the parking was easy

didn t use any amenities like the pool or gym

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

had breakfast at restaurant on last day, food was good not great

pool was dirty and the hotel was ran down to top it off i was discriminated against for being a

could use more parking spaces

the staff, the gym and the ac did not work after numerous request for engineers to fix it!!

she addressed us passively-aggressively and accused one of my kids of stealing candy

the gym venter could be better with more equipments . it s poor nowadays.

birthday in pool area with outside quests propping doors open and hair/ weave in the jacuzzi

the indoor pool and gym were also fantastic amenities as was the guest laundry

loved everything from the complimentary breakfast to the pool and jacuzzi

signage entering the hotel parking lot not clear, side by side with a hilton,

room size, pool and breakfast selections

very clean, nice pool, nice staff & supermarket close by

laundry rooms should have quarter machines or machines that accept cards

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

the outside pool was great

the room and the pool location

there were breakfast and dinner menus in the room too that explained the surcharge for room service if i ordered

no slippers and no robes available. juste one bar of soap available for hands and body

not enough towels & body wash & lotion parking was to far to walk to the hotel

the pool was ok ,but ambient when we get out the water was a little cold .

the pool is open until 10pm and it seemed there were always kids in it

great bar & reception staff, beautiful facilities & amenities

like, i also enjoyed the breakfast and the room and amenities

liked the facilities offered, the pool and gym along with the other facilities such as the washing

the breakfast was good and the staff was friendly

breakfast, friendly staff

liked the facilities offered, the pool and gym along with the other facilities such as the washing

moved room and floors but housekeeping never picked up dirty laundry left in the hall

in addition, room service was fantastic

desk was not staffed at 5am and the location of the gym was not marked

great hot tub and pool area

modern, upscale, comfortable. staff friendly. great location. wifi good

really, really, really weird that someone else's laundry ended up in our room

property charged my card before i reached the property, and the room did not have a sink nor laundry services

did not like that there was no on site laundry area

there was no breakfast and laundry room was out order

pool was nice for the kids to splash in

breakfast and laundry

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

complimentary breakfast and full dinner buffets

enter toilet height and parking.

hotel is listed as pet friendly

laundry

i like the laundry room and continental breakfast was great

breakfast was not great

nice place, good location, good customer service, nice hot breakfast, nice rooms, we love to stay here again

they provided free early check in

nice, clean, new hotel with anindoor pool and jacuzzi.

breakfast was great

clean, good breakfast

was clear and timely; breakfast staff was helpful and lovely; rooms were large and

breakfast good. people be bad

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

gym is

kids noses ended up a little stuffy because it was either too hot or too cold

wasn't warm very cold great for kids but scare for adults the food made u wonder why am i not at a rsturant with

bar is great friendly and always professional to include: hotel employees always very accommodating

was great having a mini kitchen. great hotel

breakfast was great, rooms were comfortable and location was conducive for my needs.

if you have a pet,they can stay with you in the room

pet friendly, kitchen and windows open!

love the little kitchen in there

no pool no continental breakfast

didn t have room service for fresh towels

room was very clean, room service staff very nice and friendly

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

there no laundry

the restaurant and the bar! also they don t have a laundry room!

- gym was ok

free breakfast free wifi great rooms what s not to like.

kitchen sometimes no one to serve you

lady who does the laundry for the facility is also very accommodating

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

noisy room i was next to laundry room place needs a total renovation

laundry next to our room

gym needs to be updated with more equipment. equipment is broken.

laundry facilities

laundry facility but the washing machine was messed up and after having maintenance repair it they

better rooms that are similar to suites. could have had room service. bigger pool.

no complimentary water, the room didn't have a book of guide listing features or numbers, the bar area

there was no wifi

just the location and laundry

i loved that there was a gym and swimming pool

kids were very upset

parking

the scale in the gym is outdated

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very

breakfast but not varied; it might be an idea just to add/replace one or two items per day

room was nice, there was a restaurant attached to it which made it convenient for breakfast and other meals

i still prefer a bar of soap for shower and not the lotions

the check in person was very rude and there was no parking and very noisy until 3 am horrible

the lobby was beautiful, the pool as well

had a suite that had a terrace that leads to the pool

in this time of covid having a kitchen was very helpful

pool closes early.

a laundry room and life jackets for all ages since no lifeguard on duty

breakfast was very limited due to covid accommodations, no hot breakfast, just a cold grab and go

wifi did not work at all

indoor pool

thing you didnt have a pool

using the laundry facilities was not easy as it had to be done via an app.

