didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

the hotel has laundry facilities, which is very convenient for a long-term stay

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

need nicer towels or use better smelling laundry detergent

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

nice hotel, good breakfast. has a peloton bike in the gym!

breakfast of just ok, and location was great.

t put out- we saw other guests who knew walk away with them- which started discord with the kids

selection for breakfast was great

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

room was on the first floor facing the parking lot and had to deal with the car lights

parking was awful

breakfast was very. nice to have shuttle service to jfk

the airport shuttle was punctual and convenient

laundry machines are out of service

wifi was very slow

wifi kept getting weak and going out

it was very uncomfortable since i was travelling with kids

several choices for continental breakfast, no microwave tho

was great, the bar man, german, was an excellent chap

even the parking attendants where super friendly and helpful

the pool area is nice ( a bit small) and the gym is a bonus

the valet parking was easy and super friendly

room service was very good and super quick

understandably out of the hotels control, there is only street parking and becomes very congested in the summer

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come

didn t like the parking situation and the breakfast could have been better

no channels at all, no wifi, no parking at all

parking is hit or miss, especially on a weekend

just wish you had laundry service

open the window for fresh air - no laundry facilities available - cost of bike rental - no umbrella for the

we had a view of the laundry room and rooftop

location, atmosphere, roof to bar is a must.

clean, close to beach, good bar and restaurant, friendly staff, kids friendly

there s an iron & ironing board in the room & a guest laundry if you require one

free breakfast in the morning, laundry in the hotel and a late checkout at 12pm

at the end of the hotel, it was very quiet and no noise issues, except for people using the laundry from 2200

staff, breakfast, laundry machines, location, shopping, food

laundry facilities and vending

just the location and laundry

the gym is average and good enough to do normal training

parking

room service took a long time to answer and the food was so-so (french toast was dry - considering

we loved the pool.

only negatives is there was no change machine for laundry and the machines took quarters

i enjoyed my sent me & my kids n husband we had a good time

i enjoyed my sent me & my kids n husband we had a good time

kitchen and everything i needed

if it wasn t for the waffle maker (which is a novelty) then we would have struggled with the kids

elevators were broken. laundry room was not usable. wish hotel was more updated.

laundry was out

pet frriendly short drive to the mall

kids loved the make your own pancake

at the front desk was very friendly and accommodating with regards to early check in and room availability

in this time of covid having a kitchen was very helpful

we enjoyed the game room( ping pong table and pool table)

had a suite that had a terrace that leads to the pool

big rooms. nice, spacious pool.

not connect me to main desk for late check in questions and wished hotel guests had separate parking was hard

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

property has a few issuses like there is a guest laundry but it does not function

but: pool didn t have towels lobby didn t have a laundry soap for sale

the breakfast plentiful and decent. there are laundry facilities on site.

the washing machines in the guest laundry could /should have been cleaned

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

laundry room had more than half of the machines needing repair.

using the laundry facilities was not easy as it had to be done via an app.

it was found in a laundry chute wrapped in a towel

no hot pool. laundry was out of service. one of the elevators wasn t working

to do laundry however, couldn t because the washing machine had mold all around the rubber

they had a laundry room with coin-operated washer and dryer, i felt that was very

bar hours should be extended if patrons are present

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

breakfast but not varied; it might be an idea just to add/replace one or two items per day

i didn't have breakfast because i had other meal plans that morning.

i was a bridesmaid and was not provided any early check in, not even 30 min early

entire hotel smelled of fabuloso , when we arrive there was pee on the toilet seat we had to call room service

laundry facility but the washing machine was messed up and after having maintenance repair it they

laundry facilities

king room w/ sofa bed perfect for me and my 3 kids

king room w/ sofa bed perfect for me and my 3 kids

the temperature of the pool. too cold to temp you in on a cold december.

the area being one of the most notorious there is no availability of simple things like in-house laundry, no

no coin laundry..

no laundry facilities

no laundry room at hotel! the only thing that was missing!

i workout daily and the small gym was well appointed with equipment in excellent condition so i got a decent

nice bed. good wifi

free wifi and comfortable bed-

felt like a jail cell, colour scheme left the room quite dark, location opposite laundry and reception meant

no parking except along the road

no where to eat within walking distance, no car parking

street parking seemed dangerous and dark with no lights at night

silent room, heated + fast wifi, 24h reception

there were no laundry facilities.

clean room and bathroo, late check out, possibility to adjust the temperature

accommodations were made for early check in. we traveled a red eye flight and were exhausted.

laundry

poor wifi that would disconnect, a gym that was hardly a gym. location was abit funky

vent, ac and plumbing was noisy but after complaints it was fixed same day the wifi does not support whatsapp

the wifi kept going off.

no ice for cold drinks, the wifi wouldn't work.

desk didn't have quarters for the laundry room, had to walk to the gaa station

hotel had everything you need, comfortable bed, the room was very clean, it has a gym, laundry room, you can

gym, laundry, staff

i used fitness center every morning and was able to do my laundry before leaving

they also have self service laundry, that unfortunately has been broken at the moment we needed it, but it was

there was no laundry on site which was very inconvenient

no microwave available or laundry service which is what i looked for when booking

no laundry

a laundry service would also be a plus for the guests, as well as vending machines for each floor

to the jfk airport, free shuttle service is available every 30 minuets

that it had a customer usable laundry on site

practical hotel with laundry room in the basement and kitchenette in each room

the location, late check out, airport shuttle, laundry facilities, & the breakfast!!!

