nice pool, neat, breakfast okay, staff were nice if needed

parking was

breakfast

enjoyed the free breakfast buffet that was in the morning

breakfast was exellent

it s location and having laundry room and everything i needed on the same floor

wish the pool was operational

atmosphere and the pool was warm and fun my children really enjoyed our stay the whole hotel is very spacious

we have to run out at 2am to ask for water for our kids

kids coming from the pool felt the chill

online registration said there was a pool. the pool on site is unavailable

make signage from the tributory road more visible (from the traffic light to the back parking lot entrance)

pool out of order.

there was not a good breakfast selection

there are so many hotels that are close together in that area that i turned off in the wrong parking lot more

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

the room was great, loved fitness center and pool

great breakfast, eating area and breakfast

not the hotel's fault but the pool was one of the things we wanted so our kids could play

family with kids, noisey, all nite long

laundry services were not available for regular clothes but they did gym clothes complimentary

convenient location free parking

loved the gym facility and it was very close to our family in the area

wish breakfast was included

they did not charge additional fees for my pet

pool was super warm, i actually went in and swam around before going into the hot tub

there was also breakfast in the morning that was good

early check in. room was clean and smelled fresh.

very clean rooms. also breakfast was good

breakfast was very good. location was perfect.

and the pool and continental breakfast add to an overall great place to stay

pool was very cold couldn't enjoy it with the kids

the beds were uncomfortable. the parking should be included since the room rate was high.

the parking

better selection of breakfast items

asked for towels once on my stay was told by housekeeping nobody was working laundry so they had no extra towels

and our room was across the hall from the laundry service area

beautiful, bright pool area

i liked the breakfast and the gym

breakfast was great! everything was great!

there was no pool, no laundry room, checked in at 2:30 am ,no compensation

too expensive for the value no guest laundry

found 2 bugs in our room (1 on the bed and the other in the bathroom) - room service only do the beds and bathroom

the parking was to the back of the building and the doors were on the side and front, carrying things

great location and ample parking

laundry room only had one washer and dryer, waited all night to wash my clothes

nice big clean rooms. fantastic staff. extremely helpful. laundry machines an added bonus.

room was incorrect , we were place directly next to the laundry room where they had work being done so it was

) laundry was closed ( they said under renovation) but 2 machines under renovation i don t think

upon getting there no elevator was working and the vending machine took my money laundry facility was down and

lovely staff, nice sitting area and pool

pool was beautiful but to cold

we enjoyed the pool and outside setting area

fitness center shut down

rooms were clean pool was nice.

another guest came to request laundry detergent and dryer sheets and in the middle of trying to get me to my

was woke up to some man yelling in the laundry room

was given a dirty room that had not been cleaned by housekeeping, there was dirty laundry in the hallway all

but the laundry room make noise from 12:12am till 6:15am

no whirlpool and the dryer didn t work in the laundry room

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

my only disappointment was that the washer in laundry area was out of order

vagrants sleeping on the laundry room floor

clean facility and they kept their word that they had breakfast

continental breakfast

the rear parking had broken down cars which looked as though they had been there for months

the only thing i didn't like was the potholes in the parking lot.

i liked the staff, the room, and breakfast was great for the price.

of the food that was brought out from the kitchen to the serving area was cold

free breakfast, location to tinley park

with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was

was great,i just wish the pool was heated instead or in conjunction with the heated room where the pool was

the staff were very polite. rooms was clean and the breakfast was awesome.

not enough handicap parking

all the staff from front desk to cleaning to wonderful people who made breakfasts every am

have not done anything to update the pool area

broken glass/plastic in parking lot

the breakfast was not good but with the friendly staff i going to say my overall experience was

wifi wasn t working coach was dirty

we stay at the comfort suites because they're just so friendly the staff is very friendly the pool is nice and

room smell weird like old furniture or dirty laundry

in the parking lot and surrounding area other visitors smoking in their rooms smelled marijuana in a room

location and breakfast.

location, clean and updated room and breakfast.no

i like the location and parking

nothing they were remodeling so the pool and the laundry room was not available but

nothing they were remodeling so the pool and the laundry room was not available but

the pool area was too small and no hot tub.

the pool and breakfast

pool wasn't clean and had way too much chlorine

i loved that they have onsite laundry though they need more than one machine

room was large enough for 2 adults and 4 kids. amazingly friendly staff.

that means if i wanted the bar lights on but the other ones off i couldn't get that

pool could be cleaner

everyone was very nice and helpful! we enjoyed our stay and the kids loved the pool

the laundry facilities were just behind the front desk dirty towels in the machines, guests don

i also was able to do laundry before leaving, that was great

breakfast choices close the door to the laundry facility

and hit the road home told the kids to put everything we took in the room i m the laundry

only reason i believe it was clean is because i caught i glimpse of the laundry being done

clean and the pool of course

only say beds a little small but most definitely what was needed us to relax and swim with my kids

it was clean the staff was nice the food and drinks at the bar were nice.

for kids/adults i would recommend grits as well & a waffle maker

the parking: it was cold and while there was a door on the opposite side of the building i didn't have

breakfast was great also

pool, hottub, gym facilities

they ran out of plates and juice glasses and a patron had to walk into the kitchen to ask for replacements

pool was clean

the staff was friendly. breakfast choices were great.

the pool area was secure and clean

not care for all the people hanging out in the parking lot

i also liked their variety for breakfast and that they had flavored creamer for the coffee

location and the free, hot breakfast.

the breakfast was nice as well

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

location, free breakfast and parking and laundry facility

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

we were also across the hall from the laundry room

no wifi hvac system was terrible front desk staff

shuttle @ return @ airport was 60 minutes late!!!

the pool was a hit with the grand kids

worth the stay was to expensive for everything to be closed ( pool, gym) closed the water in the room you had

on the phone and asked for napkins that i was told no one was available to bring me any so my kids had to use

pool service and comfortable bed

no fridge or laundry facilities

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

had to put towel in space to keep the air out as well as the strong smell from my weed smoking neighbors next

i liked the wifi i like the bed and the area

not the best wifi

no issues other than maybe having change for laundry room

it was very loud and the fact that someone tried breaking into my room pool apparently had a key card

free parking!

room service ate my food while i was out

lot of prostitution in and around the building as security had to breakup a group outside in the parking lot

hated i was across from laundry room

the breakfast was awesome. something for everyone.

the bagels at breakfast were rock hard. everything else was good.

first thing we liked was the ease of our check in and the parking near our room

the breakfast was amazing

laundry facility was out, they didn't inform us upon arrival

dirty, no soap, guest laundry out of order, pool out of order

clean hotel, comfortable beds, hot shower. breakfast was great!

my 9 year old granddaughter had to be up at 6:00 am for a gymnastics meet

they allowed us an early check in

2 of the 3 lights in our room were broken, one with wires hanging, dryer in laundry room was broken, washer

if free wifi was an option, it was not shared with me upon check-in and i did not notice any signs for it

pool has been closed for months

the pool needed to be warmer and maybe a lil cleaner.

kitchenette and full size refrigerator

then the gym being closed to 6am it is a clean place to stay, the breakfast is petty good to

was at the end of an abandoned shopping mall parking lot

and spacious rooms, good wifi and strong ac

this is a trifle, but the pool could have been a couple degrees warmer.

lots of parking available around the hotel

customer laundry room

extremely friendly staff and great breakfast

the gentleman serving breakfast was the best at trying to accommodate us every w

staff, excellent housekeeping, facilities, fitness room, pool and a superb breakfast coordinator who sets up

the parking lot was difficult to navigate.

the lobby was attractive and parking easy

the lobby was very nice and there was a nice bar and staff was very nice.

food at the bistro bar exceeded my expectations

thing i didn t like the pool area didnt have a hot tub i wanted to feel the jets and bubbles

we tried to rent a movie for the kids and it was $19

front desk staff was quite helpful in accommodating our special request regarding packing to-go breakfast food

i also selected this brand because it was pet friendly

parking can be a bit of a problem when it's a full house.

the pool being closed

would have liked the pool to have been open but due to covid i understand y all have no control of that

loved the whirlpool and breakfast

stayed here a few times now always great staff is friendly pool is clean

i was just sitting in there watching the kids and my eyes burned so badly i had to leave

it was a very busy weekend because of the college kids moving in so they were refilling items often

of supervision kids was running up and down the halllate at night i guess it was a athletic team

loved the olympic size pool

free parking

lightning fast wifi

my stay was from march 24th-26th, myself, daughter, and grand kids were taking pictures on the 25th for my

pool was ice cold during one of our stays so we didn t plan to use it the last time we were there

second floor laundry and ice machine out of order

all the workers in the laundry room were on their cell phones and playing music

location was convenient to the train station, laundry and freeway

ample parking

you have to pay for wifi and the breakfast was awful

they also use heavy laundry detergent because they have pets whatever they used on there bed sheets i itch the

no coffee pot, no do not disturb sign, no dirty laundry bag, no ironing board - coffeemaker & doorknob sign

the laundry room is clean

walked up to the desk again and she walked to the laundry room and got them

the breakfast that they have is not the best. they don't offer much.