room did not have soap, hand towels, laundry bag

had coffee pods but no coffee maker in the room. no hairdryer or laundry bag.

we had to wait for laundry to get finished

heated pool!

convenient location, pet friendly, good breakfast.

i was happy with the location, and the laundry facilities and it was pretty clean.

no drinking glasses, no coffee machine, no laundry bag and no breakfast

i would like to see a bag to carry dirty laundry in when we

polite manager who was kind to talk to. clean room and kitchen. friendly staff.

nice big rooms...... nice kitchen

my kids told me that someone said room service and opened the door

was wonderful, kids loved the warm cookies

my kids told me that someone said room service and opened the door

1130pm someone in our hall kept letting door slam at least 7 times and this morning at 730am kids running and

for a weekend stay over: nice size pool and whirlpool, nice bar and the best sunday champaign brunch ever

like our stay in this hotel very nice people good service but the only think i don't like it the pool was cold

one of the guy did not even want to give water to the kids

great rooms, and organizational space a nice spot for smokers good parking

pool, gym and ping pong table. spacious rooms.

had plenty of parking onsite

i guess you have to bring your own clothes washing detergent if you're going to use their laundry facility

walking through laundry room to go up the stairs.

in room above the laundry room and air conditioning couldn't keep up with the heat from the laundry

everything but the parking was packed had to park around the back and my room was on the front

great location and good for couples, reasonable price for money also we choose to have the smoking rooms which

comfy bed, nice fitness center, great staff

the pool was amazing and i like how the fitness room is open 24 hours

i ordered in room service, which had two extra service charges on it

the kids were having fun loudly in the hallway after 10:30 pm

i wish i had been on a floor further away from the groups of soccer kids

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

laundry machines are not clean

no pool or laundry

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was

laundry out of order

is always nice to have a free breakfast included with the room even if it is only something

we need to restore room service

it would be nice if a free breakfast and cocktail hour was offered similar to embassy suites

did not like the swim lessons taking place when we used the pool space was limited for swimming

not enough parking space

party next door to my kids room. walls were apparently thin & their talking kept them awake.

it seemed more like a snack bar and

pool area clean and fun for

i wish the bar in the hotel was opened in the afternoon too so i didn't need to go somewhere else to grab a

love the bar food, good value for the money

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry

enough towels in the room, when i went to get more, they said they were all in the laundry and gave me tiny pool

wifi was terrible

lobby and elevator was always wet due to kids coming out of the pool

breakfast was great

no out door pool, no hot tub

the parking area was big so we didn t have problems finding a parking lot

no real complaints the only thing was the internet connection was not that good without the hotel wifi

the bar staff at the complementary reception was not very friendly

parking is behind the hotel with access only thru the front.very busy over the easter weekend.

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

laundry service was free so that was very nice

but if they knew to let guess go into the elevator first and not to ride together with the hug laundry basket

breakfast was included, and free laundry on site

have yet to experience the pool

pool area floor needed cleaning.

the outdoor pool was not open. i wish we would have known this prior to check in.

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

pool area needs vents the chlorine was very strong and the remotes in the rooms need changing

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

guest laundry

was clean and full of amenities, full bar, awesome gym on 2 sides, pool, sauna, all suites room, near great

i was charge for an additional 30 minutes after asking for a late check out

i loved the furnishings, the gym and the hot tub at the

beautiful, convenient, great pool, wonderful staff, lovely room, good parking

it was very useful to have the laundry facilities

desk didn't have quarters for using the guest laundry machines

location staff modern clean good lighting pretty landscaping laundry breakfast conference room

there desperately needs to be a towel bar at the sink for the hand towel

the breakfast options are amazing! the pool next to the courtyard was great!

could use two laundry machines. ty for great stay

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer

lack of laundry units on site

kudos and thanks for having laundry on site

hotel had laundry facilities

needs laundry room

i am not complaining they do not have guest laundry

needs updating and laundry room

no laundry room.

no laundry

was able to check in an hour early and there was laundry on site which was inexpensive and convenient

laundry room was too far away and a little bit dirty with older machines

not find laundry??

laundry facilities worked fine

my catalytic converter was stolen while my car was parked in the parking lot overnight

no laundry facilities

main entrance is very narrow and through the laundry place

laundry would be nice.

