the location on the river was very good and the wifi worked very well.

safe, bar fridge and espresso maker with pods

location and bar / restaurant

in addition the bar and restaurant staff were terrific, particularly the two slightly older servers who we assumed

high-speed wifi very nice personnell complimentary coffee machine in the

rooms dog friendly and close to ferry port 15 mins drive away - late check out at 12

staff were very helpful, the rooms were big, clean and comfortable and wifi worked well

the hotel also had it's own restaurant and bar so you can rest if you don't feel like exploring

wifi was not good enough to support streaming or downloading tv shows

the fact we arrived sunday the restaurant and bar was closed

lively bar/restaurant with good bar menu

restaurant was great. the staff was quite friendly and helpful. room service was very good.

breakfast was really good value for money

room was excellent and superb wifi connection

the staff was great & very nice restaurant/ bar there, too

good selection of food for the continental breakfast

clean, excellent breakfast

clean, beautiful and excellent breakfast.

breakfast was very good

breakfast selection was very good

the pool was very relaxing, pool bar food was very good, and the staff was very warm and on top of everything

the rooms, the exclusive loctaion, facilities, restaurant, breakfast, staff, amenities, etc

occasionally have bar tender stop by pool and ask guest if they need drink

said hotel system showed that i didn't book with breakfast, but in fact, i book with breakfast included

amazing breakfast. great bathroom beautiful view

location, bedroom, bar ..free parking

very relaxed atmosphere for what is quite a busy bar area

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

also late check out 12:00 which a big bonus

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

also breakfast does not start until 7

good breakfast , nice room ,great view

staff, breakfast and facilities

excellent choice at breakfast

breakfast was lovely but as we didn't want the full works we didn't have it everyday as it cost 12

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants ‘ good friendly bar ‘ great location ‘ plenty going on round the port area 250 mtrs down the

allowed early check in

great atmosphere in the bar and restaurant

beautiful sea and beach views. great bar downstairs, open until excellent staff.

the tapas bar downstairs, solaro, has heavy 50s rock music playing constantly, round and round on the disc

underground secure and free parking

good off road parking under the hotel

nice little bar and restaurant

really appreciated on site restaurant and bar which meant we didn't have to leave the hotel during our one night stay

the hotel itself is stylish and modern, with clean and air-conditioned rooms with free wifi

the bar was lively

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

drinks at the bar were quite expensive.

friendly staff, easy check in, adequate evening meal, good breakfast, quiet, comfortable and only a 10 minute drive to the ferry port

location, clean, staff very friendly and helpful. breakfast great selection.

parking is also excellent (and free) provided you get there earlier enough

the bar and good were great both in choices and prices, the food quality was very good

2 girls on the bar superb personalities

bar and restaurant on site

the swimming pool was in big demand as the temperature was in the 30's

pool, the rooms

perfect for families; my kids enjoyed the playroom

excellent breakfast and good wifi

breakfast substantial

parking

the staff were very helpful and the breakfast was good

very friendly and good price. garage parking for motorbikes.

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too as well as overnight stay on arrival

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

basic bar area

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

friendly bar with snack food available

several things: - wifi didn't reach our room and because they were out of space

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

waited at the bar for ages for a drink but gave up and went to bed

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

also, there was the bonus of an ev charger in the hotel car park

of room service/food options close by

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

it was very well located, near the guggenheim museum. the room service was also good.

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

no room service to order some food

wifi could be better

breakfast super! wifi too difficult to use.

great attention for kids

this was disappointing along with the fact that the room service did not include having the cups and glasses cleaned except of a weekend, which i am

theyve thought of everything from a fantastic kiddies' corner on low tables so the kids can help themselves to a bloody mary station for adults

imming pool)

wifi in the room is abominable

good wifi, clean room and helpful staff, location just off the main street ok

ac, wifi and black out blinds all worked perfectly

the bar downstairs is lovely

clean rooms, friendly staff, coffee machine in the room, separate toilet, access to gym

good tv, good mini bar and excellent service

wifi was very poor and if you wanted better you had to pay

room service does not serve the full menu 24/7

dog not allowed in the bar which was empty!! shame

spacious room and well equipped gym

good location and a very clean hotel with a great breakfast.

