laundry and microwave were good for amenities

clean friendly atmosphere. room was very spacious also, laundry room on site.

couldn't use the laundry facilities

strong smell of people smoking weed on our floor

the pool wasn't open all day.

there was no staff on duty that helped with laundry or towel needs or anything else

com when asking where local laundry mat was

they told us it was the laundry it kept seeping in room thru gaps in the door

the pool wasn't open. this is the second time we booked a hotel with a pool and it wasn't open.

in the parking lot there was loud music being played until 4am so i couldn't

room was smoking (only one avail), there was burn marks in every bedding we had, the shower would not stop

the ad said they have wifi, a pool, and breakfast

the wifi connection lagged, making it frustrating having to wait for a webpage to come up.

nice and helpful staff. i recommend the 3rd floor as its non-smoking they said

fact that there was no pool and i couldn't speak to the housekeepers because they didn't speak

were 4 people including my self trying to check in and the front desk clerk was in the back doing laundry/that

cart to transport luggage when i got here and due to corona virus, the gym wasn t open

clean room. staff very nice. pool closed currently.

location, pool, and hot tub. staff very pleasant and the room was very nice.

we arrived for breakfast as the kitchen was closing. the staff member served us anyway.

charge for laundry

the pool was closed

parking is crowded due to some events at the hotel

bar and restaurant were closed during our stay so we had to find hot food and drinks elsewhere

there is a restaurant and bar onsite, never went, so cant really say if it was good or bad

ice machine worked, laundry room wasn t open, pool was down

was not great and sad the hot tub was non functioning as that is why we chose that hotel for the kids

the staff was so friendly...pool guy great!!!

a lot of kids running around all day and night

a lot of kids running around all day and night

free use of laundry facilities

blinds let in the parking lot lights at night and the morning sun super early

nice area and well lite parking lot easy in and out from the interstate

location, friendly staff, clean quiet room, very nice restaurant and bar on site

location, courteous and professional staff as well as the free full breakfast.

cleaner laundry room, around the machines, please!!

the gym was great

plenty of parking, easily accessible location off highway and near restaurants.

the breakfast wasn t much.

the breakfast had minimal options, but the gym was nice.

the staff was rude and would follow us when we were doing laundry and continue to walk by our hotel room

although the first room i was assigned was non-smoking, there was some other very strong and unpleasant odor

every room reeked of stale cigarettes in spite of the fact that they were labeled non-smoking rooms

non-smoking room had a bad nicotine smell

could smell so much smoking had gone on before room was prepared for me and my family

weird bloody looking thing in bottom of laundry basket

i love the free laundry option! this was a very quiet hotel as well.

laundry machines worked great and didn't cost extra

the amenities laundry/pool and the room set up, location, plus price for the week.

the gym and laundry were helpful to have onsite

they offer basic neccesaty free of charge! need laundry soap? no worries not 2 or 3 bucks, free

the location and the staff are friendly and helpful self laundry is available room are big

the pool and gym exceeded my expectations

free wifi and free parking

the breakfast was good, and the area was nice and clean

being on the 1st floor across from the laundry/maintenance area.....too loud

laundry facilities made my life much easier after my son vomited in the night and the staff was

the music from the bar next door

late check out and a toothbrush we're free of charge

parking

a mini kitchen and laundry mat on site so convenient for a weekend trip with the family we come in every year

good staff and nice rooms and laundry area. good location with nearby shopping plaza.

her which makes me wonder, if she didn't pick it up from outside in the parking lot or where the pet walk area

a mini kitchen and laundry mat on site so convenient for a weekend trip with the family we come in every

the room was clean and the kitchenette was well stocked with any dishes or cook wear i could need

wish they had laundry sevice and some vegetable salad for breakfast

breakfast was a little disappointing, as were the room amenities (skimpy on towels, no laundry bag)

no laundry service

the bar options.

decent breakfast

staff, tasty breakfast, accommodating when there was an issue with our reservation, good laundry and leisure

d say the kitchen area especially the cabinets needed to be cleaned better also the white shades were dirty

size of room as well as the breakfast selection

the smallbut well designed kitchen was extremely helpful

the pool was nice and big and the breakfast and evening social were great

free shuttle services were offered which helped take away some of the stress

the shuttle and valet parking are terrific bonuses

the shuttle and the friendliness of the staff.

and then i took a shower and there was a half used bar of soap with hair on it

clean and conveniently located included wifi and tv streaming was awesome too

called downstairs the next morning and was told there were no more because laundry hadn t been done

the room service the room itself was amazing

long line at check-in, tvs and wifi didn't work.

