoration, relaxing environnement, good food, nice swimming pool.

did not expect all the kitchen facilities but great

facilities like laundry room and gym

it contained kitchen, separate shower

hot drinks machine wasn’t working during my stay, and several pieces of equipment in the gym, including the bikes and treadmill, were not functioning properly

room was not big but just perfect and cozy with all the facilities you would need, including kitchen

also nice kitchen, i enjoyed it, state of the art facility gym and spa i spent most time there

the lobby, staff, prices at the bar, pool table for the kids, and the rooms.

terrible wifi. continous disconnecting.

to pay extra to use spa/indoor pool and kids weren't allowed, had to pay for parking and we weren't advised of this at check in

to pay extra to use spa/indoor pool and kids weren't allowed, had to pay for parking and we weren't advised of this at check in

the lack of bar service.

small bar and lounge area

whole experience from early check in, car parking which was essential and sub-basement

there was no wine in the bar the first night, but then they

very nice staff, comfortable beds, very clean and modern . bar open 24h

the gym is excellent

bar area lovely and service excellent

the room service menu was extremely limited and needs to be extended for

ere they provide towels, water, and even apples), staff was nice

didn t have breakfast because we felt it too expensive compared to any cafe or bar in the city

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

so the only thing i'll say is that the gym was unavailable

great value and a well equipped gym too

nice hotel at the river. pretty close to the old town, nice gym

the hotel has an ok gym and a nice mixed sauna, but there is no locker room to change clothes for those using the sauna

no food available, not even room service after 2300

the various restaurants the location the room service

the quality of the furniture, mini bar, was a little bit below average. the gym was poor.

warm welcome & unexpected early check in. good breakfast

great breakfast, room service every day , bathroom equiped with barh- what we really appreciated, especially during

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

lovely bar terrace where we sat later and had sundowners

service, room, breakfast, restaurant and bar and location

nice room, great restaurant and bar with wonderful balcony

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

good choice at breakfast and freshly cooked omelettes a great

the wifi was very slow

access to spa facility was additional cost on top of pay for stay - bit

enjoyed the bar downstairs a couple days too

is only a really tiny thing as we thoroughly enjoyed everything about the hotel but i guess the bar could have been more comfortable, cosy sofas perhaps instead of cafe style seating, but really

breakfast was delicious

the kitchen in the room

very nice, cosy, modern and spacious apartment with all you need, quiet and lovely pool area, very delicious breakfast, very friendly staff, lovely location between the

the kitchen has everything you might need

the owners are very helpfull and the good breakfast is each morning served by the most friendly staff members who have a lot of tips to visit

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

hotel bar is lovely, and used by locals too

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

lovely staff who gave us an early check in and fab restaurant/bar

the addition of the bar next door for a lovely breakfast was also fabulous

the old town is right across the street check in time is 12pm no early check in

steam room / sauna was out of order, the gym equipment are ancient

size room, bed, room service

hotel staff was very welcoming and also gave us early check in, and gave information about the area

no white wine in the mini bar & only possible to buy a full bottle in the reception :/

the bar area could do with a bit of updating. the staff were great though.

limited choice in restaurant although room service was good

helpful and the location is very accessible to tourist areas, churches, restaurants, and public laundry and transportation

no phone for room service

hotel bar was very nice, good drinks and food

��b

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

waited at the bar for ages for a drink but gave up and went to bed

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

several things: - wifi didn't reach our room and because they were out of space

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

staff were very helpful snd the rooftop bar was a lovely place to relax

property was great, finishes were excellent, rooftop was lovely and pool / gym space was good

but using room service menu is not allowed

amazing breakfast, bar and of course staff

also i love their gym s floor area for my morning yoga practice - amazing space and design

well equipped kitchen and

kitchen is strip bare of all cooking essentials like salt, pepper, sugar, oil, etc

items in the kitchen were missing like tea towel, insufficient (2) dishwashing tablets given we stayed for 6

would have appreciated a few minor additions in the kitchen such as a kitchen knife, chopping board and wine glasses but this was the only negative

the kitchen was quite well stocked with dishes/plates etc

very good breakfast

good location in old town of the city

location and great breakfast!

