room near laundry room

no pool, no spa, no laundry

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

there was no pool

breakfast need improvement ( hashbrown hard, eggs is dry, and juice is not good)

also that the laundry facilities were available to guest

hotel staff used guest elevators for laundry collection/disposal while guests were in the elevator

pet friendly as we had our dog with us

wifi didn't work during the last entire day, said there were too many users already

fantastic front desk staff.unexpensive breakfast.

the laundry machine was convenient to have

breakfast was fine. gym was fine. parking was convenient. staff was pleasant.

breakfast was great and kids enjoyed baking waffles every morning

a real bonus was the safety deposit box and free parking and good included breakfast

wifi is only available if you sign up for their program

on the morning of our departure, we expected to pay for laundry once

loud kids playing and screaming in the halls

it was new and the bar area was very nice. i could see the city from my room.

rooms are large, there is a very nice gym, and they treat marriott members well with enhanced internet, and

was a very important part that needed to be inside the rooms, especially if you have babies or kids

their laundry in very nice

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

the on site laundry facilities were a bonus

i like the laundry machine! ud83dude02

the staff is very friendly and responsive, there's a starbucks and full bar in the lobby, daily newspaper, free

another thing is that you could see other people's laundry left in the hallways

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

there were no laundry facilities and the public one across the road was very busy and grotty

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

the manager took care of us and changed us room immediately when we had a problem with wifi so extra points

com advertised that there would be (additional cost) laundry facilities, and there was not, none we could access

with answering my questions & directing me to a nice welcome package (roll of paper towels, laundry items, coffee

not being able to connect the tv to the wifi

and i could not go online with their free wifi

the room was clean, the kitchenette was nice and the bed comfortable.

very clean, friendly staff, breakfast was good

the advertised gym, while in no way suitable for intermediate or advanced lifters to make progress, is good

would definitely recommend a snack bar but there was a convenient store a block away so it wasn t that bad

one of kids slip and slightly injured her ankle

front desk staff amazing very friendly friday nite bar tender ok saturday nite bar tender

a laundry would have been helpful.

excellent. i enjoyed the service.it i a laundry would have helped

and they have peloton bikes at the gym

historic building, valet parking, spacious rooms, good restaurant, decent gym, close to

was a rainy day and there were kids running around

also was happy the bathroom sink had a good stopper for doing some laundry

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

and that they lost my laundry

one of the rooms was equipped with a mini-kitchen and microwave but there were no cups, glasses, plates or

i was alone with a 7-year-old so perhaps the staff assumed i wouldn’t be interested (or maybe kids weren�

the room also has a safe, an iron and ironing board and the hotel has a gym at the 2nd floor

the wifi in our room was great

hotel is new and therefore missing a facility of a lobby bar which would be good to get a quick drink on your

absolutely perfect for a jazz bar and museum getaway from our rural home

the self service laundry on level 5 was fantastic and so helpful for our longer stay as a family of 4

equipped with everything that i needed for an extended stay, including a kitchenette and hotel laundry room

they had a laundry room but only one washer was operational

also the laundry room

cooking and laundry facilities

laundry detergent scent but better than smelling cigarettes i guess

i can smell smoking almost all the the time in the bathroom when i turn on the bathroom fan

the breakfast area was way to small

the room is clean and parking lot is very big.

don't like that the non-smoking rooms smell of cigarettes and smoke, after that everything is fine

very helpful to have a laundry room downstairs.

very comfy and having a laundry room down stairs was fantastic

laundry facilities in the basement

decent communal facilities in hotel including laundry in basement, drinks dispenser on ground floor, friendly

clean comfortable beds very convenient to have fridge, microwave in the room and gym and laundry at common

placed on the 3rd near the laundry or maintanence area it was very noisy along with the very loud and inconsiderate

floor had a family with kids that were running up and down the halls

the location isn't one i'd recommend for families with little kids

breakfast was very adequate- cereal, toast, pastries, yogurt, fruit

proximity to the subway station, crunch gym next door & dunkin donuts across the street

the breakfast and the gym

the bar is quite small so it is not always possible to find somewhere to sit.

great bar food

the food was not great considering the price in both room service and restaurant.

the rooms are huge and comfortable by new york standards. bar and restaurant are great

very clean, very spacious room, great breakfast, cheap laundry service.

no laundry available

the gym and guest laundry service are a fine perk

the laundry was out of order during our stay which was inconvenient

didnt like the bad wifi connection

that it would have been nice if laundry could be used by yourself as service costed a bit too

beds super comfortable and hotel near the tube really clean and modern. good gym. great price

the rooms are real nice like really nice. next time no kids ud83dude09

i was there taking the bar exam and they wished me luck and asked every day if my room was ok and if i needed

the one chair available is more of a high bar stool

the laundry room for guests was out of order and when asked if we could please use one of the maids

