my only disappointment was that the washer in laundry area was out of order

vagrants sleeping on the laundry room floor

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

the wifi do not work there

berter breakfast choices.

breakfast close to early

the kitchen and outside overflowed

free breakfast, location to tinley park

fried eggs or scramble you should be able to take your food to your room i don't want to eat my breakfast around

time you all serve breakfast 6:30 am is late for the people that have to be at work at 6 am

the breakfast could have been better

have not done anything to update the pool area

wish there could have been meat on the breakfast menu.

wifi wasn t working coach was dirty

great breakfast and location

room smell weird like old furniture or dirty laundry

gym available, elevator to upper floors

i like the location and parking

they should serve hot breakfast to all guests

the room is clean, smells nice, the staff is nice, the breakfast is descent, fridge in room.

nothing they were remodeling so the pool and the laundry room was not available but

the pool was closed

breakfast

she took extraordinary care stocking all the options, heating our breakfast sandwiches, and carrying on

the pool was clean

laundry, people

behind the reception desk was laundry room having door towards reception desk

the laundry facilities were just behind the front desk dirty towels in the machines, guests don

and hit the road home told the kids to put everything we took in the room i m the laundry

only reason i believe it was clean is because i caught i glimpse of the laundry being done

pool whirlpool was out of service due to flooding in a mechanical room

comfortable bed and large room with all of the kitchen amenities needed

it was very clean and home feeling. the breakfast was very good. i d stay here again.

also there is a big pink stain in the carpet in front of the bed an cabinet was broken in the kitchen part pot

the hotel was clean, spacious and breakfast options were okay.

owner said they purchased a 12 or 14000 coffee machine so patrons can purchase coffee at their bar lobby ;

breakfast cause a tummy ache

elevator very slow. wet floors from people coming from pool.

only say beds a little small but most definitely what was needed us to relax and swim with my kids

clean and the pool of course

i loved that they have onsite laundry though they need more than one machine

the pool area was great fun for the kids

the staff is always cleaning, and even allows gym use (one person at a time, cleaned in between

parking lot was well lit yet made the room next bright

the pool area was great fun for the kids

no issues other than maybe having change for laundry room

room service ate my food while i was out

the view is good and parking is good

lot of prostitution in and around the building as security had to breakup a group outside in the parking lot

the parking lot felt unsafe, the entrance felt unsafe, the elevator was disgusting, the room was

hated i was across from laundry room

the breakfast was amazing

good wifi

the breakfast was great with more than enough variety of choices, yum

very friendly staff, great breakfast, clean. good beds

the laundry room is clean

walked up to the desk again and she walked to the laundry room and got them

no coffee pot, no do not disturb sign, no dirty laundry bag, no ironing board - coffeemaker & doorknob sign

they also use heavy laundry detergent because they have pets whatever they used on there bed sheets i itch the

their spread of breakfast was impressive

customer laundry room

great breakfast and staff! pool is good for family with kids.

the gentleman serving breakfast was the best at trying to accommodate us every w

the parking lot is spacious and well lit

great breakfast and staff! pool is good for family with kids.

food at the bistro bar exceeded my expectations

the communication about the pool not being fully functional.

the breakfast bar was good, but could have been better.

pool had an ovey chlorinated smell. way to strong but that was the only negative thing.

the indoor pool was ice cold.

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

location was perfect for us, breakfast was good.

breakfast options & friendly staff

wifi did not work and the employees did not help me fix it

can't help this, but there were a lot of little kids in the pool

someone also hit my car in parking lot and we asked the manager to review camera but she never called

we were on vacation extend breakfast times

i also loved that each room was clean and had it own kitchen

staff , breakfast

pool was under maintenance and i wasn t told until i got there and paid

the pool was on maintance, but that s a minor detail.

breakfast was over cooked

pool open

make signage from the tributory road more visible (from the traffic light to the back parking lot entrance)

breakfast was amazing

second floor laundry and ice machine out of order

all the workers in the laundry room were on their cell phones and playing music

location was convenient to the train station, laundry and freeway

not like the curtains don't close and there were lights lighting the parking area shining into our room

room view, but we were at the end of the hall facing the parking lot

it s location and having laundry room and everything i needed on the same floor

customer service, room service

we have to run out at 2am to ask for water for our kids

it was awful and the toilet was so low that it was hard to get up off the toilet it was like a kids toilet in

was near the elevator which was great for the kids and also the pool was open for the family, early and closed

pool was closed

nice swimming pool

gym equipment did not work

the pool could have been better, the ceiling was leaking and it was very unpleasant.

