staff very nice ,safe secure parking , bar restaurant next door

did not have breakfast, we asked for an early breakfast and agreed to have it at 0730 but there was no one there

lovely breakfast also the following day, you will not go hungry

breakfast is included and served in the restaurant

free parking

breakfast was tasty as well

not go for breakfast option as there was better value for money options elsewhere in the town

offer you only 1 hour at the spa

the hotel has an interesting hydro spa on the ground floor - and open to guests

the breakfast was amazing with a good choice of different sweets and salty foods

property, great evening meal and breakfast

breakfast was basic but sufficient

another surprise was breakfast, which is simple but very tasty

breakfast was good and staff very helpful.

breakfast was excellent

the pool was used and appreciated

came in october but we could imagine in the summer it would be stunning it would be fun using the pool

the room had a little kitchenette and there was also a shared kitchen that you could use if you wanted to prepare a more

great to have a kitchen and cooking facilities, there is plenty of equipment for making simple meals

only complaint i have is that the dishcloths and sponge at the kitchen sink were not fresh and not at all nice

great buffet for breakfast

location is amazing, the original spa dates back to 1843 although of course it is now completely modern and well maintained

a medium size hotel with own spa circuit

spa facilities, good value for money

spa closes at 18.30. most of the rooms without bath.

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

room service only until 11pm, no ice machine for guests

good if used some more options of tapas at bar without ham.

hotel was good value for money if you travel with kids

entering the hotel sometimes, certainly with kids, is very unpleasant due to the smoke

mini bar was nice

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i loved that they had a gym and 24/7 bar

love the gym

did not have time to try gym but it seemed nice

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

the gym is fantastic

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

noise at night from the bar near by

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

nothing else, no bar or food facility

the service was amazing, the breakfast unmissable

breakfast was excellent, the rooms very good quality, liked the balcony, and the overall feel was

the breakfast is fantastic

breakfast delicious

somehow, even the breakfast is first rate

above the bar it was a little noisy but not too late

was very noisey a there is a bar across the road which people partied at until 3am

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

90 to park car 16hrs no bar or coffee very basic breakfast

bar across the road was very friendly and breakfast was good there

room service food

and the gym nearby was included and definitely has exceeded my expectations

no kettle in the room , had to ask for a corkscrew. gym off site

the gym is not located at the property. this should be advised in the property description.

t there was a conference on) and poor bar area

lovely friendly staff and nice gym

bar wasn t open which was a shame as the weather was great, but understand it s seasonal

great location, rooms were clean and quiet, super friendly staff, great spa and swimming pool

the spa was a a nice addition especially on a colder evening to come back to

the gym, the entrance, the spa

would have liked interconnecting room for the kids.

able to accommodate with the kids rooms

amazing buffet breakfast with everything you could want

staff were really friendly and helpful, very clean, cool room, cold water dispenser was handy, bar on location was good, no issues with wifi, breakfast was excellent

the breakfast was

good breakfast. too dark in room suggest white paint

good breakfast, nice staff, good location near the central bus station

the staff were excellent as was the breakfast

only thing that would improve it is if there was a decent coffee making facility post breakfast

continental breakfast was good with lots of choice

there was a strike from the cleaning service during my stay...no room service...no fresh towels

breakfast, cafe bar was lovely & good value

laundry service, while expensive, was one day service at no extra charge

niggle was lack of 24hr room service

the terrace and bistro and bar area

gym was sufficient, but seemed a bit tucked away being in the basement, and has potential to be

limited room service, no concierge, one very hostile bartender, and a night time desk person not helpful

bar was nice for a nightcap on the way home at night

room was a bit small but not a huge issue room service - probably ordered the wrong thing

guess because of covid) so couldn t eat in / get room service etc

wifi was a little bit hit and miss, but this is to be expected in a rural location

possibility of parking a motorcycle on site

good hotel, great breakfast and staff was super nice and friendly

it's also pet friendly and has superb, secure parking facilities

communal kitchen with use of fridge, microwave and utensils

they had board games in the spacious and comfortable lobby which we palyed with our kids in the evening before bed

gym, pool, lobby and room- all was great and service was all perfect

they also had a kids menu which was the only one we saw during our 5-day stay in northern spain

very handy to have outdoor pool despite having to share with gym

room service was nice too

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

location and great breakfast!

great breakfast and really friendly staff

staff was friendly and room service meant that my bed was cleaned very quickly.

breakfast was superb, a selection of spanish cuisine and british foods presented as a buffet

great food served in room service for dinner

a slightly late check out was accommodated and luggage stored until my departure time

room service food was quite average

restaurant only serves room service

the room service didn't work, even going through reception

thanks to amazing bar

very nice service, clean and comfortable room with kids, thank you very much :)

no phone for room service

�U

gym was closed - that should be made clear on the hotel site on booking.com

hotel bar is lovely, and used by locals too

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

great location. fabulous friendly staff. great bar & restaurant next door.

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

lovely staff who gave us an early check in and fab restaurant/bar

hotel rooms , breakfast and facilities were superb including the gym

the bar was not well stocked

n t call that a gym anymore)

facilities smell like new. strong wifi signal. location! hotel security.

gym is included until 10pm

they are better suited for older kids

the room was very comfortable and clean, and the room service quite fast

room service far too expensive

superb facilities - gym, dining room and bar area

staff in reception and the bar were so accommodating, storing our baggage for us while we attended an event and also allowing

bright and clean room and bathroom with very fast wifi

the wifi worked well

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

wifi wasn t working

wifi is blocking certain network services without giving you upfront or during usage a warning

the old town is right across the street check in time is 12pm no early check in

spa time limit is just one hour

breakfast each morning was excellent and with very attentive staff

pool not open

although we didn’t try the breakfast, having a coffee machine in the room made our mornings delightful as we sipped coffee in

the gym hand weights could have a few lighter ones for women

great location, great breakfast and great service

there were no information leaflets in our room, and we had to ask about everything, including room service menu, spa facilities, location, and menu for evening dining

united match in the bar as i am an avid football fan

v slow wifi.

to open the room got deactivated and did not work for the gym room

the gym is old and does not provide all you can expect.

very clean hotel with helpful staff, beautiful lobby, a bar with a comfortable area to sit, relax, watch a football match

no white wine in the mini bar & only possible to buy a full bottle in the reception :/

didn’t use gym or eat breakfast so unsure about those

breakfast tea in the rooms, please, ( as well as those (-)breakfast was a little overpriced (+)really nice, good breakfast, good staff, early check in and late check out, good location (-)breakfast expensive (+)room, very comfortable bed, great location and fantastic breakfast (+) everything was great, location, facilities, and breakfast (+)and well equipped rooms, kind service, large selection of breakfast (+) one feature i really appreciated was a choice between a full breakfast buffet for 11 or a lighter fare of coffee, juice and either croissant or potato (+)very comfortable rooms and the staff wsas very helpful and the breakfast was very elaborate.

gym that the place offers is far from ideal, maybe for someone that has never lifted could work,

good little kitchen

close to the metro, clean room, own bathroom, friendly staff, lots of facilities like game room, gym, communal

vending machines in the building for coffee drinks and snacks gym and sun terrace on level four which is wonderful place to have your morning coffee abs get some

did not expect all the kitchen facilities but great

the breakfast was really good too

good location and a very clean hotel with a great breakfast.

great location, close to center, modern hotel, nice and new bathrooms, great gym

location, breakfast and parking

fantastic location with lovely pintxos bar right next door

beautiful hotel with lovely bar and seating area and a terrace at rear to sit in the sunshine

staff was excellent. young kids would prefer a bigger pool. everything was in great shape

i did ask but the housemaids were a bit reticent to give them, even after leaving a note in spanish - very, very minor point

bar staff were rude when we asked for a beer at midnight, the just said closed- and the

nice rooms, friendly staff

there was no room service menu in the room and no wifi instructions

staff were attentive and friendly, the room and complimentary goods were a bonus, room service was also good

often, there was no one serving at the bar, maybe dealing with room service but annoying when you're trying to get a drink

kids screaming in the hallway which the hotel can t control but yes a bit noisy

a kettle with tea bags, coffee sachets and plenty of free toiletries, had a safe and laundry service

the room service food was quite poor considering the quality of the main restaurant

irport shuttle), comfortable bed, nice pillows, big room, kettle and coffee machine, good wifi

- excellent breakfast - good wifi - gym was ok - free water in the

dog not allowed in the bar which was empty!! shame

of wine and 2 glasses, nicely presented as though they were complementary, until we saw the mini bar menu tucked underneath

food was lovely and bar was handy for a meal or quick bite to eat or just a drink

and what i absolutely loved is the surprise kit for the kids

room was very big and exceptional for traveling with kids

the gym is very bad

room was comfortable, wifi worked, staff very friendly and helpful

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

the lack of bar service.

small bar and lounge area

there is staff 24/7 and a bar with snacks

very nice staff, comfortable beds, very clean and modern . bar open 24h

very comfortable bed and excellent room service and changeover

room service was flexible as we stayed in the room until 1 pm and they still did an excellent job

the room was very comfortable and room service was good value, a varied menu and delivered promptly

gym, location and room

bar area lovely and service excellent

wifi a bit intermittent but no real problem.

room was comfortable, wifi worked, and tv had an english channel

check in late cleaning perfect late check out

location spacious, clean comfortable room and bathroom fast wifi, excellent a/c, mini fridge very friendly and helpful staff

proper wifi and air conditioning were great

well equipped gym

only downfall i think the hotel has is the gym

strong wifi

cute spa set up and good looking gym even though i didn't use it

ur it yourself + write down what you had) in the beautiful lobby after our baby fell asleep

underground car parking and nice walks around area

very friendly and good price. garage parking for motorbikes.

the breakfast was outstanding with a large selection of bread, meats, pastries and more

excellent breakfast and good wifi

room was very good, and the dining room served an enjoyable breakfast

no residents bar once it is closed

they even allowed me access to their gym shower off-hours because i flew

also i was pleasantly surprised by the gym

the hotel has an ok gym and a nice mixed sauna, but there is no locker room to change clothes for those using the sauna

the gym was not available during our stay

the bar downstairs is lovely

wifi was not working/available at all in the hotel during our stay.

room, location, wifi

friendly staff, also towards our kids

the cocktail bar and hotel restaurant were great, and the azian restaurant, also on the hotel premises, was

very clean, new apartment, big bathroom, kitchen has everything very nice host raul

super clean, comfortable, fantastic location, full kitchen, great shower

well equipped kitchen and

would have appreciated a few minor additions in the kitchen such as a kitchen knife, chopping board and wine glasses but this was the only negative

kitchen is strip bare of all cooking essentials like salt, pepper, sugar, oil, etc

was a bit expensive but worth it)

to rooftop denied second night no ice in room breakfast not included in big prices no sun loungers available for our

location, fantastic facilities including gym and spa, superb breakfast on the terrace with beautiful fresh produce

fast room service, every request is done in a few minutes

we loved breakfast on the terrace

bar could have stayed open longer

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

service, room, breakfast, restaurant and bar and location

the bar and the terrace has a nice view on the nervion river

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

the various restaurants the location the room service

wifi wasnt working real well, also parking wasnt included

could not connect chromecast to wifi so unable to watch netflix, amazon, etc

warm welcome & unexpected early check in. good breakfast

no food available, not even room service after 2300

friendly staff, early check in, comfortable room. very close to guggenheim museum.

it was very well located, near the guggenheim museum. the room service was also good.

of room service/food options close by

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

no room service to order some food

also, there was the bonus of an ev charger in the hotel car park

loved the bar and the staff.

the location is great but the best part is the bar and the food they serve there.

location for travelling, fantastic bar and cafeteria

easy to find. comfortable. great bar area with lovely inexpensive food and drink.

great bar with lovely food

eventually discovered a bar that

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

there was a bar where pastries and sandwiches could be bought, but there should be more choice

close to bars, restaurants, and shops

nice hotel. friend and kind front desk service. if more hot food for breakfast will be perfect.

instead we recommend having dinner at the local bar and traditional restaurant opposite the mercedes factory entrance instead - for good value for

the breakfast was included in the price and was very acceptable

breakfast bit disappointing 12 euros for 2 people, not really worth it ud83dude15

very comfortable bed and breakfast was perfect

plenty of on-site secure parking

secure parking onsite

and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely maintained

kitchen was a little cram but that was not a major issue

the farmhouse has ample parking area for multiple cars and is well secured with electronically operated perimeter entrance

plenty of choice for breakfast, very clean hotel

all in all, normally we like to chose anything from ihg hotel group, as we travel a lot with our kids through europe and the us, but this holiday inn is a no-go

excellent staff. immaculately clean. great bed and ample breakfast. excellent value for money.

great garden for the kids to play, lots of small touches that were wonderful, perfect hostess to meet us - highly

was a good and amp;le breakfast choice

kitchen facilities. no bowls for preparing food in or for the microwave

very clean apartment with well appointed kitchen

sized apartment for the price, lovely to have a proper living room and full-sized kitchen

is a bit of wear and tear in the decoration and kitchen utensils

kitchen was really underequipped- it was basically unusable in some regards with basic things not

free wi-fi and free parking

parking was free and convenient

lots of parking, great hill views, good size good, easy access to motorway.

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

the little spa and breakfast were excellent.

we ordered room service for dinner, it took quite a while but the food was delicious

reason i chose it but they wanted 27 per person for a timed access to it as it was a separate spa and gym and not included with the

spa was expensive and not great hours

for simple access to the spa area

the bar staff were helpful and we had an enjoyable evening meal

chairs in the bar area could have been more comfortable

kids where very disappointed they couldn't swim

beds, quiet and clean room, helpful staff, nice view at swimming pool, amazing swimming pool with friendly

no children's menu/not much for kids to eat

can be a bit noisy outside from the bar but with closed windows not an issue

wonderful bathroom. good garaging. excellent bar next door. comfortable beds.

bar next door was pretty good though

no food available when we arrived 8pm (ish) and bar also closed so nowhere to sit with friends

the room has a minibar which was actually relatively cheap compared to other hotels

rooms, good shower, good breakfast with late check out

the bar and good were great both in choices and prices, the food quality was very good

fantastic king size bed,comfortable room. great value breakfast. very handy for the ferry port.

take breakfast but the buffet looked plentiful

drinks at the bar were quite expensive.

allowed us early check in.

we chose also because of the ev charging and secure parking

there was good parking & ev charger available for use

the bar was lively

no food or bar facilities, closed down

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

bar & restaurant in building, so all convenient

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

was very large and wifi connection was really good

wifi not great unless you paid for it

staff friendly and efficient/restaurant staff excellent/ dinner outstanding and appetizers at the bar wete first rate/ no

room service menu was very limited

bar is not very welcoming and the opening hours are very unusual

the room was extra spacious with kitchen and everything one needs to prepare a simple meal

a very nice little bar right next door

is spotless a hidden gem not far from motorway ,square a little noisy but part of the ambiance, bar adjacent to hotel did tapas , all

to stay longer up, next to the property there is wonderful old square with bar and restaurant so it’s loud till 24

the room was large, clean and had a small cupboard/kitchen with a small cooker, kettle etc so that we could make tea/coffee

also, the staff were very helpful, the helped me with early check in and late check out

also, the staff were very helpful, the helped me with early check in and late check out

friendly staff, wifi, interior of public zones

bar downstairs with nice pintxos

was included at the bar next door and was adequate, although there was no explanation of the (self-service) system,

breakfast in bar next door also good

rooms are above a bar which closes early but it was great to be in the middle of it

high standard - we didn`t miss a dining room or bar etc