i do not recommend this hotel, with no amenities other than laundry room, to light sleepers and/or people with

has tgifridays and a local pub in the parking lot

instead they have in the room stove, refrigerator, cabinets, i can say like a mini kitchen and we can cook

also many drunk and shady characters in the parking lot

breakfast is not what you would expect at a hotel with this rating, but i have used extended stay

guest laundry washing machine was broken

location appearance cleanliness staff facilities, needed to do laundry. was a great help.

no, not really. just a little too much chlorine in pool area. otherwise, no complaints

kids loved the pool area

pool was great and breakfast was exceptional especially with kids!

laundry service is on the 4th floor, costs about $6 to wash and dry per load

were fumes from the laundry pervading the entire ground floor

property was clean, quiet and had a guest laundry which i used

stayed on the first floor next to their staff laundry room which was a bit noisy and my dogs were triggered by

suggested to the manager (after being inconvenienced) that they post a homemade sign in the guest laundry room

pool and laundry room,

the breakfast was really goood, a lot to choose from.

in the morning, phyllis was keeping the breakfast area stocked and then drove me to the car rental facility,

convenience, clean, pool little store was nice

pool was under renovation during our stay

after an hour he went to laundry area & they gave us towels

kitchen has a dishwasher but no dishes

plenty of free parking

pool area was clean

nice, clean and quiet hotel. parking was ok. breakfast was good but room was small.

they have a restaurant and a bar on site with great food

no room service at all on a two day stay even though sign in room says wayer and snacks refilled daily

staff was great, comfortable bed, food wasn't bad, free wifi as hilton rewards member.

cleanliness,pool,gym

the beds afford the best possible nights sleep and the indoor pool was off the chart enjoyable

laundry on site

is no wifi in the room, and the front desk staff patiently tried to assist but tried many times to no

their was no breakfast out the next morning

clean with kitchen amenities. great location.

the pool was well kept

weekly rates made multiole relocations easier, tgere is a gym, laundry, free breakfast and delicious coffee

was no laundry soap in the dispenser to do laundry had to go out buy your own not cool

daily that the laundry room would be available to use, but alas, t'was not to be

staff and laundry area locked for guests only

cool refrigerator, stove, microwave, dishwasher, and laundry on site

only issue would be laundry area and you have to pay to clean clothes

we stayed for four days, one thing we didn't like was the laundry system

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no

room had an odor of previous guests cooking and dirty laundry

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room

we had to go to the linen/ laundry room to get extra towels

lol ot could have been summer so we could use the pool!

the room is clean and the room service is very proactive

the wifi worked very well for my laptop but not on my iphone - not sure why

wifi did not work most of the stay

guest laundry was easily accessible

staff are petty theives who steal change and laundry quarters

access to workout room laundry room

personnel were very nice and the brown haired woman, unfortunately i did not get her name, in the laundry room

of the cleaning h staff had face masks - (coming in and out of the closet laundry) when i was walking in and

the size of the room and kitchen space.

provided a shuttle service to the airport

shuttle was available, receptionist was helpful, even at that hour

having a separate sleeping area from the living room/kitchen and dining area i so nice

great breakfast

for different linens at the front desk and was told they had none because the person who does laundry during

only thing i did not like was having to pay for your own laundry

the breakfast was hot and fresh

for a upgraded room with fireplace and they did not have wood so we were not permitted to use

more parking.

i like that we can open the window for fresh air. also like the laundry facilities.

the pool was closed

we booked the room to have alone time away from the kids at home

smelled fresh , very clean and quiet despite all the kids because of pool

last night kids were running down the hall, opening and shutting doors

had everything i need including laundry

had to wait for them from laundry i was told

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

fridge and microwave and free wifi

handy off the freeway, pet friendly

the staff was awesome and they have the best breakfast

the included refrigerator was also equipped with a good-sized freezer section and the included breakfast was

the convince of the parking

also, i requested gluten-free option and lactose-free options which is why i added breakfast to the booking,

good parking from lot to room; can see from room window if u get the spot

no place to do laundry

no laundry bag in closet

the fact that there was a fire in the laundry room and we had to evacuate was not a positive

all the stay was good, but there where kids running the halls making all kinds of noise that was coming through

shuttle to airport was awesome

great having the laundry room but many of the machines were broken

great laundry facilities and easy on and off the highway

terrible laundry staff

close to our parking in going to fort myers beach.

front desk ladies not very welcoming,they didn t even give me wifi name and password

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

pool was down. i had two small kids and that sucked

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available

screaming in hallways , kids running around , people getting ice from ice

the staff were incredibly helpful and friendly. the pool was great for the kids.