not care for all the people hanging out in the parking lot

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

we were also across the hall from the laundry room

location, free breakfast and parking and laundry facility

no wifi hvac system was terrible front desk staff

i had to rush and get my kids out of the room

no room service

they accuse my kids of taking sheets and comforters .

know how to talk to people the the talk black men was ver disrespectful and i will never bring my kids or my

had to go all the way downstairs pregnant and with two kids to heat up our food

no fridge or laundry facilities

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

i have tried to use the wifi and it wasn t connecting for me or the lady next door to me in the other

the wifi was terrible and you only got a few channels on the tv

had to put towel in space to keep the air out as well as the strong smell from my weed smoking neighbors next

breakfast, clean, kitchen,friendly personal

parking lot wasn't plowed and was very icy

made traveling with our pet easy

dirty water ran on me (i was on the 2nd floor) while using the bathroom and water leaked in the kitchen

pool was clean and warm

laundry was a pain

my family had a nice time. great breakfast

my children came to swim in the pool for a few hours and the pool was clean, my children had a ball

the parking lot was in great condition and the landscaping was appealing

good service, great breakfast, nice gym. the room was very clean

i could not get ice, ice maker was not working because of the remodeling and could not use laundry because of

the wifi was good and i liked the ac

the hotel was under construction, i travel a lot and i specifically pick hotels with gyms, disappointed the gym

parking lot we ll lit, room very clean and comfortable

late check out

laundry services were not available for regular clothes but they did gym clothes complimentary

convenient location free parking

when i checked out there was an event and when trying to exit the parking lot there's only one exit and i think

i liked everything about it. maybe a complimentary breakfast

comfortable bed, free coffee bar in the lobby

) laundry was closed ( they said under renovation) but 2 machines under renovation i don t think

weak and bad breakfast. no laundry

laundry room only had one washer and dryer, waited all night to wash my clothes

room was incorrect , we were place directly next to the laundry room where they had work being done so it was

upon getting there no elevator was working and the vending machine took my money laundry facility was down and

pool area and dining room for busy breakfast mornings

very clean rooms. also breakfast was good

location and breakfast selections were nice.

they said the pool was heated. it was not that warm

pool closed

pool was very cold couldn't enjoy it with the kids

at breakfast he staff serving was not friendly at all

excellent customer service, good selection for breakfast and pool available

breakfast was good

was a convention going on, when we came back there was no parking - a food truck and semi had taken available

and our room was across the hall from the laundry service area

asked for towels once on my stay was told by housekeeping nobody was working laundry so they had no extra towels

hotel was very close to my client, parking was easy, staff was helpful and friendly

pool water was very dirty in the evening, the kids were disappointed as we decided not to swim

enough handicap parking spots

too expensive for the value no guest laundry

there was no pool, no laundry room, checked in at 2:30 am ,no compensation

room service was awful my room wasn t cleaned or linen changed on saturday

nice room size, comfy bed and good wifi

breakfast, room was not very clean, no room service, would have to hunt down staff for more

location ok free parking

great breakfast food and time

friendly staff. good sized room with well placed outlets for powering tech.free parking.

the pool is very small

room was spacious, very clean and breakfast was delicious

have sensitive skin amd am allergic to some laundry detergents

smoking in the casino, couldn t enter at all.

smoking allowed

the room and the bed was very comfortable and clean i loved the view and the casino

gym is always empty, casino is attached, and the parking is free

no onsight laundry like many other places have

the bar was great

i ordered room service it was late and wrong they messed up my order and then didn't answer to fix

the pool was nice the bar was awesome too i don t drink much but the mango sangria was great

bed was very comfy, free wifi, and close to shopping.

with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was

convenient, great parking

room is more like a suite with a fully equipped kitchen

room , lobby and breakfast exceeded our expectations

the staff were very polite. rooms was clean and the breakfast was awesome.

was woke up to some man yelling in the laundry room

no whirlpool and the dryer didn t work in the laundry room

was given a dirty room that had not been cleaned by housekeeping, there was dirty laundry in the hallway all

but the laundry room make noise from 12:12am till 6:15am

another guest came to request laundry detergent and dryer sheets and in the middle of trying to get me to my

waitress for breakfast on friday and saturday and bar tender each evening were great and attentive

we enjoyed the pool and outside setting area

pool was beautiful but to cold

covid 19 restrictions meant no fitness center, no restaurant, no pool, limited use of facilities

lovely staff, nice sitting area and pool

wifi connection was slow

the space for breakfast is too small.

breakfast

room was clean,bed very comfortable,nice breakfast, eggs,waffles,sausage

nice pool, neat, breakfast okay, staff were nice if needed