beds, cleaning services were spot on, access to the gym - covid safety measures in place

our kids loved the breakfast

plenty of restaurants and bars around to have breakfast or dinners

when trying to order a room service - needed to go down to reception desk and order it), ordered food itself wasn t good

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

quick room service at dinner time

good, clean facilities with room service

lovely bar area

bar ran out of crisps

the spa and massage treatments were excellent and the welcome drink was a nice touch

location, the comfort of the room

we enjoyed the gym and the pool

cute spa set up and good looking gym even though i didn't use it

excellent location and fantastic breakfast

spa was ok but the hammam not hot enough

strong wifi

very good room service and a comfortable room

continental breakfast was good with lots of choice

good breakfast. too dark in room suggest white paint

good breakfast, nice staff, good location near the central bus station

the breakfast was delicious at a reasonable price of 8€

lots of lovely fresh ingredients for a lovely filling breakfast

ile there was a sign to order more via room service, if feels like an effort to phone down for such small items)

rooftop bar staff seemed keen to finish at 11:30pm rather than 12. switched lights off, etc.

tite and perfect) and ate at olio, the restaurant

location, fantastic facilities including gym and spa, superb breakfast on the terrace with beautiful fresh produce

to rooftop denied second night no ice in room breakfast not included in big prices no sun loungers available for our

pool not available, but present on photos

pool gardens fact that it was very very dog friendly . house location

nice place in the middle of nature, they provide all sorts of facilities (barbecue, pool, huge common terrace, another huge covered terrace, a lot of other places with couches and tv

large yard with swimming pool, a lovely view, quiet

the only thing i can say is that the pool slide isn't there anymore and was replaced by a shower, maybe update the pool photos

well equipped kitchen and

it was perfect, location, items in apartment/kitchen, bedrooms, bathroom

kitchen is strip bare of all cooking essentials like salt, pepper, sugar, oil, etc

hosts help me with my request of early check in.

very clean, new apartment, big bathroom, kitchen has everything very nice host raul

wifi was free, but weak, for emails okay

free wifi, free coffee service

awings with stickers which kept my 4yo busy for a while :)

little attention for the kids (drawings with stickers which kept my 4yo busy for a while :)

squeaking clean & comfy, great bed, adequate storage space, safety box in the room, unlimited wifi allowed streaming, very efficient aircon, good sound insulation from the street noise

lovely bar terrace where we sat later and had sundowners

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to leave by 2pm so need to find another parking place for

garage parking was expensive but included ev charging

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

room was lovely, the parking solved a few problems and the breakfast was very good

the breakfast buffet was delicious, with a wide variety of options to suit all tastes

breakfast was great with a big choice beautifully presented

not a proper bar to relax in. room looked a bit tired.

the wifi coverage was inadequate in the room

the kids said the staff were really friendly to them, there were free soft drinks available in the

the rooftop bar was amazing and we loved the local pintxos bars!

the room was very comfortable and clean, and the room service quite fast

the rooms are very luxurious and clean, the golf course is fantastic and the spa are is a dream

room service, accommodation and provisions were exvcelent

wifi average.

spacy room, quick wifi, breakfast varied, reception staff knowledgeable

the quality of the furniture, mini bar, was a little bit below average. the gym was poor.

everything was great location , room service , restaurant, staff all perfect fabulous breakfast

the wifi is a bit slow and unstable.

the location was excellent and the breakfast had a great variety of offerings

the garage was well managed and room service timely and

wifi very

recently the breakfast variety is becoming less and less.

wifi was inaccessible in our room so we had to go to the foyer, though friends on the same floor

shower, and bathtub were too old room service

breakfast, lovely courtyard with some green plants, food available at the bar at all

very late check in and easy to organise a late check out (2pm) (+) option for late check out ( 25 extra)

the hotel has a restaurant and a bar with good food and well-priced

niggle was lack of 24hr room service

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

the gym was not available during our stay

no residents bar once it is closed

junior suite perfect for a family (two kids)

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

perhaps book spa treatments before arrival?

evening meals would have been handy as weather was bleak but they did have a small selection for room service i believe

maybe wifi could be better, it is important for foreign guests

breakfast was absolutely fantastic, really delicious.

breakfast, location, room. staff

great location in the city center. very good breakfast with wide choice of food.

staff were really friendly and helpful, very clean, cool room, cold water dispenser was handy, bar on location was good, no issues with wifi, breakfast was excellent

whole hotel was very dog friendly- staff were excellent and the breakfast and bar area were very well

cleanliness, staff was very welcoming and friendly, and breakfast was great.