there is a fitness area and even a laundry room which is great

is the limited food options, which was indicated by residence inn perhaps, there could be a kitchen serving some

no laundry .

the laundry has to be done at the radison hotel next door

no room service 24 hours price is high

the food at the restaurant was delicious and breakfast that morning was great

the shuttle service was great and on time

the laundry

wifi network in bedroom (8th floor) not working/too slow so had to use the lobby area

site showed a bar and there was only a cart

location to airport & shuttle service a plus

up at jfk shuttle point was on time

breakfast, guest laundry facility, clean rooms, friendly and courteous staff.

location great. very clean. self-service laundry fabulous.

laundry and distance to jfk

friendly staffs. breakfast is good. laundry available is important

great rooms, fab gym although couldn t use peloton in gym as not set up correctly

there no laundry

the restaurant and the bar! also they don t have a laundry room!

breakfast, rose petals and chocolate cover strawberries

gym was not well maintained the jets of the pool were broken the steam room and sauna were cold

the spa was also very nice

lift and parking area doors had seen better days no laundry facilities

no inhouse laundry facility.

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

better-than-average hot breakfast

the parking was also no problem at all

great breakfast, room accommodations and amenities

clean, comfortable, quiet, good breakfast.

tha staff was awesome . breakfast was delicious

the staff was incredibly helpful, breakfast buffet was great

the food in the breakfast could be better maybe offer boiled eggs instead of scrambled

they have a 24hr laundry room

the gym was clean and efficient

poor wifi

married to a 16 year combat vetern and he was just realized from orders so myself, our two kids and my 2 other

super clean, great room service and super comfortable beds

laundry area, needs addition washer & dryer as well as a small folding area

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

nice breakfast served by another excellent staff member

breakfast was pretty great

everything! breakfast is amazing, really clean and the staff is excellent !!

sent in laundry but the office didn't turn it back after two business days

the airport (while most hotel had it) so we had to book our rental car one day earlier; also no room service

casino food court open spaces clean room

the breakfast was delicious

basic bar items for emergent purchase.

room was comfortable. staff were cordial. room rate included breakfast.

wifi is pretty bad, as it's constantly losing the signal, and requires an obnoxious re-log-in

issue is not knowing handicap entry is in underground parking, there should be a sign at the main entrance

wifi unsatisfactory . breakfast area too small for number of guests and many items not available

didn't really care for the breakfast only because i don't eat red meat and wish that they had alternatives like

pool for my kids

does not close fully leaving you able to hear the noise from outside which was a bartmiza and the kids screaming

breakfast was very tasty but the bagels were very hard and stale the day after new year's eve

that the restaurant was kosher, room service and the hours it was open to dine in weren t convenient

was charged a pet fee of $150 after being told there was no fee at the time of booking

loved the lobby and bar area, had lots of options

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

daily -good complimentary very good breakfast bar staff were pleasant as was the bell boy/man kitchen staff also

free wifi. marco polo restaurant was very good. room, beds were comfortable.

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

room was very clean, room service staff very nice and friendly

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

no pool no continental breakfast

didn t have room service for fresh towels

restaurant was cash only. no gym. staff not fluent in english.

breakfast area is a bit small

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

also, during our stay we left the kids in the room when we came back they said a random stranger opened our

wifi worked for an hour on my first night then stopped until the 5th night

small bar area and no rooftop access.

and a complimentary airport shuttle to get there at 4:30am

they don't care about you and your family and small kids

and the worker there are negative people and they were bothering me and my kids

flight was canceled and the shuttle picked us up and took us to the hotel

some reason i have to use their public wifi or else there s no service

location, really convenient location. room service is attentive.

the breakfast, and room service is not delivered to your room. you have to go downstairs.

have to buy at lobby bar for over $3

from check in we were never told that we should fill out a room service form

had provided more amenities such as ice machines and bottle filler water fountains and maybe a laundry room

sadly they don't have laundry service

gym room

gym reasonably well

everything worked in the kitchenette, and it had some utensils

wonderful area full of many restaurants and shuttle to airport

gym is great and the terrace with the view

pool was great

they were wonderful with the kids

we didn't get to use the room service but it was very

hotel has self-service laundry room which is convenient for long stay customers

we did our laundry at the hotel, very reasonable for both the washer and dryer

changer at guest laundry did not work and they did not fix it after my complaint

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry,

due to the rainy weather during my time in flushing, it was really convenient that there was a laundry room in

lady at the front desk wanted to trick me to pay breakfast for my two kids

location and cleaniness, downside is no free breakfast. i would definitely stayed again

no sufficient food selection and only a scant breakfast

cleanliness, friendly staff, yummy breakfast

they should not advertise a bar because you could only get beer or wine

separately for laundry and the gym isn t well stocked very barebones

the hotel s laundry facilities were out of order when we tried to use them

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

laundry on site

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

laundry

i like the laundry room and continental breakfast was great

the wifi worked well, and the bathroom was in good working order

exceptionally clean room wifi was excellent bed comfortable breakfast was very good

the parking was a bit challenging. the bar was in the lobby, but not opened.

friendly staff- great breakfast- good coffee- comfy rooms- hot tub and pool- everything was clean

was clear and timely; breakfast staff was helpful and lovely; rooms were large and

breakfast good. people be bad

clean, good breakfast

we had a full day of rain and we were thankful for the indoor pool and hot tub