the people who deliver the laundry (outside my door at 4:20am) we re making such a noise conversing and

the receptionist did suggest they may have come in through the window as they are backed up to laundry mat but

maybe the loud laundry vehicle under my room at 4

except for the wifi, which is not friendly at all if you are here for work

bed was very comfortable we had a great sleep, there are tea/ coffee making facilities, a mini bar should you

same breakfast everyday laundry services expensive

the bar area quiet and comfortable

the only 1 microwave in a 4 star hotel was in the kitchen

prices for food in bar could have been better with more gluten free options.

bar and breakfast staff very friendly and excellent service

close to the train station breakfast was good the bed was pleasant wifi connectivity worked fine

if you are with kids, something like that is missing in the evening, and there are no such activities in the

room service would be a bonus as it is not available

everything was wonderful. it was clean, comfortable. delicious breakfast, nice staff.

the breakfast is buffet style hot english and waffles for the kids

high laundry price.

they gave me a complimentary breakfast and also a late check out which was very much appreciated as i want

and the gym is also great

great room service

the guys at reception greeted us and the kids so nicely and said he would check to see if there was a room

to a small apartment, loaded with the latest tech, multiple tv's and even a washing machine for laundry

no laundry service available. no breakfast option.

feel the corridors could have been a little tidier, for example they seemed to be laundry lying around all of

would leave dirty laundry, cleaning chemicals and rubbish out in the hallway

a fabulous hotel and victor was so nice to us on both nights at the residence bar , a very relaxed venue

i think it slipped through from the laundry company and just got missed when making the bed up and probably

great breakfast included comfortable rooms, clean, quiet , good coffee, even a dry cleaner/laundry across the

very friendly reception staff, easy check-in, fast wifi, comfortable bed.

there is a large bar area with ample seating

service, rooms, facilities, staff - we were a group of 10 (kids and adults)

love the town. staff was nice. hotel was quiet. accommodating with kids.

when i booked it said there was a bar but it was clised

didn't use room service but choices seemed limited

are small, the hotel is a bit far from the train station so it is challenging with kids

if i could improve anything it would be that the bar remains open later (although not too much of a problem as

they didn't have laundry

no much for my son no kids menu had to ask and given list on piece of paper

wifi was a little temperamental.

the second night the next door room were continually shouting at each other, kids screaming and doors banging

let me have early check in as i needed to be ready by 2pm

bathroom dirty, ground floor bedroom window didn't shut properly and was right by the outdoor laundry, no privacy

was only toast, with jam or butter available for breakfast or cereal would have been even better if there was

a sitting area with a coffee table, sink and mirrors in the room, fridge, water, continental breakfast

a room with enough space for three people, we had a flat screen to and en suite bathroom and breakfast included

the reception staff were great and the free wifi worked

laundry fee is high

location it s clean the gym

breakfast was good location spot on

wifi connection needs to be implemented.

room service very fast and also friendly staffs that brought the food to my room

kids enjoyed the tv in the bath

room service excellent (quick)

excellent room size with all expected toiletries plus tea/coffee making facilities and free wifi

very clean and the kids loved the tv in the bathroom

the hotel needs to offer room service or even cold snacks out of hours

of laundry self service units(pay and use) like the ones in singapore, lack of variety in the

liked the quality of the room, the friendliness of the staff and the excellent breakfast

the staff were amazing friendly and helpful. the breakfast was fabulous

site coffee shop / cafe & 24 hr reception desk, tv & wifi, comfy rooms with iron, good hanging space, lovely

could have had wider breakfast buffet selection

untidy interior with laundry bags and too much clutter that should

they do laundry but it came back damp and smelling of cigarettes

service poor, free wifi did not work

english breakfast was simple and delicious

lovely breakfast room was very clean staff helpful

our room apposite laundry room, bit noisy.

no pen,laundry bag, any toiletries

fantastic gym

the housekeeping staff laid out some balloons, a card and rose petals on the bed which was lovely

easy access, great swimming pool, gym, steam room and sauna

no wi-fi, no restaurant, no laundry, no room service , no kitchen

room was located in the basement near the laundry room so when we checked in (4pm ish) and we were shown to our

were very clean the menu and food was outstanding and had a excellent choice of beers in the bar shame there

here over the years but it appears some of the comforts, free breakfast and a mini kitchen for guest to warm

room service

there was dirty laundry in the corridor as you had to walk to your room

they will charge you fortune for laundry

i was upgraded to a better room because wifi wasn t working properly in my original room, so they helped me

the breakfast was brilliant and the beds super comfy

room service food not that great

laundry would be a nice option and perhaps rotating the breakfast options

the lack of self-service laundry facility

had hoped that the bathroom would have heated equipment to dry laundry or towels

was the same no on-site laundry front desk could have a list of restaurants available in the

breakfast and lovely polite staff who were very helpful

was no laundry available so we had to go to one nearby

there are nearby grocery stores, coffee shops, and a laundry, adding to the appeal

no laundry facilities or laundromat close by

laundry facilities were expensive

laundry facilities on site were also helpful

sure if there is room service, but would be nice if one doesn't want to leave the room for a day

nice clean room - the kids loved the pool.