it would be nice to have showers in the gym

the halls were quiet at night and breakfast was delicious

having a gym and laundry room was very convenient

the bed was comfortable. the laundry machines were great!

i went to the desk for some laundry detergent and was told it s two dollars

family friendly, clean, quiet, breakfast, courtesy laundry, staff.

the spacious room, the amenities, the breakfast, the gym, and the friendly stay.

great washing facilities for laundry, computer access with printer, pool

instructions or information on how to light the fireplace

pool

parking was easy and convenient

full kitchen (for those interested) - and a good breakfast

amazing staff, clean rooms and amazing breakfast

it is nice having a real kitchen for making small meals and cleaning up

friendly, great location, clean and my kids loved the modern decor.

were not alot of options for kids like saisages, muffins, criossiants, not many options in

the only downside was i think the room we were in was a pet room and it had a bit of an odor

friendly staff and great common spaces for family to hang out late night after kids were

there was a party going on in the parking lot, causing us to lose sleep

bar closed

there were little kids running in the hallway and the other party had the hall way smelling like weed and the

close parking all around.

if you use room service it's a 22% gratuity charge and also 2

wifi was poor

bar and grill staff are very friendly, and we overall enjoyed the room and stay

excellent friendly staff. restaurant and bar staff, food, and drinks all good.

wifi was not free as indicated on the website, you had to become a hilton premier member to get the

needed to do laundry during my stay and there was no change machine for quarters nor did the front desk able to

had to ask for cups, found dirty laundry in hotel room

clean, nice accommodations, always an amazing hot breakfast, great laundry facilities!

was very impressed with the whole stay me and my kids had a lot of fun in the pool and the breakfast was

the room service was inconsistent

breakfast -pool was nice-kids really enjoyed it -hot tub -nice facilities -very friendly and accommodating staff

of the guest drank and ate in the parking lot leaving trash and food everywhere

sunday morning hotel kitchen staff was not able to keep up with customer demand

breakfast -pool was nice-kids really enjoyed it -hot tub -nice facilities -very friendly and accommodating staff

) pool/breakfast area crowded with unsupervised kids (where are the parents

seeing the laundry behind the front desk

laundry staff operating front desk

laundry out of order, no hot water, tub slow draining, and a short in the electrical

laundry service on site

on site laundry

breakfast bar is by far the best i have ever enjoyed during any of my many travels

room service was quick and delicious

we stayed at the hotel for almost a week, and it also offers a complimentary shuttle to the fairfax market,

electronics, tv and wifi could be better. dated

everything was great from the kindness and efficiency of the staff to the delicious breakfast and the modern,

noise of the hotel we were under some sort of kids party bumping and jumping 2 nights straight

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

location and ease of parking.

towels was needed at the pool area

gave us a late check out which saved the day as our plans were changed unexpectedly and i am so thankful

convenient with laundry and gym room

when asked, we received hal-hour later a thin blanked which didn t keep kids warm enough so that they didn

we were able to get an early check in

close to cleveland clinic and shuttle service was excellent.

room service was great when we arrived late at night and the room was set up great for my wife's

the self service laundry was great and the shuttles to and from the hospital was great as well.

i noticed there was on in the laundry

near cleveland hospital. laundry services

nice to have laundry facilities and exercise gym

close to the hospital and laundry facility on site

te those weird egg patties at other hotels), nice room, comfy bed, great location, nice laundry room

the laundry facility was clean and well maintained

it was clean and they have hot breakfast and they feed you dinner

that it's pet friendly

for the kids, a happy hour with drinks and food from 1730-1900, and access to a pool, hot tub and gym, with

good this is not a 4 maybe 3 , bathrooms had dirty tiles, soap build up in shower, no laundry bags,

with good lighting; nice shower; good hvac system with wall thermostat; good sleeping bed; free parking

parking

clean. bar maid was so kind. food was good

nice pool

very clean, and very clean laundry,

there was even a guest accessible laundry room on our floor which was nice

the laundry room smelled like urine

- neighborhood was a little scary - they don t sell laundry detergent

i liked how i could do laundry at any time

to get change for the washing machines, vending machines didn't worked and pool area /laundry area closes

i go back in and a lady walks up saying her phone wasn t working in the laundry room

booked the hotel based on you guy having a laundry on site only to find out they were available

love our staying, clean room,quiet,pool area,gym,laundry room,friendly staff,computers a d printer available,

breakfast was bad. exercise room and laundry room were not heated....very cold.

pet friendly is a total bonus

it was very clean, had a great breakfast and the pool was sparkling clean too.

the breakfast had decent options. the kitchen was nice the staff were helpful

kitchen floor was sticky and rooms were extremely noisy being so close to freeway

was super helpful with our needs, wifi support, a bathroom door - loose hinge even accommodated a late check

had to accompany staff to laundry room and wait while he sorted through a bin of clean linens to find, still

breakfast was good. room was quiet. plenty of parking.

while we were there the parking was terrible due to them sealing the lot

breakfast included in the room price and the beds were very comfortable

of food selections hours for breakfast the manager stepped in and got our room ready after waiting 15-20 minutes

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

elevator. laundry room.

room and breakfast

i just wish it was a microwave i had my kids

there was a continental breakfast. not many choices. muffins were fresh.

i loved the pool table and the jenga set up

convenient parking

gas fireplace in our room as well as a turntable with vintage records

nice continental breakfast in a quiet room

the complimentary laundry was also on our floor

laundry and dryer machine available, which was en unexpected extra plus

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

we did have an ice bucket, called room service no one came

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

fitness room and guest laundry were closed.

i could have used more bags in the room for our dirty laundry

it was easy to find. clean. kids loved the pool

the king suite was way better then expected , room service was worth every dime .

also, there was a small refrigerator but no coffee maker, so it forced the guest to order room service for

the vault bar was the best bar i have ever been to

could not get room service after 10 pm but ordered from a local gyro place and the food arrived quickly, was

vault bar not open on sunday

housekeeping left dirty laundry throughout the hallway til 8ish

location and set up with the restaurant and bar were convenient

staff was nice, location was awesome and restaurant and room service were great

the restaurant and bar was closed aswell as the pool and no breakfast was served

we ordered room service our first night and it was very good

didn t have laundry facilities. had to keep reprogramming our room keys.

didn't realize there was no laundry facility

room 204 was directly above the laundry

breakfast was very good

parking is pretty tight

the room was right above a loud bar that was open until 2 am

early check in, friendly staff, location.

the included breakfast was very good, also

the kitchen is nice

location .. size of room perfect for number of guests .. breakfast delicious ..

questions cleanliness of laundry

functional elevators, really nice staff, great breakfast and kickback food selections; self-laundry big plus;

there were no laundry bags for dirty laundry

was plentiful and tasty happy hour- free food and drinks, really impressed great facilities- laundry, pool,

then after our second day nobody cleaned our room or took dirty laundry

that we didn t like although it would be nice if they had a laundry facility in the premise

room service food wasn't that good after 11pm

wish the spa would have been open on sunday and monday but i understand that these types of businesses don

walking distance to all the restaurants and bars that we were going to that night amazing bar called chocolate

didn't have time for breakfast

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

requested a early check in, a month before my stay

beverages at the hotel bar way too expensive, $6.25 for a bottle of miller light is outrageous!

desk, room service and lobby bar were excellent

kitchen did not stay open later and the breakfast selection in the restaurant met the standards of

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

originally added extra items to my room service tab

nice corner view breakfast was excellent

the bed was great nice tv room service was great

trash carts and laundry carts were left in the hallways blocking some exits

i go up to room and laundry carts everywhere even when i left that morning

the hallway was dirty and there were laundry bins in the hall way all night

no towels room not that clean and no laundry bags

the gym, the breakfast , the bar. the staff! the location.

indoor pool, comfy couch, laundry, friendly and helpful staff!

there is an onsite laundry which was a big plus

the pool was open from 6:00am-11:00pm which was nice so our kids were able to swim at the start or end of every

the pool was great and the kids loved the pool

the breakfast was good the location was great. beds were comfortable. wifi was good.

guess if anything , it would be that there was nowhere to do laundry in the building

wish they had a laundry room.

linen in my room was never changed or replaced during the entire stay and no onsite laundry

- noisy from the ventilation system - missed guest laundry

and we wished we had time to take a dip in the pool- pool hours didn't align with our busy weekend schedule

room was right above the staff laundry room it was very noisy

a laundry soap dispenser would be nice

breakfast options could have been better.

