aside from that, staff lovely and breakfast nice

the kettle was tiny and difficult to fill, the breakfast was late to open, the coffee machine was broken and

the breakfast was excellent and so were the staff serving,really helpful and accommodating

at the hub, with some options of restaurants within walking distance, helpful staff at the breakfast

breakfast was good and plentiful

else to do apart from sit in the room or drink and eat, it could do with a pool, hot tub or gym

payed for later checkout but a manger came knocking on the door at 11:45 despite us paying for late checkout

nothing really wish they had a pool or a kids play area for a 10/10 experience

especially lucy who spoke to the kids and laughed and joked with them

things in room the extra bits in fridge and coffee machine also got a late check out of 2pm as booked executive

the staff were super attentive and friendly, even got me some breakfast after it had finished

a small quibble is when, in the evening, i am sitting quetly having a beer in the bar area the bar person slings

wifi wasn't working for us and i missed a work deadline for that

on a arrival and free always a plus friendly staff love the fact they had board games games in bar area very

there was a good choice at breakfast and the kids loved it

the room was satisfactory, and one plus point is that laundry facilities are provided

treat kids really well (i travelled just with my 7 year

gave info on service they had in the health spa on arri al so we dont miss out

check in early, swimming pool was always warm which was so nice after coming from snowzone with kids

special mention to blase in the bar area (hope thats the right spelling), lovely man, kind, helpful and just

get me wrong but i think the linen is beginning to smell of laundry wear and tear

restaurant and bar was lovely and breakfast was good, lots of choices

mall willen lake , campbell park , which means all facilities, swimming, skiing, gym fitness spa, kids entertaining

option for screen-mirroring smart phones but unable to as the tvs aren t connected to the guest wifi -view

wifi didn t work room very noisy water not refilled service at the bar was shocking and very rude

the pool was the best part, clean, quiet and great for the kids

hotel for families and dogs, lovely standard for price with room service, swimming pool and nice bar at reasonable

good wifi connection

was brilliant, the pool, the room, staff, cleaners, parking

other hotels and iliked modern muxed taps and i was able to control the air condition system fast wifi quiet at

i found some left over laundry inside one of the chest drawers and the hotel compensated me with next morning

on new client and room make up days, all laundry is bundled up outside each room for a good few hours

very clean on arrival, hairs in shower on checkout difficult walking through hallway as lots of laundry and

was very helpful and kind we had clean laundry left for us rooms were lovely and clean beds were comfortable

comfy bed, good gym

is a lovely converted manor house with lovely bar and lounge area

beautiful property, good parking - lots of spaces, tarmac surfaces so suitable for motorbike parking

check-in and check out staff lack of facilities for kids didn t seem child friendly at all small rooms not

we really liked the grounds, quiet location, and free parking

stayed for 1 night for a party. bed really comfortable, bar area cosy, breakfast choice great.

since you have laundry coming in/out in bulk many times a

too noisey room was next to the laundry room and buzzing all night could not sleep

from the laundry room and extractor fans outside hotel

i think it was the laundry been picked up

i was kept awake as the room was located next to a laundry room - there was a noise all night which was extremely

comfy beds, fantastic food, fantastic room service. staff very friendly

everything was satisfactory, except i had to call room service three times to get a toothbrush.

staff service as exceptional, both at check-in and within the rest of facilities used, bar and at breakfast

good to have a gym, a restaurant and a bar in house

we did not have breakfast. the location was great fro our golf trip to woburn

comfortable room; restaurant; lounge area; laundry facilities; easy parking

bit noisy outside my room due to the proximity to the laundry

the room had everything we needed, plus a fan in the cupboard and there was a laundry room with an iron and

machine or laundry soap available for purchase from front desk

and as i walked through the lapwing wing of the building in the morning, the smell of fresh laundry was lovely

with family and it was horrible experience- our laundry went missing, short of staff and unfriendly

room was large and airy easy of the wifi and the fact it was right has i am disabled and easy to get to

there was also plenty of parking and was easy to get to

clean , excellent staff, parking

no bath. old mattress . no method of ordering room service from room

we had a lovely time with a bottle of wine and someone else to deal with the laundry

next to the laundry room which kept me up all night and the lack of power points/connectivity and especially

bar and restaurant are good, even an on site gym

large garden, very quiet and opened 24 hours, pet friendly

room service did not come

bedroom had a pile of dirty laundry behind the door which had not been removed

room service and surliness of staff

had a friend who is vegan with us, the breakfast options were very limited for them, did not go hungry but

ease of parking

breakfast and hardly any gym facilities and road closure makes finding the place very difficult and added an

room service staff although they were repeatedly informed and reminded of changing towels and

not enough towels. and you had to pay for any room service.

i left milk in the sink in water to keep it cool until i returned from work only to find that room service had

friendly (and very helpful when i had an emergency of the female type), good value for money, room service and

very friendly staff and always very fussy with our pet dog

particular thanks to lynne for the residents bar service

wifi seemed to run into security issues on my laptop

wifi is a bit slow

friendly and accommodating staff, breakfast excellent as always

exceptionally pleasant location and parking great ambience and food really good bed was not a horrible memory

location is very good, easy to find and convenient to buy foods and laundry nearby

bedroom cleaning was incomplete with used laundry, crockery, rubbish blocking the doorway

room service.

penny at reception and james at the bar were just brilliant. so friendly!

wifi poor and aspects of room needed updating

crashing loud noises at 03:00, like large bags of laundry crashing down a shute

good gym and open long hours. good value, nice room.

kids splash time in the afternoon meant the mainly adult clientele could not really use the spa at

huge variety for breakfast good wifi nice garden, peaceful surroundings

also sent room service desert with birthday wishes

not collected for laundry but put back wet for reuse

my laundry was not returned back to me on time.

good bar with reasonably priced food available from noon

free parking and nice breakfast

plenty of parking

the lack of gym, and laundry services but guess can t have it all.

there is no laundry service so this is a short stay hotel

wasn't informed about the kitchen and bar under renovation so was a little disappointed but it was a nice

location fantastic for playing golf

good parking and their own wifi (none of that icloud data mining)

room 202 was next to the laundry so it was a bit noisy during the day.

10 on sunday morning everything else was available, also the 24 hour room service we rang after 12 and was told

good location in the centre of town. comfy room. good wifi. quiet at night.

very good parking facilities too

two pubs full of teenagers and kids

about laundry rooms & dryers on most of the night

not the hotels fault but a johnsons laundry service truck driver ignored the give way to oncoming traffic sign

the gym and the pool were excellent

gym and pool were really good

the spa and swimming pool was delightful

no washing machine or laundry

bags of laundry piled on the landing/ fire escape

breakfast was cereal, toast and coffee back in the room which was great with young kids

s very convenient & pet friendly suggestion: this place would be even better if each room had their

decent breakfast for the price. pet friendly

guest laundry facilities

roof top bar closed but area open for viewing

breakfast in the morning was also really nice

the experience of being on the track and getting to see the races going on whilst eating breakfast at the box

the location and superb atmosphere in bar / lounge area.

also when you didn t trouble them to clean your room they put clean towels by the door the laundry service

good clean room, with friendly staff. bar and restaurant facilities. really good for the price

and they had blue marks on them, staff were not welcoming and came across quite rude, phoned for room service

during my recent stay i enjoyed chatting to the reception/ bar staff, who were very chatty

good parking, prompt room service when required.

the service area which resulted in almost constant noise from staff access to this area for bins, laundry 'pods

no laundry service saturday and sunday

ev chargers were unreliable

very clean, friendly staff, lovely breakfast, no issues at

we enjoy the wifi too, so also the

staff was really friendly, the manager even gave our kids some toys

accommodating:staying for a wedding nearby and requested early check in so could get ready

went above and beyond to make our stay fantastic the kids were over the moon they could feed the ducks

room perfect for a family, setup for kids downstairs

room was great, kids loved the pool, food was excellent - can't fault anything

in a couple of times the view out right outside of the room's window was one of the hotel's dirty laundry waiting

lack of choice of eggs at breakfast no laundry facility for long term

in one of the rooms (room 28) the view is immediately and closely facing outside the hotels dirty laundry which

could not open curtains in the morning as laundry cages were being moved around immediately outside our window

a high floor but was put on the ground floor with a view of the laundry carts and nothing else

location, staff, rooms, free gym, just great value

very good, spacious, secure parking and nearby golf club and clubhouse for variety

wish there was a spa as i did book thinking there was, gym i didn't get time to do or see but wish i did

hotel, has everything a business traveler needs; gymnasium / health club, bar, restaurant, location and quiet

comfortable stay. great location for my business trip. good breakfast. plenty of parking.

i also found my dirty laundry that i had placed to one side had been rummaged through

room service chap 16th night smashing young man

the hotel was very clean the staff were very friendly and helpful. the breakfast was awesome

as a coliac they were really helpful with arranging me a gluten free breakfast, with was amazing

not good wifi connection, drop all the

in the outside room number 24 so disturbed on four occasions by staff going to laundry room not the best as was

to step in the shower, radiator was on full heat so had to open windows so a waste, room outside laundry so

there did not appear to be a choice to order room service

very modern clean great value for money , nice bar ! will definitely stay again!

great to have free wifi

laundry facilities )

the laundry service was not explained but on my last night i just found a laundry bad now hanged

i don't like to complain, but kept waking up with noise off laundry room below hopefully next time i will be

room service meal (fish and chips)

we tried to order room service but the number provided in the booklet was incorrect

wifi was also good

limited room service

family friendly despite website lying about no kids, lift is tiny and actually can't get in the front door with

breakfast good and late check out helpful

room service sandwich was first not what we ordered then when what we ordered came up it was

also we were right above the kitchen and laundry so a little noisy first

the bar and restaurant stuff were very kind and helpful too

only thing we could say in regards is maybe the wifi isn't that strong in the bedrooms but it's not a problem

we had dinner in the bar which was delicious and good value

location quite and staff wonderful plenty of parking

my bath towels smelled of food. maybe the laundry area is near the kitchen?

laundry service truck parked behind us when we wanted to leave in the morning - bad planning as

excellent t tgat the bar was opened up fir us thank you

i used the bar and the gym and both were well equipped and a good

great night's sleep very quiet and room service is ideal, plus good shower

prior to travel to enquire about early check in and was advised that it was 20 extra if we checked in before

early check in and late check out is so expensive,,and waiting area there is no toilet,,it s so

wifi was always poor connection the to was not working it only worked after 8pm

i really enjoyed the room service

kids nearby shouting and screaming even though i asked for a room

room was clean and spacious and had all the facilities that anyone would need breakfast and dinner were excellent

the lion breakfast was spot on, would recommend the lion without a doubt

room overlooked the outside bar which was noisy on saturday night

i was travelling for work and the off road parking was a bonus as it is a very large car park around the back

spacious parking at the back well lit

plenty of parking, good outdoor garden for drinks in the evening, and great restaurant

the fact that it was pet friendly

the wifi didn t work well in the room however this didn t impact our stay.

was a bit too hot maybe as it was over the kitchen but a fan was in the room which helped

to find - plenty of parking beautifully decorated room, upgraded and modern bathroom, white company toiletaries

small but good gym also

issue was parking as not enough spaces, understandable at the new one was under maintenance, however having a

drank in the bar brilliant

lot of immigrants living there!!! plenty of kids!

restaurant was very good, room service was very prompt, good quality and the staff were all very

the tvvv be remote was faulty and i found some other persons dirty laundry behind the tv

a beautiful place to stay rooms lovely with loads of space bar and outside area looks amazing at night all lit

it has beautiful grounds and a nice breakfast room and bar

all good. plenty of parking.

so no room service

room service came and removed a spider with no quibbles

room was very comfortable, resturant & bar were great - good menu choice for dinner and pleasent staff

quiet location stayed for wedding and very accommodating ordered room service and very quick and

location and grounds/refurbed style. good parking, easy access for disabled traveller.

the wifi was very poor, the fan in the bathroom didnt work adding to the humidity