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

the kids loved it

pool area was freezing cold

the kids loved it

the jazz bar was so crowded and popular we couldn't get in!

cover charge at the bar on weekends when jazz trip plays.

also, there was no table in the room which made room service dining a challenge

there is a reason that out of every hotel on the planet, spa valmont chose the carlyle

charming staff excellent room service breakfast

vegan options and limited vegetarian options in the restaurant and/or room service

price of 2 cappuccinos for room service including service and tip was $48 - ridiculous

and $50 for eggs and bacon room service made me realize i was in ny

room cleaning was sporadic. often room service (dining) was delayed.

for room service delivery could take up to an hour

no laundry

no microwave in room no room service no laundry

booked this hotel because they provided free parking

there breakfast is delicious, it makes up for the pool and gym being closed.

full service restaurant and room service

no dirty laundry plastic bags in either rooms

no courtesy laundry bag

lied to me about a balcony room very small no ice no laundry no wifi no

laundry service is expensive

quick and efficient laundry

the facilities were good,laundry ,intrent,and business center open 24hr

laundry convienence

closed pool

parking would have to be my only complaint

gym is close.

friendly atmosphere, very clean, big suite, perfect location, staff were terrific, pool and sauna every day

spa was perfect even for kids

is really big , wifi was bit slow , bathroom is big but get foggy after shower as there is not exhaust fan

very clean, great location, and everyone was beyond helpful and friendly with our 2 kids as well

we ordered the most delicious room service for breakfast and the best eggs benedict that was so

no laundry bag

cleaning staff blocked hallways and exterior ramp to entrance with laundry carts

to wifi or the password did not work

lovely clean room and the breakfast was great

the gym .

spa & gym facilities were relatively dated, and most of the spa facilities (e

the night manager went out of his way to accommodate us when the bar was full on friday 3 feb

breakfast both in room service and dining room was plentiful and well presented

pool was closed and no one told us only when we asked

excellent swimming pool (70 feet)

common areas are also good, including a laundry room for guests, 24-hour

the laundry room was out of order and they were trying to fix it.

there are only two dryer machines while there are four washers in the laundry room

the laundry room , the machine would only accept credit or debit cards

the laundry machines were extra charge, and it did not take coins.

laundry though given 3 nights ago arrived at the last moment

the front door men where awesome with our kids

room service is a pass , go down stairs to starbucks instead

the more you know, kids

room service had to be called 3 x's in a 2 hour time span

art from oliver in the bar) there 3 small examples: laundry back late they forgot my morning call and the car

going off in gym/spa when i arrived

restaurant and bar are worth

the staff added some petals of roses in the bed and in the suite as it was our anniversary which was very sweet

the room service menu and the hotel restaurant are mediocre.

great location good staff, room service good

no room service but i know that is covid related. hallways are a bit tight.

was fantastic, room service great, room upgrade pretty sweet

bar and barman good although didn't know how to do hendricks

they met our request for an early check in

basic staff in mini bar should be there

the location and the fact that they were extremely pet friendly

the spa showed out to consists of a locker room with showers and a steam sauna

we loved the bar itself but totally dissatisfied with the quality of the drinks

wifi didn t work

staff thought they had lost our laundry bag when we enquired why our clean clothes weren t delivered

lots of drinking bottled water daily, the suits and shirts laundry was amazing

great (but expensive) bar with live music. all the staff are top flight.

no swimming pool

at the reception, medvei for the smooth check-in and kevens for the late check out

there s no laundry bag, no shoe horn in the room

we did not have bath sandals and a bag for dirty laundry and had no coffee / tea machine in the room

no shower cap in bathroom no laundry bag for dirty clothes no coffee or water bottles in room

they allowed me to check out at 1pm then charged my credit card $300 late check out fee a day later

they could also put wifi in the gym because you have no service there and you won't be able to know if any

very attentive staff. wonderful pool and spa area

also tge breakfast is too expensive juice for usd

gym, pool are great staff is making progress compared to previous

big rooms , great location and staff, room service and the food was good

breakfast is menu based and bit slow. preferred the buffet style. some rooms are noisy

their laundry cost was outrageous- $1,600 for a load of laundry yet failed to mention price when i asked

top class hotels with more differentiated service, better facilities and equipment , immediate laundry, wellness

lighting can be a bit lighter the eco laundry bag break easily

loved the restaurant and bar area and breakfasts

great interior design and vibe gym is modern though a bit small

having harry cipriani on the doorstep and for room service is a real treat

room with masses of space, including a separate living room, two walk-in closets and a mini kitchen

every single person we encountered from the concierge desk to the elevator attendant, to room service and

had late flight back and the hotel permitted us the late check out without extra

must improve room service

room not prepared well (the stuffs), no slippers, toothbrushes, nails clipper, laundry bag, only one water bottle

i was traveling alone with 2 kids and the porters helped me with my bags as i pulled up the car so i didnt have

excellent location , very friendly staff , ned the concierge super helpful , great rooftop bar .

