breakfast was of poor quality and boring

a medium size hotel with own spa circuit

the spa were closed in the weekdays

spa closes at 18.30. most of the rooms without bath.

the spa was very good.

parking is available near the hotel and there is a kitchen/bar downstairs

kitchen was a little cram but that was not a major issue

gated and safe parking in front of the house

the farmhouse has ample parking area for multiple cars and is well secured with electronically operated perimeter entrance

kitchen facilities good, secure location, comfortable bed

the location is lovely and quiet, there's a good kitchen for making drinks and a fridge

there was a bar where pastries and sandwiches could be bought, but there should be more choice

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

eventually discovered a bar that

close to bars, restaurants, and shops

the pool is amazing

spa centre with two saunas and swimming pool are working every day untill 21

hotel and facilities, a small pool to get refreshed after a day out

use of the gym and spa area is not included in the price

amazing pool and breakfast!

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

parking was free and convenient

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

everything was great. kids friendly hotel

loved the little play corner for kids in the restaurant where breakfast was served

hotel was good value for money if you travel with kids

mini bar was nice

perfect breakfast with a kids play zone! thank you for having tasty and calm breakfast time ;)

good little kitchen

it contained kitchen, separate shower

facilities like laundry room and gym

interconnecting single rooms with own en-suite and shared kitchen (not used) washing and drying machines available

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

evening food and breakfast is top class

staff very nice ,safe secure parking , bar restaurant next door

did not have breakfast, we asked for an early breakfast and agreed to have it at 0730 but there was no one there

service was great, angel was very courtouis, excellent breakfast, super clean, excellent location, and excellent views, room was

breakfast is included and served in the restaurant

gym and spa are excellent

location is not convenient as uphill from most places, the breakfast was available in the room service menu with both continental and english breakfast, but i was told that service started

loads of comfortable seating in the bar

the lobby, staff, prices at the bar, pool table for the kids, and the rooms.

and had lots of facilities such as spa, outdoor pool, pool table and board games for the kids to play

in the heart of the old town with great bars very clean and comfortable breakfast freshly made great bar

was brilliant, bar area was lovely, staff were amazing

breakfast was excellent, the rooms very good quality, liked the balcony, and the overall feel was

the breakfast is fantastic

the rooftop pool area needs a bar close by to serve drinks.

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

not much you could do but the pool and sky bar was a bit limited in size

the food was super and the spa was great to start the day before breakfast

well equipped gym and spa

hotel was wonderful, complete peace, i liked the pool, the bar located next to it and most of all i liked the

bar wasn t open which was a shame as the weather was great, but understand it s seasonal

the bar is also great

the addition of the bar next door for a lovely breakfast was also fabulous

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

room service food and breakfast is poor quality.

shame that nothing was open

bar was nice for a nightcap on the way home at night

is no room service for breakfast and the options offered in the evening are very scarce

gym was well equipped, but it was very hot in the room

great helpful staff, good breakfast

good location in old town of the city

staff very friendly and kind. lovely gifts in the room for our kids.

location and great breakfast!

staff was friendly and room service meant that my bed was cleaned very quickly.

very clean room, friendly and helpful staff, nice room service

nice gym for the training and good restaurant for the dinner

minibar, no room service

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and staff very kind providing ice repeatedly for friends injured wrist, giving a complimentary late check out after we were up all night at the hospital

early check in; nice bathroom

the old town is right across the street check in time is 12pm no early check in

really had to search to find something negative however one night i ordered a burger in the bar & it wasn’t cooked enough so i didn’t eat it

love the gym

24-hour bar and gym availability

i loved that they had a gym and 24/7 bar

the coffee lounge/gym were also of a high standard

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

nothing else, no bar or food facility

noise at night from the bar near by

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

bar across the road was very friendly and breakfast was good there

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

above the bar it was a little noisy but not too late

was very noisey a there is a bar across the road which people partied at until 3am

90 to park car 16hrs no bar or coffee very basic breakfast

the rooftop and the gym are the cherries on this beautiful cake

the restaurant was closed on the sunday evening but we managed to get room service

pool not open

only issue we encountered was when accessing the rooftop bar in the afternoon - unfortunately it was understaffed for the number of people there and the

breakfast

to 120mbps)

