only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

great proximity to the places i needed to go. easy safe parking for my vehicle

airport shuttle available

parking was tight

front desk personnel exhibited exceptional customer service skills, cleanliness of the hotel, breakfast was

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

the price for breakfast included, the beautiful and clean room was fair

like the location when you drove out of the parking lot you had to travel to the next town i and try and make

nice hotel, good breakfast. has a peloton bike in the gym!

cookies at check in were a big win with the kids

need nicer towels or use better smelling laundry detergent

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

the hotel has laundry facilities, which is very convenient for a long-term stay

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

laundry machines are out of service

wifi was very slow

wifi kept getting weak and going out

it was very uncomfortable since i was travelling with kids

several choices for continental breakfast, no microwave tho

dryers in the laundry room could only be set for 6 minutes at a time, you have to keep inserting quarters to

free breakfast in the morning, laundry in the hotel and a late checkout at 12pm

laundry facilities and vending

one microwave, located on 1st floor in the laundry room

there s an iron & ironing board in the room & a guest laundry if you require one

the swimming pool is super small compared to the size of the hotel and so is the gym

the menu for room service was limited and expensive.

pool was a little outdated

valet parking was prompt

and people were yelling in the corridors through the night false fire alarm went off at night pet facilities

just wish you had laundry service

we had a view of the laundry room and rooftop

open the window for fresh air - no laundry facilities available - cost of bike rental - no umbrella for the

clean, close to beach, good bar and restaurant, friendly staff, kids friendly

perfect location, easy access to the boardwalk, free parking, clean hotel

parking

location to beach low pet fee

pool, hot tub, spa or fitness center is part of your stay at the long beach hotel

the wifi is spotty as the building is very old

room wasn't ready there was no spa tub no parking lot

no coin laundry..

no laundry facilities

the area being one of the most notorious there is no availability of simple things like in-house laundry, no

no laundry room at hotel! the only thing that was missing!

the business centre was great and the gym on site

nice bed. good wifi

free wifi and comfortable bed-

felt like a jail cell, colour scheme left the room quite dark, location opposite laundry and reception meant

no parking except along the road

only had on street parking, the room was a little tight, but in a pinch i probably would stay there

that said, wifi and air conditioning of the room was good

parking issues all across the board

there were no laundry facilities.

clean room and bathroo, late check out, possibility to adjust the temperature

accommodations were made for early check in. we traveled a red eye flight and were exhausted.

laundry

wifi didn't work and there was no shuttle to the airport.

wifi

wifi in room was bad hallways smell heavily of smokke

i like evrthing but your wifi

only negatives is there was no change machine for laundry and the machines took quarters

clean and updated kitchen with everything you need

the pool and the room so clean

kitchen and everything i needed

our kids were so disappointed

desk didn't have quarters for the laundry room, had to walk to the gaa station

i used fitness center every morning and was able to do my laundry before leaving

they also have self service laundry, that unfortunately has been broken at the moment we needed it, but it was

gym, laundry, staff

hotel had everything you need, comfortable bed, the room was very clean, it has a gym, laundry room, you can

no microwave available or laundry service which is what i looked for when booking

a laundry service would also be a plus for the guests, as well as vending machines for each floor

there was no laundry on site which was very inconvenient

no laundry

00 extra for early check in

practical hotel with laundry room in the basement and kitchenette in each room

the location, late check out, airport shuttle, laundry facilities, & the breakfast!!!

there is a fitness area and even a laundry room which is great

that it had a customer usable laundry on site

great gym clean bed. nice decor.

elevators were broken. laundry room was not usable. wish hotel was more updated.

laundry was out

i like the location and it had parking

was quiet television works well wifi spacious king room comfortable mattress refrigerator and

i walked outside and there was a group of young kids smoking and drinking next to my car

the laundry has to be done at the radison hotel next door

no laundry .

breakfast was very nice & the staff were very accommodating.

reception guys where in abit careless and at arrival when requested for an early check in possibility the reply

restaurant and room service food was poor, the taste was not good and the food was overpriced

just the location and laundry

didn't like that i was asked to pay for parking for the first time ($12)

no room service

we had kids and request small bed i had to call them five times & dirty

great lobby, nice gym and pool.

the laundry

location to airport & shuttle service a plus

gym was good. female steam room broken though.

the shuttle bus worked well which was the prime reason for choosing the hotel

and spacious room; hotel has a small shop in the foyer which is useful for small items; good gym; good wifi

property has a few issuses like there is a guest laundry but it does not function

the washing machines in the guest laundry could /should have been cleaned

the breakfast plentiful and decent. there are laundry facilities on site.

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

but: pool didn t have towels lobby didn t have a laundry soap for sale

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

laundry room had more than half of the machines needing repair.

