staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

interney wifi. .a little erratic.

the lobby is really cool and the bar served very nice dishes

details for the dog and kids.

loved the little play corner for kids in the restaurant where breakfast was served

good if used some more options of tapas at bar without ham.

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

it had a great small gym and i felt that overall it was clean and very comfortable

gym equipment could be improved, and one night the guests next door sat outside talking until 3 am,

but there is a large fridge and if you have a short stay or just going to heat up good the kitchen is suitable for that

very clean. comfortable. small kitchen

to pay extra to use spa/indoor pool and kids weren't allowed, had to pay for parking and we weren't advised of this at check in

tra 20 /day, but more than

all aspects superb. an ev charge point an added bonus

the pool area was closed but look nice large space when open and i missed that when booking think it is

fast and easy wifi

breakfast was excellent, the rooms very good quality, liked the balcony, and the overall feel was

breakfast was exceptional

was brilliant, bar area was lovely, staff were amazing

breakfast wonderful, the whole experience at this hotel was first class, 5 star

somehow, even the breakfast is first rate

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

lovely staff who gave us an early check in and fab restaurant/bar

hotel bar is lovely, and used by locals too

the addition of the bar next door for a lovely breakfast was also fabulous

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

the bar is also great

two small things: maybe it would have been nice if the gym was open later than 22:00 & it there was a toilet brush in the bathroom

an early check in for us which was nice, easy check in and out, location is excellent,

the bed was a bit hard for me, also it could do with room service.

was good - easy check in and late check out

gym available and no alternative was offered to me when informing about it

breakfast was superb, a selection of spanish cuisine and british foods presented as a buffet

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

great helpful staff, good breakfast

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

good breakfast! great variety every morning

not much you could do but the pool and sky bar was a bit limited in size

hotel was wonderful, complete peace, i liked the pool, the bar located next to it and most of all i liked the

gym is great as well, staff is friendly

perfect location for a city break on the river by the old town with good facilities including a gym, indoor jacuzzi

breakfast bar had a huge choice of food

room service food and breakfast is poor quality.

shame that nothing was open

bar was nice for a nightcap on the way home at night

is no room service for breakfast and the options offered in the evening are very scarce

gym was well equipped, but it was very hot in the room

the old town is right across the street check in time is 12pm no early check in

it's small hotel with no restaurant, bar only

there was no wine in the bar the first night, but then they

whole experience from early check in, car parking which was essential and sub-basement

the staff very helpfull, there is a bar open 24h highly recommended

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

the rooftop bar was a very nice

modern, great location, great gym , great rooftop bar and restaurant.

also i love their gym s floor area for my morning yoga practice - amazing space and design

there is a restaurant and room service, washing services and i could easily store my bags and had a comfortable wait on the

limited hours for swimming pool and spa

really nice, good breakfast, good staff, early check in and late check out, good location

spotlessly clean bathroom with walk-in shower and complimentary toiletries if required, mini bar in case we felt the need to use it, tea-making facility

the gym is old and does not provide all you can expect.

not far from city center. has a gym.

we could not reach room service or the front desk

the wifi worked well

to 120mbps)

was a better room that was unused than the one i had booked, and whenever i called, reception and room service were extremely responsive

i had to work for a while and the wifi was good

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

evening menu was limited in the restaurant but the lobby bar served good food.

super hotel with very good breakfast, gym, surroundings etc. nice staff

gym, location and room

location ,gym

bar area lovely and service excellent

24-hour bar and gym availability

i loved that they had a gym and 24/7 bar

bed room ac the shower breakfast was amazing. the fact that it had a gym

the gym is fantastic

love the gym

room service food was also fantastic and good value for money

spacious room. great breakfast. great wifi.

gym is basic

great location with good value for money lovely bar staff

excellent staff, efficient air conditioning and wifi

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

noise at night from the bar near by

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

90 to park car 16hrs no bar or coffee very basic breakfast

above the bar it was a little noisy but not too late

was very noisey a there is a bar across the road which people partied at until 3am

bar across the road was very friendly and breakfast was good there

and what i absolutely loved is the surprise kit for the kids

great for families and kids, close to tram for connection to metro so getting around was a breeze

evening meals would have been handy as weather was bleak but they did have a small selection for room service i believe

enjoyed the bar downstairs a couple days too

the breakfast meet our expectations, the situation is great, and they did little bag for our kids that was a great surprise

able to accommodate with the kids rooms

whole hotel was very dog friendly- staff were excellent and the breakfast and bar area were very well