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

also good wifi

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

the wifi worked well

very clean hotel with helpful staff, beautiful lobby, a bar with a comfortable area to sit, relax, watch a football match

excellent up market tapas bars nearby

i found myself having to go to the hotel bar each morning to purchase a coffee to go

hotel staff was very welcoming and also gave us early check in, and gave information about the area

the location was excellent. having the bar and restaurant in the hotel was a plus.

good wifi

outside the city, easy access, convenient parking, great food, but best of all, the staff were excellent

you don t have to pay a lot for breakfast as you can dine quite well in the bar as well

room, delicious breakfast, great dinner in the hotel restaurant, free parking, fast wifi

location, tranquil setting, with ample free parking

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

very nice staff, comfortable beds, very clean and modern . bar open 24h

whole experience from early check in, car parking which was essential and sub-basement

the lack of bar service.

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

n t call that a gym anymore)

travelling with 2 kids. friendly staff. very central for visiting the town.. no problems.

from the staff at the reception to the comfort of the room/bed/shower, to the nice gym and spacious place

safe available and good and fast wifi

room service wasn t great but that s a minor issue

more variety at breakfast however i was satisfied. no orange juice on 2 mornings.

cleanliness, staff was very welcoming and friendly, and breakfast was great.

as we sat there in the bar to have breakfast, we asked to lower down the music and it was no problem at all

able to accommodate with the kids rooms

great location in the city center. very good breakfast with wide choice of food.

didn t have breakfast because we felt it too expensive compared to any cafe or bar in the city

friendly staff, good breakfast and only a short walk to the ild town and the guggenheim.

location and the breakfast was wonderful

excellent breakfast and tipps from receptionist; close to main atrractions and metro

location, view, cleanliness, helpful staff and a great breakfast

neither wi-fi, not cellular network worked at the gym

kids gets free breakfast so that is a great

the breakfast meet our expectations, the situation is great, and they did little bag for our kids that was a great surprise

can t order room service

the gym is very bad

laundry service, while expensive, was one day service at no extra charge

very late check in and easy to organise a late check out (2pm) (+) option for late check out ( 25 extra)

other rooms) in the morning was too

r brunch) and it was delicious/fantastic

we forgot to buy breakfast but the staff told us we could buy a croissant and coffee at the bar rather than paying for the 18 euro buffet

the hotel has an ok gym and a nice mixed sauna, but there is no locker room to change clothes for those using the sauna

they even allowed me access to their gym shower off-hours because i flew

no residents bar once it is closed

great value and a well equipped gym too

so the only thing i'll say is that the gym was unavailable

the gym is small but well equipped and it s always super nice to have a steam room

our friends' kids had a great time exploring the space

reception, room, staff, breakfast, helpful tips for shopping and eating were simply great

disappointed gym / spa facilities not open but understandable in covid times.

huge room and early check in on arrival from the airport.

gym was well equipped, albeit a bit small for the size of the hotel

kids had a normal size room, beds were comfortable and room was clean

and we asked for smaller pillows and and for a wifi signal booster, and we had it immediately

intermittent wifi. prices in the bar were very high.

there was a gym, so pack your sports gear

unable to connect to wifi

room service was prompt and absolutely delicious, and the location couldn t be better just a

very comfortable room, quick friendly service. restaurant & room service very good.

a gym

breakfast and room service really good

good wifi

the gym is not located at the property. this should be advised in the property description.

room was lovely, the parking solved a few problems and the breakfast was very good

mini bar price list was missing

room service took almost an hour

the bar and the terrace has a nice view on the nervion river

lovely bar terrace where we sat later and had sundowners

service, room, breakfast, restaurant and bar and location

nice room, great restaurant and bar with wonderful balcony

garage parking was expensive but included ev charging

nice room amenities such as mini bar, toiletries, and super fast wifi

an excellent stay with young kids - highly recommended

free wifi, free coffee service

corner below my room 106 seems to be a meeting place at night for kids and later in the evening for noisy adults

the wifi doesn t work very well.

great breakfast. very comfortable hotel, cool and quirky decor.

continental breakfast was good with lots of choice

only thing that would improve it is if there was a decent coffee making facility post breakfast

good breakfast. too dark in room suggest white paint

the breakfast not included.

parking is easy, check in was smooth

staff was kind, parking was easy

free parking

friendly people. nice comfy room. parking space.

wifi worked properly

would have appreciated a few minor additions in the kitchen such as a kitchen knife, chopping board and wine glasses but this was the only negative

super clean, comfortable, fantastic location, full kitchen, great shower

it was perfect, location, items in apartment/kitchen, bedrooms, bathroom

hosts help me with my request of early check in.

