comfortable room breakfast box for early departure greatly appreciated good shuttle serbice

free shuttle service, room was ok, however smart tv would be appreciated, especially for a small kids

great location, close to the airport with free shuttle service.

location next to the airport with a free shuttle service available every 30 minutes, making it very convenient

bar services very flriendly

free shuttle service even as early as 5

, the only thing it's missing is a small bar for a refreshing post flight beer

i also liked the free shuttle service

location to the airport, shuttle perfectly arranged, just a few minutes waiting, super clean hotel, very calm, despite close

the free shuttle from/to the airport works great

excellent. just loud music from bar opposite.

helpful reception and bar staff free airport transit

no breakfast buffet restaurant, only a spanish style bar

helpful receptionists and bar staff

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned or polished

several things: - wifi didn't reach our room and because they were out of space

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

waited at the bar for ages for a drink but gave up and went to bed

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

lady in reception and running the bar in the evening was excellent

he didn't greet me, didn't offer the breakfast, didn't give me the wifi password till i came down and asked

free parking

eat for me, as i was travelling by car) with nice wide prking

free, on-site, easy parking - super extra amazing

the quality of the furniture, mini bar, was a little bit below average. the gym was poor.

gym equipment was very old

gym was tiny with only a few machines squeezed in.

slow wifi, old furniture

no food available, not even room service after 2300

the room and bar facilities.

temperature a little too high and a soap bar would be great in the bathroom

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too as well as overnight stay on arrival

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

my family also really enjoyed spending time in the gym

nice hotel at the river. pretty close to the old town, nice gym

it has a small gym and sauna

junior suite perfect for a family (two kids)

the hotel has an ok gym and a nice mixed sauna, but there is no locker room to change clothes for those using the sauna

the bar and the terrace has a nice view on the nervion river

garage parking was expensive but included ev charging

lovely bar terrace where we sat later and had sundowners

nice room, great restaurant and bar with wonderful balcony

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to leave by 2pm so need to find another parking place for

modern and clean, great position, comfortable beds, very nice breakfast and the most pleasant staff we have ever come across

room service/bar food is a disaster

bar area lovely and service excellent

friendly staff, good breakfast and only a short walk to the ild town and the guggenheim.

the room was very comfortable and room service was good value, a varied menu and delivered promptly

also, there was the bonus of an ev charger in the hotel car park

the lack of bar service.

there was no wine in the bar the first night, but then they

very nice staff, comfortable beds, very clean and modern . bar open 24h

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

rooftop bar has a great view but could be made more cool with nicer lighting and ambience

location, view from the terrace, staff at breakfast and reception, breakfast, concierge and the rooms everyone was so friendly and helpful

nice and clean gym and spa area, spacious and clean room, walking distance to museums, old town, with a variety of

nice and clean gym and spa area, spacious and clean room, walking distance to museums, old town, with a variety of

the room service food is impeccable and all the staff are exemplary

very kind to ring and say room was ready for early check in

appeared to be a very new appartment there were still a few essential things missing from the kitchen, but have already mentioned to the hosts

the kitchen was quite well stocked with dishes/plates etc

kitchen is strip bare of all cooking essentials like salt, pepper, sugar, oil, etc

very clean, new apartment, big bathroom, kitchen has everything very nice host raul

neither wi-fi, not cellular network worked at the gym

great for families and kids, close to tram for connection to metro so getting around was a breeze

we travelled with kids, a small playing area could have been nice

the spa was fabulous

spa was busy

we needed to do out laundry and there was a laundrette conveniently located very close by, and the location of the

check in late cleaning perfect late check out

wifi was free, but weak, for emails okay

big bed, big tv, optimal wifi

an excellent stay with young kids - highly recommended

early check in; nice bathroom

room was not big but just perfect and cozy with all the facilities you would need, including kitchen

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

very clean. comfortable. small kitchen

good little kitchen

but there is a large fridge and if you have a short stay or just going to heat up good the kitchen is suitable for that

of room service/food options close by

it was very well located, near the guggenheim museum. the room service was also good.

no room service to order some food

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

friendly staff, early check in, comfortable room. very close to guggenheim museum.

the gym could be bigger. prefer a softer bed.

