there is plenty of free parking here - we have never had a problem finding a place

warm welcome and very helpful team, especially the lady on duty for bar and then back for breakfast, very

kim and nicole on reception, eloise on bar and restaurant in the evening and esmae at breakfast

we had a bar meal on the first night and waited an hour after ordering

were part of a large wedding party staying there and we all hoped to meet in the bar after the wedding

this hotel has great facilities, including a gym, laundry room, and ice machine

i get to travel allot first real time i've seen a laundry room available , microwave room with cutlery was also

in the same floor they had a laundry room which we could use, includes a dryer which is a big bonus for a

the laundry room and microwave room.

measures very good staff very helpful room a good size and good work facility microwave room and laundry room

no washing machine or laundry

bags of laundry piled on the landing/ fire escape

excellent breakfast bag for the kids

for future you can put a mobile shower because is fix and need for wash kids

patchy wifi.

didn't like the breakfast in my room, i didn't understand why you only serve breakfast in the bedrooms

disabled parking

the staff were friendly, rooms were clean and breakfast was delicious.

bar was lovely and food was very tasty

ac was working, parking was available

there is no laundry service so this is a short stay hotel

the lack of gym, and laundry services but guess can t have it all.

size, layout and curious controls room overlooking rooftop and accompanying noise of air cons/kitchen

wifi is good, and although no password the questions asked for access include mandatory date of

room service would be handy

lot of immigrants living there!!! plenty of kids!

large tv and excellent wifi

reception staff were friendly and sorted an early check in for us

parking cam be tight when hotel is full..

i ate all my meals in my room so ordered room service, there is a 5 tray charge however the food was delicious

woke up kept awake by the laundry collection service from 9

more coffee in rooms and a laundry service

they have plenty if seating areas and a lovely area for outside with plenty of parking spaces if your driving

girls run reception bar hotel awesome very good. had bad back kind beyond words.

wifi was very slow

a meal on room service and only half the meal arrived, the veg and potatoes were missing, i had to wait

lovely little extra added touches, the restaurant & bar area were very welcome & breakfast was excellent

room - service - staff - bar and restaurant all first class

free wifi and charging ports breakfast was great

friendliness of the lady on the desk and the bar staff very polite and very helpful would certainly visit shortly

there is a limited bar in reception which we did not use

free parking and breakfast was good

breakfast because of covid-19 was a packed lunch sandwich pancakes breakfast bar and water

parking not sufficient

we looked for somewhere to eat out and found a lovely bar that served home made indian food, which was delicious

the cleanliness was outstanding and the equipment in the gym was excellent

good breakfast

clean and good breakfast

polite and friendly staff, clean and well appointed room, lots of selection at breakfast.

kids friendly

it was very welcoming by reception staff at all times, the staff in the restaurant and bar were so lovely and

was very good for kids.

the hotel room was clean, the staff was very helpful, we ordered room service and food was served promptly,

it is very close to luton airport and there was a mini gym. perfect!

room service was good, lovely hot shower, good aircon , pleasant staff

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

were they not fresh, or was that the smell of the laundry soap

close to the airport, within walking distance, excellent facilties and breakfast was good.

bed felt lumpy so didn t sleep to well, we were also bitten, i guess this was because it s pet friendly wasn

special thanks to alex at a bar ans receptionist

bar open till late + great verity for drinks and snacks

the sofa mattress could have been better but was fine for kids because they don't weight much

spacious room, good wifi, silence

steps away from luton airport,even the kids walked, great staff( ashley was lovely checking us in after a long

great location, wifi and breakfast included in the price

someonelses cleaned laundry still hanging on wardrobe

someones leftover(clean)laundry hanging wardrobe door not

wifi was really good with good speed internet access

the fact that there is a gym (the reason i've booked the place) very clean and good wifi

full of auf weidersehn pet contractors

could not get a parking space on arrival

great choice of breakfast

wifi didn t reach to our room out of main building

the hotel needs some attention and renovation. not ideally for kids and family.

asking on line if i wanted early check in, giving me option of 11am and then saying it was not possible as this

lack of choice of eggs at breakfast no laundry facility for long term

in one of the rooms (room 28) the view is immediately and closely facing outside the hotels dirty laundry which

could not open curtains in the morning as laundry cages were being moved around immediately outside our window

in a couple of times the view out right outside of the room's window was one of the hotel's dirty laundry waiting

a high floor but was put on the ground floor with a view of the laundry carts and nothing else

not collected for laundry but put back wet for reuse

my laundry was not returned back to me on time.

wifi very slow.

the kids enjoyed the swimming pool

location, excellent food, wifi available, clean rooms, with a large hall for dinner and evening with colleagues

over all it was absolutely so wonderful. bar staff were also lovely and so friendly

btw, the wifi is terrible

ordered room service, arrived quickly

clean and great parking. lovely quiet location.

quiet location plenty of parking

with family and it was horrible experience- our laundry went missing, short of staff and unfriendly

tv conection no kids area

great parking, lovely room and welcoming restaurant

room service dinner was fine

girls on the bar were really nice and actually looked like they enjoyed being at work

our toilet didn t flush well and took a couple of flushes to get it going and no laundry service

on the website ironing and laundry was an extra payment and then i found an ironing board in the room and iron

free gym entry next door

friendly atmosphere great facilities loved the pool

the room was spotless, the bed was excellent, wifi worked and the staff i spoke to were lovely.

room #10 is by maids workstation- laundry. very noisy! pillows were hard.

parking is easy and plentiful

staff were lovely, helpful and friendly, the food was outstanding, both at the restaurant and the room service

dining room, bar etc

fault was , when taking your order for breakfast they could mention the toast facility before your breakfast

friendly (and very helpful when i had an emergency of the female type), good value for money, room service and

friendly staff. good food. comfy beds..room service.