central location, walk distance to most attractions great bar and restaurant on the roof.

bar offers a great atmosphere and even better view of central park

they opened 2 others in the back that were reserved for staff to use (take cleaning carts, laundry), but it

no water heater (only coffee maker), no in room laundry facility.

confortable and very spacious rooms, friobar, laundry machine, small reception room, two bathrooms

no access to laundry at the hotel

called the laundry service to wash my clothes, but i was surprised to know that they only provide dry cleaning

the waiter in the bar had good menu suggestions

room service good awful

clean rooms, decent size bathroom and room service was quick even at 3am with jet lag

arrived late and the sofa bed in our suite was not made up for the kids - we didn't realize this until 10:30pm

travel to nyc frequently for work and the room service prices here are a bit shocking compared to other similar

no laundry bags, safe is without proper instructions,

regards to the lounge, i just wish they did have the coffee bar open as i have been to other hotels on trips in

had a very nice continental breakfast of pastries, cereal, yogurt, juice coffee and hot cocoa

free wifi that worked well

location staff kindness good value of money room service wifi

the extra bills for, laundry, cafe, spa&50 for each daily . not necessary

plaza doesn't have a proper laundry service

paid wifi very expensive breakfast lot of extra charges way too expensive for what you get

one of a kind venue. everything first rate as you would expect. the spa was also lovely.

in the room had stains, the whole floor where the spa is smelled from cigarettes and there were some people

same goes for room service - especially when we were first getting over the jet lag and woke up hungry at 3am

gym was closed

wifi - my phone couldn t catch the wifi during my whole stay

no lobby or room service is available no breakfast available for a none property

staff really went out of their way to help us, my kid had a performance in the city, and the room service

sent my clothes off to the laundry and the 1-day express turned into 2 days

called housekeeping to bring me a laundry bag to put my shirt in to be washed and i was told to bring the shirt

no express laundry service.

for me and service staff went above and beyond to ensure i had enough shampoo etc when i declined room

staff were excellent,allowing us an early check in, although the room was at the rear of the property, with no

no concierge, no local sights booking or recommendations, no room information literature and no laundry

room completely overhauled every day and fresh laundry supplied

also the laundry was super expensive

we had to share a service elevator with the dirty laundry and house cleaning and when the elevator finally got

the staff kept a load of toys that they offered to the kids many times

mirror in room difficulty connecting to wifi elevators inadequate for property laundry bags missing every

also appreciated it having a laundry facility

it was amazing that they had a laundry which is almost unheard of a manhattan

also the laundry wasn't so convenient because you can purchase detergent only in a machine that receives

laundry is free

i asked for laundry services at night to be collected they came next day in the morning

laundry service, reception welcome

also, the hotel does not offer laundry services over the weekend

it worked out for us to do laundry at a laundromat

dirty laundry has been lying in the corridor all day, while the staff is sitting around playing on their

staff leaving laundry bags just outside our door, as well as other guests abandoned old suitcases and left it

right outside the room there was constant laundry or trash trucks doing work all night long which made it

the noise from work was a little unbearable, and they messed up the laundry twice.

the wifi didn t work properly

we didn't bring our kids for this trip so it was perfect for us as a couple

there were bundles of laundry lying in the hallways

conditioning noise all night, no amenities in the room (cottons, laundry bag, cream, slippers ), bathroom very

no laundry bag

the breakfast was the highlight

furthermore the rooftop bar was closed because of construction works

the facilities are incredible including a 2 floor very well equipped gym, dry bar, skin laundry and nail bar

location is very good. it has a pool on the roof that the kids love.

location. room configuration when travelling with kids. great staff.

very nice jazz bar / performance

note, its an extra $15/day to have wifi and to use the pool, but well worth it

location. coin laundry

complaint is that there was a laundry cart stationed just outside our room for the two night we were there

laundry was pricey, but it was great to have one on site to access

well on the third floor there is a super loud noise from the laundry vacuum.

it was very handy to have a guest laundry available

there is coins self-serving laundry on 35th floor

laundry on 35th floor was convenient

on-site laundry machine was very helpful

the gym was large, and there were laundry facilities

nice laundry and gym

the self service laundry facilities were a huge bonus

laundry facilities

the laundry room was convenient

location, views, laundry and starbucks on site. nice size king room, great bathroom.

laundry functional and onsite really made our trip much easier.

laundry service brilliant

self serve laundry would have been helpful

i was told it was coming from the laundry dryer and that is ok

fridge or laundry or ice machines in premises a little let down but apart from that i had nothing else to

maybe a bigger gym.