the same was the breakfast area and the breakfast itself was various and of high quality

breakfast was a little pricey

a bigger gym

could not use the sauna without payment for spa treatment

location, tranquil setting, with ample free parking

parking was easy

free parking, nice and confortable room, nice and quite area, well designed landscape, full bath

good parking if you are driving

convivial bar and restaurant

steam room / sauna was out of order, the gym equipment are ancient

we tried to check it out and it turned out they meant a hot shower cabin in the gym on the 7th floor, but there is no sauna - this was a bit of a

we could not reach room service or the front desk

size room, bed, room service

the location was excellent. having the bar and restaurant in the hotel was a plus.

the old town is right across the street check in time is 12pm no early check in

the breakfast buffet was ok but you can order special a la carte dishes that are super nice

wifi works well

modern, great location, great gym , great rooftop bar and restaurant.

the room was spacious, quiet, and impeccably clean, with a big, super comfy bed that made for a great night's

located, clean and modern hotel complete with an outstanding rooftop bar and gym/spa facilities

great location. fabulous friendly staff. great bar & restaurant next door.

the addition of the bar next door for a lovely breakfast was also fabulous

hotel bar is lovely, and used by locals too

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

the service, location, warm pool, cleaning, restaurant

nice hotel and breakfast was good, ev charging available to use

wifi was not working/available at all in the hotel during our stay.

wifi in the room is abominable

room service food was poor and cold

wifi is weak and unreliable

slow wifi

gym and spa are excellent

staff were so helpful sorting out the wifi

the lobby, staff, prices at the bar, pool table for the kids, and the rooms.

an early check in for us which was nice, easy check in and out, location is excellent,

the gym is exactly what it looks like in the pictures, with the heaviest dumbbells weighing 10 kilos

a special commendation to all staff especially at reception and the bar lounge area

no phone for room service

thanks to amazing bar

bright and clean room and bathroom with very fast wifi

the wifi worked well

to 120mbps)

basic hotel, micro rooms & beds, zero room service, not even breakfast in the room, 4 stars must be a joke

thought that the rooms were supposed to have air conditioning and i thought there was going to be room service

great helpful staff, good breakfast

staff was friendly and room service meant that my bed was cleaned very quickly.

very good breakfast

great breakfast and really friendly staff

sco viejo), spacious and comfortable room, delicious breakfast with wide range of selection

v slow wifi.

if two people want to have room service, they cannot sit together

location, staff, breakfast,gym

not really a 5 star hotel. unmodern room. bad pillows. no minibar. room service food not good.

there were no information leaflets in our room, and we had to ask about everything, including room service menu, spa facilities, location, and menu for evening dining

gym is included until 10pm

was large and comfortable with one super king size bed plus two fold-out single beds for the kids

comfortable for family of 4 with a separate area with 2 sofa beds that opened for the kids

hotel rooms , breakfast and facilities were superb including the gym

suite perfect for couple with kids or two friends who don't want to share room

drinks offered on arrival and got a token for a drink in the bar - staff very helpful - helped with cases etc and recommended where to go

the restaurant and bar were great, service and food outstanding

room was a bit small but not a huge issue room service - probably ordered the wrong thing

the wifi worked perfectly too

hotel, very friendly staff and the bar was fab

the gym is small, but offers everything

ay from the kids ), breakfast delicious, wonderful location

area was a little smaller than expected based on photos - however it was still very nice and the kids enjoyed it

staff was excellent. young kids would prefer a bigger pool. everything was in great shape

had a room service issue sadly

helpful staff, very good free wifi, good breakfast, spacy room

en though pretty much

wifi is either free and extremely slow or paid

no gym or pool etc.

