tidy, we liked that the hotel had a starbucks on site and you could also buy food and drink, our breakfast was

room service was very poor, reception thought it was funny we

breakfast was lovely, plenty of choice

amazing activities for kids, they loved it

gym could have had more things in it, plus the cross trainer did not work properly

my room next to the laundry shoot carried the sound to my room

room spacious with extras, iron, hairdryer and option for laundry to be done made the stay very

of clean towells / laundry / cleaning is a pain but tough times for everyone so understand why there is none

no guest laundry

the breakfast which was a real family occasion and the kids loved the croissant and

this visit we were put right next to the laundry room so early in the morning we were woken to thre sound of a

plenty of room in the bar area

excellent staff. room well designed and bed very comfortable. excellent room service.

good parking facilities and located on a good high street opposite a tesco express and various other

location great bar open late easy check in comfy room

laundry in corridor biscuits well out of date overall musty smell need major upgrade way over

no laundry service

room was very dated. bed was too firm. though the wifi signal was strong the speed was so slow.

welcome from the young lady on reception, relaxing evening & food served in the bar while watching tv

cleanliness of room.... no wifi access

room #10 is by maids workstation- laundry. very noisy! pillows were hard.

delicious cooked breakfast, good choice, quality ingredients

breakfast was amazing, gorgeous setting and lovely choices

would have been great to have had a mini bar in the room

there were plenty of options for breakfast and all of it was delicious

our toilet didn t flush well and took a couple of flushes to get it going and no laundry service

on the website ironing and laundry was an extra payment and then i found an ironing board in the room and iron

that breakfast wasn t included in the price.

plenty of parking slots

no answer from room service.

wifi was a little bit annoying to get connected but it didn't matter because i wasn't there for the

parking isn't an issue for larger vehicles as there is a car park right at the side

answer machine and parking signage

the receptionist was very helpful with my early check in

bar is a bit weird, no one really goes in there other than friends of bar staff, feels a bit

golf club bar could have been open a little later (for a saturday night- think it closed at 20:00ish)

parking in the courtyard of melbourne house is limited, so if returning late expect to park in the

friendly staff and the bar served a decent breakfast

on new year's eve - sadly the bar closed at 17

parking free and close to accommodation

disconcerted to find them already hung on the towel rail as they did not look so fresh from the laundry

to control heat noise from the kitchen right into early hours room must have been next to laundry all we heard

christmas was all around the territory of the hotel - cool apres ski bar and lights path

no breakfast tea , probably just an oversight as there was everything else.

wifi is patchy!

stayed with the grand kids who loved the adjacent play area

no bar area

very close to restaurants. had a kids play area. very good value for money.

ample parking on site and plenty of food choices next door at the service area

ample parking onsite

very comfy and everything we needed. great parking too!

parking right outside our door to our room. ball room.

helpful staff, bar and food available

no bath and no vpn access on the wifi

quite, clean, large room, friendly staff and good parking

breakfast included and close to the airport. very good price.

nice small bar in the lobby with drinks and snacks with reasonable prices

great location, walkable distance to the airport, tasty breakfast.

convenient for mid stay car park. excellent breakfast, friendly reception staff

coffee machine at breakfast

water in reception waffles at breakfast microwave and laundry room nice touch kettle in room

the laundry room and microwave room.

wanted to use the laundry room too but couldn't again because of covid

additional fridge in room. additional microwave room & laundry room.

staff were great and really helpful, i particularly liked the laundry machines on our floor and the kitchen with

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

were they not fresh, or was that the smell of the laundry soap

no nonsense. like the late check out always good

if you need snacks or drinks there is bar downstairs and also a whsmith and m&s as you enter airport

close to the airport, within walking distance, excellent facilties and breakfast was good.

tasty breakfast and lunch

them on the beds in between the pillows like i do at home it was very much appreciated by the kids the staff

the front desk staff was quite gentle to order room service for us

the courtesy of the sfatt. the f&b manager was so helpful a d accomodate my kids requests

breakfast and food options were good

someonelses cleaned laundry still hanging on wardrobe

someones leftover(clean)laundry hanging wardrobe door not

i headed to the gym after my long day and it had the facilities i needed

at a bar table and then kindly showed us the little booths for tv when eating bar snacks with the kids

friendly staff, good breakfast, cleanliness, free ev charging, great value for money and spacious rooms

they made us fresh breakfast every morning

breakfast okadequate facilities

didn't like that the wifi code wa sent to my phone so i didn't see it until check out

breakfast cooked to order with alternatives for gluten intolerant people and other allergies very

the breakfast was ok, but instead of fried tomatoes we got cold cherry tomatoes which was odd

the fruits were sweet and the bread crispy, amazing english breakfast choices and pancakes for kids

parking, people park park badly, very hot in your bedroom,

expect to pay extra for wifi in room at 5 star hotels, or any hotels, these days

or so and that s right in the middle of the day when i would have liked to take our daughter - kids nap in

car parking is not great, it is tricky to get out of and a dark walk from the entrance of the

access to the rooms is via a rear exit with bags of dirty laundry stacked outside and black bin liners of

everything! bar staff very helpfull and cateringone

cosy, parking, location.