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

using the laundry facilities was not easy as it had to be done via an app.

we enjoyed the game room( ping pong table and pool table)

room had high ceilings, beautiful kitchen

big rooms. nice, spacious pool.

the lobby was beautiful, the pool as well

the check in person was very rude and there was no parking and very noisy until 3 am horrible

location great. very clean. self-service laundry fabulous.

laundry and distance to jfk

breakfast, guest laundry facility, clean rooms, friendly and courteous staff.

friendly staffs. breakfast is good. laundry available is important

use kitchen

it was found in a laundry chute wrapped in a towel

to do laundry however, couldn t because the washing machine had mold all around the rubber

they had a laundry room with coin-operated washer and dryer, i felt that was very

no hot pool. laundry was out of service. one of the elevators wasn t working

indoor pool, bar, nice lobby area.

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

the free wifi was a fantastic bonus especially in these times when so many establishments try to cash in on

breakfast but not varied; it might be an idea just to add/replace one or two items per day

kids running up and down hallway screaming and slamming doors intill midnight

breakfast was not included so we skipped it. i thought it was included

laundry facilities

laundry facility but the washing machine was messed up and after having maintenance repair it they

the fire pit in the back was nice and the bar but the rooms.

gym was nice. room had adequate space with appropriate amenities.

the pool wasn't open. ? ??

they have a 24hr laundry room

this hotel was beautiful. the kids were very comfortable in the beds.

early check in and very nice check in girl.

even after the fact i got billed additional charges for something called enhanced wifi when booking

poor wifi in the room.

laundry area, needs addition washer & dryer as well as a small folding area

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

the gym was available for free

everything! breakfast is amazing, really clean and the staff is excellent !!

breakfast amazing, staff very friendly, very clean , and family environment

sent in laundry but the office didn't turn it back after two business days

the airport (while most hotel had it) so we had to book our rental car one day earlier; also no room service

free parking, easy in and out, restaurant on site. clean and comfortable rooms.

am grateful that the parking was free

room service was not available

lift and parking area doors had seen better days no laundry facilities

no inhouse laundry facility.

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

the free breakfast, wifi, and parking are definite perks

there isn t a bar restaurant in the hotel like it says. you have to walk to another building

the staff were very friendly and the free breakfast was absolutely amazing.

great location. convenient parking. friendly staff

had a gym and restaurant on premises

tha staff was awesome . breakfast was delicious

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

free wifi. marco polo restaurant was very good. room, beds were comfortable.

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

daily -good complimentary very good breakfast bar staff were pleasant as was the bell boy/man kitchen staff also

ordered room service and took a while to get food

the breakfast and coffee the next morning. the room was comfortable.

00 + tax per pet per night

they charged us $150 of the pet fee, and our dog is 1000 times cleanliness than the hotel

wifi was so bad: 0,5 mb download speed

early check in time due to early arrival

restaurant and bar closes at sharp 9pm , this time should be extended

the larger tv in the bar area needs updating big time

service was wonderful lack of room service sad but overall great experience

were so pleased with everyone and everything - even the parking area

front desk didn't mind when we show up for an early check in

the restaurant and the bar! also they don t have a laundry room!

there no laundry

room service came quick, very impressed

room service was always fast and very tasty (please eat at marco polo if you can, you won t

overall if you re going to stay in the room it s a nicely appointed clean room & room service was really

daily breakfast, easy access

breakfast was just okay

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

the guy serving breakfast was attentive and efficient

can't hold covid against the hotel for the bar and other facilities being unavailable

the location was amazing! the shuttle bus from/to lga was very helpful too.

ordered room service for 8:15 and they woke us up at 6:15 in error

the shuttle driver was great and the room was clean and bed was comfy

very large rooms and free airport shuttle to

my bed had pet hair and other strings of hair that was not mine

awesome breakfast and great view of citi field.

stayed here because they have a 24 hour shuttle to la guardia airport

love the breakfast choices!

no room service until requested

don't have parking and wifi is a bit slow.

had provided more amenities such as ice machines and bottle filler water fountains and maybe a laundry room

sadly they don't have laundry service

what is great about this hotel you have 2 restaurants, a rooftop bar and a shrimp restaurant i believe

gym room

was lady that works in the kitchen that was giving certen people as of color attitudes

comfortable rooms and rooftop bar and 24h gym

they had a shuttle service from lga that picked us up after we landed dropped the ball on getting us back even

i couldn t use tennis court or pool and wish to be able to sit outside at night.

the airport shuttle to/from lga was very convenient

the roof bar is also great

hotel has self-service laundry room which is convenient for long stay customers

i liked the large room, liked the view, laundry facility, etc.

changer at guest laundry did not work and they did not fix it after my complaint

bigger room and kitchen ( what i didn t use) they have laundry

it has a laundry room, only 4 us to clean and dry.

no restaurant or bar open at this time

the next day i asked for a breakfast item on the menu, they did not have it either

the hotel offered good television services, wifi as well as office for using the computers and printing your

lady at the front desk wanted to trick me to pay breakfast for my two kids

our 2 kids slept on the sofa bed, comfy enough

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

laundry on site

the hotel s laundry facilities were out of order when we tried to use them

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

separately for laundry and the gym isn t well stocked very barebones

no wifi , no frige, no coffee the hotel smell pot all the time

i liked how there was smoking rooms and the rooms were clean and nice

also, we were on a no smoking floor but our room was filled with cigarette and weed smoke from surrounding

wifi did not work properly

staff allowed a late check out