, hand towels, bar soap, shampoo &

would have liked interconnecting room for the kids.

as we sat there in the bar to have breakfast, we asked to lower down the music and it was no problem at all

so the only thing i'll say is that the gym was unavailable

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

the hotel has an ok gym and a nice mixed sauna, but there is no locker room to change clothes for those using the sauna

the gym was not available during our stay

junior suite perfect for a family (two kids)

the restaurant & bar staff also is very friendly & the chef is excellent

internet wifi was unreliable and slow

nice coffee lounge and bar and very good restaurant, reasonably priced

warm welcome & unexpected early check in. good breakfast

great breakfast, room service every day , bathroom equiped with barh- what we really appreciated, especially during

had a bar for cocktails at night , wonderful full french breakfast

the garage was well managed and room service timely and

if two people want to have room service, they cannot sit together

no room service which i expected for a 5-star hotel.

the breakfast was expensive

bar was well stocked with friendly staff

a 4-star i expect the receptionists to understand english at least for for simle requests like room service

niggle was lack of 24hr room service

breakfast, lovely courtyard with some green plants, food available at the bar at all

good location nice bar and courtyard staff excellent

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

parking was free and convenient

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

service, room, breakfast, restaurant and bar and location

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

nice room, great restaurant and bar with wonderful balcony

couldn t connect to wifi from our room

and we asked for smaller pillows and and for a wifi signal booster, and we had it immediately

room service, accommodation and provisions were exvcelent

limited reach of wifi

great room service and breakfast

also very clean, room service daily

little attention for the kids (drawings with stickers which kept my 4yo busy for a while :)

check in late cleaning perfect late check out

wifi was free, but weak, for emails okay

room was comfortable, wifi worked, and tv had an english channel

appeared to be a very new appartment there were still a few essential things missing from the kitchen, but have already mentioned to the hosts

items in the kitchen were missing like tea towel, insufficient (2) dishwashing tablets given we stayed for 6

super clean, comfortable, fantastic location, full kitchen, great shower

would have appreciated a few minor additions in the kitchen such as a kitchen knife, chopping board and wine glasses but this was the only negative

very clean, new apartment, big bathroom, kitchen has everything very nice host raul

excellent gym with very new equipment

in addition charge 4 eur for each room service

location, fantastic facilities including gym and spa, superb breakfast on the terrace with beautiful fresh produce

the location is perfect, comfiest beds, staff is very professional, brand new facilities

loved the spa like bathroom and shower with glass view to room and window

not a proper bar to relax in. room looked a bit tired.

room service took almost an hour

walk to guggenheim very stylish design - room very comfortable staff are exceptionally helpful breakfast was

tea / coffee in room insufficient wifi poor

t there was a conference on) and poor bar area

i tried to order their 24 hr room service

cording to the menu) at 5pm and they said they didn't serve until 6pm

fantastic location and views friendly staff beautiful room and the spa was great

gym is quite small but it is really well equipped and it was empty so there was no problem

well equipped gym

great breakfast. very comfortable hotel, cool and quirky decor.

the breakfast was delicious at a reasonable price of 8€

only thing that would improve it is if there was a decent coffee making facility post breakfast

good breakfast. too dark in room suggest white paint

the breakfast not included.

the pool is tiny not like in the photo

4* hotel with proper service, great comfort, good food, delicious healthy breakfast, great little gym, and not stunning but nice views

outdoor pool was a bonus and great location with lovely restaurants and bars nearby

the swimming pool was not for swimming. it looked like a small pool for kids

wifi was fast and reliable

excellent bar staff and delicious chocolate cake

great location, close to center, modern hotel, nice and new bathrooms, great gym

also a very nice gin & tonic bar in the next

plenty of restaurants and bars around to have breakfast or dinners

had a pull out bed for the kids but it was really uncomfortable

unfortunately room service menu is terrible - we were a bit shocked given the high quality of breakfast

everything. perfect hotel, attentive staff. excellent gym and breakfast. really lovely room

dog not allowed in the bar which was empty!! shame

irport shuttle), comfortable bed, nice pillows, big room, kettle and coffee machine, good wifi

manager parked our car even though they don t have valet service, terrific bar and bartender, excellent room and breakfast

the pool was nice. nice views. great location. very good wifi. room cleaners - very flexible.