no laundry room

no laundry service

nice facilities - laundry room, gym

good amenities- self-serve cafe, free laundry, workout room

free laundry

convenient location, big parking, clean big rooms, helpful staff, free gym and laundry

was able to do laundry

the laundry room and it was quiet

great kitchen and laundry.

laundry

lack of laundry items available for vending.

laundry room, and dishwashers in the room with oven in kitchen

the pool had too much chlorine and it hurt our kids eyes after a few minutes and the pool is small

we used the pool

the pool, gym & breakfast were good.

h oh t tub and pool

at how clean the rooms were, how amazing the space was in general, the bar/reception area, and breakfast was

gym could use a little love equipment was dated and the machines didn t look like they were

friendly staff excellent bar tender spacious room good breakfast reasonable prices

not open, no bar soap in bathroom and bedside lamp had a broken glass missing

rooms were nice, would like to have families with kids and adults only floors separate.

pool and workout area, sauna, hot tub were great

it is nice having a laundry facility there, but there were only 2 washers available

laundry facilities were convenient

breakfast just like fairfield inn and

we met very kids here but is very silent and great hotel

we felt like royalty! the kitchen was nice.

also the pool was very warm & the elevators definitely freaked us out

was impressed by the room which ended up being a 1 bedroom suite with full kitchen

spacious room. mini kitchen. windows open. better then most breakfast

spacious room. mini kitchen. windows open. better then most breakfast

good breakfast and nice pool

everything was exceptional, it would be nice if breakfast was complimentary

they also had a 24/7 gym and heated indoor pool

pool ,room ,fitness center, house keeping, service desk, and the bar .

amazing complimentary breakfast and happy hour drinks

loved that the gym was right across from our room and our morning breakfast was just around the corner inside

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

the next morning the maid said laundry wasn't done to give extra

laundry on site.

bed looked comfy enough, kitchen was as expected

nothing but parking

i loved that i could do my laundry too

staff was very nice 1 bedroom suite option bar breakfast option pet friendly

not enough towels in the pool area and not enough breakfast options.

the free wifi in my room could be unstable from time to time; my connection got dropped a couple of time

breakfast and the girls in the breakfast area the nicest

we asked for a quiet room and was next to the exit door to the elevator, restaurant and laundry

only issue we experienced was very poor wifi connection

the first time ever that could not connect (actually i am writing this message connected to the wifi in the

wifi was a bit patchy.

breakfast was a joke 2) the wifi constantly dropped out of reach 3) my room still had leftovers in the fridge,

having guest laundry and a snack bar was convenient

a reasonable cleaning policy, the amenities include a basic but working and inexpensive guest laundry and a safe

staff, the free laundry for guests, the room, the location

can t use wifi and staff said it happens sometimes

kids had a ball at the pool

wasn t a full service hotel. no room service or laundry service etc.

no laundry onsite

pool was too cold and there was no laundry room

was awful coffee not good quality no laundry in room was specific smell if you don t turn on ac i don t

there were no laundry facilities.

breakfast, laundry service, pool, extra space

the wifi was very slow

clean nice good breakfast

kids love the breakfast and the pool

my kids enjoyed the pool- extended hours, love that

the kids love the pool area, too

easy checkin and check out, free on-site parking

nice location and lots of parking

did not have breakfast at the hotel, but enjoyed honey berry restaurant across the parking lot

pool was too cold

they don t do daily housekeeping and don t have laundry facility or services, won t let you walk around

didn't know that the outdoor pool closed early and the staff member saw that my kids were having soooo much fun

room service & the restaurant was fantastic

fitness center needs better supervision (kids using it as playroom)

this hotel /resort is beautiful, the golf course, the staff. perfect weekend runaway.

i like the ability to schedule my kids swimming times. it really helped with planning.

newer, clean with health center and pool.

small pool for such a big hotel

small bar inside

pool to small

loved the free laundry and gym facility

kitchen dvds players, free laundry

pics provided of laundry and trash we took out

there was free wi-fi, outdoor terrace/patio, dry cleaning service, free self-laundry machines, good housekeeping

the rooms are amazing free breakfast free laundry 24 hour pantry

there was a coin-op laundry room for guests, but only one washer and two driers available

t get more towels for the 4 people in the room so we had to wash up with just soap due to no laundry staff 2

laundry was extremely dirty

was very nice, everything is clean, there is a lot of parking next to the hotel, there is a nice gym where me

when we arrived to our room there was an unwrapped candy bar on the floor, a pill, a half drunk bottle of water

needs larger laundry room.