24/7 free laundry, bet was comfy and decent shower

free laundry services, clean, spacious

parking was a small problem due to conference next door

parking and overall access to building entrance

my room was comfortable and very clean, i liked the kitchenette.

self laundry facility was in the hotel

coin laundry machines(washer and dryer) should be replaced or at least to be cleaned.

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

gym is sparse,'restaurant/bar' doesn't stay open long, but plenty of places nearby

wasn’t the property’s fault, but due covid-19 restrictions, the restaurant, pool and gym were closed

it was down the street from top golf and other activities

breakfast served each morning of our visit was a great value

the bedding wasn t in our room for the couch bed so we had to wait an hour for room service to bring it to

and it comes with a free breakfast

ample parking

june 29th was my mom's birthday and the bar staff sang happy birthday to my mom and gave her a piece of cheesecake

was a surprise $10 parking charge upon check-in

also, charging $10 per night to park your car is a little insulting, since it is not 'in town' parking, or at

hot tubb,breakfast, reception,room,pool table

kitchenette and second tv in living room and the free happy hours reception.

the room i received was not well vacuumed and old laundry baskets were

food available in the middle of a snow storm, no laundry facilities, no ammenities at the hotel, basically just

only complaint is that laundry was listed as an amenity, however there was not a laundry facility on site

facilities didn t work ie laundry felt unsafe - drug addicts/dealers in parking lots wallpaper falling off

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

trash carts and laundry carts were left in the hallways blocking some exits

i go up to room and laundry carts everywhere even when i left that morning

no towels room not that clean and no laundry bags

the hallway was dirty and there were laundry bins in the hall way all night

location was perfect for us. we enjoyed the bar as well!

no laundry room to wash

the breakfast and laundry room and better room service no extra towels

s no swimming pool or guess laundry area

room was right next to laundry on first floor and that woke me up at 7 a

there also was a restaurant across the parking lot which was convenient

the bed was great nice tv room service was great

in room breakfast was excellent

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

nice corner view breakfast was excellent

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

it was kids run up and down the hallway all night kept me up

rooms were nice, gym was great and clean presentation.

desk, room service and lobby bar were excellent

beverages at the hotel bar way too expensive, $6.25 for a bottle of miller light is outrageous!

the bar and other common areas had a luxury feel to them and everything was so nice and clean

no room service or a parking lot

however, there were some issues: guest wifi did not work

upgrade fireplace room didn t not work

items mentioned above guest wifi did not work

the 2nd level by the laundry room smelled really bad

no laundry

the breakfast was not what it was advertised as. morning lady at counter was very nasty.

they offer free shuttle to and from the airport and the free breakfast was pretty decent

everything plus the breakfast ud83dude0b

that we didn t like although it would be nice if they had a laundry facility in the premise

the wifi was very slow and to pay an extra for having the speed is not appropriate

the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade

wish the spa would have been open on sunday and monday but i understand that these types of businesses don

gym was new and clean, great variety of

i could have used more bags in the room for our dirty laundry

fitness room and guest laundry were closed.

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

but kitchen very clean

the king suite was way better then expected , room service was worth every dime .

nice big clean room with a large tub. fireplace was a nice touch and linens were all clean.

room service breakfast was pretty mediocre for a 4-star hotel, although the servers were very nice

room service was not available, the television in the room wasn't working right and the door to our

the wifi was weak and i had work to finish so that was a bit frustrating.

i came back in soaking wet and cold, the front desk staff offered me quarters and access to the laundry room to

was plentiful and tasty happy hour- free food and drinks, really impressed great facilities- laundry, pool,

complete breakfast buffet and kick back evening food options along with indoor pool and onsite laundry made

questions cleanliness of laundry

then after our second day nobody cleaned our room or took dirty laundry

housekeeping left dirty laundry throughout the hallway til 8ish

we ordered room service our first night and it was very good

no free wifi on romos!!!

great room, great gym, the higher floors have a great view.

room had things broken and on my kids room there were beers on the fridge from whoever stayed before us

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

laundry and dryer machine available, which was en unexpected extra plus

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

the complimentary laundry was also on our floor

wifi is very poor and it's disconnected at night:( and no free water in the room.

elevator. laundry room.