24hr reception and bar area an big advantage

is good selection but very average quality food, coffee is really not good, room service is only available between

location was great we walked to the old town for dinner with the kids and it was close to many shops etc

might have been nice to have had better bar facilities.

travelling with 2 kids. friendly staff. very central for visiting the town.. no problems.

was large and comfortable with one super king size bed plus two fold-out single beds for the kids

room service was flexible as we stayed in the room until 1 pm and they still did an excellent job

the gym is a joke. is a very small room with no space for anything.

however, room service had a nice selection and the delivery was timely

evening menu was limited in the restaurant but the lobby bar served good food.

room service at night came within 20 minutes as i had been notified

above the bar it was a little noisy but not too late

was very noisey a there is a bar across the road which people partied at until 3am

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

very close to the centre (25min walk) but the location was still in a nice neighbourhood with a bar closeby

90 to park car 16hrs no bar or coffee very basic breakfast

basic hotel, micro rooms & beds, zero room service, not even breakfast in the room, 4 stars must be a joke

also good wifi

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

wifi wasn t working

was a better room that was unused than the one i had booked, and whenever i called, reception and room service were extremely responsive

gym doesn't open until 1000h. shower was a tad narrow.

helpful professional but lacking personality checked in no talk about facilities breakfast,bar gym etc i didn't find it great value for money towel in bathroom frayed

i found myself having to go to the hotel bar each morning to purchase a coffee to go

didn’t use gym or eat breakfast so unsure about those

early check in helpful as we arrived on early boat at santander

nothing else, no bar or food facility

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

noise at night from the bar near by

cost of use the pool disappointing!

pay for the pool

the room was spacious, quiet, and impeccably clean, with a big, super comfy bed that made for a great night's

everything was great. there is a very nice bar and restaurant on top.

are booking this hotel keep in mimd the restaurant does not open for dinner and you have to order room service with limited options

there is staff 24/7 and a bar with snacks

the staff very helpfull, there is a bar open 24h highly recommended

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

the lack of bar service.

whole experience from early check in, car parking which was essential and sub-basement

love the gym

did not have time to try gym but it seemed nice

24-hour bar and gym availability

the hotel has a nice lobby and a small bar for a quick morning coffee or evening drink

hotel well located, not far from the old town and city centre. small but equipped gym.

the old town is right across the street check in time is 12pm no early check in

spacious car park

service to and from the bilbao airport, comfortable rooms, wonderful hot breakfast included, restaurant next door for lunch and dinner

we stayed in a family room and the roll out beds for the kids could have been a bit comfier.

sofa and bar area

lovely bright spacious comfortable bar to watch world cup match with lovely food

the free shuttle from/to the airport works great

location for the airport with a great shuttle service

location to the airport, shuttle perfectly arranged, just a few minutes waiting, super clean hotel, very calm, despite close

location close to airport with a free shuttle.

restaurant or bar on site, there is a small one attached to the hotel right beside it

quite expensive, and would like to have option for glass of wine in the room service not all full

could be softer bar should stay open later for hotel residents and room service should be available until

gym is in basement and a little too warm for working out.

staff, from the front desk, to the restaurant, bar, and room service were exceptional

wifi cut out at times which was hard when we had t do unexpected work calls.