food from the room service menu was terrible

cosy bar & restaurant with a complete offer

spa and gym area great - beautiful lobby - availability of drinking water and snacks - amenities in

the cocktail bar and hotel restaurant were great, and the azian restaurant, also on the hotel premises, was

early check in; nice bathroom

restaurant only serves room service

clean, comfortable, good wifi, as would expect from this class of hotel

room service food was quite average

went to restaurant and nobody came to serve me, then i tried call room service to order food and again no answer maximum 36 degrees in shower, was cold for

good, clean facilities with room service

friendly staff, early check in, comfortable room. very close to guggenheim museum.

of room service/food options close by

no room service to order some food

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

theyve thought of everything from a fantastic kiddies' corner on low tables so the kids can help themselves to a bloody mary station for adults

the bed for the kids was not so good and their room lacked air-conditioning

great attention for kids

theyve thought of everything from a fantastic kiddies' corner on low tables so the kids can help themselves to a bloody mary station for adults

the bed for the kids was not so good and their room lacked air-conditioning

excellent. just loud music from bar opposite.

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

no breakfast buffet restaurant, only a spanish style bar

helpful reception and bar staff free airport transit

helpful receptionists and bar staff

tip: arrive early to avoid the rush hour traffic and to find a parking space as this is quite tight

good parking if you are driving

wifi works well

wifi not working in the morning.

excellent wifi

eat for me, as i was travelling by car) with nice wide prking

the wifi

parking is easy, check in was smooth

free parking

reception and bar staff helpful and polite

also, there was the bonus of an ev charger in the hotel car park

bar and breakfast available

note that there is no mini bar with fridge in the rooms (we wanted to put cheese into it)

free shuttle service even as early as 5

hotel provides shuttle and on a call ; they were prompt enough to send it across

location to the airport, shuttle perfectly arranged, just a few minutes waiting, super clean hotel, very calm, despite close

lovely bright spacious comfortable bar to watch world cup match with lovely food

comfortable room breakfast box for early departure greatly appreciated good shuttle serbice

friendly, efficient staff. comfy, clean room. free bus shuttle from/to airport. breakfast.

nearness to airport and airport shuttle

were a party of 4, 2 adults and 2 kids and the room is a bit tight for such a group, however we managed ourselves pretty well for

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

several things: - wifi didn't reach our room and because they were out of space

waited at the bar for ages for a drink but gave up and went to bed

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned or polished

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

small golf course and driving range

i would prefer to have the view of nature instead if golf course.

were not allowed to play a game of golf unless you have a golfing licence

was a very comfortable golf hotel with ample parking which was outside and easily accessible

all were fresh and delicious there is an indoor swimming pool and usual amenities the surrounding gardens/ landscape are very nice there is golf terrain for

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

temperature a little too high and a soap bar would be great in the bathroom

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too as well as overnight stay on arrival

the room and bar facilities.

basic bar area

sitting by the pool was also lovely, and the staff were fantastic

the pool is a great addition along with the bar and terrace

we liked the hotel bar which was open until 23:00

everything, staff, location, pool! perfect pit stop before our ferry home

the pool area was lovely with comfy area for dining outdoors

breakfast substantial

free secure parking

very friendly and good price. garage parking for motorbikes.

the breakfast was outstanding with a large selection of bread, meats, pastries and more

underground car parking and nice walks around area

stylish and minimalist decor with a lovely pool in the middle of nature with amazing staff

breakfast was delicious

kitchen equipped with all the basics, and all were usable

very nice, cosy, modern and spacious apartment with all you need, quiet and lovely pool area, very delicious breakfast, very friendly staff, lovely location between the

modern and very comfortable apartment with 2 decks, beautiful views and great pool

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

bar & restaurant in building, so all convenient

no food or bar facilities, closed down

the bar was lively

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

it also has a good bar and food service

relaxed atmosphere after a day of driving staff were friendly and accommodating especially the bar

the bar and good were great both in choices and prices, the food quality was very good

breakfast was superb with lots of choice available

friendly staff, easy check in, adequate evening meal, good breakfast, quiet, comfortable and only a 10 minute drive to the ferry port

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

eventually discovered a bar that

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

close to bars, restaurants, and shops

there was a bar where pastries and sandwiches could be bought, but there should be more choice

the pool was lovely as well

large yard with swimming pool, a lovely view, quiet

pool gardens fact that it was very very dog friendly . house location

nice place in the middle of nature, they provide all sorts of facilities (barbecue, pool, huge common terrace, another huge covered terrace, a lot of other places with couches and tv

pool not available, but present on photos

and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely maintained

location is in a quiet area, offers free parking and has a big inside garden to hang out

clean, comfy bed, amazing shower, shared use of kitchen.

kitchen facilities good, secure location, comfortable bed

parking very secure

in addition the bar and restaurant staff were terrific, particularly the two slightly older servers who we assumed

secure parking. room had a balcony. good wifi signal. close to ferry port.

high-speed wifi very nice personnell complimentary coffee machine in the

location and bar / restaurant

wifi was good and easy to access

location, bedroom, bar ..free parking

also late check out 12:00 which a big bonus

location is good - near the port, in which restaurants and bars are located

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

great food locations nearby and breakfast, room

& wifi didn't work

restaurant food was incredible as was breakfast

how to get round on the metro and helped with cabs, overall this is a great place to stay, lovely bar downstairs as well

nothing apart from could do with an earlier breakfast time for camino pilgrims

ambiance, along with the stunning views, the room was spacious and very comfortable, the breakfast was varied and delicious, a wonderful way to start each day

we were alone in the hotel, the breakfast was outstanding, in a terrasse with a beautiful view on the mountains

clean, beautiful furnitures, spacious, nice view, great breakfast

the breakfast was amazing!

free parking

beautiful, green location with a lovely pool, amazing rooms

the pool with a view and free wifi added to our comfort

large & clean swiming pool

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

the rooms were very comfortable and the pool and garden is very nice

the hotel wifi was fast and everything worked well

rooms dog friendly and close to ferry port 15 mins drive away - late check out at 12

staff were very helpful, the rooms were big, clean and comfortable and wifi worked well

the hotel also had it's own restaurant and bar so you can rest if you don't feel like exploring

good secure disabled parking, free wifi throughout and nice dog walking round about

really appreciated on site restaurant and bar which meant we didn't have to leave the hotel during our one night stay

wifi wasn't clearly advertised, so in my sleep-deprived state it was easier to continue using my

underground secure and free parking

excellent hotel with included private parking

secure parking excellent

staff at the bar was very nice and also the pintxos + snacks & drinks were good

spa closes at 18.30. most of the rooms without bath.

location is amazing, the original spa dates back to 1843 although of course it is now completely modern and well maintained

a medium size hotel with own spa circuit

breakfast was of poor quality and boring

amazing breakfast. great bathroom beautiful view

the pool was very relaxing, pool bar food was very good, and the staff was very warm and on top of

very friendly staff, beautiful location and atmosphere. nice swimming pool.

the views from the terrace and pool are what make the hotel exceptional

bar again beautiful but again staff just need a bit more training

breakfast was a small buffet but nice quality food

the breakfast contained a very good selection that should suit all tastes

breakfast was good

clean, excellent breakfast

clean, beautiful and excellent breakfast.

we travelled with two kids and two doggies

was 12,5€ extra pax and 7) for kids

the room was comfortable and very nice for my kids (they slept in a bunk bed that they loved)

exceptional location helpful staff excellent breakfast

also breakfast does not start until 7

allowed early check in

the tapas bar downstairs, solaro, has heavy 50s rock music playing constantly, round and round on the disc

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants ‘ good friendly bar ‘ great location ‘ plenty going on round the port area 250 mtrs down the

great atmosphere in the bar and restaurant

maybe in the height of the season, the bar nside the hotel would be open