on the website ironing and laundry was an extra payment and then i found an ironing board in the room and iron

our toilet didn t flush well and took a couple of flushes to get it going and no laundry service

have been improved by better tv and streaming facilities, toiletries, a fridge and room service meals

the greenery was beautiful the use of the gym and swimming pool was an added bonus

very poor phone signal and wifi signal not strong enough to use

could not get a parking space on arrival

quality breakfast, lovely staff, gorgeous building

really good for the price & with free parking

property was very comfortable and clean and it was very easy for parking on the property as

wifi was a bit hit and miss

i would highly recommend to others known for its ideal location just off the a1 main road, easy parking, large

in house bar and conveniences

play park for the kids

the linen was lovely and clean the hotel was quiet the facilities on site were great, park for kids(when its

good location . kids liked the park. loads of food outlets next door

room #10 is by maids workstation- laundry. very noisy! pillows were hard.

no room service available

there were plenty of options for breakfast and all of it was delicious

of parking, rural location, spacious room with very comfy & large bed, good shower, lovely food, cosy

to our stay (which was a very rare night out to celebrate a 40th birthday and as parents of small kids)

didn't like that the wifi code wa sent to my phone so i didn't see it until check out

the breakfast was ok, but instead of fried tomatoes we got cold cherry tomatoes which was odd

breakfast ok

i had an excellent malay curry breakfast.

had good parking too and was very quiet

this visit we were put right next to the laundry room so early in the morning we were woken to thre sound of a

wifi didn t work, room was not made after the first night including tea/biscuits being

i informed the hotel before arrival we were bringing our dog and a pet friendly room was allocated

really nice room bathroom clean room service restaurant all goid

the bar was reasonable also

breakfast was beautifully presented and choice was great

great room service and helpful staff

nice spacious room with iron board & safe. shame the gym is still closed?

the gym was very basic but usable

amazing activities for kids, they loved it

of clean towells / laundry / cleaning is a pain but tough times for everyone so understand why there is none

room spacious with extras, iron, hairdryer and option for laundry to be done made the stay very

no guest laundry

my room next to the laundry shoot carried the sound to my room

free wifi in the rooms as well as communal areas

laundry in corridor biscuits well out of date overall musty smell need major upgrade way over

no laundry service

easy to park, great having restaurant and bar on sight

stairs and steps and there were lots of small steps, even on the ground floor there were disabled parking spaces

breakfast restaurant was running a limited menu rooms are dated and walls paper thin wifi so slow it wasn't

measures very good staff very helpful room a good size and good work facility microwave room and laundry room

i get to travel allot first real time i've seen a laundry room available , microwave room with cutlery was also

this hotel has great facilities, including a gym, laundry room, and ice machine

we thought it was good to have a laundry room and microwave room which we used

staff were great and really helpful, i particularly liked the laundry machines on our floor and the kitchen with

location, we had a good view of the aeroplanes which our kids loved but at the same time it was somehow very

hotel is located walking distance from the airport, nice and clean; they start serving breakfast at 3 am which

always kids menus never cater for celiacs, and even the chickpea lentil dhal has wheat in the sauce which

round good hotel and perfect location for us, kids were very excited and it just made our holiday extra special

the hotel is kids friendly and with free wi-fi in all rooms

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

were they not fresh, or was that the smell of the laundry soap

room service was great

if you need snacks or drinks there is bar downstairs and also a whsmith and m&s as you enter airport

location. walk to luton airport from the hotel. simple accomodation. friendly staff. good wifi.

asked on checkin if there was room service, told yes, called from my room for it and told i didn t have a card

superb customer service. no problems with early check in and late check out.

didn't use any of the facilities, bar or

them on the beds in between the pillows like i do at home it was very much appreciated by the kids the staff

friendly staff clean breakfast was amazing for £5 cooked breakfast self

someones leftover(clean)laundry hanging wardrobe door not

someonelses cleaned laundry still hanging on wardrobe

room was clean and suitable for 2 adults and 2 kids

going to the bar to collect room service!