first room i had dirty laundry was out side the door and a big party next door

hallway on 2nd floor smelled terrible from the laundry area.

the coffee make was dirty bathroom had a ring around the tub there was dirty laundry plastic no sanitize wrap

i wish the pool could have stayed open longer

laundry room

there is a laundry room on the grounds and restaurants and shopping malls everywhere

the laundry facilities

laundry is also available with purchase of detergent there

location and the fact it had laundry

a great bonus was the self-service laundry room very convenient for longer stays

housekeeping was folding laundry in a conference room

the customer laundry room dryer doesn t get hits so basically it s a waste of $2 also the pool doesn t

very little i did not like. did need plastic laundry bags !

used the laundry facilities but the dryer wasn t working properly and took over 5 times to dry clothes and

modern look & feel. comfortable room and clean . pet friendly.

the parking lot could ve been a little cleaner

then once i moved to another room there were kids running up and down the hall all night, like a stampede

was great, we were welcomed with love music and everyone of all ages enjoying the bar area, pool table area and

great pool area (could have used a hot

good location near i-88 and roosevelt road, on-site laundry, decent breakfast

laundry room could be cleaner

the one laundry washer was not working

front desk svad was rude and the amenities closed too early the pool the laundry the work out room closed at 8

another state and this is my second week here, and i haven t been able to wash my clothes in the laundry room

no place for breakfast bar never open

everything else, room, service, bar, room service

love the tub clean parking fast room service staff was helpful and professional

free parking, modern rooms

no fridge in room. the parking in front was weird...

cross country the next day, so we called a number of times asking if they had coin laundry, staff assured us

the staff and the room, loved it. my kids also loved the pool

the gym is poorly equipped and two of the pieces of equipment don t work

i called room service over ten times, and they always came with a smile

helpful desk and bar staff

my kids were kept up by the barking

the spa and pool was a plus

room service is nice to have at night and so was the bar to get a drink

the pool is always warm and the kids enjoy swimming in it

the bar was nice, staff was friendly and helpful.

my wifi didn't work

continental breakfast, tv channels, wifi and parking

free wi-fi, breakfast in the morning and great staff always friendly and helpful

a/c; wi-fi; cleanliness; quietness; you can park safely a semi truck

enjoy breakfast

the pool was not clean.

also, i was a little bummed that the kitchen didn't have an oven (because i have been used to that with these

great amenities such as a pool, workout room and breakfast

called to request a room away from the elevator and asked about the indoor pool since i had kids with me

the free breakfast is also mostly the best i ve ever had at a hotel

was not available on property however they offered the pool at their sister property across the parking lot

easy parking. nice clean room for the money. would stay again.

the kids had fun in the pool while my husband and i enjoyed the hot

looking forward to going back when pool and fitness center is completed

breakfast was outstanding

laundry room on premises

laundry facilities

guest laundry did not work

laundry not working and i really needed it

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines

i really liked the gym with 24 hour access

el tapeo restaurant was amazing and room service breakfast was delicious.

great location- close to shopping and restaurants clean facility spa services

room service was fast.

or microwave in our room so i contacted the front desk to ask could i use the fridge for the mini bar and take

pool could be open longer

nice size rooms. good gym and pool area. staff very friendly and accommodating

mirror in the bathroom was at an inconvenient position; i did not like using a qr code to order room service

that the pool or hot tub wasn't filled up or open

liked the pool

guests that checked in friday night were loud and let there kids run up and down the halls til all hours of the

parking lot, plenty of space

staff friendly and helpful with solid room service

it was good just a lot of kids in the pool when we first went

pool room stunk like mold so the kids wouldn’t swim

got back from the funeral 10 minutes before the kitchen closed, so the bar manager nicely asked the kitchen

best hot tub and pool ever!

wish the bar was open later.

room service staff were very polite and helpful

pool had a weird smell but overall it was still fun

shuttle is limited and wasteful

the place also had a bar in it so it was convenient for us

the swimming pool opened at 5:00 am. the shuttle service was excellent!

the lettering on the wall, the jacuzzi, the air conditioning in the gym, the drooping drywall in my shower)

the snack bar was very limited or barely stocked and very inconvenient

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

maybe a laundry soap vending,but otherwise my staycation was great

laundry on site was useful

excellent breakfast

accomadations including a couch pull out bed that their boys thought was the greatest along with pool and

breakfast was great

some individually wrapped muffins or pastries for breakfast instead of nothing at all in these covid

nothing..i liked it all...except maybe the pool temp could have been a few degrees wamer.