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

laundry room had more than half of the machines needing repair.

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

elevators were broken. laundry room was not usable. wish hotel was more updated.

laundry was out

parking lot was a bit dirty

you did not have enough staff for room service and the poor lady in the kitchen didn t even appear happy

i walked outside and there was a group of young kids smoking and drinking next to my car

the washing machines in the guest laundry could /should have been cleaned

s quiet, there is coffee and water available all day, there is a little snack shop, there is a laundry it

but: pool didn t have towels lobby didn t have a laundry soap for sale

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

the breakfast plentiful and decent. there are laundry facilities on site.

to do laundry however, couldn t because the washing machine had mold all around the rubber

it was found in a laundry chute wrapped in a towel

no hot pool. laundry was out of service. one of the elevators wasn t working

they had a laundry room with coin-operated washer and dryer, i felt that was very

the wake up calls i didn t like only bc had small kids with me woke them up

only negatives is there was no change machine for laundry and the machines took quarters

our kids were so disappointed

clean and updated kitchen with everything you need

spacious kitchen with lotsa amenities

the pool and mini golf was cool too

no laundry service

no microwave and no refrigerator in room. small tv small bathroom. no laundry facilities.

not clean no restaurant no room service no fridge or microwave

whirlpool was out of order, no wifi, phone in room didn't work, the door to bathroom was warped

when you have kids you don t expect to be going through things like this

restaurant and bar closes at sharp 9pm , this time should be extended

wifi didn't work,staff tried to help , but wasn't able to make it work

breakfast was a treat (i may just drop by every day

expected room service to be available. front desk said

the larger tv in the bar area needs updating big time

pool was a little outdated

the gym is severely out dated!! no tv work as well.

area, absolutely wonderful staff (best i've seen in a long time), comfortable large rooms, 24hr room service,

the manger was treble they asked for $50 for early check in

valet parking was excellent and located in front of the hotel, very helpful to grab a few forgotten items

no turkey products on the breakfast menu. i don't eat pork.

a little far away from my grand-kids , but worth the drive t the north shore

an hour in the pool with kids for towels

pool hours are from 9-5 on the weekends, and it have a bar and the restaurant

breakfast buffet was great, the property is a beautiful old mansion.

no laundry service

had a good workout room and guest laundry was cheap

the pool was not clean, exercise room was closed and laundry wasn

big comfortable beds free breakfast laundry facilities

and there were group of kids running up and down the halls with no supervision

laundry machines are out of service

parking

room was a good size enough room for the 5 of us 2 adults and 3 kids

to much young kids being

pool was closed

great room, fun pool, super nice staff and surprisingly good breakfast.

the hotel , pool, lobby , staff , rooms

i liked that hit had a kitchen very convenient & had dishes, cups & utensils.

staff friendly and efficient. full kitchen.

the pool was closed the whole time

need nicer towels or use better smelling laundry detergent

didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

the hotel has laundry facilities, which is very convenient for a long-term stay

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

the kitchen staff goes above and beyond to assist the guests with a beautiful smile

breakfast of just ok, and location was great.

t put out- we saw other guests who knew walk away with them- which started discord with the kids

every day hotel forces to log in into wifi

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

bed $ pillows outstanding breakfast super!

i couldn t get a wifi signal in the hotel

airport shuttle available

the airport shuttle was punctual and convenient

was staying for 8 days but there was no laundry facility on site

no laundry facilities, no price adjustment even though price was lower on line

breakfast was excellent and the pool was great. didn't like the music playing in pool area tho

i like this place anyway, i love to play golf there

at night, the kids were running through the halls and threw a baseball at my door multiple times, waking up my

only the bar food was available at the bar lounge

ad promoted a spa bath and double room

no free parking

the wifi is spotty as the building is very old

location to beach low pet fee

we had a view of the laundry room and rooftop

just wish you had laundry service

open the window for fresh air - no laundry facilities available - cost of bike rental - no umbrella for the

we enjoyed the valet parking it was a bit pricey

the pool on the roof was amazing. live music was great in the lobby at night

the l2 ev charger on the non handicap spot is broken.

