car parking out front & to the safe rear area through a barrier

booked, what i thought was an annex room/apartment with kitchen/bathroom, but found we had been put in the main

clean and presentable, great value for money and staff allowed us access to the kitchen to heat dinner and

took food to cook as there was suppose to be a kitchenette

and also free parking

good location and good parking as i have a large van, good price and friendly staff

off road parking was good, room facilities were basic but absolutely fine and clean.

parking was a problem

price, lots of parking, easy to find location, friendly and helpful staff if there was something missing or you

comfy, great budget price, great breakfast, great location and parking would stay here

was only one thing wrong and that was the wifi being not great but to be expected vintage location didn t make

first i thought they only had car parking at the front which looks limited but they have a big car park behind

secure car park. free wifi

very clean and convenient to walk to town or parking outside if required.

was a single female traveller and felt slightly uncomfortable walking through a bar filled with men in the

free parking, clean rooms, bar to use if desired, very accommodating

excellent location and had a fab burger bar next door

friendly helpful staff and the shower amazing and wifi brilliant

have stayed here 5 times have to say the service is fantastic however they have a parking system the is appalling

room, no desk to work at, shaky wifi, laundry service produced still-wet clothes with a strong odor

very clean and tidy very attentive staff, good parking facilities

the room and the staff great parking

friendly staff. clean rooms, parking on site

there was a very brief moment on arrival when the wifi wasn't working but the lady who was there fixed it

the service was great and they did bar service all night but of course as room service, however this was super

kids loved the food - evening meal and breakfast

also agreed late check out with one staff member but then cleaning staff and reception staff next day didn't

the breakfast was lovely

the room service charge, not enough vegetarian menu options

no view other than the laundry rooms

the room smelt of damp laundry and the windows couldn't be fully

i wasn t aware there was free wifi may have missed that in the check in

was really big and comfortable bed was comfy to facilities in our room very good to good food breakfast choices

good selection of meals for kids

location is good for henley regatta. they provide a good laundry service.

greatest towns in tge uk csychvitvonvs summers day sndctgevosrk close by too i d fun for tge kids and perfect

wifi not good, no spa.

answered the phone in reception, housekeeping or room service

superb location,excellent clean hotel,great staff,lovely food and free parking...perfect!

i swam in the heated outdoor pool and explored the spa

welcome and surroundings felt like a princess! room service was fantastic.

location superb. spa and pool amazing.

the afternoon tea, breakfast and dinner in the astor grill were delicious

public rooms, fantastic spa, excellent breakfast set in national trust grounds, the trees, walks and gardens

laundry only changed after i asked (1

also, we arrived at 3:30pm to find our rooms where not ready, due to staffing issues, and laundry for several

wifi was not easy to use and needed help

you get also free wifi which actually works with good speed

such an important place, i liked the old typical pub look in the photos and the modern rooms and parking available

room service was unavailable when i wanted a sandwich

wifi does not reach bedroom

creaky floors and crowd noise came through the floor from the bar below.

needed room service after midnight, no trouble at all

says pet friendly but we didn t really feel super welcome

were advised during breakfast that there would be no additional charge however, during checkout we were charged

room service was appreciated

they don't seem very family friendly and don't allow kids under 5 on the property

shame it was raining but great excuse to sit and lounge by the pool/ spa all day

in children time my kids went to the pool she talked bad & impolite way with them & the stupid staff who was

one young man barged through the front door coming towards me of the hotel carrying laundry as i was walking

i arrived the top of the stair well was partially blocked with a hoover a fan and dirty laundry, they were there

night due to this and the room window was by the road, which although not busy had a very noisy laundry delivery

awoken at 4am by a laundry

a laundry room would be good for overseas travellers

very speedy laundry service (within less than 8 hours), very nice gym (love the technogym treadmill) and

bathrobe on my first night there (stay was for 2 people) i was later informed this was due to a laundry issue

good breakfast, comfy room, nice pool, good deal for 1 night

free cokes orange juice bath robes and slippers receptionist francesca was so helpful and lovely gym and pool

the bedside lights in our room didn t work and the wifi in our room wasn t great.