very friendly staff and always very fussy with our pet dog

room service staff although they were repeatedly informed and reminded of changing towels and

attentive but discreet room service including disposing of your recycling

comfortable room; restaurant; lounge area; laundry facilities; easy parking

the room stayed was above the laundry room, noise from the washing machine late night, couldn t sleep so well

did not like being so close to the laundry room. the tv was not working properly

every member of staff i spoke to was so lovely, and i got an great surprise they had laundry facilities on site

machine or laundry soap available for purchase from front desk

i don't like to complain, but kept waking up with noise off laundry room below hopefully next time i will be

the laundry service was not explained but on my last night i just found a laundry bad now hanged

laundry facilities )

amazing stay, lovely breakfast. really nice people.

along with room service been great aswell

the swimming pool and leisure facilities were unavailable

i also asked for early check in but staff did not mention a

i will be returning again and cannot wait for the pool and spa to be reopened

nice terrace bar to enjoy a drink in the sun

spa and pool looked nice - need to make time to use next time

the breakfast was good. ghe room was clean & cosy

the breakfast is amazing and the staff are very friendly

didn't like that the wifi code wa sent to my phone so i didn't see it until check out

breakfast okadequate facilities

breakfast cooked to order with alternatives for gluten intolerant people and other allergies very

in the outside room number 24 so disturbed on four occasions by staff going to laundry room not the best as was

to step in the shower, radiator was on full heat so had to open windows so a waste, room outside laundry so

requesting early check in which was agreed

the parking was limited

bar was a bonus and the food was superb

a fire broke out in the hotel laundry which meant we had to exit via the fire escape

from the laundry room and extractor fans outside hotel

i was kept awake as the room was located next to a laundry room - there was a noise all night which was extremely

needed to do laundry

i think it was the laundry been picked up

meal of chicken masala (room service) was nice but lacking in chicken

is a lovely converted manor house with lovely bar and lounge area

the hotel itself is set in a beautiful location with large gardens and ample parking space, the rooms we stayed

free, easy parking

wifi was a bit hot and miss in the room and some furniture could do with a tiny bit of tlc but

bedroom had a pile of dirty laundry behind the door which had not been removed

super clean, comfy beds, a nice touch having water, tea, coffee etc in the rooms the 24 hours room service was

hotel was excellent, food, parking and room very good. would recommend.

beautiful hotel, friendly staff, fantastic room and bathroom, comfy bed, free parking and a small gym, what

thats fair enough but the charge for room service was 4

paying extra if needed i was told you can't because it's not on the same menu the food is in the kitchen to use

the bar food and restaurant was great

free wifi was slow.

kitchen did not cater for crowd very well ran out of breads and hot food buffet was potluck with

or offering golf cart service

this visit we were put right next to the laundry room so early in the morning we were woken to thre sound of a

i informed the hotel before arrival we were bringing our dog and a pet friendly room was allocated

if i'm driving down (from chester) it's good to get parking

friendly staff, clean well equipped room including iron and ironing board,free parking

did not seem to work all evening my iphone, ipad and laptop- not apple) all day that there was a wifi connection

also we were right above the kitchen and laundry so a little noisy first

location quite and staff wonderful plenty of parking

wifi signal was quite weak in our room, which made streaming netflix unfeasible, but it was

we selected our meal from the bar menu, which had a great choice to choose from

good bar food and a well-stocked bar

get me wrong but i think the linen is beginning to smell of laundry wear and tear

view and breakfast amazing

the gym is excellent, self powered treadmill is a sign of quality

mall willen lake , campbell park , which means all facilities, swimming, skiing, gym fitness spa, kids entertaining

the room was quiet and comfortable, room service was great, so was the food

my room next to the laundry shoot carried the sound to my room

no guest laundry

room spacious with extras, iron, hairdryer and option for laundry to be done made the stay very

of clean towells / laundry / cleaning is a pain but tough times for everyone so understand why there is none

was lovely, staff were very accommodating and the breakfast was the best hotel breakfast i have had

the wifi isn't good

amazing activities for kids, they loved it

pancakes at breakfast went down a treat with the kids

in the bar and restaurant staff were very friendly and welcoming and the food was excellent will be coming

room service and house keeping really cater for your needs

reasonable price lovely room and a very lovely breakfast i couldn't find any faults very clean free parking

the wifi was very poor and unreliable

was that i tried to order room service the first night but was unable to do so

friendly and accommodating staff, breakfast excellent as always

price lovely room and a very lovely breakfast i couldn't find any faults very clean free parking which is a

the room was satisfactory, and one plus point is that laundry facilities are provided

the complimentary kids icecreams for a slight wait at the reception desk went down well

the staff, the pool, the room

excellent breakfast, well equipped gym and nice pool.

overall very nice and modern , the staff member at the pool really kind and accommodating

- wifi could be a bit more straight forward, but nothing really i can point out from my stay;

bar downstairs is superb and the staff were so helpful

we got a really early check in with no fuss, and a free cocktail ud83dude0a

good facilities, very clean, friendly staff, good breakfast

friendly staff. bar and breakfast very good. pet friendly. secure car park

nice bar and lounge area, used the gym which was decent

bed, excellent breakfast and drinks in the bar - really pleased to have real sour dough bread at

perfect for kids not adult

shame it didn't doesn't have a gym

else to do apart from sit in the room or drink and eat, it could do with a pool, hot tub or gym

the kettle was tiny and difficult to fill, the breakfast was late to open, the coffee machine was broken and

the breakfast was excellent and so were the staff serving,really helpful and accommodating

aside from that, staff lovely and breakfast nice

at the hub, with some options of restaurants within walking distance, helpful staff at the breakfast

breakfast was good and plentiful