laundry issues room allocation dirty room and shower extra charges key card problem weak wifi

our dirty laundry was thrown away by one of the maids

coin laundry machine at the hotel

outrageous prices for laundry services , had to do in in an external facility

location is great, as is the view. the gym is truly amazing.

really well equipped gym

no spa no coffee machine in the room. a little disappointed by the service.

wonderful room service

no toilets in gym floor

i only had room service for breakfast and i enjoyed it

musty carpets, small utility sink, older fixtures), no kettle slippers robes or any extras, no laundry service

you can not even get a plastic laundry bag at the front desk

there is plenty of room for the kids with plenty of time for mom and dad to do whatever

no free wifi in room

there was no breakfast or bar available as indicated by hotel pictures.

also they were delayed in returning my laundry and i had to postpone my checkout to be able to receive my

laundry service was unreliable but we were compensated for the error

i had a family with kids next to my room and they were very noisy

10 min walk to columbus circle/central park south pet friendly included breakfast / posted hours

great to see the people from the neighborhood involved, loved the story of hell's kitchen

are excellent from front desk to room service to waiters at breakfast

location is great the spa at the hotel is really good

room service food awful and ultra expensive. even the coffee was rubbish.

would have been nice to have tea and coffee in the room too, $58 from room service with a small pastry was a

concierge room service (especially breakfast) amazing views from higher floors personal and friendly

the bar was nice and relaxing, food was good

break fast accommodation didn't include for kids , it was additional charge.

check-in line was very long when we arrived late at night with kids

location and the room service

of the hour wait to check in, having to take an ada room or wait with everyone else with 2 small kids for our

laundry service

strange rules on the fridge, the small and hard to use elevators, the inflexibility with child laundry

laundry service was very quick for same day

no laundry forms

not provided (only after 2 requests) laundry bag not provided the room and bathroom are old (age stains on the

they charge for laundry service which if you don't use is throwing away money 25 dollars a day

was told there is a $35 destination credit for food and $25 for laundry

did not have a laundry room for guests to do their own laundry

no laundry service during weekends - the free wifi is so bad i don't know why they even bother

wifi was good

for a nice hotel it feels like it could have more amenities - laundry, pool/sauna, bigger gym.

beds excellent location friendly staff great breakfast excellent services like concierge and laundry

everything is around you: bank for money withdrawal, restaurants, laundry, 7-11, starbucks, haircut salon, even

could have a pool and roof top restaurant. also a laundry facility

laundry available at hotel - restaurant would not serve us said they were full the whole night but

microwaves in rooms would be nice. on-site laundry facility for guests would also be a bonus.

awesome experience; great placing; second to none room service - the asian lady who took care of our room 3613

wifi is very bad , it desconect every day and was a problem to conect, you have to type all your

no room service

wifi in both the rooms and the conference areas was extremely spotty and made it nearly impossible

first the laundry staff were very rude and took ages to pick up my cloths

gown (replaced as soon as i pointed out the error) i believe there was a late delivery of laundry but staff

were woken up by a phone call at 11pm to ask about our laundry being picked up that was already picked up for

the staff was friendly and professional, the bar was very warm and inviting, and the bed was very comfortable

impeccably maintained, pool, gym and sauna all outstanding.

great onsite amenities, the king cole bar is not to be missed

they didn t have a lobby area to wait so we had to sit at their very small bar and order sth

in, room decor and quality of room service they were unable to prepare an espresso in the ground floor salon

u have purchase them at the minibar

breakfast was extremely slow, and mediocre

upon arrival we had no towels and had to be requested due to a laundry service delay

-no laundry facilities on site

lost a shirt in laundry, carpets were dirty and there were bed bugs

room was hot, no laundry service, no spa, no swimming pool

was outdated with a bed that squeaked, rusted bathroom fixtures, pealing ceiling in bathroom, carpet that showed

usb /chargers did not work on one side of nightstand and no laundry plastic bag in closet

no room service of laundry service for instance

tiny thing: i used to love this hotel because it was dog friendly without a pet fee

cleanliness, spacious room, gym facilities.

comfortable, clean, the gym is nice and 24hs, good staff

laundry bins loud staff

they do all the maintenance and laundry in the basement so we heard the carts banging and clanging all night

we were given what i consider subpar room in basement near staff laundry room and housekeepers storage

way too noisy as it was right where the laundry room was

the house keeping staff had trash and dirty laundry throughout the hall to the point we couldn t get through

i would like to see 1. more food options 2. should deliver laundry to the room

room service/ food was great and so was the laundry service

in-room wet bar was a bit pricey

machine or kettle in the room; shower and bath a bit dated; coffee in the bar is way overpriced; wifi did not

bartender was very rude, short, and gave me attitude when i asked what beers they had