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

room and breakfast

only thing i didn t like was the gym equipment was actually down and there wasn t a usb port for iphones

has laundry room

they had smoking rooms

the kitchen area

(a smoking room doesn't mean you need to smell like you smoke

towel on the back of the door in bathroom bath mat had dirty footprint wifi password was never shared

the breakfast selection was impressive and tasty

couldn't get access to wifi without signing up for hilton perks

free onsite parking, free breakfast which was delicious and many items to choose from

pool wasn't open

of breakfast, everything was spotless, free parking with an airport shuttle, and i think the pool was

liked the amenities of the hotel especially the laundry room

access to laundry room/ gym and no extra charges

great location. quiet. clean. laundry room very convenient. all around great value.

full kitchenette, wifi and even a small laundry room onsite

the hotel is packed with amenities like fully stocked kitchens and free laundry

she was doing laundry and was gone for around 10 minutes

she was receptionist and laundry

laundry facilities were good

down i found was there was no change machine in the laundry room

) was collecting laundry from the laundry room

hotel shuttle

advertised a pool and hot tub, but when we got there they said it was closed

nice staff, clean and comfortable. good shuttle

thing was the pool area could use a slight make over

airport shuttle

no bar and no restaurant for breakfast and dinner

room service would be a nice option

didn t work, didn t have a microwave, no real room service, mold in the bathroom in

the room service was good too, fast, hot and home made

the pool and breakfast area was closed

cleaning by request), good breakfast selections with 24 hour coffee and tea, microwave, laundry available

comfortable beds - free breakfast - fire pit and seating outside - selling snacks, drinks - free laundry - free

there was even a guest accessible laundry room on our floor which was nice

exercise room, laundry room, & outdoor fire pit.

- neighborhood was a little scary - they don t sell laundry detergent

also loved the free laundry

nothing really. pool is small but clean and nice.

comfortable, convenient, easy access to coffee in the morning and a bar for a drink at night

isn t the hotel s fault, but there were a lot of kids there

room,beautiful shower,beautiful pool and lobby,the room was small but you couldn't really tell because of the

warm, the bathroom is obviously old and not well maintained and the tub is dirty, there is dirty laundry in a

there was no bag for dirt laundry

laundry & snacks/food at front desk was a great bonus

was not picked up that day- smelled great after 12 hours 5) the dryer did not work and the laundry room was

the reason was airport shuttle, breakfast and laundry facilities with the bonus being a pool

no stairs which we requested and there was a first floor laundry

i was told 2nd shift didn't do laundry & there were no more clean towels

no toilet paper all machines in laundry room broken (promoted amenities)

the kitchenette

stains all over it pee and other stuff,room and hallway smelled like urine desk clerk had kids running around

close to the hospital and laundry facility on site

very clean. great location for cleveland clinic. nice pool but too low water.free laundry

- no laundry bags, no in room directory (e

the self service laundry was great and the shuttles to and from the hospital was great as well.

i noticed there was on in the laundry

the nightly rate, i understand this isn t the hotel s fault (no breakfast, no pool, limited gym) but i felt

selected this hotel because of the indoor pool

wifi; seems like couldn't connect without giving a lot of personal info/signing up

pool was closed sadly

also, the bar was not open for drinks or snacks

breakfast is pretty good. fitness center and laundry machines available for use

breakfast room is very small

noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.

noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.

the kitchen was

convenient with laundry and gym room

we were able to get an early check in

it's difficult to get room service to answer their phone.

bed very comfortable. liked that sleeping room separate. room service very good. felt at home.