outside a nice big terrace and a private parking

breakfast and room quality were really exceptional - it was one of the best hotel breakfasts i've

wonderful supper and breakfast made with care

comfortable, high quality, great staff, nice breakfast of pastries and cereals

breakfast was great with lots of choice

the wifi password was not listed anywhere on any of the literature in the room, we had to ask the

asked for an early check in as we were attending a wedding nearby, not expecting them to be able to accommodate

breakfast

the room and bathroom size was massive, and the bar has awesome menu

wifi signal strength was very weak - it kept switching off which was frustrating

the location and breakfast ,evening bar is quiet but a cab into town is only 10

were so friendly and helpful ,hotel was spotless, location was beautiful, breakfast was delicious , we couldn

wifi was a bit intermittent

plenty of convenient parking

wifi was good, but would prefer a connection that just allows you to connect rather than having to

breakfast staff couldn t do enough for us and were very friendly to the kids

bar downstairs and restaurant too so you dont have to go anywhere to find a decent meal its all

very friendly and helpful, breakfast was excellent too

have stayed there before, excellent value with good parking facilities and friendly staff

if i had to be uber picky pillows a little flat for my liking and tinned tomatoes with breakfast rather than

booked standard double room but they give me junior room was on the ground next to laundry room in the morning

room service after hours would have been an added bonus.

good considering after lockdown, had small problem with room service menu, but resolved quite

good car parking and no fuss check in and out

plenty of parking space

no issues with breaks in the wifi at all which allowed me to conduct my business professionally

we used the gym, room service,

parking - needs a loop round as opposed to just one road

helpful staff, great pool, excellent room service food, beautiful setting.

parking area and service road was poorly lit, uneven and rutted, the parking looked like an after

dirty laundry was left out next to the staircase, making navigating the steps tricky at times

didn't like walking past laundry bags full of dirty washing that were chucked on the floor waiting for collection

need of an upgrade, carpets dirty, rotten wooden window frame and the pull out sofa bed for the kids was dirty

they have a large bar area, a great position on the river and a nice outdoor seating area

was a problem with the wifi so the tv kept loosing signal which was very frustrating

laundry looked clean but not the appliances

the laundry is piled up in the hallway

the beautiful bathroom, excellent breakfast, service, staff, iain s knowledge and helpfulness contributed to

beautiful and memorable breakfast-wonderful taste and amazing choices of food.

house, great facilities and the breakfast was so good

up & old cardboard to trip over & outside in various areas there are metal containers with dirty laundry &

5am with someone by the window on a call, woken again as people next door were on a zoom call to kids and the

really good room service given, had everything we needed for the few nights

there was wifi but no notification of the password so it was unusable

the room was spacious with a decent overhead shower, the outdoor pool was relaxing within tranquil grounds all

bar prices are not stupid

very spacious lounge area, bedroom was comfortable and wifi good.

optional room service should be to not have your room cleaned daily on request and not to request to

wonderful bar and food

i had a special request for early check in and the hotel was quick me to help with me options

on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

beautiful location, good indoor pool, pleasant outdoor terrace. great value for money.

monotored and git very busy, with people throwing a ball around with kids swimming, a bit weird of them, but it

the room was adequate,breakfast was superb,particularly the crumpets

bar and restaurant were perfect for our birthday celebrations

breakfast was freshly cooked to order with plenty of choice

leisurely walk is about 10 minutes to everything in henley car parking which was free and safe it helped we

parking and access to the nearby gym is included

excellent breakfast wonderful service

room key, not card, which made it difficult when coming back independently from my wife from the gym

room was near the laundry. so could hear the machines. bathroom was a bit shabby.

there were piles of dirty laundry in the stairwell too

even though the bar area was undergoing refurbishment, there was no inconvenience or

location was very good happy hour in the bar was good wifi was good in the room and public areas

bar really welcoming

laundry left on the floor in the hall

laundry piled up around bedroom in corridors

laundry left in corridors and didn't appreciate then another fee for use of hotel car park

room was large and comfortable but we were right by where the maids prepared the laundry and stored all their

room was very noisy woke early every morning by laundry or rubbish collection

had trolleys of laundry outside the window which ruined the view

breakfast was very generous and super quality

gym was sparse and a disappointment

no gym, no pool, no mirrors in barn rooms

and whole setting, a spa on a barge

wifi soft mattress dirty carpet no heating when we arrived noise from next door room and cars in

peaceful location just off the m25, lots of free parking

clean , comfortable room and bed , excellent tea and coffee and good wifi

the hotel restaurant and bar are both tasteful decorated, great relaxing welcoming feeling.

wifi not working well in room 18

- no laundry service over the weekend

no laundry service over a weekend and no effort made to make the guests have a superior customer

only bedside lamp on because all lights in room stays on ud83eudd15 cleaning staff leaves dirty laundry in

wifi wasn't that good in the room

due to a misunderstanding the room i booked for me and my dog was a 'no pet allowed', since the hotel was fully

they gave us a menu for the other restaurant so the kids could have a pizza while we were having our meal

location, on site parking, good food and bar, wifi good, large room with plenty of space with desk to work on,

room service was lovely on our wedding night

they gave us a menu for the other restaurant so the kids could have a pizza while we were having our meal

very comfortable room and great breakfast

great but pool rubbish & jacuzzi cold

and this was a last minute night away for a surprise to make good use of the spa facilities and gym

many treatments available and lovely pool and gym

calm rooms, sitting rooms with comfy sofas and magazines, outdoor sun loungers and sofas and the gym and fitness

wifi and internet connection was really poor from my room

room needed updating, shower hardly worked, and old laundry/ cleaning trolley left out in corridor permanently

- parking is easy, location superb, rooms first-class, breakfasts to suit all tastes, and fine

was so relaxing, deck chairs by the river, swimming pool and spa area excellent

poor connectivity for phone and hotel wifi

biggest draw-back: wifi worked only intermittently in room which necessitated long treck to reception for

laundry service and our mini fridge was not very cold

in after recommended check in time and all rooms in our area had dirty laundry piled up by the doors

unfortunately it was disappointing that dirty laundry remained piled in the halls awaiting collection until

the dirty crockery and glasses and dirty laundry were still outside the room when we eventually got in

dirty laundry by room and breakfast some issues with sausages being overcooked

no laundry service or clothes washing machines

breakfast: we were told no fried eggs or veggie sausages

the facilities were great whether you were dining or using the gym

room service forgot drink order to bring just gave food and left after 30 or 15 minutes i called to

nice lounge with free food for kids which is really great

music channels on tv, wifi dropped off and trued to reset it but didn't recognise my room number and surname

fantastic, making it a great base for a little getaway, loads of local restaurants but also hotel bar and food

spacious and playful hotel for kids

the free cocktail, location, breakfast, decor, staff, room and gym

little selection of breakfast for all, kids entertained with football table and various games around the lobby

laundry room facilities were great

location excellent room facilities great breakfast friendly helpful staff excellent gym and guest laundry

need to use the intercom to get buzzed in and only one elevator goes directly yo the 8th floor laundry room

with kitchen laundry facilities two tvs breakfast restaurant beds dog friendly location for legoland and harry

was able to do laundry and younger guests could play playstation upon request

an issue with wifi in my room so they moved/upgraded me for the second night foc

wifi kept cutting out and no late night room service after a certain time, then you can t get any food or

get a good night's sleep because of people making noise i booked 2 rooms that night for me and my kids they

wifi was in and out so couldn't get work done

room service breakfast

wifi didn t work in the room. not acceptable in 2024.

tv was on the small side and wifi was a but slow but that's the only improvement i can suggest

right next door to costas for breakfast and wifi

hotel does not have a bar or restaurant so you have to go out elsewhere

wifi was not up to the standard i had come across when traveling around europe.

the minibar fridge now working, poor wifi connection and the building is quite confusing and better signage

spa and gym are were amazing

the wifi in the room was poor and didn't work in the bathroom

spa and gym are were amazing

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

laundry cage crashing past our room at 6

noise from laundry during the night

no room service post 9pm (although food was great)

breakfast was served quickly, presented well and tasted great

wifi is a bit poor if you are in one of the more distant rooms