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

great location in the old town. great sized rooms and breakfast was fantastic

location, view from the terrace, staff at breakfast and reception, breakfast, concierge and the rooms everyone was so friendly and helpful

is no room service during the day or evenings

to rooftop denied second night no ice in room breakfast not included in big prices no sun loungers available for our

staff very friendly location could not be better breakfast food and room wonderful

great rooftop bar to enjoy the sunset

an excellent stay with young kids - highly recommended

ovided detailed directions

we needed to do out laundry and there was a laundrette conveniently located very close by, and the location of the

proper wifi and air conditioning were great

little attention for the kids

the wifi worked well

was a better room that was unused than the one i had booked, and whenever i called, reception and room service were extremely responsive

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

to 120mbps)

wifi wasn t working

24 hour gym was really helpful after eating so much pintxos

feels a little expensive for size of room and lack of amenities like gym, etc

nice staff and good wifi, you can easily do video

the hotel bar is also a treat such knowledgeable staff always make your drink experience unique

shame that nothing was open

breakfast delicious

somehow, even the breakfast is first rate

they offered a wide selection of cold and hot dishes for breakfast both as a buffet and a la carte

the rooftop pool area needs a bar close by to serve drinks.

breakfast was excellent, the rooms very good quality, liked the balcony, and the overall feel was

basic bar area

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

good restaurant & bar food. close to airport

friendly bar with snack food available

perfect location, welcome desk decoration, all day free catering, kids welcome kit

fantastic location and views friendly staff beautiful room and the spa was great

very expensive, no in house options for lunch or dinner, except for a very limited room service

requested a cot which we got in the room but also received a baby bath and kids pack

excellent breakfast. excellent staff members.

n t call that a gym anymore)

comfortable for family of 4 with a separate area with 2 sofa beds that opened for the kids

beds; great location; friendly staff; gym basic but will do; great coffee place cafeteria zortzi

they had goodies for the kids which was very nice! the location was excellent.

is no evening atmosphere or bar on offer in hotel really but everything is so close that you have options

the gym, the entrance, the spa

pool was not heated. so water temperature was very cold.

pool was very shallow so not for swimming in

no bar service after 9pm

lovely jacuzzi, steam room and sauna and you get a massage, also a roof top pool with a bar which was the perfect place to see the fireworks for the festival

was old school comfy, with large hallways and rooms, very clean, lovely staff, lovely old bar that was great place to have a drink and unwind

reception, room, staff, breakfast, helpful tips for shopping and eating were simply great

the breakfast was fantastic.

the terrace bar was a nice oasis

lovely places to relax all over the hotel and the service in the bar was also excellent

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

it was very well located, near the guggenheim museum. the room service was also good.

of room service/food options close by

no room service to order some food

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

also, there was the bonus of an ev charger in the hotel car park

like 5star uk standard room service food was rubbish charged 20 euros for black coffee didn t order cold toast and

great location with park and playground on the doorstep for kids

wifi works fine

t plenty of excellent alternatives close by, so

we loved the swimming pool

loved the little play corner for kids in the restaurant where breakfast was served

our room, the bar and restaurant. the staff. the location

i coulnt open up the lock door from the room through the app, neither connect wifi

wifi could better

staff- very professional and polite, very clean room, good quality wifi, very handy and close to the center, large and secure parking

staff in reception and the bar were so accommodating, storing our baggage for us while we attended an event and also allowing

wifi was not always working

there was a gym, so pack your sports gear

the terrace bar on the 13th floor is fabulous and serves lovely cocktails and food

wifi not secure.

more variety at breakfast however i was satisfied. no orange juice on 2 mornings.

staff were really friendly and helpful, very clean, cool room, cold water dispenser was handy, bar on location was good, no issues with wifi, breakfast was excellent

24hr reception and bar area an big advantage

able to accommodate with the kids rooms

cleanliness, staff was very welcoming and friendly, and breakfast was great.