little tired. water bottle machine broken in gym.

wish there was free breakfast, cups in gym area, and free parking.

also disappointed the ev chargers were not working

no bar or restaurant, very limited breakfast available.

the hotel bar and food is excellent and there's also a really good sushi restaurant just 600m up the road

breakfast had pretty good items

furnishings a bit stuffy and wifi password was not in the room

breakfast, no coffee machine and mini bar in the room, room service menu

is not the best when you go with a pet

no free parking, no free continental breakfast, no laundry room.

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

no place to do laundry

old gym. old pool. not enough staff, etc etc

in our room, only by the window was the carpeting a little damp

beds were not made up; no fresh towels were provided; no laundry bag in closet

they even had guest laundry facilities which was very helpful for solo travelers like me who pack light

pet friendly meant all pets, not just service animals

called down for room service, fresh hot coffee and they brought coffee maker packets up, and no water

stayed for two nights with group of 3 and a pet

small room no laundry service

room on the floor we were on is right on the parking lot

from the concierge s, the cleaning crew, the restaurant & room-service staff, the coffee bar staff- you all

gym bijou size but had what was needed as a

spa does not have the accommodations for a couple massage room which was the main reason for the

table is too small and wifi is very slow.

bar soaps and mini shampoo bottles were replaced by large dispensers attached to the shower walls

wood floors & nice lobby needs a bar so u can hang out !

i liked the spacious room and large bed. the gym was nice as well.

hotel design and art, the king bed, the cleanliness, the gym, the staff

the extra service with a shuttle was perfect for what i needed

gym needs improvement and they badly need to improve upon breakfast

good value and location. free parking

no wifi and streaming wasn t allowed.

wifi was fast and stable

the complimentary kind bar was stale, creamer for the coffee was bad.

are a lot of activities in this hotel such as a pool, bar, and gym

the dinning room was not available and room service was not an option.

nice rooms, clean, pet friendly. staff was professional and welcoming.

five dollar pet fee for one night

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

would have preferred coffee maker in room. pool was closed on sunday morning

the pool and gym are open to guests

the kitchen said it did not have the order

thinking the restaurants and bars and room service would be open but they where not

also, appreciated the guest laundry facility but not the terms and conditions for accessing 'free' wifi

the laundry facility was clean

breakfast internet free and people very nice sweet shop laundry and restaurant very

friendly staff, convenient parking, fresh breakfast

clean room and bedding good hot and cold breakfast selection

the room was nice, clean and had a small kitchen & living room area, separate from the bedroom, which was great

is great, room is spacey, clean, and has everything we needed, refrigerator and kitchen island

new we ll furnishes and decorated my queen studio was huge great complimentary breakfast would stay here again

and also complimentary breakfast (not coffee, but true breakfast, with waffle machines and stuff)

nice bar in the reception and it should be open will midnight

pool a little small

tiny gym

the gym could be a little better. limited space and equipment.

hotel, pool was super clean and the location is great, hotel is in the middle of

room was great, service fantastic, facilities cleanly and well equipped, great hot tub and warm pool

we had occasion to use the laundry - it was complicated and expensive

laundry cards were not during our stay --> we left the third day

the guest laundry facility was helpful

it was an extra large room with a fully equipped kitchen (one suggestion include a basic toaster) but other

parking was included and protected below ground

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

wifi was non-functional...very slow when it worked, but most of the time it didn't work.

there was some convention which somehow meant we couldn’t swim until 10, it’s nice seeing kids being kids

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

free breakfast.

the workers in the bar area and pool.

they closed all the restaurants and room service for a huge groups of people who took over the hotel they

the omelet was made to perfection, i mostly used the room service, and it was very good.

booked hotel specifically because it had a spa tub - did not work for last 4 days of my trip

room service actually surly and aggressive