very few cable channels with very poor reception, difficult to get wifi

a small but fully equipped kitchen (apt

simply lovely, with ample parking, always clean, good food and drink a delight close

everything, but was disappointed that the fireplace in our room was fake

the breakfast was just a small step above a regular motel breakfast

room we stayed in did not have curtains on the windows by the sofa bed, and the lights from the parking lot made

a lot of choices for breakfast and the staff i had interactions with were very friendly

loh and behold i did not like the unlit parking lot because

there is also glass everywhere in the parking lot

smoking allowed

good place to stay, convenient location, quiet area, nice pool area, spacious rooms, decent breakfast hot and

good place to stay, convenient location, quiet area, nice pool area, spacious rooms, decent breakfast hot and

it must have been laundry or maintenance

has an indoor pool and gym

pool was not open.

staff was nice and breakfast was perfect

no pool

i didn t like that you couldn t get room service all day

there is also a $75 fee per day for wifi, parking and breakfast

was a surprise $10 parking charge upon check-in

whirlpool and swimming pool was below average

room service took there time bringing extra towels

i like that we can open the window for fresh air. also like the laundry facilities.

room was right next to the pool and the noise from all of the kids screaming and playing in the pool was

breakfast bar attendant

asked to be away from all of the kids because it was a business trip and i had a deadline to meet

the pool was nice

, laundry services, & wake-up calls

guest laundry was easily accessible

staff are petty theives who steal change and laundry quarters

personnel were very nice and the brown haired woman, unfortunately i did not get her name, in the laundry room

of the cleaning h staff had face masks - (coming in and out of the closet laundry) when i was walking in and

we had to go to the linen/ laundry room to get extra towels

wifi was sketchy

the wifi worked very well for my laptop but not on my iphone - not sure why

clean. nice staff. good breakfast

the room is clean and the room service is very proactive

for different linens at the front desk and was told they had none because the person who does laundry during

only thing i did not like was having to pay for your own laundry

more parking.

super nice and easy kitchen

living room + kitchen about 12'x20'

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

clean. convenient. friendly. awesome free breakfast!

good breakfast with lots of choices and friendly staff

our pool was down all 3 nights kids had to go across the street to another hotel that was crowded

eyes burning and some kids in out group broke out in rashes

free laundry services, clean, spacious

24/7 free laundry, bet was comfy and decent shower

the space was comfortable and clean. the indoor pool was perfect.

and staff was great nice clean pool area had a lot of wet towels around but pool was

small kitchenette was a huge bonus and helped save us some money because we brought our own food

my kids slept on the floor

website states kids eat free, but we had to pay for my 4 year old and ourselves

the pool and it was nice

kids running up and down the hallway all night

9 o’clock is a time for adults kids are relaxed but can’t go eat or swim or workout cause everything has

laundry on site

their was no breakfast out the next morning

is no wifi in the room, and the front desk staff patiently tried to assist but tried many times to no

free parking; lots of it

also pool and gym were both down

room was right next to laundry on first floor and that woke me up at 7 a

no laundry room to wash

s no swimming pool or guess laundry area

the breakfast and laundry room and better room service no extra towels

breakfast - my kids enjoyed the waffles and fruit available

it doesn't have a laundry room and pool wasn't available yet, otherwise everything was great.

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

the room i received was not well vacuumed and old laundry baskets were

then asked if the provided a laundry room for personal laundry and was met with a snippy snotty attitude

facilities didn t work ie laundry felt unsafe - drug addicts/dealers in parking lots wallpaper falling off

large gap at bottom of door so person who was smoking in front of our room, the smoke came in (i am allergic

outside a lot of parking lots, some green and nice flowers

they enforce no smoking with a signed statement

my king non-smoking had a mini fridge, microwave, updated bathroom and laminate flooring

parking easy

were fumes from the laundry pervading the entire ground floor

the hotel also had a laundry room and fitness room that i did not use

property was clean, quiet and had a guest laundry which i used

stayed on the first floor next to their staff laundry room which was a bit noisy and my dogs were triggered by

laundry service is on the 4th floor, costs about $6 to wash and dry per load

odd smell from laundry room

rt back to report this, staff came out got fresh linen from laundry room and though i was going to change the

no laundry soap and nowhere close to buy it

breakfast was so-so needs tlc... carpets in bad shape, laundry was out of order

some small stains on blanket and sheets, fortunstely the other bed was clean. no laundry unit.

laundry were great in all respects

noticed someone (attendant) folding laundry

the housekeeping elevator was broke so the elevator smelled like dirty stale laundry as well

very close to the mgm casino where i was attending a concert. clean rooms!!!

price was reduced due to covid restrictions, but it should be for not having any access to pool, spa or breakfast