good design, great breakfast, great gym

good wifi

i really enjoyed my stay with friend and her kids

nice aircon gym. comfy beds. good bathroom. aircon.

reception, bar and restaurant and housekeeping staff were all friendly, professional and efficient

breakfast lovely, easy check in , lovely staff, comfy beds, amazing shower and food on site

the bar and restaurant were great and reasonably priced

excellent room service and good facilities. close to town.

friendliness of the lady on the desk and the bar staff very polite and very helpful would certainly visit shortly

fast efficient room service - again with a smile

lovely little extra added touches, the restaurant & bar area were very welcome & breakfast was excellent

local to luton and great wifi

price with breakfast included good wifi connection

wifi worked well

there is a limited bar in reception which we did not use

the bar was a shelf behind reception

breakfast finished at 9am

there was a guy creeping about around the cars in the dark when i was parking

shower was a little slow but perfectly adequate. wifi was slow in the morning.??

the bed was comfy. it was very clean. free parking and good wifi.

advertised restaurant and bar not open on sundays

lovely lake, lovely club house/bar, lovely breakfast dining rooms, fantastic choice for breakfast, fantastic

had work to do in the evening and morning and the wifi signal was not good enough for emails or vpn connection

location, plenty of parking, lovely and peaceful grounds, good club house and restaurant on site

ample parking, appreciate not being charged to park on site

parking

no disability parking , car park at rear of hotel

there is plenty of free parking here - we have never had a problem finding a place

plenty of parking enjoyed seeing the squirrels and a hawk in the grounds perfect for photography superb wifi

good parking

kim and nicole on reception, eloise on bar and restaurant in the evening and esmae at breakfast

disconcerted to find them already hung on the towel rail as they did not look so fresh from the laundry

to control heat noise from the kitchen right into early hours room must have been next to laundry all we heard

if it had a spa/ pool it would be the ultimate perfect place to stay

beautiful views and surroundings, good walks, kids to enjoy watching sheeps, pigs, chickens,goose plus we all

met family in the granary kitchen for breakfast

it was big with high ceilings with a beautiful view of a lake and golf fields

room service was great

the bedroom was very comfortable, and the bar was a great place to relax and watch the golf

room was extremely spacious

the spa facilities and staff were excellent

helpful staff, bar and food available

room was spotless the bed was really comfortable and the kitchen facilities in the studio room were really useful

our room had a kitchenette, which was so useful and the bed was very comfortable.

of the drinks we ordered at the bar were not available as they were locked in a store room and the bar man did

kitchen facilities.

access to the rooms is via a rear exit with bags of dirty laundry stacked outside and black bin liners of

the evening meal was excellent , and the atmosphere in the bar afterwards made it a night to remember

unfortunately someone at the xmas party that we didn t know was happening downs stairs in the bar set smashed

easy parking

bathroom floor was a little grubby (i assume clean) and i couldn't get the tv to work, but i used wifi and my

hotel has a quirky charm with low ceilings, a cosy bar with an open fire, and festive christmas music

very clean and a great atmosphere . ev charger on site was very handy.

room was very comfortable, resturant & bar were great - good menu choice for dinner and pleasent staff

wifi erratic and only able to access when sitting at desk or near door to

the wifi was very poor, the fan in the bathroom didnt work adding to the humidity

a high floor but was put on the ground floor with a view of the laundry carts and nothing else

lack of choice of eggs at breakfast no laundry facility for long term

in one of the rooms (room 28) the view is immediately and closely facing outside the hotels dirty laundry which

could not open curtains in the morning as laundry cages were being moved around immediately outside our window

in a couple of times the view out right outside of the room's window was one of the hotel's dirty laundry waiting

lack of proper room service and proper laundry service

very good wifi and quiet room

plenty of places to eat, great if you have kids or just a couple get away

good value for money on a friday night quiet, no noise or disturbance so had a great sleep free parking