the breakfast was exceptional we loved our sty so much we stayed another night

everything was nice, the kids had a wonderful time

room was nice, staff was friendly, pool was warm... location was perfect for us...

i traveled with teenagers and they really enjoyed the pool and the safety of the hotel

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

the kitchen crew were way more attentive than the front desk, they made the stay worth wihile..

good breakfast and free laundry

the laundry facilities leave much to be desired

the room and morning breakfast were both great.

no pool or spa

love staying here. clean, front desk was polite and welcoming. breakfast was good also.

it was clean, easy to get to, room was large, pool was nice and the laundry worked well.

management, no elevator, pool building looks into guest rooms - no light or privacy, snack bar has very limited

good pillows, plenty of vanity space around the sink to set toiletries, fast elevator, convenient parking, very

needs a bigger gym!

pool was closed and no notification was given

printer not working laundry room close

coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

well maintained , clean and the staff were very nice. the breakfast was also good.

they have a gym, breakfast and clean room, that's all what i need

easy, free and abundant parking. clean facilities..

there was a buzzing noise off and on all night, possibly from the laundry room

gym,laundry

love the breakfast idea also $10 for adults and free for kids

love the breakfast idea also $10 for adults and free for kids

the room service person was surprised when i asked for a mattress for the crib

outdoor pool not open on sweltering weekend

the front drive is narrow, not much room between parking places in front of the building and those out toward

there was no eggs bacon or sauages for breakfast not a big selection

thus, i wasn't necessarily expecting turn down service or a loaded hot breakfast buffet

a little early check in

sort of noise that happened periodically, possibly construction or maybe my room was over the laundry area or

very ckea. friendly staff. very good breakfast.

decent breakfast with healthy options

the gym was nice and my family loved the breakfast

gym was too small

shoutout to the valet staff who were brilliant, and valet parking is complimentary!

rooms, and fitness center were all great

breakfast was great and the bar was too

went to spend the night away escaping from my little yoing kids because i am a burnt out mama

the hotel was easy to find with plenty of parking

they don't pick up dirty laundry

however the coffee in the breakfast room was delicious

pool and breakfast

spacious rooms with full kitchen and living area

really good breakfast

we started staying at springhill because of the very friendly staff, clean rooms, breakfast and location

the parking and the location along with hotel was absolutely great

the breakfast was great, the beds were so comfortable, & the

the pool is cold

kids loved the breakfast buffet

laundry facilities, washers take long

shady place keep your kids away

easy checking, space for parking & friendly staff.

not big selection on breakfast

breakfast wasn't that appealing

we were in town for a wedding and needed an early check in

did not use the pool/hot tub but looked inviting

it would have been nice to have room service with such a nice hotel as this, and some housekeeping while called

was no walkway shoveled from the parking lot to the front door

the room was spacious and looked out over grass and a pond, not a parking lot

the hotel is super clean including lobby, restaurant, and laundry room

a few more food options you could order at the bar would have been nice.

cleaningness, amenities, location, the continental breakfast is the most exciting part!!!!!

great layout and has a full size kitchen area

the breakfast was awesome! devin the bartender was very friendly and the gym was great.

the laundry room floor was filthy

friendly quietness you can do laundry there at a reasonable price it has a pool and

then everytime we left the room we had too get our key re activated we had too wait for laundry too be done

the wifi is very, very, very poor

loved the breakfast

room service had to bring dirty laundry down and garbage was overflowing, did tell front desk and nothing was

the dryer wasn't working. had to go to hilton garden inn to do our laundry

i wish you had laundry facilities!!

breakfast was good

the breakfast was amazing

friendly staff, breakfast, pool & hot tub amenities, and guest laundry room

the pool

great pool hours

parking lot s snow wasn t necessarily plowed fully

could be eggs, meat for breakfast

to update washer and dryer for guest laundry

service, facility was not clean,laundry room tiles broken ceiling cracked

free parking. the bartenders were friendly

nice and clean place with good parking

breakfast in the restaurant was excellent

laundry room

theres a laundry available , $3

pool towel

the tv setup was complicated, kids running around with no parental supervision.

i would like if the breakfast hours could be later.