- excellent breakfast - good wifi - gym was ok - free water in the

the hotel is fabulous which includes a lovely outdoor swimming pool, spa facilities and fitness center

well equipped gym and spa

great vibe. roof terrace and bar were superb.

for breakfast room and gym was out of that section and a flight of stairs down

the food was super and the spa was great to start the day before breakfast

we didn't find the staff in the tapas bar very friendly.

i was with my family my kids and it was really unconfortable to sleep at 40 degree celcius

room service was very quick, beds were very comfortable.

many little presents for parents and kids

the kids said the staff were really friendly to them, there were free soft drinks available in the

❓bar did not serve a glass of cava

my expectations for breakfast were a bit low given the size of the hotel and am happy to say i was so very wrong

compact hotel but very nicely set out and the reception area forms the bar and breakfast area

breakfast was excellent, the rooms very good quality, liked the balcony, and the overall feel was

the service was amazing, the breakfast unmissable

exceeded my expectations, the food, the gym the lobby, the location, the bedroom, honestly would highly recommend

also a very nice gin & tonic bar in the next

posh & executive feel that was really nice for the kids to also experience

clean great breakfast lovely staff

the breakfast was really good too

i got the same excellent service from the restaurant staff and room service

kids screaming in the hallway which the hotel can’t control but yes a bit noisy

kids screaming in the hallway which the hotel can t control but yes a bit noisy

there was no room service menu in the room and no wifi instructions

great attention for kids

able to accommodate with the kids rooms

great location in the city center. very good breakfast with wide choice of food.

, hand towels, bar soap, shampoo &

24hr reception and bar area an big advantage

would have liked interconnecting room for the kids.

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

was a very comfortable golf hotel with ample parking which was outside and easily accessible

the staff were very helpful and friendly and we enjoyed the bar setting

also loved the pool and fitness are, nothing beats a good swim before breakfast

palace in the middle of of a golf course conveniently located close to the airport with a very good

very nice hotel, beautiful decoration, relaxing environnement, good food, nice swimming pool.

tasty meals at lounge bar in the hall, reasonable

good location nice bar and courtyard staff excellent

the terrace and bistro and bar area

breakfast, lovely courtyard with some green plants, food available at the bar at all

breakfast, cafe bar was lovely & good value

above the bar it was a little noisy but not too late

was very noisey a there is a bar across the road which people partied at until 3am

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

90 to park car 16hrs no bar or coffee very basic breakfast

bar across the road was very friendly and breakfast was good there

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

noise at night from the bar near by

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

nothing else, no bar or food facility

the gym is fantastic

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

24-hour bar and gym availability

24-hour bar and gym availability

the hotel offers a small gym as well

room service food was quite average

to complain about, perhaps a small note: a qr code for room service is available in the room, but the order still needs to be placed by phone

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

the room service didn't work, even going through reception

restaurant only serves room service

walk to guggenheim very stylish design - room very comfortable staff are exceptionally helpful breakfast was

very good breakfast, very comfy pillows, helpful staff and good location

room service food

electric kettle, ac fully controlable, breakfast nothing special but good

breakfast brunch was worth it for each day

the breakfast not included.

the staff were excellent as was the breakfast

only thing that would improve it is if there was a decent coffee making facility post breakfast

great breakfast. very comfortable hotel, cool and quirky decor.

good breakfast, nice staff, good location near the central bus station

the design was great, friendly personal, free coffee and water, great room service

entering the hotel sometimes, certainly with kids, is very unpleasant due to the smoke

wifi signal could have been better as it failed at some point, but they said they would look into

again this may not be a surprise to most, but we brought along three little kids, and that was a long timme for them to wait to eat

the lobby is really cool and the bar served very nice dishes

parking was free and convenient

free wi-fi and free parking

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

lots of parking, great hill views, good size good, easy access to motorway.

pool

quiet relaxed atmosphere, pool. suroundings, location for trips to bilbao and coastline.

nice garden and pool. close to bilbao. bathroom brand new and clean.

pool gardens fact that it was very very dog friendly . house location

large yard with swimming pool, a lovely view, quiet

the kitchen in the room

come back and will stay at bastian to explore the area (perhaps better in the summer to enjoy the pool

the accommodation is excellent and the breakfast was very good

the peace and quiet, the breakfast and the staff.

