nothing they were remodeling so the pool and the laundry room was not available but

pool was maintained well

the hotel offers free parking and breakfast which is impossible to find in downtown chicago

breakfast was good. location was very close to where i was visiting. everything was great.

understand covid restrictions, yet the grab n go breakfast wasn't to my liking, nor my 4 year old

room smell weird like old furniture or dirty laundry

gym available, elevator to upper floors

location and breakfast.

the room is clean, smells nice, the staff is nice, the breakfast is descent, fridge in room.

both location and breakfast was great!

great breakfast and location

the breakfast was outstanding as always

it was very clean and the breakfast was good .

chip paint filthy parking lot loose toilet

parking

and hit the road home told the kids to put everything we took in the room i m the laundry

behind the reception desk was laundry room having door towards reception desk

i also was able to do laundry before leaving, that was great

only reason i believe it was clean is because i caught i glimpse of the laundry being done

the laundry facilities were just behind the front desk dirty towels in the machines, guests don

the hotel was clean, spacious and breakfast options were okay.

pool and weight rooms were clean and welcoming

in the spirit of constructive criticism i would suggest a better and more utensils in the kitchen

pool and hot tub usuage it would ve been nice to use before and after my fight

pool area was nice

only say beds a little small but most definitely what was needed us to relax and swim with my kids

for kids/adults i would recommend grits as well & a waffle maker

elevator very slow. wet floors from people coming from pool.

it was clean the staff was nice the food and drinks at the bar were nice.

we liked the 2 beds plus pull out couch so the kids didn’t have to share

my only disappointment was that the washer in laundry area was out of order

vagrants sleeping on the laundry room floor

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

didn't eat their breakfast

wifi didn t work, old dried blood on the bathroom floor, had to go to front desk to ask for a

i loved that they have onsite laundry though they need more than one machine

the pool area was great fun for the kids

i first came to check in he gave me the run down and told me the pool was open til 10pm and the gym is open 24

modern, new, clean, free parking, free breakfast

walking distance to golf course, restaurants and a walking trail.

breakfast was suppose to be included according to making the reservation. none!

time you all serve breakfast 6:30 am is late for the people that have to be at work at 6 am

i liked the staff, the room, and breakfast was great for the price.

just didn t like how people was outside partying and drinking in the parking lot those are big red

i booked this room i was informed that i would have free wifi, which turned out to be a lie

hated i was across from laundry room

difficult to figure out how to get into the parking lot.

good location and good breakfast. my kids enjoyed the pool.

great variety for breakfast. the pool was also nice and actually heated.

the breakfast was awesome. something for everyone.

they also use heavy laundry detergent because they have pets whatever they used on there bed sheets i itch the

no coffee pot, no do not disturb sign, no dirty laundry bag, no ironing board - coffeemaker & doorknob sign

walked up to the desk again and she walked to the laundry room and got them

the laundry room is clean

they have a kitchen and a nice bathroom. i enjoy the staff and they are very nice.

customer laundry room

pool was smaller than expected

the parking lot was difficult to navigate.

extremely friendly staff and great breakfast

staff, excellent housekeeping, facilities, fitness room, pool and a superb breakfast coordinator who sets up

the communication about the pool not being fully functional.

parking and the balcony was awesome

the pool is a little small and there isn't a jacuzzi or free coninental breakfast!

also the parking was

the breakfast bar was good, but could have been better.

someone also hit my car in parking lot and we asked the manager to review camera but she never called

the pool area was clean and large enough to hold our group

i was booked for the one in hammond indiana and got all the way there for them to say the pool wasn't working

breakfast somewhat slow getting ready for guests;however,overall stay was great.

clean. pet friendly. convenient.

location was convenient to the train station, laundry and freeway

second floor laundry and ice machine out of order

all the workers in the laundry room were on their cell phones and playing music

ample parking

the breakfast was meek at best! overpriced pet fee for 1 night

it had a full kitchen

liked that it was a full sized fridge and kitchen area

choices for breakfast, everything was kept hot

breakfast, clean, kitchen,friendly personal

pretty big and nice room. fridge, and kitchen included.

laundry was a pain

the bed was nice and comfy, and the spa tub was great.

good service, great breakfast, nice gym. the room was very clean

breakfast was very good

my family had a nice time. great breakfast

no issues other than maybe having change for laundry room

free parking!

the view is good and parking is good

the fact you could buy beer in the lobby, looked condemned, weird smells, loud music in the parking lot, did

it was very loud and the fact that someone tried breaking into my room pool apparently had a key card

i could not get ice, ice maker was not working because of the remodeling and could not use laundry because of

also, the breakfast was superb

and the breakfast is still available

late check out

the wifi was good and i liked the ac

breakfast was good, nice selections

i wish the pool facility was open a little longer.

my husband and son really enjoyed the pool

wifi wasn t easily accessible so my phone was lagging a little disappointed

lack of parking

have sensitive skin amd am allergic to some laundry detergents

wifi sucked. silverware and glassware were spotty.

hotel and casino are staffed by the best people

was in my a smoking room

i first went to the sports bar there was no one there to greet us and we stood there for 10

staff was amazing i came on a sunday an needed an early check in due to going to a concert, they were very busy

amazing help for my early check in and very friendly and extremely well at balancing having her hands full ,

pool was open breakfast was great and it was clean and comfortable.

pool was closed

my toe on a sharp corner of tile getting out of spa tub, not that big of a deal, no stitches needed just bleeding

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

kids loved the pool

didnt eat the breakfast

indoor swimming pool

this was my second time here, i love the free parking, breakfast, fitness center, and pool areas

the hotel was immaculately clean, breakfast was great and the location was perfect.

breakfast was good

the pool is closed. there is no reason posted as to why the pool was closed.

breakfast was over cooked

pool open

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

we were also across the hall from the laundry room

location, free breakfast and parking and laundry facility

tv in my room didn t work because it wasn t connected to the wifi and i had looked forward to lying in bed

it s location and having laundry room and everything i needed on the same floor

the room service restaurant staff was terrible, they left me on hold and forgot about me and they also

it was awful and the toilet was so low that it was hard to get up off the toilet it was like a kids toilet in

it was awful and the toilet was so low that it was hard to get up off the toilet it was like a kids toilet in

was near the elevator which was great for the kids and also the pool was open for the family, early and closed

he was personable and took the time to get pools toys for our boys

pool service and comfortable bed

lot of unsupervised kids all over an strong smell of pot all around the hotel.

poor room service for food and had to request room to be cleaned everyday except check-out day.

shuttle @ return @ airport was 60 minutes late!!!

no fridge or laundry facilities

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

wifi in rooms is horrible

was supposed to be a non smoking room however it smelled like smoke

the room location was near boiler room a lot of noise and no wifi all weekend

laundry services were not available for regular clothes but they did gym clothes complimentary

staff, location, complimentary fresh brewed starbucks nice & early, weight room & gym equipment and workout

loved the gym facility and it was very close to our family in the area

updated and good wifi and workout available in room

did not like my pet

upon getting there no elevator was working and the vending machine took my money laundry facility was down and

received a room on the ground floor with parking outside my window and next door to the laundry which was in

nice big clean rooms. fantastic staff. extremely helpful. laundry machines an added bonus.

weak and bad breakfast. no laundry

) laundry was closed ( they said under renovation) but 2 machines under renovation i don t think

loved the breakfast, the pool, and the friendliness of the staff

breakfast was very good. location was perfect.

plus the breakfast was so good

indoor pool was a nice touch - good to blow off energy (although the water was a bit on the chilly side)

there was also breakfast in the morning that was good

at breakfast he staff serving was not friendly at all

it was excellent but the breakfast stood out.

pool was very cold couldn't enjoy it with the kids

the fact the it is not kid friendly nothing to do for the kids and the pool was closed

thought there was a hot tub, pool wasn't heated

and our room was across the hall from the laundry service area

asked for towels once on my stay was told by housekeeping nobody was working laundry so they had no extra towels

quality and selection of food on breakfast buffet

didn t like how small the parking lot was

we got there early and no early check in but understandable. will book there again

there was no pool, no laundry room, checked in at 2:30 am ,no compensation

too expensive for the value no guest laundry

the breakfast there at the hotel,was awesome

they didn't tell us about breakfast, wifi password, etc

great location and ample parking

no onsight laundry like many other places have

the bar was great

i ordered room service it was late and wrong they messed up my order and then didn't answer to fix

the pool was nice the bar was awesome too i don t drink much but the mango sangria was great

bed was very comfy, free wifi, and close to shopping.

businesses in the area, laundry room, microwave, & refrigerator.

was nothing for me not to like, just disappointed that i did not ask if there was a laundry room

i liked that there s a little work out room and a laundry room

the pool was to deep for my kids. not enough parking spots available.

get the breakfast up and running again please ud83eudd7a

was nice the hotel and staff were nice just picked the wrong weekend end to stay full of loud kids running around

then we go to the pool with other kids was already in the pool

the kids above us very noise our window was unlock not safe at all glad we check curtains torn

love the amazing kitchen in the room

the breakfast was great

breakfast not good

the parking lot had trash all over and the grounds were not maintained

was out of order, no breakfast, pool was out of order, elevator out of order

the pool was not working.there really wasn't a breakfast option.

no remotes for the tv no wifi low level breakfast dirty beds

the laundry room was out of order

laundry room has a large top-load washer, which was able to wash 3 days worth of clothes in one

the laundry room was out of order

room layout with a separate room for mom and dad and a pullout sofa in the living room for the kids

careful with the wifi

room that was right beside the laundry room for the place

small but decent gym. shower heads were pretty good.

fact that their was construction in progress made the parking and entrance less than desirable

good breakfast

easy access to highway and good parking

when i went to the front desk and asked for one, they told me they were in the laundry

the staff was very polite. the room was very comfortable. and rge breakfast was excellent

good place to stay pool was nice they have a workout room

the breakfast and pool.

access to the pool, had to wait for the employee to ooen the door.

i appreciated that they had laundry services

the pool was small, but nice.

breakfast was fairly expense ($13 for adult $6 for kids)

incredibly friendly staff, breakfast was good, beds were very comfortable and kids loved the pool

incredibly friendly staff, breakfast was good, beds were very comfortable and kids loved the pool

we wanted to do laundry machine was broke

value priced, big rooms, small pool for kids.

kitchen it self was clean, although the food itself was awful

pool was still closed due to covid-19.

i loved the professionalism of the staff. my kids had a wonderful time

hotel was under construction no laundry available and did not offer any kind of points or discount

free parking, wifi, and laundry machine usage

location was great, free laundry services

i loved the convenience of the kitchenette

loved the kitchen was able too. cook bery clean bed was comfortable.