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

sco viejo), spacious and comfortable room, delicious breakfast with wide range of selection

fantastic location, comfortable beds, great staff and a lovely breakfast.

also there was a little play area in the breakfast room for kids

great breakfast and really friendly staff

got the impression this might be an ongoing thing) so

room service was limited times

a special commendation to all staff especially at reception and the bar lounge area

hotel bar was very nice, good drinks and food

very nice service, clean and comfortable room with kids, thank you very much :)

location was great for seeing all the sites of interest, hotel clean , beds comfy and rooftop pool a lovely bonus with a great view

hotel, great location, lovely room, amazing roof top bar and pool

great gym and spa facilities and fantastic breakfast

great location, rooms were clean and quiet, super friendly staff, great spa and swimming pool

not much you could do but the pool and sky bar was a bit limited in size

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

lovely staff who gave us an early check in and fab restaurant/bar

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

the breakfast is fantastic

my expectations for breakfast were a bit low given the size of the hotel and am happy to say i was so very wrong

also the prices at their bar were very high

they offered a wide selection of cold and hot dishes for breakfast both as a buffet and a la carte

compact hotel but very nicely set out and the reception area forms the bar and breakfast area

bar and restaurant serving good range of food and

the man said it's a truck stop but the rooms are clean and comfortable, the bar is very busy but good price for food and drinks and a good price for the room

great atmosphere in the bar and a choice of breakfast goodies

location was just off the camino and a good break if walking from bilbao this a local bar / hotel and did the job

very helpful staff, busy bar attached. great value for money

also nice kitchen, i enjoyed it, state of the art facility gym and spa i spent most time there

not enough sunbeds around the pool.

also nice kitchen, i enjoyed it, state of the art facility gym and spa i spent most time there

very handy to have outdoor pool despite having to share with gym

slow wifi

i would have liked to be able to make tea in the room and room service.

perfect breakfast with a kids play zone! thank you for having tasty and calm breakfast time ;)

only complaint was the bar did not have any offerings such as peanuts or crisps while having our drink

details for the dog and kids.

loved the little play corner for kids in the restaurant where breakfast was served

it had a great small gym and i felt that overall it was clean and very comfortable

room was exceptionally clean and comfortable, blind on windows and fully equipped kitchen in room

very clean. comfortable. small kitchen

good value for money, has all the basics, even has a gym!

hot drinks machine wasn’t working during my stay, and several pieces of equipment in the gym, including the bikes and treadmill, were not functioning properly

excellent. just loud music from bar opposite.

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

helpful receptionists and bar staff

no breakfast buffet restaurant, only a spanish style bar

helpful reception and bar staff free airport transit

there is a nice free parking

in reception and the bar was so helpful she recommended a restaurant and called a taxi for us

parking is easy, check in was smooth

free, on-site, easy parking - super extra amazing

the wifi

a view, very friendly and helpfull personnel, it was nice there was both a restaurant and bistro bar with nice terrace

nice swimming pool

it would even have been nicer if there would have been an outdoor pool instead of internal one.

the pool was an extra bonus and a good temperature

i also really enjoyed the great facilities, especially the pool and the well-equipped fitness room

early check in; nice bathroom

parking could be a challenge depending on the number of hotel guests, and guests at the restaurant

convivial bar and restaurant

wifi was unusable the first night and then fixed

room, delicious breakfast, great dinner in the hotel restaurant, free parking, fast wifi

t

the breakfast as other people have mentioned was definitely a highlight, so delicious and so many

very nice, cosy, modern and spacious apartment with all you need, quiet and lovely pool area, very delicious breakfast, very friendly staff, lovely location between the

the accommodation is excellent and the breakfast was very good

breakfast was lovely, with delicious local products and eggs, omelette and pancakes to order

the kitchen in the room

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

parking was free and convenient

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

the pool with a view and free wifi added to our comfort

the rooms were very comfortable and the pool and garden is very nice

beautiful, green location with a lovely pool, amazing rooms

large & clean swiming pool

breakfast was good and the freshly squeezed orange juice was

had breakfast for 5 euros each that was good too

breakfast was buffet style with various options, and for the price we paid for the night was

breakfast was basic but good

our dog was allowed in the breakfast area, not always the case

the staff were super friendly and helpful

mini bar not replenished.

wifi speed in our end-of-the-hallway room.

proximity to beach. clean and spacious room. access to room service.

would be nice if they had a lounge/bar area with more subdued lighting