bar staff very friendly-allowed us to sample beers before our selection

in the laundry room is filthy it needs to be thrown away and a new one brought in

laundry room was too small

the laundry on floor 6 was out of order

the laundry doesn't work on either floor

laundry facility needs updated working facility

electronics, tv and wifi could be better. dated

the room service was really good

the gym was clean and well equipped

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

the wedding venue stage and bar area

to order room service for breakfast 2 days and there were problems both days

it s walking distance to clevelnad clinic but they do have a courtesy shuttle that runs on the 1/2 hour

hotel employees shuttle us back and forth and they are excellent

full kitchen, two queens, sleeper sofa, huge bathroom, desk, peninsula

help us arrange shuttle bus pick up to cleveland clinic

there were places for kids to run off energy

staff was screaming at kids using the f-word right at the entrance

the staff gave no info on wifi until i asked

coffee in the room, gym and pool available, free shuttle service breakfast available

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

had to ask more than once for items needed. staff not at the bar when needed.

the shuttle and valet parking are terrific bonuses

it had great facilities, including 24/7 gym, breakfast...

no laundry service

wish they had laundry sevice and some vegetable salad for breakfast

breakfast was a little disappointing, as were the room amenities (skimpy on towels, no laundry bag)

if this place could get more consistent service and either have a restaurant or room service or get an arrangement

we did call room service and the front desk for extra towels and they never brought them.

the little bar in the lobby is so cozy and a nice touch

he loves to swim, so we enjoy the pool

i guess if i had to complain about something, i wish they had a bigger pool

breakfast was full on good

to park in a parking deck instead of at the hotel but the hotel covered the cost of the parking deck

there is no guest laundry

breakfast was great

breakfast is free and there are both hot and cold options

was happy to be able to workout in gym and thankful for the coffee and bagged breakfast snacks during covid

nice flat screen tv with hd programming. wifi worked well.

bugs in the first room i checked into, the second room they put me in had the last guest dirty laundry still in

so i had to go all the way back downstairs to see why then she hands it to me in a doubletree laundry bag said

i also wanted to use the guest laundry which was also not

the smell of laundry detergent on sheets

told there was a laundry room on the 3rd floor

laundry room was out of order my last 2 days

the onsite laundry facility came in handy, as we were there for a week

dont plan on clean laundry

the next morning, one of the cleaning staff placed a big laundry cart at the entrance of my room so i couldn

clean rooms. the staff did a great job of accommodating my request for early check in.

location, amenities including laundry, room layout, price

staff was friendly and helpful, laundry room had 3 washers and 4

parking convenience and comfortable beds

the full sized refrigerator and freezer. loved the kitchen and dishwasher

parking lot is very dark; more lighting would add to a sense of security

the pool was great. the room was clean as well as the surrounding area in lobby.

clean and comfortable with abundant parking

the room was beautiful, the staff was wonderful, the pool was very nice, and the breakfast was surprisingly

the amazing swimming area for kids.

the pool area is perfect

another patron was very rude over laundry facilities and called me many names and nothing was done about it

i did notice it also had laundry facilities which many would

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters

there is a small gym and a pool for guests to use

parking was good

the bed was big and comfortable and there was ample parking space. that's all.

the parking lot and in front of the room on the sidewalk looked as if they opened a trash bag and

wifi kept going in and out very slow ...

plenty of free parking

pet friendly

laundry, parking, dining locations are convenient and meet my needs

we called down to the front desk once we settled in our room to ask for the wifi password and the guy that

desk clerk stood outside smoking, and when i went to check out he just said,

i was put in a smoking room, 2nd, the room was dirty, 3rd the bed was not comfy at all as well as the so called

it was a place to stay and they were pet friendly. no bed bugs.

breakfast was simple but good

breakfast was awesome

it was nice the breakfast area was open 24hrs so we could grab some silverware to eat and grab breakfast super

the breakfast was horrible, but the food was available all day and night food like juice, cereal,

breakfast was good

$100 non-refundable deposit for pet

large room, pet friendly, indoor pool, nice staff.

large room, pet friendly, indoor pool, nice staff.

was shocked that there was a $100 pet fee

the pool did not look as clean as it should, and the bed linen in my room had blood stain.

there was a laundry room for guests to use on our floor

clean rooms. guest laundry operational.

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out

breakfast is wonderful staff is very friendly

girls enjoyed sometime at the pool and it was a quiet stay