management only offered 2 out of 4 nights refund and refused to take care of luggage and laundry

new laundry and dryer machine, better breakfast, and more cleaness of the rooms, friendly staff in tve

laundry service machines very old and dirty, staff in the front office very unfriendly, cleaness of

hotel is located next to a truck stop, with overspill in the hotel parking lot which takes up spaces for guests

lack of breakfast food selections.

clean, spacious and laundry facility

nice sized pool and rooms

kitchen fridge not cold and light not working

my kids loved the breakfast variety

did their best to provide early check in

staff were great, they have a shuttle and the giy will take you snd oick you up as long as its between their

asked they said it was reserved and we couldn't use it, i was traveling with my newborn baby my 2 kids and my

parking lot is a little awkward if you come with a truck so just be careful backing out of the

the breakfast guy takes pride in his food preparation and service

also weather was warm and pool was open

that the counter didn't carry quarters for the laundry machines.....

i needed to use laundry machine and dryer and they were not in service yet.

breakfast was excellent, staff very nice , loved the little extras in snack area has nice pool

pool way to small for number of guests using it. also, no hot tub.

clean - staff was excellent and the complimentary breakfast was very appetizing

wide and clean. good price. facilities includig laundry and dry machines.

it was quiet and peaceful staff were friendly and helpful. laundry facilities were very clean

the laundry room is absolutely filthy, i don't think they know what it means to clean

dirty, cigarette butts everyone outside the front door, the laundry was filthy dirty, the trim on the desk in

the breakfast could use more variety such as pastries and bagels.

with me for my cash deposit because i lost my debit card and on my last day they approved my late check out of

the pool & hot tub were dirty. both need to be drained & clean, especially the hot tub.

pool and hot tub were a hit for both the adults and kids

provided me an early check in accommodation, they worked with me for my cash deposit because i lost my debit

kids were in the pool area up until it closed

it was clean , staff was friendly, room was adequate , enjoyed the free breakfast

no continental breakfast like the ad false advertising on that

parking light shined right into the room

the parking was nice and the outside looked nice.

outdated bathroom. beef up the breakfast bar a little.

i was evacuated from a sound sleep as a result of fire alarms from the laundry area.

the only way to get to the parking lot was via multiple speed bumps

room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me

cleanliness, courteousness of the staff, indoor swimming pool and exercise facility. location

entrance requires driving thru a few parking lots and across a number of excessively high speed bumps that toss

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

spa room and they didn't have one, had to settle for lower room type that wasn't much cheaper than

hot tub, pool, free parking, in a nice remote quiet area.

to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age

hot breakfast and pool access area

i also did not like the fact that they allow pets and i heard a barking dog all day while i was sleeping, since

kitchen in room with full size fridge, microwave, sink, 2 burner stove

new sheets and towels every time, they don t provide cleaning services during your stay ever, wifi is spotty

pet friendly does not mean letting a yippee dog never shut up and keep me up all night

everything, except for the good parking

room was clean ,comfortable, kitchenette was perfect

breakfast was very good

pool staff and full kitchen

breakfast was good and convenient

free breakfast. nice clean room. indoor pool and jacuzzi. wonderfull hotel staff.

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

mention of a $100 nonrefundable pet fee

they did say that they allow pets

the bed and pillows were comfy and the kids had a blast in the pool and whirlpool.

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

asked them to do it, then when i went for clean towels they gave me only 2 cause they said laundry wasn't done

belongings and our personal bedding and pillows in thick garbage bags and went directly to the laundry mat to

plus the wifi was out in the area

king suite with spa tub very big for the normal

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every

the bathtub had some staining which my kids freaked out

the top floor and they gave it to me and i could see the city of chicago everything was great my kids liked the

the bathtub had some staining which my kids freaked out

the kids loved the pool and weight room

i really liked the amenities, especially the basketball court, swimming pool, and grill area

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

prefer outdoor seating away from the front parking lot .

in this century, i couldn't work with my laptop because a hilton-branded hotel says the wifi is for hand-helds

i complained and was told to wait 2+ days because a manager was unavailable kitchenette wasn't properly stocked

everything was perfect!! but the cold water in the swimming pool.

i walked at the track at the park and even ate my breakfast out there one morning

i used the pool, i was hoping for a sauna...

laundry room big piles of lint on

liked having the kitchen facilities

extremely outdated, and there were also stains in the kitchen. it looked very old.

liked the kitchen

also, wifi