no room service breakfast available

bar could have been open later or been able to get a drink even if only bottles available and also

i really enjoyed my stay with friend and her kids

then that gym was excellent, goid and new equipment

the hotel staff was excellent, and may i add that they were kids friendly too

good breakfast

i used the gym which was good

great bar and restaurant

fast efficient room service - again with a smile

the bar and restaurant were great and reasonably priced

lovely little extra added touches, the restaurant & bar area were very welcome & breakfast was excellent

free wifi and charging ports breakfast was great

parking not sufficient

parking used by others

small car park but phoned hotel and they advised on additional parking opposite

wifi very good

no breakfast or cosy bar as advertised

lack of proper room service and proper laundry service

a car it's a very good location near to major road links and plenty of parking

london but still away from the mess, there is a huge parking space and ev charging (only 3,7kw max)

clean rooms, spacious, lovely toiletries, huge bed, easy parking, and really lovely building

plenty of places to eat, great if you have kids or just a couple get away

quite clean parking

breakfast situation was explained, i tried to add it in the morning but was unable to as i wasn't

parking and wifi with a good room

shower was a little slow but perfectly adequate. wifi was slow in the morning.??

disabled parking

hotel on arrival lots of kids out the front and rubbish left all around, looked untidy didn't get dinner,

lot s off parking. very clean and staff was pleasnant.

room service food was exceptional

apart from a card on the door offering to order breakfast room service; there was only on book

great gym. breakfast nice

breakfast and bar food was delicious and the staff were outstanding and nothing was too much trouble

the garden is stunning and the breakfast is world class

we arrived quite early and there was plenty of parking

of car parking

on complaining was told that they could not keep up in the kitchen when they had a wedding and the hotel was

there was a halloween party going on in the bar area which we went to and had a great night

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

breakfast could have more on the buffet. cold meats, cheese and more pastries

in the photos, the fact that we didn t had a fridge in the room was not convenient, there were wifi issues

the bar area was lovely and served a good selection of drinks and snacks

like in a lot of older buildings the wifi can be a tad slow in the room but it was ok.

the breakfast spread is amazing, staff are lovely and the entire establishment is very clean.

was staying in the hotel to work so appreciated the choice of areas to work from + wifi in public areas

is great, location, free parking, the bed was huge and very comfortable, breakfast was great, staff very polite

early checkout on sunday as breakfast was served up to then

lift felt like it was going to break down , we went away for the first time in 9 years without kids and the spa

no laundry room.

breakfast and attending staff is are brilliant, super friendly and quick to

more tables in bar area

as advised i phoned on the morning to see if we could have an early check in

had to ask about wifi

bed, clean/good sized rooms, helpful staff, good evening meal selection, great breakfast

the pool and sauna , the food , the hotel in general

pool and gym

kids loved searching for harry potter characters , great fun and pool lovely, also kids eat free is

the breakfast was excellent, with a good variety and high quality

plenty of parking enjoyed seeing the squirrels and a hawk in the grounds perfect for photography superb wifi

safe, secure parking and beautiful gardens

were part of a large wedding party staying there and we all hoped to meet in the bar after the wedding

great wifi

building large well kept grounds plenty of parking staff were warm and welcoming very friendly and attentive to

to covid precautions the kitchen in the lodge was discounted, there was no laundry room, so ended up using a

loads of parking

kitchen facilities and reception area with wifi and bar great too

wifi connection wasn't that great, it only worked in the reception but it would only work if not

space and parking

staff were exceptionally helpful in moving us from the stables to the main building as the wifi did not operate

very clean rooms and comfortable, communal areas are lovely and bar is nice.

good location. lots of parking. grounds lovely good wifi

wifi not so good

wifi is very poor

to keep the doors to service rooms closed - opposite our room door we kept being faced with dirty laundry and

and will be nice for family holiday for the kids also

wifi is complimentary thete

staff couldn't do more for you arrange a late check out for no extra fee and an extra night they matched the

i stayed in the cosy room and had no wifi