shower, cleaning the pool, breakfast was amazing

the wifi wasn't working had to keep buying add ons

room 628 free wifi perfect

would have liked to have the restaurant menu in the room so we could have ordered room service from it

laundry facilities and gym were both available, but both very small, and away in a corner of the

wish there was laundry in unit

and laundry facilities were easy to use

a free gym and cheap laundry facility plus food and beverage on site as well as sainsbury s local just 50m

gym room and laundry room too dark

location for getting to wembley to see harry styles with free parking which is a bonus in london

ample parking across road

handing for secure free parking too

plenty of free parking around the hotel free wifi and can buy soft drinks from reception great little hotel,

parking was available outside the hotel and the owner/manager was very friendly and nothing was too

my first time checking in a hotel with no fridge, ground floor with laundry area window view, dark corridor

cost us 121 for a load of laundry, incl 4 each for my wife s smalls (i could hold 5 pairs in one fist

laundry is quite expensive, but we found a lovely self-laundry place a few steps further along high

towels left in the bath for laundry were ignored on one day - but towels hung on the door pegs for re-use were

the wifi is too slow

no late check out

we got a free treat for the kids on arrival

it was pretty good, we stayed as a family, very welcoming to us and the kids bed was also

that because function was on gym was closed

great coffee and good bar area

laundry room was very clean, but unfortunately the washing drums and rubber seals are dirty and in

laundry facilities did not have washing powder, but front desk staff were quick to remedy!

everything! facilities in room, having a laundry, comfort, location, cafe, design, staff, ethos.

decor is absolutely stunning and the room is equipped with everything you need and has a seperate laundry room

the washers and dryers could definitely be better maintained, although they provide ample laundry detergent

wifi signal in our initial room was quite poor so we asked for another room closer to reception and

the room itself was fantastic; super comfortable bedding, a great bathroom, good wifi etc etc

great location, staff and management team. bar service terrific too.

the lovely open fire when we sat in the evening having a drink made the bar a real cosy area

adequate car parking nice atmosphere friendly staff

improving wifi

large tesco right across the road and the free parking on hotel grounds is always a great addition in

early check in with parking was a bonus as we could park the car, drop our bags in & spend the

value for money, staff friendly and comfortable for my kids

you have young kids there are a lot of stairs and no lift

no flannels in room - apparently delay in laundry delivery but no-one mentioned this until we asked

the gym and spa

just sharing feedback as i saw so many kids and for us as a family with a toddle this would make the difference

little bigger, when we went down there was only one bed free, and no room in the hot tub and 5/6 kids splashing

more choice for breakfast buffet

we immediately asked about laundry service when we arrived, as we would be in europe for two weeks, and the

the room service first of all was top standard, the staff were extremely friendly and the room, amazing

hairdryer in room as well as free wifi and windows that open

the bed was comfortable and even though it was at the front of the hotel it was very quiet, the wifi was a bit

couldn't log into the wifi

great location- friendly staff - loved the fact there was a self serve laundry right next door

laundry was easy due to the laundry matt kiddy corner to the hotel

laundry right next door was handy too

breakfast was fantastic, freshly prepared and delicious

good location, lovely staff, nice room, well-equipped, wifi worked well

easy to get too and late check out with no hassle

thought they will be serving a full breakfast, but we had cereal and toast and coffee, orange juice, blackcurrant

on the downside, many people commented that the wifi was not great

staff went above and beyond, good offering at the continental breakfast, room was large and clean, comfy bed,

not sure if it was because we were in room 1 and close to the restaurant or if someone had had room service

i asked if our room could be away from the elevator or laundry room to cut down on possible noise , the room

that the hotel rooms didn't have access to the laundry only the apartments, and i wish the doors for the rooms

free wifi smartphone to take out with you - greet touch

than enough comfortable hotel, quiet rooms, staff making sure there is no noise pollution by the kids

since last person upgraded to a suite - but tiny wardrobe blocked by cabinet & no bed for kids & then no

good complimentary laundry room with detergent and softener included

the laundry room was the nicest i ve seen and was actually free with 5 washers and 5 dryers

only negative i found was that the dryers in the laundry room were very ineffective, i ran my clothes through

we are even able to do our own laundry

bonus is the laundry room (washer/dryer) in the basement for guests

along the corridor few meters away from our bedroom door the hotels laundry/storage room was always wide open

the hotel forecourt was blocked upon my departure by a skip and a laundry truck unloading and loading linen,

the bar, we couldn t drink their, beer terrible, corridor, bags of laundry in the corridor, from when we got

a four star hotel we expected their to be a laundry service and room service

no one had a solid answer on price and operations of laundry service

lots of shops and supermarkets and coin op laundry 6 mins walk

fabulous breakfast and a personal touch that you wouldn t normally expect in a big chain hotel like this,

breakfast is

value for much. good size room. got early check in.

information on the website about an early check in was not helpful and led to a problem when we arrived at the