the spa and gym facilities were excellent - clean, well maintained and quiet

the pool is tiny not like in the photo

wished pool was heated

staff was excellent. young kids would prefer a bigger pool. everything was in great shape

the swimming pool was not for swimming. it looked like a small pool for kids

bar across the road was very friendly and breakfast was good there

was very noisey a there is a bar across the road which people partied at until 3am

90 to park car 16hrs no bar or coffee very basic breakfast

above the bar it was a little noisy but not too late

very close to the centre (25min walk) but the location was still in a nice neighbourhood with a bar closeby

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

noise at night from the bar near by

nothing else, no bar or food facility

dog not allowed in the bar which was empty!! shame

unfortunately room service menu is terrible - we were a bit shocked given the high quality of breakfast

- excellent breakfast - good wifi - gym was ok - free water in the

near the guggenheim the breakfast was super wifi was fast cause we were there on a sunday, street parking was

everything is excellent. location, staff, clean rooms, breakfast, gym. very nice.

the hotel offers a small gym as well

hotel well located, not far from the old town and city centre. small but equipped gym.

i loved that they had a gym and 24/7 bar

the breakfast and lounge area were beautiful and it even had a very well equipped gym

the coffee lounge/gym were also of a high standard

clean, great location, comfy rooms and a lovely gym

had a pull out bed for the kids but it was really uncomfortable

plenty of restaurants and bars around to have breakfast or dinners

very good breakfast, friendly and helpful staff, clean and comfortable room, quick check in

exceeded my expectations, the food, the gym the lobby, the location, the bedroom, honestly would highly recommend

laundry service, while expensive, was one day service at no extra charge

a 4-star i expect the receptionists to understand english at least for for simle requests like room service

shower, and bathtub were too old room service

the terrace and bistro and bar area

good location nice bar and courtyard staff excellent

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

kids screaming in the hallway which the hotel can t control but yes a bit noisy

theyve thought of everything from a fantastic kiddies' corner on low tables so the kids can help themselves to a bloody mary station for adults

a kettle with tea bags, coffee sachets and plenty of free toiletries, had a safe and laundry service

theyve thought of everything from a fantastic kiddies' corner on low tables so the kids can help themselves to a bloody mary station for adults

a little bit outdated and size of the room on the small side when the sofa was opened for the kids to sleep

the breakfast is exceptional, and the staff is very friendly and welcoming

breakfast was additional 11 euros and was amazing, it had local products

electric kettle, ac fully controlable, breakfast nothing special but good

the gym is not located at the property. this should be advised in the property description.

the wifi coverage was inadequate in the room

pool

pool gardens fact that it was very very dog friendly . house location

pool not available, but present on photos

nice place in the middle of nature, they provide all sorts of facilities (barbecue, pool, huge common terrace, another huge covered terrace, a lot of other places with couches and tv

large yard with swimming pool, a lovely view, quiet

quick room service at dinner time

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

the room service staff are great

when trying to order a room service - needed to go down to reception desk and order it), ordered food itself wasn t good

clean, comfortable, good wifi, as would expect from this class of hotel

lots of lovely fresh ingredients for a lovely filling breakfast

only thing that would improve it is if there was a decent coffee making facility post breakfast

breakfast was very good although lots of tapas bars nearby

good breakfast, nice staff, good location near the central bus station

the staff were excellent as was the breakfast

the pool with a view and free wifi added to our comfort

large & clean swiming pool

beautiful, green location with a lovely pool, amazing rooms

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

the rooms were very comfortable and the pool and garden is very nice

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

no food or bar facilities, closed down

the bar was lively

bar & restaurant in building, so all convenient

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

we had a great time when our sons visited with the grandchildren in the bar and the kids room

the bar staff were helpful and we had an enjoyable evening meal

kids where very disappointed they couldn't swim

the pool is a great addition along with the bar and terrace

pool, the rooms

we had to leave early in the morning and we not able to eat the breakfast provided but we so wish we would have been able to

ambiance, along with the stunning views, the room was spacious and very comfortable, the breakfast was varied and delicious, a wonderful way to start each day

the breakfast was amazing!

