just didn t like how people was outside partying and drinking in the parking lot those are big red

the rear parking had broken down cars which looked as though they had been there for months

when we were trying to sleep people were hanging in the parking lot loud

free breakfast, location to tinley park

of the food that was brought out from the kitchen to the serving area was cold

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

my only disappointment was that the washer in laundry area was out of order

vagrants sleeping on the laundry room floor

the bed was nice but the breakfast could have been a lot better

the breakfast was bread and cereal worst free breakfast i've had a hotel. horrible selection.

the breakfast could have been better

have not done anything to update the pool area

wish there could have been meat on the breakfast menu.

wifi wasn t working coach was dirty

great breakfast and location

room smell weird like old furniture or dirty laundry

gym available, elevator to upper floors

i like the location and parking

they should serve hot breakfast to all guests

the room is clean, smells nice, the staff is nice, the breakfast is descent, fridge in room.

nothing they were remodeling so the pool and the laundry room was not available but

the pool was closed

breakfast

she took extraordinary care stocking all the options, heating our breakfast sandwiches, and carrying on

the pool was clean

laundry, people

behind the reception desk was laundry room having door towards reception desk

the laundry facilities were just behind the front desk dirty towels in the machines, guests don

and hit the road home told the kids to put everything we took in the room i m the laundry

only reason i believe it was clean is because i caught i glimpse of the laundry being done

no issues other than maybe having change for laundry room

lot of prostitution in and around the building as security had to breakup a group outside in the parking lot

i was there for my sister's funeral, there were liquor bottles outside on the parking lot near my car

too many random people hanging in the parking lot and weren t guests

it was good location, and parking was sufficient.

love the clean rooms and areas. pool was perfect. great breakfast. friendly staff

the breakfast was nice as well

friendly help, free parking, price, easy to make reser

the room was old and walls cracked had a smell not enough towels not enough parking for guests

i didn t stay for breakfast

pool whirlpool was out of service due to flooding in a mechanical room

pool, hottub, gym facilities

the staff was friendly. breakfast choices were great.

the hotel was clean, spacious and breakfast options were okay.

i didn t like that the gym and spa area was closed.

there was parking left when we arrived at 2

the pool provided a nice place to cool down on a hot day

the downstairs bar was a very nice touch and i enjoyed watching the games on the tv

pet friendly

we enjoyed our room and our view we could walk to the local restaurant for breakfast or have a meal or drink

i loved that they have onsite laundry though they need more than one machine

very large room, great breakfast

a great choice for a little getaway with the kids

was beautiful, my daughter and her friends loved everything from the room to the pool to breakfast

they ran out of towels at the pool but they were working on them when i asked

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

though, i paid for 6 people and had requested for a very clean room as i was staying with kids

comfy beds, clean room and clean safe warm pool area

breakfast options & friendly staff

kids loved the pool

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

location, free breakfast and parking and laundry facility

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

we were also across the hall from the laundry room

small parking lot

there are so many hotels that are close together in that area that i turned off in the wrong parking lot more

breakfast was amazing

pool out of order.

breakfast was good

the hotel was immaculately clean, breakfast was great and the location was perfect.

it s location and having laundry room and everything i needed on the same floor

kids are running from room2room slamming doors all night

clean rooms and huge pool!

we have to run out at 2am to ask for water for our kids

the pool was clean, and was quite

walked up to the desk again and she walked to the laundry room and got them

they also use heavy laundry detergent because they have pets whatever they used on there bed sheets i itch the

the laundry room is clean

no coffee pot, no do not disturb sign, no dirty laundry bag, no ironing board - coffeemaker & doorknob sign

that it s pet friendly that s a very good thing

the gym had cobwebs and layers of dust throughout

a little far from the airport, but with free shuttle is was not a problem.

know how to talk to people the the talk black men was ver disrespectful and i will never bring my kids or my

pool service and comfortable bed

the pool was a hit with the grand kids

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

no fridge or laundry facilities

no wifi , the carpet so dirty the door do not closed well room 237. ugly and nasty nasty

it was a smoking room

before i could stay in it with my pet i had to wash everything down, the counters, the floor

laundry services were not available for regular clothes but they did gym clothes complimentary

bathrooms need upgrades & elevators replaced & parking lot needs to be paved & striped.

staff, location, complimentary fresh brewed starbucks nice & early, weight room & gym equipment and workout

i don t eat breakfast

they did not charge additional fees for my pet

hated i was across from laundry room

difficult to figure out how to get into the parking lot.

love the pool area

also getting to the parking lot was just a bit confusing at first

the complimentary breakfast

laundry room only had one washer and dryer, waited all night to wash my clothes

weak and bad breakfast. no laundry

the pool was not open, and the laundry facilities were also broken on the floor

) laundry was closed ( they said under renovation) but 2 machines under renovation i don t think

upon getting there no elevator was working and the vending machine took my money laundry facility was down and

problem with tv and wifi hot tub had a too much stuff floating for my liking but it was not nasty

clean, comfortable bed and excellent breakfast

pool area and dining room for busy breakfast mornings

indoor pool was a nice touch - good to blow off energy (although the water was a bit on the chilly side)

early check in. room was clean and smelled fresh.

pool was very cold couldn't enjoy it with the kids

actually had milk alternatives for their continental breakfast which is huge because most places don t offer

it was excellent but the breakfast stood out.

thought there was a hot tub, pool wasn't heated

clean room and facilities. traveled with 3 children under 10 yrs old,loved the pool!

and our room was across the hall from the laundry service area

asked for towels once on my stay was told by housekeeping nobody was working laundry so they had no extra towels

enough handicap parking spots

enjoy the fact it was in a good location and the beds where very comfortable the jacuzzi and the pool was great

fresh every morning, pool clean, staff amazing, room spotless, such a quiet peaceful area, ample parking, the

too expensive for the value no guest laundry

there was no pool, no laundry room, checked in at 2:30 am ,no compensation

they didn't tell us about breakfast, wifi password, etc

check in fee, but was disappointed that we were not informed of major renovation of lobby and gym

room service was awful my room wasn t cleaned or linen changed on saturday

customer laundry room

great breakfast.

the gentleman serving breakfast was the best at trying to accommodate us every w

fitness room was small, making the treadmill seem louder

very very small pool

modern decor beautiful lobby and bar area

the lobby was attractive and parking easy

the pool is dingy. needs a good scrubbing and a new set of filters.

pool had an ovey chlorinated smell. way to strong but that was the only negative thing.

i was traveling with my daughter, we filtered choices specifically to include a swimming pool -- only to find

it was also pet-friendly which was important to my family as this was the 1st trip that we had taken our dog

the breakfast offering had a variety of options to meet all our needs

i really loved the room , fridge , stove that the kitchen utensils were included

pool was under maintenance and i wasn t told until i got there and paid

staff was very friendly, rooms were very clean and a nice size, and breakfast was excellent every morning

all the workers in the laundry room were on their cell phones and playing music

location was convenient to the train station, laundry and freeway

second floor laundry and ice machine out of order

room view, but we were at the end of the hall facing the parking lot

the breakfast was meek at best! overpriced pet fee for 1 night

breakfast, clean, kitchen,friendly personal

breakfast, clean, kitchen,friendly personal

liked that it was a full sized fridge and kitchen area

the pool was closed. many hotels have theirs open, so i did not understand the reasoning of

wasn t anything i didn t like, we found if we waited to go toward the end of the breakfast hours, choices

laundry was a pain

location and parking was great

the staff were great, the breakfast awesome and i loved the coffee and tea always available

great breakfast, great room, wonderful staff. very happy with our stay

i like the most it was very quiet, peaceful. the spa was needed.

i could not get ice, ice maker was not working because of the remodeling and could not use laundry because of

the wifi was good and i liked the ac

breakfast was great room very clean people very friendly

we did not have the breakfast. love all of the restaurants around the area!

bed very uncomfortable guests loud and drinking and uriniating in parking lot

location ok free parking

great breakfast food and time

friendly staff. good sized room with well placed outlets for powering tech.free parking.

the pool is very small

room was spacious, very clean and breakfast was delicious

no onsight laundry like many other places have

i have 5 kids and it was comfortable enough for all of us and the staff did not bother me

were supposed to have 2 queen beds but we only had 1 for 2 adults and kids

staff was very helpful with cab service and airport shuttle service at 10:30 pm

loved that pool is open for the kids until 11pm on weekends

with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was

pool was very small, room keys don t open pool

the pool was not clean and had a film on it and the heater was not working well.

all the staff from front desk to cleaning to wonderful people who made breakfasts every am

but totally unexpected was the kitchen

another guest came to request laundry detergent and dryer sheets and in the middle of trying to get me to my

no whirlpool and the dryer didn t work in the laundry room

was woke up to some man yelling in the laundry room

was given a dirty room that had not been cleaned by housekeeping, there was dirty laundry in the hallway all

but the laundry room make noise from 12:12am till 6:15am

i was surprise that the pool was perfectly warmed

covid 19 restrictions meant no fitness center, no restaurant, no pool, limited use of facilities

no indoor pool

covid 19 restrictions meant no fitness center, no restaurant, no pool, limited use of facilities

ways to rooms were dirty with used silver wear laying out from room service, paper on floor, pool dirty and not

have sensitive skin amd am allergic to some laundry detergents

was in my a smoking room

smoking allowed

hotel and casino are staffed by the best people

free parking, close to everything need to have a great time

wifi connection was slow

the space for breakfast is too small.

breakfast

room was clean,bed very comfortable,nice breakfast, eggs,waffles,sausage

nice pool, neat, breakfast okay, staff were nice if needed

love that they had a laundry room for guest

room was very clean and the building was clean the breakfast bags are nice and i like the guest laundry room i

laundry facilities for cleaning clothes.

breakfast every day, no omlet or sunny side eggs, no mushrooms or beans, broccoli, etc expensive laundry detergent

was disappointed because i didn't have access to laundry services