very kind to ring and say room was ready for early check in

excellent. just loud music from bar opposite.

helpful reception and bar staff free airport transit

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

no breakfast buffet restaurant, only a spanish style bar

helpful receptionists and bar staff

art in public areas, gym, roof terrace

we loved breakfast on the terrace

early check in, super friendly staff, free wifi, great location

have been greater, only one type of each tea bag etc

fast room service, every request is done in a few minutes

excellent location and fantastic breakfast

ada adaptations excellent excellent breakfast location excellent ac working great

cording to the menu) at 5pm and they said they didn't serve until 6pm

strong wifi

we loved: the honesty bar in the lounge area, rooms were comfortable with a nice view, the breakfast was top quality and

area was a little smaller than expected based on photos - however it was still very nice and the kids enjoyed it

bar ran out of crisps

bar staff were rude when we asked for a beer at midnight, the just said closed- and the

we enjoyed the gym and the pool

shower in the spa after the sauna/hammam

there appears to be a room service menu but no way to order as reception does not answer calls

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

went to restaurant and nobody came to serve me, then i tried call room service to order food and again no answer maximum 36 degrees in shower, was cold for

good wifi

the room service staff are great

our kids loved the breakfast

delicious & generous breakfast

(my rooms is larger than my kids’

posh & executive feel that was really nice for the kids to also experience

beds, cleaning services were spot on, access to the gym - covid safety measures in place

wifi was very poor and if you wanted better you had to pay

asking 10 eur extra for better quality wifi is exaggerated

no gym or pool etc.

wifi is either free and extremely slow or paid

the gym was modern, airy, clean and very accommodating

location for walking to places of interest and by cab; pool a bit small and too many kids at one time not possible to relax and have a quick swim; gym equipment ia good; food for kite

early check in

like reception and room service didn't really have a good handover

the bar downstairs is lovely

spa and gym area great - beautiful lobby - availability of drinking water and snacks - amenities in

no habia wifi por averia

very thoughtful stallf, allowed us to do an early check in and a laye checkout

kids screaming in the hallway which the hotel can’t control but yes a bit noisy

hotel a bit tried, unfortuately due to covid no facilities available except room service

theyve thought of everything from a fantastic kiddies' corner on low tables so the kids can help themselves to a bloody mary station for adults

friendly staff, early check in, comfortable room. very close to guggenheim museum.

it was very well located, near the guggenheim museum. the room service was also good.

of room service/food options close by

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

no room service to order some food

also, there was the bonus of an ev charger in the hotel car park

easy parking on the premises

free car parking snd easy walk to/from town center

location close to airport with a free shuttle.

free shuttle service even as early as 5

location for the airport with a great shuttle service

restaurant or bar on site, there is a small one attached to the hotel right beside it

bar and breakfast available

clean, comfortable, ample free parking, excellent breakfast.

lovely bright spacious comfortable bar to watch world cup match with lovely food

very uncomfortable with little kids

clean, neat, friendly staff, lovely bar area, excellent breakfast, easy shuttle to airport

location next to the airport with a free shuttle service available every 30 minutes, making it very convenient

central location with good bar and pintxos. good value

there's a bar beneath with tasty bar snacks

the bar underneath does great pinchos and the staff are really friendly

wifi all right

nice staff in the bar and reception. nice quiet hotel.

the bar had an amazingly cold aqua con gas

nothing particular to mention. maybe a terrace for the bar would be a plus.

there is a nice seating area in the bar to gather

nice to have the bar at the bottom of the

as i am a pilgrim walker he advised me where to find a laundry, the tourist information office and a good place to eat

great pool ,fun golfing ,comfy bed ,good food , beautiful location lovely view and room

i also really enjoyed the great facilities, especially the pool and the well-equipped fitness room

fantastic breakfast with lovely views. great bar with open air terrace for a more casual meal.

plenty of space large room and bathroom free parking pool golf fitness close to airport

nice swimming pool

rooms are even more beautiful than in the picture and breakfast served individually is a piece of art

just excellent, the breakfast is the best i’ve ever had.

lovely hotel. fantastic setting. lovely breakfast. friendly owners

to the uk with our dog, who was also made to feel very welcome ( he even got a plate of ham for breakfast

attentive staff with excellent moderately priced food available on request and an exceptional breakfast