to access for business from the motorway, ample parking, easy to check in, strong wifi, lovely restaurant for

room was clean nice bed ,choice of pillows ,heating good wifi really fast ,the breakfast was good plenty to have

the food and bar and location

bar drinks were a bit pricey

with 4 children that was good, but better still was that they opened out to a grass area that the kids could

lots of facilities and room service available

i don't like to complain, but kept waking up with noise off laundry room below hopefully next time i will be

laundry facilities )

the laundry service was not explained but on my last night i just found a laundry bad now hanged

never anyone to serve at bar for drink or coffee.hotel losing out financially ,crazy

& modern hotel, gorgeous bar and seating areas overlooking the river

lovely bar and restaurant friendly

staff were always friendly and helpful including an early check in with no fuss, just what weary travellers

excellent location and decent standard. good wifi.

room service sandwich was first not what we ordered then when what we ordered came up it was

shabby, paint peeling off, furniture worn out, and no pool, gym or spa like advertised!

needed a shower cap! had to use the laundry bag to keep my hair dry!

no apology for their laundry room being on fire

great staff very welcoming. golf driving range within walking distance

amazing modern hotel with tons of perks inc the games room and gym with spa facilities

plenty of parking space & ev charging points

in the outside room number 24 so disturbed on four occasions by staff going to laundry room not the best as was

to step in the shower, radiator was on full heat so had to open windows so a waste, room outside laundry so

there is a bar and restaurant there too

bar was a bonus and the food was superb

there did not appear to be a choice to order room service

advance of our stay but our allocated room was in the roof overlooking the extractor fans for the kitchen

parking and a lovely large lakeside garden

the breakfast was very nice, although we did not eat in the restaurant during the evening

plenty of on-site parking and the provision of two ev chargers a real bonus for us

with bath robes, tea and coffee maker and room service available friendly and helpful staff free parking wifi

furnished residents bar is horrible drains in our room smelt terrible view from our suite was the laundry bins

didn t have a kids menu.

how clean and professional spa was also amazing

great for golf

enough pool tables at the drift bar only one out side you could easily fit one or two on the left hand side

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

in the photos, the fact that we didn t had a fridge in the room was not convenient, there were wifi issues

for a kids it's a very unfriendly breakfast

the breakfast was the best yet- fresh and delicious ingredients that were cooked and seasoned so well

rooms do not have a bar fridge to store cold drinks, and no room service available

poor wifi signal and the large group staying in the hotel bar making noise until the wee hours!

building works going on so only room service available & no bar

all of it, from the receptionist to the bar staff everyone was polite and attentive

room service was ordered for two drinks on arrival and it did take around 30 minutes for them to

noisy golf party but it was saturday evening so really to be expected if i m honest

loved the room, decor, level of service and the gym and classes, attention has been paid to every detail and it

loved using the gym then into the sauna and pool

comfortable and spacious rooms; great restaurant, good gym facilities; lovely staff

the breakfast was delicious and the spa facilities excellent.

needs a complimentary bus service into st albans as parking there is bad

also we were right above the kitchen and laundry so a little noisy first

we selected our meal from the bar menu, which had a great choice to choose from

room service excellent and reasonable.

room service - delicious penne carbonara

location, great staff, fairly decent food, bar has a good selection, nice area to walk or do a nice picnic on

there was a halloween party going on in the bar area which we went to and had a great night

spa and gym facilities where spot on

and could not do enough to organise or arrange our stay to make it stress free facilities are the pool and

good tv with free wifi and shower and bath

made full use of the pool and spa

the staff are extremely friendly, the hotel restaurant and bar areas are lovely and the rooms are

no laundry room.

free wifi

room was spotless and very comfy, bar /seating area was nice cant expect much more i enjoyed my stay and felt

staff was very friendly, and hotel was clean and hygiene, and breakfast was good.

breakfast arrangements best i've seen bar non