good buffet style breakfast

great breakfast, nice host, easy to find.

not to forget, this ibis is located just across the road from a shopping center with kids center in it

friendly staff, breakfast was good and the bed was very comfy.

the bar and good were great both in choices and prices, the food quality was very good

location, clean, staff very friendly and helpful. breakfast great selection.

the breakfast was from a wide variety and delicious

location, bedroom, bar ..free parking

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

very relaxed atmosphere for what is quite a busy bar area

also late check out 12:00 which a big bonus

the staff was great & very nice restaurant/ bar there, too

had room service as we were tired superb food and pleasant

we enjoyed breakfast and coffee on our terrace in the morning, then had dinner in the hotels lovely restaurant

is very hard to find something to improve but if i have to do it - breakfast bufet could have better yogurt and cereals selection and better fruit for those who do

& wifi didn't work

location and bar / restaurant

good wifi

exceptionally comfy beds, good wifi in room, super friendly staff and great location.

wifi was good and easy to access

the location on the river was very good and the wifi worked very well.

good breakfast

there is parking under the hotel and a lift

+ own garage + good breakfast + quiet location

was clean as was the bathroom, bed was comfortable, not a huge choice for the continental breakfast

room was very good, and the dining room served an enjoyable breakfast

occasionally have bar tender stop by pool and ask guest if they need drink

breakfast at the terrace with sea-view made us feel great in the morning

while we were there the weather was not very warm yet so pool etc

great breakfast , fabulous staff . super clean everywhere

bell staff and bar staff were hit and miss

the breakfast is very good there.

was 12,5€ extra pax and 7) for kids

staff, breakfast and facilities

breakfast was a good quality

breakfast was lovely but as we didn't want the full works we didn't have it everyday as it cost 12

allowed early check in

“roomy” lovely balcony overlooking the sea excellent shower large beds great cafe bar good selection of continental

beautiful sea and beach views. great bar downstairs, open until excellent staff.

the tapas bar downstairs, solaro, has heavy 50s rock music playing constantly, round and round on the disc

coffee was however available at the bar and on demand

really, could have done with more staff on in the evning to cope with the bar and restaurant

it also offers a fine (but more expensive) a la carte menu and a decent room service menu (-)in room offer of tea, coffee, water etc was poor, and room service expensive. (-)the restaurant should offer room service for evening meals. helpful if travelling with a dog, (+) dog friendly and good room service (-)could not use the restaurant or the bar or get room service (-)done by your pets - never had to do this before an extra 10 for each dog charged offered room service but didn t answer phone underground parking spaces a bit (-)no coffee/snack facilities. room service food was not good. chips not cooked, chicken burnt (-) no room service and no table in restaurant lunch or evening as there was a fiesta on sunday (+)club sandwich via room service was amazing however the chips were fried so much they were impossible to eat the (-)so had to sit in the room with her all afternoon and night as weather wasn't good and had to get room

the hotel also had it's own restaurant and bar so you can rest if you don't feel like exploring

rooms dog friendly and close to ferry port 15 mins drive away - late check out at 12

this has a gym but no pool (which didn't bother us) (-) not the hotel's fault at all, but i would have liked to have made use of the gym and of the communal spaces as lots of lovely areas to sit and take in the views but corona (+) spacious gym with bikes (-)gym i ever saw, broken and squeaky equipment, would call it more of a yoga area than a gym (+)it was okay.. nothing really special about it, we used the gym once it was a nice area

the breakfast contained a very good selection that should suit all tastes

good selection of food for the continental breakfast

breakfast was good

breakfast was very good

breakfast was a small buffet but nice quality food

great location for the port, secure free underground parking, very helpful and kind staff, large and well equipped room, excellent restaurant at an

good off road parking under the hotel

the hotel has an underground car park (max headroom 1

very handy for bilbao ferry port. strong wifi. clean budget hotel.

the location was very good and they have private parking

close to bars, restaurants, and shops

there was a bar where pastries and sandwiches could be bought, but there should be more choice

eventually discovered a bar that

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite