wifi was a little bit annoying to get connected but it didn't matter because i wasn't there for the

location,breakfast and the staff

it was a good location and it had ample parking and the staff were very pleasant

great welcome good food good staff and location parking good .

cool quirky building, room clean and modern, breakfast was excellent

room #10 is by maids workstation- laundry. very noisy! pillows were hard.

they are dog friendly and we were able to enjoy breackfast in the bar and dining in the beautiful garden area

of parking, easy to access, rooms with character and space in a building with character and charm,

helpful and friendly, the food was outstanding, both at the restaurant and the room service bar menu

fault was , when taking your order for breakfast they could mention the toast facility before your breakfast

our toilet didn t flush well and took a couple of flushes to get it going and no laundry service

on the website ironing and laundry was an extra payment and then i found an ironing board in the room and iron

staff very helpful, very good dinner and breakfast

it s near to family i visit, close to a1, easy to find, very good onsite parking, bar and restaurant when

that breakfast wasn t included in the price.

this visit we were put right next to the laundry room so early in the morning we were woken to thre sound of a

wifi was poor quality even for a teams meeting

plenty of parking

wifi didn t work, room was not made after the first night including tea/biscuits being

lovely room. i had the best 'room service' evening meal!

lovely and clean and room service very good

pancakes at breakfast went down a treat with the kids

before knew what to expect, a short walk to lots of restaurants, hollywood bowl, cinema and fun golf

amazing activities for kids, they loved it

gym was not so good

my room next to the laundry shoot carried the sound to my room

room spacious with extras, iron, hairdryer and option for laundry to be done made the stay very

no guest laundry

of clean towells / laundry / cleaning is a pain but tough times for everyone so understand why there is none

having the restaurant and bar downstairs was ideal as i didn t want to walk into town

i get to travel allot first real time i've seen a laundry room available , microwave room with cutlery was also

additional fridge in room. additional microwave room & laundry room.

the laundry room and microwave room.

staff were great and really helpful, i particularly liked the laundry machines on our floor and the kitchen with

this hotel has great facilities, including a gym, laundry room, and ice machine

the linen was lovely and clean the hotel was quiet the facilities on site were great, park for kids(when its

play park for the kids

ample car parking and fantastic value for money makes this the no

stayed with the grand kids who loved the adjacent play area

ample parking on site and plenty of food choices next door at the service area

laundry in corridor biscuits well out of date overall musty smell need major upgrade way over

no laundry service

a meal from the room service menu

ample parking with clearly marked spaces

breakfast restaurant was running a limited menu rooms are dated and walls paper thin wifi so slow it wasn't

breakfast ok

they made us fresh breakfast every morning

breakfast cooked to order with alternatives for gluten intolerant people and other allergies very

breakfast okadequate facilities

the breakfast was good. ghe room was clean & cosy

location, we had a good view of the aeroplanes which our kids loved but at the same time it was somehow very

hotel is located walking distance from the airport, nice and clean; they start serving breakfast at 3 am which

always kids menus never cater for celiacs, and even the chickpea lentil dhal has wheat in the sauce which

round good hotel and perfect location for us, kids were very excited and it just made our holiday extra special

the hotel is kids friendly and with free wi-fi in all rooms

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

were they not fresh, or was that the smell of the laundry soap

room service was great

if you need snacks or drinks there is bar downstairs and also a whsmith and m&s as you enter airport

location. walk to luton airport from the hotel. simple accomodation. friendly staff. good wifi.

asked on checkin if there was room service, told yes, called from my room for it and told i didn t have a card

superb customer service. no problems with early check in and late check out.

didn't use any of the facilities, bar or

them on the beds in between the pillows like i do at home it was very much appreciated by the kids the staff

friendly staff clean breakfast was amazing for £5 cooked breakfast self

someones leftover(clean)laundry hanging wardrobe door not

someonelses cleaned laundry still hanging on wardrobe

room was clean and suitable for 2 adults and 2 kids

going to the bar to collect room service!

good design, great breakfast, great gym

good wifi

i really enjoyed my stay with friend and her kids

nice aircon gym. comfy beds. good bathroom. aircon.

reception, bar and restaurant and housekeeping staff were all friendly, professional and efficient

breakfast lovely, easy check in , lovely staff, comfy beds, amazing shower and food on site

the bar and restaurant were great and reasonably priced

excellent room service and good facilities. close to town.

friendliness of the lady on the desk and the bar staff very polite and very helpful would certainly visit shortly

fast efficient room service - again with a smile

lovely little extra added touches, the restaurant & bar area were very welcome & breakfast was excellent

local to luton and great wifi

price with breakfast included good wifi connection

wifi worked well

there is a limited bar in reception which we did not use

the bar was a shelf behind reception

breakfast finished at 9am

there was a guy creeping about around the cars in the dark when i was parking

shower was a little slow but perfectly adequate. wifi was slow in the morning.??

the bed was comfy. it was very clean. free parking and good wifi.

advertised restaurant and bar not open on sundays

warm welcome and very helpful team, especially the lady on duty for bar and then back for breakfast, very

great wifi

no disability parking , car park at rear of hotel

good parking

safe, secure parking and beautiful gardens

lovely lake, lovely club house/bar, lovely breakfast dining rooms, fantastic choice for breakfast, fantastic

beautiful room in a beautiful setting, lovely staff and fantastic golf course

location on a golf estate

lodge not very well signposted , no info in room about breakfast time , golf course info etc , no spoons for

on new year's eve - sadly the bar closed at 17

woke up kept awake by the laundry collection service from 9

more coffee in rooms and a laundry service

was quite large free wifi worked well good food in the restaurant next door friendly staff

cozy, late check-in, clean, friendly staff, well priced and well located to airport parking.

girls run reception bar hotel awesome very good. had bad back kind beyond words.

put choclate bars (presents for kids) in fridge

lot of immigrants living there!!! plenty of kids!

put choclate bars (presents for kids) in fridge

breakfast was really good, gym was good, everything spotless and lovely staff.

reception staff were friendly and sorted an early check in for us

wifi (although this was slow when hotel was busy)

the location was great for golf at brocket hall gc. the staff were great

whole visit from checking in, parking availability, dinner and breakfast were excellent as were all of the staff

rooms great for working in and wifi good

parking is not secured

to control heat noise from the kitchen right into early hours room must have been next to laundry all we heard

disconcerted to find them already hung on the towel rail as they did not look so fresh from the laundry

and other things missing from the apparently self contained kitchen

loved the private terrace gorgeous room wicked breakfast

50 charge was added to my card in case we used the room service facilities l

perfectly furnished spacious clean and modern the hotel has everything restaurant bar lovely landscapes gardens

clean room good wifi connection good conference room for the companies meeting the next day

lot s off parking. very clean and staff was pleasnant.

the wifi was patchy and dissapointing.

gym good too although paper towels would have been welcome

lack of proper room service and proper laundry service

hotel was good with excellent breakfast and wifi

plenty of parking

set up, rude staff including manager, did not clean our rooms the whole time we were there no wifi in our 2nd

parking is free which is great and it s easily located

access to the rooms is via a rear exit with bags of dirty laundry stacked outside and black bin liners of

very good daily room service

the bar service and restaurant were very nice with excellent service

everything! bar staff very helpfull and cateringone

easy parking

expect to pay extra for wifi in room at 5 star hotels, or any hotels, these days

pool and spa - great for kids when you go within the family swim time

is amazing vintage style rooms is big and comfy there is amazing spa honestly i like everything at this hotel

gym and pool were lovely

kids access to jacuzzi would have been nice (over 16s only)

issue was that our room was on the top floor and you could hear a constant hum coming from the kitchens below

quiet location and massive grounds well tended very good kitchen - dinner was exceptional

the garden is stunning and the breakfast is world class

weren t able to eat in restaurant due to a charity function, so could only order room service, the charity

location clean & comfortable gardens parking

in a couple of times the view out right outside of the room's window was one of the hotel's dirty laundry waiting

lack of choice of eggs at breakfast no laundry facility for long term

in one of the rooms (room 28) the view is immediately and closely facing outside the hotels dirty laundry which

could not open curtains in the morning as laundry cages were being moved around immediately outside our window

a high floor but was put on the ground floor with a view of the laundry carts and nothing else

outside bar was great

wifi gave me a serious virus which took 3 hours to clean from my computer

wifi coverage in the room 34 was poor and kept dropping out of service completely which for

disabled parking was close by

great location right next to the river very easy access lots of free parking

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

the bar area was lovely and served a good selection of drinks and snacks

evening menu and only one 18 choice breakfast - i don t eat much so would have like options

like in a lot of older buildings the wifi can be a tad slow in the room but it was ok.

komfortable, friendly staff and a fantatic breakfast

daughter wanted to try room service but there wasn't any options in the room menu wise for this an i couldn't

room service good too

the gym was well equipped, and the pool area was fantastic, including a sauna and steam room

chap was great with the kids

we had to eat in a conference room from the room service menu which wasn't ideal

the cocktails in the bar were really terrific and i'm quite fussy when it comes to a whiskey sour

lovely breakfast with good selection, as was meal in the brasserie restaurant

the bar staff were also very welcoming and served a special birthday cocktail

we used the cocktail bar which was superb

really good gym

laundry facilities )

the laundry service was not explained but on my last night i just found a laundry bad now hanged

i don't like to complain, but kept waking up with noise off laundry room below hopefully next time i will be

having breakfast

breakfast room service and the room was either too hot or too cold but they are very first world problems

i also asked for early check in but staff did not mention a

spa the food atmosphere great few days.

family friendly despite website lying about no kids, lift is tiny and actually can't get in the front door with

the spa was closed for some reason

couldn t get through to room service

to step in the shower, radiator was on full heat so had to open windows so a waste, room outside laundry so

in the outside room number 24 so disturbed on four occasions by staff going to laundry room not the best as was

was an excellent host at meet and greet arranged an early check in as we had to catch a train to london so

there's a room service every morning, at least was for the whole of my stay

presentable property , ample convenient parking

no laundry room.

has an ev charging point in the car park which is very helpful

arrived for breakfast at 8

had to ask about wifi

breakfast was lovely. my bed was really comfortable and the shower was lovely.

there was a halloween party going on in the bar area which we went to and had a great night

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

doesnt do laundry

the canal next to the hotel was a lovely for a little early evening walk, the kids could burn off some energy

rooms, soundproof, clean, good nights sleep with kids too, breakfast good, staff very welcoming

good wifi, painless parking, nice canalside

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

wifi is perfect and the room had everything we needed

bed was very comfortable and the breakfast was amazing

very good continental breakfast included with a paid option of a cooked breakfast

nice location and setting, hotel accommodating early check in, friendly staff

my laundry was not returned back to me on time.

not collected for laundry but put back wet for reuse

location, excellent food, wifi available, clean rooms, with a large hall for dinner and evening with colleagues

wifi was a bit rubbish!

kids bed had broken slats

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

was foreign kids people screaming and shouting on my floor and running up and down banging doors at night , i

3)parking was available

we played 9 holes of golf on a well manicured golf course