we enjoyed walking, cycling, relaxing by the pool and cultural visits to bilbao

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

the bar was lively

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

the pool area was lovely with comfy area for dining outdoors

perfect for families; my kids enjoyed the playroom

the bar staff were helpful and we had an enjoyable evening meal

the swimming pool was in big demand as the temperature was in the 30's

we liked the hotel bar which was open until 23:00

rooms, good shower, good breakfast with late check out

bar and restaurant on site, both available until 11pm

take breakfast but the buffet looked plentiful

drink too expensive. people not using bar as prices too dear

it also has a good bar and food service

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

also late check out 12:00 which a big bonus

location is good - near the port, in which restaurants and bars are located

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

very relaxed atmosphere for what is quite a busy bar area

in addition the bar and restaurant staff were terrific, particularly the two slightly older servers who we assumed

safe, bar fridge and espresso maker with pods

fabulous location, beautiful room, clean, great bar area and terrace

location and bar / restaurant

high-speed wifi very nice personnell complimentary coffee machine in the

is very hard to find something to improve but if i have to do it - breakfast bufet could have better yogurt and cereals selection and better fruit for those who do

everything! the room, size of the room, bed, window view, staff, breakfast!

everything was perfect. amazing views, breakfast; dinner and the best bed ud83dudecc

great food locations nearby and breakfast, room

the staff was great & very nice restaurant/ bar there, too

basic clean room ,good continental breakfast,nice staff,easy parking,nice restaurant next door

good car parking with underground and surface parking

free secure parking

was clean as was the bathroom, bed was comfortable, not a huge choice for the continental breakfast

the breakfast was outstanding with a large selection of bread, meats, pastries and more

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

the pool with a view and free wifi added to our comfort

large & clean swiming pool

the rooms were very comfortable and the pool and garden is very nice

beautiful, green location with a lovely pool, amazing rooms

staff were excellent, the hotel is high quality, the pool just right for a city hotel, good location for the city centre and

while we were there the weather was not very warm yet so pool etc

surroundings staff simply brilliant breakfast choice incredible attention to detail staff anticipate your every requirement, car was at

occasionally have bar tender stop by pool and ask guest if they need drink

staff organised complimentary secure parking for my ferrari in their garage

also breakfast does not start until 7

the breakfast is very good there.

the room was comfortable and very nice for my kids (they slept in a bunk bed that they loved)

breakfast was a good quality

was 12,5€ extra pax and 7) for kids

coffee was however available at the bar and on demand

maybe in the height of the season, the bar nside the hotel would be open

allowed early check in

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants ‘ good friendly bar ‘ great location ‘ plenty going on round the port area 250 mtrs down the

“roomy” lovely balcony overlooking the sea excellent shower large beds great cafe bar good selection of continental

it also offers a fine (but more expensive) a la carte menu and a decent room service menu (-)in room offer of tea, coffee, water etc was poor, and room service expensive. (-)the restaurant should offer room service for evening meals. helpful if travelling with a dog, (+) dog friendly and good room service (-)could not use the restaurant or the bar or get room service (-)done by your pets - never had to do this before an extra 10 for each dog charged offered room service but didn t answer phone underground parking spaces a bit (-)no coffee/snack facilities. room service food was not good. chips not cooked, chicken burnt (-) no room service and no table in restaurant lunch or evening as there was a fiesta on sunday (+)club sandwich via room service was amazing however the chips were fried so much they were impossible to eat the (-)so had to sit in the room with her all afternoon and night as weather wasn't good and had to get room

we found the reception, restaurant and bar staff to be equally friendly, courteous and efficient

good secure disabled parking, free wifi throughout and nice dog walking round about

rooms dog friendly and close to ferry port 15 mins drive away - late check out at 12

staff were very helpful, the rooms were big, clean and comfortable and wifi worked well

breakfast was good

big choice of continental breakfast

good parking facilities good continental breakfast included in the price

breakfast was very good

the breakfast contained a very good selection that should suit all tastes

the hotel has an underground car park (max headroom 1

good parking arrangement and really nice staff such as andreas and a younger lady at reception

underground secure and free parking

good off road parking under the hotel

secure parking excellent

good buffet style breakfast

great breakfast, nice host, easy to find.

ambiance, along with the stunning views, the room was spacious and very comfortable, the breakfast was varied and delicious, a wonderful way to start each day

clean, beautiful furnitures, spacious, nice view, great breakfast

the breakfast was amazing!

close to bars, restaurants, and shops

there was a bar where pastries and sandwiches could be bought, but there should be more choice

eventually discovered a bar that

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite